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Situation; Very Helpful staff at desk; reasonably quiet ;International news papers in lounge; No ;
Excellent location!! Nothing.
very friendly staff and very good location all ok
the location is great but everything else was tired and old-fashioned. walls were very thin - perhaps you can't do much with old palazzi
Location was ideal, bur difficult to find. Hotel room was dirty. Restaurant although pretty was smelly and breakfast was so bad we walked out. Service, or acknowledgement of our presence in the reastaurant was non existent. Valet parking put dents in our car which luckily we were not charged for.
Location. , staff, pool Air conditioning. Very. Minimal. Needs updating.
position of hotel We requested balconies at time of booking . Told non available only on arrival . First bedroom stank of sewerage so changed room . Second room had 2 singles instead of double and was on street level with bars at the window . The air-con did not work and nor did the mini bar so I had to have the window open all night which was very noisy and smelly as dogs were soiling the street . The next morning we changed room for the second time and it was just about satisfactory even though we still had 2 singles , no balcony and no view .
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
The hotel is in an excellent location being very close to the cathedral & other attractions. The staff were efficient but not at all friendly.
The location is perfect and not noisy despite being in the centre. I appreciated the free internet and daily newspapers available for guets in the reception area. In-room safes require keys from reception. I would like to see these replaced with the more modern electronic safes that are now widely used by hotels.
Loved the roof top pool, also the location was second to none
The location is excellent for visiting the Cathedral and Alcazar. The staff is very helpful . The hotel itself is very attractive and the rooms are quite spacious.
The location of the hotel was fantastic - very central but on a quiet side street. The family room with the bunk beds was a big hit with the children. The staff was also very friendly and helpful. I expected some level of room service at a 4-star hotel, but there was none.
My stay at this hotel was very pleasant. Really enjoyed every minute of my stay. Very central and very clean. Staff was really nice and helpful. A total service with a smile. I think this would be my hotel for my future visits to Seville.
modern rooms, location
Looked forward to going back after a full day and night in Seville to relax in the comfortable room and bathroom and to having a good night's sleep in the comfortable bed. View from the room.
The location and the laptop with wifi in the bedrooms. Bathroom and shower were of a high standard. I felt that we were staying at a hotel below the 4 star level which we were expecting. The room was quite small although adequate and the bed was uncomfortable. We were looking for a superior hotel and were provided with a hotel with basic facilities.
Professional, friendly service of staff. No tea/coffee making facilities.
It has an excellent location near the cathedral and close to most activities and sightseeing. internet and a lap top were available in the room FOC. Staff were helpful and talk a very good English. We had a reservation for a triple room which turned to be same as the Family room (equipped with one twin bed and two deck beds). the deck bed was not that comfortable for an adult.
A computer for our personal use in our room.
The location is excellent for exploring the town centre. I liked the decor of the hotel and our room was very comfortable, not big, but it certainly was big enough for our one night stay. The power shower and a comfortable bed was a big bonus after a night in the town. The hotel description should mention that the parking is very tight and with height restrictions. Otherwise it was very convenient to be able to park at the hotel.
The ambience of the hotel overall and the quality of the staff. Road noise in the room and slightly ineffective aircon.
Good location and very nice old hotel. The man in the reception wondered if I can bring may bags to the room by my self. No problem, but for a 5 stars hotel this is not a question.
The Alfonso X111 is in a fantastic location right in the real heart of Seville. Other than the high cost, the Hotel was faultless, quiet, comfortable, good service etc. The decoration and history make it unique. The high cost per night means for a special occasion its fantastic but for seeing Seville there are better value hotels avaliable. Money no object - stay at the Alfonso X111
excellent service, beautifull hotel everything was perfect! very diffficult to find when you drive into Sevilla as there is a one way system, and very poor indications!
swimming pool in centre of city, beautiful setting, very friendly and helpful staff
The standard of service, location and general facilities were fantastic Sometimes they did not do an evening bed turn down
they didn't charge me for the internet
excellent breakfast. Very efficient staff. very good location bath took about 20 minutes to run
Loved the location and the rooms as well as the overall ambience of the hotel. Beds were hard and uncomfortable. Internet service in the room did not work
Hotel Alponso XIII is an amazing Hotel, very nice staf, excelent location in the center of sevilla. The room in which i stayd (grand deluxe) is great, very spacious en luxury. To pay euro 50,- for a simple breakfast is a bid much for what you get.
