The Palace Hotel Southend by IHG

3 stars
7.2
Good
based on 3354 reviews
3,354 reviews
Church Road, Southend-on-Sea, SS1 2AL, United Kingdom
Church Road, Southend-on-Sea
+44 1702 455100
Mon 3/8
-
Tue 4/8
2 guests, 1 room
Deals from
£67
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
£67
Double room, 1 twin bed
£71
Superior room, bed type unknown
£99
17 more The Palace Hotel Southend by IHG deals
17 more The Palace Hotel Southend by IHG deals
Building
Lounge
Restaurant
Banquet hall
Restaurant
Other
Other
Other
Room amenity
Gym
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located only 10 minutes' walk from Adventure Island and Southend Pier, Park Inn by Radisson Palace features outdoor tennis courts. Close to restaurants and shops, the hotel provides an ideal base when visiting Southend-on-Sea.

Park Inn by Radisson Palace offers an all-hours reception, as well as an express check-in and check-out feature and a concierge. For added convenience, it provides luggage storage, laundry facilities and a currency exchange.

The hotel has 137 rooms and has been recently refurbished. Hot drinks can be brewed with tea and coffee supplies.

Guests are able to enjoy a beverage at Park Inn by Radisson Palace's bar and try British and European style food in bar & grill. For guests spending the day out, the hotel provides packed lunches if needed.

London City Airport is around a 60-minute car ride from Park Inn by Radisson Palace and Southend Victoria Railway Station is within walking distance. Additionally, many places of interest are within easy reach.

7.2
Good
3354 reviews

Latest deals for The Palace Hotel Southend by IHG

Mon 3/8
-
Tue 4/8
Standard Room, bed type unknown
£67
nightly with VAT
Standard Room, bed type unknown
£70
nightly with VAT
Double room, 1 twin bed
£71
nightly with VAT
Standard Room, bed type unknown
£72
nightly with VAT
Standard Room, bed type unknown
£78
nightly with VAT
Standard Room, bed type unknown
£78
nightly with VAT
Standard Room, bed type unknown
£93
nightly with VAT
Standard Room, bed type unknown
£96
nightly with VAT
Superior room, bed type unknown
£99
nightly with VAT
Standard Room, 1 double bed
£111
nightly with VAT
Standard Room, bed type unknown
£112
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at The Palace Hotel Southend by IHG

  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Shower chair
  • Accessible by lift
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

General

  • Window
  • Beachfront
  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Soundproof rooms
  • Telephone
  • Carpeted
  • Storage available

Dining

  • Electric kettle
  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Beach access
  • Board games/puzzles
  • Pool table

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Fitness

  • Gym
  • Fitness centre
  • Tennis

Bedroom

  • Socket near the bed
  • Cleaning products

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Palace Hotel Southend by IHG

7.2
Good
3354 verified ratings
Wonderful
986
Very good
530
Good
604
Okay
310
Fair
361
Mediocre
210
Poor
353

Summary of reviews

Guests say
Guests consistently praised the hotel's prime location, proximity to the beach, and beautiful views, which were highlights of their stay. Many appreciated the spacious rooms and some found the breakfast enjoyable. However, there were frequent complaints about poor service, especially at reception, with issues such as unhelpful staff, delays, and lack of responsiveness. Cleanliness was also a concern for several guests, with reports of dirty rooms and balconies. The breakfast received mixed feedback, with some guests enjoying it and others finding it basic or disappointing. Overall, while the location and views were standout positives, service and cleanliness need improvement.
AI-generated from customer reviews
Location10 out of 10
Breakfast5 out of 10
Cleanliness3 out of 10
Service3 out of 10
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All reviews

9.4
Wonderful
Martin, Jan 2018
Pros (+) Giving carpark discount for over night stay was helpfull. Good choice of breakfast buffet and very helpfull staff
Cons (-) The coldness of the room on arrival other that that the room was clean and comfortable with a seaview

