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Pros: Crew was friendly. Plane was nice. Food was good.

Pros: Crew were very good and good aircraft

Cons: The business lounge is poor at Pudong and so is the food.

Cons: There was a metallic can opener in food Crew does not speak english Toilets really bad

Pros: I loved how quickly the process went with boarding and take off. i really enjoyed the meals they provided and the movie selection. The ride was smooth and everyone was extremely friendly

Cons: The seats were a little cramped, but I worked around that

Pros: Helpful and kind crew

Cons: I wish there was WiFi

Cons: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got

Cons: Delays, took my hand luggage into the hold,

Pros: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Cons: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Cons: Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Pros: Only chose it for v price but it's a terrible airline.

Cons: Flight was delayed. Seats are so cheap that are super uncomfortable. Food is terrible.

Pros: Was an ok flight experience. Boarding was smooth and the cabin staff were pleasant.

Cons: Not one of my 4 flight legs were on time. The flight I was on was advertised as non stop flight but what is not made clear is the flight has to make a stop for passengers to clear immigration and customs - which is ok but they should make it clear. They also have a wierd policy of not allowing use of phones or tablets even on flight safe mode which if you aren't prepared for makes a boring flight.

Pros: Plane was new, and seatback screen responsive and functional.

Cons: Economy seats not very comfortable, very tightly packed together

Pros: great food, entertainment and seat comfort

Cons: nothing

Pros: Crew and food were great.

Cons: Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore.

Pros: Everything was great

Cons: N/A

Cons: Flight was 2 hours late. No information on why. Food was poor. Seats were very uncomfortable. People very pushy.

Pros: The crew was “matter of fact”.

Pros: Great price and reasonable to good service for a family on a budget, this worked well.

Cons: Both flights had delays based on weather, and it seemed the communication around it could have been better.

Pros: Great customer service, and very comfortable ride

Pros: good onboard service

Cons: the business class wasnt really so good to my expectation.

Pros: Amazing crew helped us check in our luggage at a reduced rate.

Cons: More inter European connections at more competitive price

Pros: I don't think I say anything I liked.

Cons: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Pros: Crew was pleasant

Cons: Boarding started 20 minuets late

Pros: Food choices were great, Crew were friendly, fast and efficient, Toilets were kept clean, organized and stocked the whole time.

Cons: More choices for movies, and i wish subtitles in English would be made available even when watching the movie in English.

Pros: Everything but the seat cushion

Cons: Better cushion on the seat

Pros: Flight attendants were amazingly awesome !

Cons: Foooood Asiana airline foods are worst

Pros: Food and service was excellent

Cons: No wifi, the entertainment unit required a dual jack head phone set and I couldn’t use my noise canceling headphones. Also had to pay 150 dollars for my 2nd bag. Way too expensive!

Pros: I had a middle row of seats that I was able to stretch out in and sleep.

Cons: Better Food Choices...not everyone likes cheese!!!

Pros: Excellent short flight

Cons: Did not eat

Pros: Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?

Cons: Mildly annoying advertisements for the in- flight shopping during the movies and overhead

Pros: For a middle seat, it wasn’t bad

Cons: The seat I selected was changed. I selected 45C and was assigned 54 E Upon check-in. Why? An aisle seat vs middle seat when I paid full faire is unacceptable. Also it was not made clear that I would have had to pay to check luggage. $120??!!!! I always carry on and this could have been easily avoided by not bringing gifts. Again, $120?!!!!! On top of an $1100 flight? You have to be kidding me.

Pros: The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room

Cons: The food could have been better. Honestly much better

Cons: Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time

Pros: Very conformable and quiet.

Cons: Nothing very nice flight.

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

Pros: crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK.

Cons: stock the fridge

Pros: the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai.

Pros: The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces.

Cons: The service and the aircraft with QSuites were superb.