location was excellent right beside everything so need for taxis. Views from roof terrace spectacular. Rooms very small and lacking wardrobe space. Bit of a smell of drains in rooms too. Drinks very expensive in hotel bars. Breakfast nice but repetitive.
best location possible wiew on internal patio
Location fantastic - we paid extra for superior rooms with views which was worth while. Rooftop area with pool and view was great. Breakfast very good Service was sometimes very slow. It took nearly two hours for the staff to retrieve our car one morning which was incredibly frustrating as we had planned a trip out of Seville. Bar service was also slow and often the orders were forgotten completely
Hotel valet vaused significant damage to car while parking it and did not tell us
location is great, great roof terrace the room with the shower and the toilet inside smelled a lot. no flexibility from hotel staff to change rooms. highlight was that I need to depart 2 days earlier than planned and they refused to pay back the money...although I had to stay in a room with less comfort and that smell. very unpleasant manager too. poor poor behaviour!
design, facilities smell
Excellent location and trendy hotel. Perfect both on convenience, and services. Nice terrazzo bar
very central, lovely hotel, staff a little too formal on arrival - but that is a bit petty because they were lovely.
An exceptional hotel: staff, rooms, pool, location, bar. Everything. You can't go wrong with this place.
I liked the location because it was right where the action was. It was old but it was not nicely renovated. The rooms especially the floors appeared untidy and unclean, the old pipes were showing. . Overall, the atmosphere gave me an icky feeling. The walls were very thin, you could here shouting outside till the wee hours of the morning and you can here the very minute noise from the other guests inside the hotel. The bed was very uncomfortable andthe pillows were a joke, very thin overused and flat.
the hotel design
Clean hotel, friendly staff. Good value for money The room we had was on the first floor. We had to keep the shutter down for privacy and this made the room quite dark. The hotel is about a 10 minute walk to the main centre but this was OK since we had good weather.
Staff friendly and helpful, good clean room. Nice friendly bar on street corner that practically orders breakfast for you (fresh OJ, tostada and coffee < €7 for 2) if you don't want the full hotel breakfast. Occasionally noisy outside overnight
Great location, about a 6 or 7 minute brisk walk into the heart of the tourist district. Staff very friendly and attentive. Breakfast was "so so"
Great location for a city visit. Raining? Take your car out of the hotel's garage!
really good breakfast with everything you like incl. Spanish sparkling wine and freshly prepared bacon and eggs - despite what other stated Google maps found the hotel and it is quite easy to find (without GPS, only by using a street map)
We are two tall adults too large for two sngle beds pushed together. Had to call the front desk to get the AC turned on. Sometimes it was turned on and other times nothing happened. When it was turned on it was turned off a few hours later prompting another call to the front desk.
Great hotel! Had a very bid and confortable room, the staff was very kind. Also the location is great, a 10 min, walk to the old town with lots of shops and some restaurants nearby. Fully recommended!!!
Good location, nice room, good value for the money (as Sevilla is really expensive)
The perssonel attention.In special Manolo,the bell man, and The Bartender The Air Conditioner is the worst ever experienced
amazingly friendly and helpful staff/proximity to relatives top story room was hot and window opened on very noisy patio for air. No A/C that early in season. Had to use ear plugs to sleep.
Hotel has a good location, walking distance or short taxi drive to major attractions in downtown.
Efficiency, cleanliness, value, friendliness, location.
the location was great , room was a fine size with an extra bed that wasn't necessary and we had a quite room but no view
The staff really bent over backwards to help us out, arranging for flamenco tickets, and our next hotel stay in Granada. They really made a difference and stood out among all the hotels we encounted during our visit to Spain. The location was perfect, as we walked around most of the city. Nothing Major, but kleenex and a clock in the room would have been nice.
Perhaps the only thing was the very loud conversations of the staff in the kitchen (many of these sounded like arguments) while having breakfast. Otherwise, everything was fine. The bathroom was better than what you get at a four star hotel!
The rooms were clean and comfortable and the staff very friendly. I liked the traditional decor of the hotel and the central location in the Santa Cruz area of the city was superb. The only think I would say is that we found the hotel extremely difficult to find the first time. I think it would be a good idea to issue a detailed map at the time of booking
Front desk personnel were very helpful--made reservations for hotels in our next city, dinners, etc. Shower in our room was small.