Location

Church Road, Southend-on-Sea, SS1 2AL

What's nearby

  • Adventure Island132 yd
  • Southend Pier Museum137 yd
  • Rage Roller Coaster182 yd
  • Southend Pier248 yd
  • New Empire Theatre333 yd
  • Southend Central Railway Station0.3 mi
  • Kursaal0.4 mi
  • Sea Life Adventure0.5 mi
  • Southend Cliff Gardens0.6 mi
  • Southend Central Museum0.6 mi
  • Beecroft Art Gallery0.6 mi
  • Southend-on-Sea City Hall0.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Palace Hotel Southend by IHG

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
May
£97
£140
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 76% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Palace Hotel Southend by IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Palace Hotel Southend by IHG

  • If you’re after a cheap room at The Palace Hotel Southend by IHG, then you should consider staying during the low season. The cheapest deals can generally be found in November and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Palace Hotel Southend by IHG, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at The Palace Hotel Southend by IHG was booked for on KAYAK in the last 2 weeks was £67, while the most expensive was £191.
  • How long should you stay at The Palace Hotel Southend by IHG? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Palace Hotel Southend by IHG

  • Where is The Palace Hotel Southend by IHG located?

    The Palace Hotel Southend by IHG is located at Church Road, 0.3 miles from the centre of Southend-on-Sea. Adventure Island is the closest landmark to The Palace Hotel Southend by IHG.

  • When is check-in time and check-out time at The Palace Hotel Southend by IHG?

    Check-in time is 15:00 and check-out time is 12:00 at The Palace Hotel Southend by IHG.

  • Does The Palace Hotel Southend by IHG offer free Wi-Fi?

    Yes, The Palace Hotel Southend by IHG offers free Wi-Fi.

  • How far is The Palace Hotel Southend by IHG from the airport?

    The Palace Hotel Southend by IHG is 2.7 miles from London Southend. The Palace Hotel Southend by IHG is 28.7 miles from London City.

  • How does KAYAK find such great The Palace Hotel Southend by IHG hotel deals?

    KAYAK scours the web for all room deals available at The Palace Hotel Southend by IHG in Southend-on-Sea and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palace Hotel Southend by IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palace Hotel Southend by IHG.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hamiltons Boutique Hotel9 Excellent (998 reviews)0.11 miAdults only, Restaurant, Free Wi-Fi£97+
3-star hotel
The Hope Hotel0.19 miBar/Lounge, Free Wi-Fi, Flat-screen TV£86+
4-star hotel
Seven Hotel8.2 Excellent (2,055 reviews)0.23 miBeachfront, Restaurant, Bar/Lounge£93+
2-star hotel
28% cheaperTravelodge Southend on Sea0.39 mi£52+

Cheapest

See cheapest stays in Southend-on-Sea
2-star hotel
28% cheaperTravelodge Southend on Sea0.39 mi£52+
3-star hotel
The Hope Hotel0.19 miBar/Lounge, Free Wi-Fi, Flat-screen TV£86+
4-star hotel
Seven Hotel8.2 Excellent (2,055 reviews)0.23 miBeachfront, Restaurant, Bar/Lounge£93+
4-star hotel
Hamiltons Boutique Hotel9 Excellent (998 reviews)0.11 miAdults only, Restaurant, Free Wi-Fi£97+

Most recommended

See most recommended stays in Southend-on-Sea
4-star hotel
Hamiltons Boutique Hotel9 Excellent (998 reviews)0.11 miAdults only, Restaurant, Free Wi-Fi£97+
4-star hotel
The Ilfracombe House Hotel - Near Cliffs Pavilion8.5 Excellent (1,939 reviews)0.55 miRestaurant, Bar/Lounge, Room service£97+
4-star hotel
Seven Hotel8.2 Excellent (2,055 reviews)0.23 miBeachfront, Restaurant, Bar/Lounge£93+
3-star hotel
The Hope Hotel0.19 miBar/Lounge, Free Wi-Fi, Flat-screen TV£86+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.3
0.3 mi
London Southend
2.7 mi

Everything you need to know for your stay in Southend-on-Sea