Pros: On time. No problems

Pros: NA

Cons: NA

Pros: The aircraft is new and roomy. The seat recline more than any other aircraft I’ve ever been. Food is ok

Cons: Bring water more frequently

Cons: There was a metallic can opener in food Crew does not speak english Toilets really bad

Pros: The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food.

Cons: The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly.

Cons: Long haul flight made pleasant by KLM

Pros: Food provided, staff kind

Cons: Was several hours delayed and check in took 45 minutes because they somehow lost my reservation.

Pros: Overall KLM experience is good

Cons: Food quality was mediocre for a business class flight.

Pros: Everything was good except for the entertainment consul for one of our seats.

Cons: One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking.

Pros: My flight was exhausting zing eventually uncomfortable. The seats weren't clean as it irritated my skin. I didn't eat the food as I couldn't identify it. Passengers were told it was "chicken" but it didn't appear to be chicken. The flight attendants didn't know English so they weren't helpful at all

Cons: Cleanliness of plane. Better food and beverage quality. Bilingual flight attendants.

Pros: Crew was ok but the seat was very uncomfortable.

Cons: Worst food in an international flight. Chances are I won’t be traveling by this airline again.

Pros: Great crew, comfortable space,

Cons: Well done

Cons: Delayed an hour due to inbound flight late on schedule

Pros: I was stranded by not being aloud to board the plane there was a visa problem at my destination the air China staff required me to have a visa to enter the country of India. There is a tourist visa for under 180 days stay. That’s what I get when I enter on a land route just a 60 day visa upon arrival so the agents would not let me board. Air China sent me a note that I could cancel the flight and should be able to get a refund. I have called 6 times already and have yet to speak with anyone I stayed in the station all night and at 9 am today they will give be a number that will work

Cons: I would like to get a full refund

Pros: Good service, decent food, fair sized planes

Cons: All is good

Pros: Flight crew helpful

Pros: We asked at the China air lounge if we could change seats to sit together, which they did.

Cons: Food quality (we did not eat a bite), space

Cons: The food was mediocre. Flying La Compagnie in the past was a much better food experience.

Cons: Great experience

Cons: Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance.

Cons: It was a great flight can’t think of anything

Pros: Entertainment options

Cons: On time flights and more patient flight attendants!

Pros: I loved how quickly the process went with boarding and take off. i really enjoyed the meals they provided and the movie selection. The ride was smooth and everyone was extremely friendly

Cons: The seats were a little cramped, but I worked around that

Pros: Terrible service wont fly with them again

Pros: Absolutely nothing

Cons: Just a crappy experience. This airline is absolutely the worst. Spend a couple more dollars and fly Cathay or any other airline. I’m a 3 million miler and there’s no fare low enough for me to fly this dog airline again. Shame on Delta for partnering with them!

Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.

Pros: Awful

Cons: Everything

Cons: The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay.

Pros: Crew was great and professional.

Cons: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Pros: Good service, decent food, fair sized planes

Cons: All is good

Cons: Forty minute delay boarding with no announcement of reason why

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Pros: Was an ok flight experience. Boarding was smooth and the cabin staff were pleasant.

Cons: Not one of my 4 flight legs were on time. The flight I was on was advertised as non stop flight but what is not made clear is the flight has to make a stop for passengers to clear immigration and customs - which is ok but they should make it clear. They also have a wierd policy of not allowing use of phones or tablets even on flight safe mode which if you aren't prepared for makes a boring flight.

Cons: Decent budget flights. Short transfer time onto second leg was perfect and easy to follow. Only advice is not to use e.dreamers as agent, they add on a hefty fee unable to back out of. Lesson learnt!

Cons: entertainment

Pros: OK

Cons: Non veg meal should have a choice of Chicken, Fish,Egg or other Meats, while ordering online

Pros: crew are very nice, although we took off late in Beijing. we arrived on time in LAX. lots of legroom on this flight for a 5 foot tall lady. the previous airplane barely fits my 5 foot frame.

Cons: the bathroom would have been cleaned often or would have smelled better.