Located in Santa Cruz ,value for money,helpful staff room beside lift,heard all early departures/late arrivals
very comfortable,helpful and courteous staff,beautifully quiet location and yet close to the "sights".Excellent breakfast,guests conducted themselves considerately in the hotel. Hope to stay again.
Location was very good in barrio Santa Cruz and it is approximately ten minutes by foot to the cathedral ('giralda'); plenty of eateries and tapas bars in the area; free computer and WiFi access in the lobby; breakfast was respectable but nothing too exciting. We stayed on the first (ground) floor, and if the door between the lobby and the corridor was not closed, the noise emanating from the lobby could be quite loud; although the hotel staff had train schedules, the staff provided conflicting if not poor information (best to do your own research on trains and buses (to Cordoba, for example) as we also got bad information from the nearby bus station and a taxi driver); ONLY Spanish-language TV (no English, French, or German TV channels).
Location but it's also like a treasure hunt looking for it. Can't find it from normal maps. Hint: get a Barrio Santa Cruz map from tourist information near the cathedral to find it
The location of the hotel was excellent. It gave easy access to the old town and the numerous bars/restaurants. Its appearance was chic and it had a unique style. The bar was not always available from 4.30pm and closed early in the evenings which was a shame as the views from the terrace are stunning. It would be better if another bar were located off the main foyer as it would enable guests to socialise at the end of an evening Breakfast price was expensive
Excellent reactivity of the staff
The location of the hotel is fantastic, on a quiet street round the corner from the Cathedral. The hotel design is cool and modern and the room is really well equipped and chic and comfortable with a huge bathroom. Helpful friendly staff. We would definitely stay here again. The pool didn't seem to be open but then again it was October. Rooms could do with a bit of extra lighting.
The location was faultless. A lovely quiet street but so close to everything you want to see. The staff couldn't be more helpful and friendly. We had a fantastic 4 days For the price it would have been nice to have had a few more toiletry items- shower cap, tissues etc.
Ambience was fantastic, the location was 2nd to none. The facilities are superb and it was a very wonderful design(er) hotel, pleasing to the eye and senses. And yes; a view of La Giralda to die for.
the new hotel has updated and modern design, the location is perfect for sightseeing, shopping and dining. try to avoid the rooms facing the central lobby which noise can be heard clearly.
Quiet, good-sized room Excellent location Friendly reception staff Outside terrace Room very dark
very close to quaint and historic tapas area and cathedral, but not soclose to be bothered by late night life. Room updated and beautiful When we first entered there was a strong scent of candles or perfume, possibly covering up an odor that later dissipated
The staff were very helpful and the hotel's location is excellent. Lots of restaurants and bars nearby and only a short walk to the historic centre of Sevilla. Room quite small, but good bathroom.
Staff was very courteous and prompt with requests. They were very responible and friendly. Too much noise from surrounding rooms. We could hear everything.
Good location - near Alcazar. Good breakfast. Hotel parking expensive and difficult. Fittings, furniture a bit worn.
perfect located in near the town centre old fashoned rooms, parkintg is 2 streets away from hotel
Located within 10-mins walk of the Historic Centre, the Real Alcazar and the Cathedral. Rooms comfortable. On a main road but the traffic noise did not really permeate. Parking the car! The garage is in an adjoining building, costs €15 per night and entering & exiting is a nightmare.....unless you have a short wheelbase Smartcar!
Lovely friendly helpful staff - especially the maid None at all
It's in a good positions for visiting the town.. the staff very nice and friendly
Everything. Most enjoyable stay. Hotel difficult to find from the instructions. No
Good location and nice staff
Good value for money, good location and friendly professional staff
Very clean, personnel very helpful in orientation, breakfast is great, location excellent one block from the Catedral Small room, enough space though
Antiques and location
The hotel was in an excellent location, just a block from the Cathederal. The staff were just wonderful. Great suggestions for restaurants and very helpful for all our needs and requests. The hotel itself was a beautiful old Morish inspired mansion with a central courtyard and beautiful tiled walls. Large well appointed bathroom with tub shower combo and large marble counter. The room was quite large with very confortable double beds. As it was fall we had no need for heat or air, both of which were available, I can't comment on their affectiveness. Over all I would not hesitate to recommend it as a very reasonable and pleasant hotel in Sevilla.
very relaxed atmopshere, excellent location, helpful staff
Good central location Bathroom needing maintenance
Beautiful, newly decorated room with large brand new bathroom. Very quiet and the best part was the location--absolutely the best in Sevilla.
