Overview

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Comfort Hotel Sendai West
Top City Hotel

3-5-11 Chuo, Aoba-ku, Sendai 980-0021, Japan
+81 222 177 112

£56+

Overall guest ratings

8.3/10 Excellent
Based on 1,715 reviews

Review highlights

  • 9.4
  • 8.8
  • 8.5
  • 6.6

Good to know

  • Comfortable beds
  • Great reception
  • Fair breakfast prices
  • Train station is close

Nearby

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    About

    Get rested and ready for anything at the Comfort Hotel Sendai West, conveniently located in the center of the city, providing easy access to many nearby points of interest like the Sendai City Museum, the Zuihoden Mausoleum, Aoba Castle and the Fullcast Stadium Miyagi baseball park. Tohoku University is just minutes away. Amenities include free continental breakfast, free coffee, a newsstand, valet cleaning services and laundry facilities and free WiFi. All spacious guest rooms are air conditioned and come equipped with hair dryers with negative ions, refrigerators, pocket coil mattresses, warm water shower toilets and 20-inch LCD TVs with movies on demand. Book now.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry service
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 1,715 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.1 "91% liked the proximity to shopping."
      9.2 "Great parking, according to 92%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "86% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      8.9 "89% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.5 "Breakfast is good."
      9.5 "95% were happy with the price of the breakfast."
    • 8.1 "Generally very clean."
      7.6 "76% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.0 "Nice rooms."
      5.3 "Only 53% said rooms were big enough."
      6.9 "For 69%, maintenance was acceptable."
      5.3 "Only 53% thought the shower was ok."
    • 6.6 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.0 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.0 "Sufficient wellness & sports facilities."
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    Overall rating

    8.3 Excellent
    Based on 257 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "89% liked the proximity to shopping."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.7 "Good value."
      9.6 "96% were happy with the price of the breakfast."
    • 8.6 "Breakfast is good."
      9.6 "96% were happy with the price of the breakfast."
    • 8.4 "Generally very clean."
      7.9 "79% said rooms were clean."
      8.6 "86% thought it was clean."
    • 6.4 "Rooms are ok."
    • 5.0 "Average comfort."
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    Overall rating

    8.4 Excellent
    Based on 343 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "Great parking, according to 94%."
      8.6 "City centre within easy reach, said 86%."
      9.2 "92% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
      9.3 "93% were happy with the price of the breakfast."
    • 8.8 "Good value."
      9.3 "93% were happy with the price of the breakfast."
    • 8.7 "Great service."
      8.6 "86% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.0 "70% said the booking process went smoothly."
    • 7.2 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      7.6 "76% said rooms were clean."
    • 6.5 "Average comfort."
      6.0 "Only 60% said rooms were big enough."

    Overall rating

    8.0 Good
    Based on 411 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
      9.3 "93% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      8.8 "88% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.8 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.0 "90% thought it was clean."
    • 8.2 "Breakfast is good."
      9.4 "94% were happy with the price of the breakfast."
    • 8.1 "Good value."
      9.4 "94% were happy with the price of the breakfast."
    • 6.9 "Rooms are ok."
      6.9 "For 69%, maintenance was acceptable."

    Overall rating

    8.2 Excellent
    Based on 703 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      9.3 "Great parking, according to 93%."
    • 9.0 "World class service."
      9.1 "91% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.3 "Breakfast is good."
      9.6 "96% were happy with the price of the breakfast."
    • 8.0 "Generally very clean."
      7.4 "74% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.3 "Nice rooms."
      9.0 "90% said the beds were comfortable."
      7.4 "74% said rooms were clean."
      8.9 "89% enjoyed the furniture."
    • 6.1 "Internet is average."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Fair breakfast prices"
    "Train station is close"
    data provided by TrustYou

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