Great location, fascinting interior Building works going on around the hotel
We liked EVerything! The hotel is a jewel box, with beautiful tiles, stained glass windows, a lovely inside patio. It was very clean, quiet, cool and everything worked. The staff could not have been nicer or more helpful. It was an outstanding experience. If you are driving, the hotel is hard to find. The best idea is to park in one of the (safe) public lots near the bull ring and find the hotel on foot, or take a taxi from there. It's not far.
Wonderful location. Clean rooms, sheets, towels.
Great, central location, good ambience, lovely atrium, good room. L:ots of street noise all night long, but I think this is general in Sevilla.
The hotel is in an excellent location, was good value for money, and was small and friendly. The breakfast was rather basic but even so, I would definitely recommend the hotel to friends. ,
The staff was the best. It was very difficult to find.
The staff was excellent and quickly responded to any request. Couldn't have asked for a better central location in the heart of things to do. Being brand new they had some kinks to work out but it was definitely the nicest place we stayed in 20 days in Spain. The breakfast buffet was smaller but the food was good and changed daily. The rooms were very tastefully done and inviting!!
I loved the decor of the room and the view was amazing!! The staff was always eager to assist us with anything we needed. The room was pretty small. Not enought storage.
absolut the newest,surely best located , probable the prettiest hotel in sevilla !
The location is excellent and the staff were extremely friendly and responsive to all our needs. The room is well appointed and comfortable. There are many great restaurants located very close and shopping only a stones through away. The major tourist sites are all right there just outside the front door. I would not recommend driving. Tight little streets and probably tough to find. Not impossible, just tough. The rooms are on the small side.
The decor of the hotel is amazing. Great helpful staff especially patricia.
The location and staff were superb. The hotel was very beautiful. Excellent breakfasts. Very fresh food. Would stay here again. I would like to have control of the temperature of the room. The climate control was set at 23 degrees. I like it a little warmer when I take a shower.
The afternoon tea time is very nice. They provide coffee, tea, some fruits, some snacks and soft drinks. Do utilize those snacks since the food are pretty expensive there. The standard room is too small. There is barely space to walk and turn. We have a queen bed and very small room. The room temp. is centrally controlled and is really hot and not way to open the window.
Clean and nice bath. Good staff who can speak English. Good location... Nothing special.
The location was perfect. It is tucked in the heart of the Santa Cruz area on a quiet pedestrian street. Our room was very large, charming, clean and comfortable. The staff was very friendly. I will be staying here again. Our only window faced the interior courtyard, but it was a small sacrifice for a spacious, fantastic room at such a good price.
The staff was very friendly and helpful. The location was perfect.
They have a great breakfast for 5 euros a person... good coffee, juice, bread, cheese, meat, yogurt, cereal. Also, we were extremely close to all of the sights. It would have been nice if they had offered internet in the hotel.
Fantastic location in centre of Seville old city within a few minutes walk of the Cathedral and Alcazar, a lovely small and very peaceful hotel with friendly staff. Excellent continental style breakfast for an extra 5 euros each which is well worth having.
Very friendly and kind staff who try to help and accommodate where they can. Nice cheerful rooms and common areas. Very nice bathroom. Proximity to many points of interest. Quiet at night. Cars cannot reach entrance of hotel (although not totally unusual for hotels in Santa Cruz). Front desk somewhat unprepared for guest inquiries - e.g. no city map, do not sell stamps, do not know cost for mailing postcards. Wish the 5-Euro breakfast includes fruits.
Outstanding location and excellent staff
Quietness, convenience, pleasant staff, simple decor, comb.
The hotel is in a very good location in terms of walking to the cathedral and other tourist sites. Our room was very average in terms of what I paid. The rooms were fine for an average, basic room, but I paid far more than it was worth. I was led to believe I could receive a 10% discount with the Rick Steve's book, but the hotel would not honor it since I booked through " booking.com". No effort was made at all to accomodate me for this misunderstanding since I had chosen this hotel specifically for the discount offered. The man at the desk was borderline rude and totally uninterested in helping us. All in all, it was a major disappointment and I would never recommend this hotel to anyone. Not at all worth the money......highly over-rated and the rooms were mediocre at best. The staff was borderline rude and basically disinterested in us. The only positive was the central location and within good walking distance of the sites. I would not recommend this hotel to anyone. Sorry Rick Steve's....it was a total bust!
Location Noisy room next to dining area. The room was not very well-heated in winter