Pros (+) Upgrade to a suite with balcony overlooking the town. Buffet breakfast was excellent. Staff is excellent, particularly on checking in and out.
Cons (-) Parking nearby is difficult and garage parking is pricey.
4 stars
Van der Valk Hotel Spa
Photos of Van der Valk Hotel Spa
Overview
Eco-certified hotel with a fitness center and a sauna This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and conference space. Change of towels is available on request. Van der Valk Hotel Spa offers 120 accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Van der Valk Hotel Spa
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Conditioner
General
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Services and conveniences
- Business centre
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Steam room
- Spa and wellness centre
- Sauna
Parking and transportation
- Parking
- Private parking
- EV charging station
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Things to do
- Gift shop
- Casino
- Golf
- Mini-golf
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Van der Valk Hotel Spa
7.9
Good
3480 verified ratings
Wonderful
1455
Very good
858
Good
579
Okay
260
Fair
156
Mediocre
69
Poor
103
Summary of reviews
Guests say
Guests had mixed feelings about their stay at the hotel. While many praised the breakfast quality and variety, they expressed significant dissatisfaction with the cleanliness of the rooms and the level of service provided by the staff. Issues such as ongoing renovations, poor reception experiences, and unclear policies regarding amenities contributed to a less than satisfactory experience for several guests.AI-generated from customer reviews
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Score by provider
7.9 out of 10
1001 reviews
7.5 out of 10
1 review
All reviews
Location
Place Royale 39, Spa 4900
What's nearby
- Thermes de Spa184 yd
- Royal Golf Club des Fagnes1.1 mi
- Circuit de Spa-Francorchamps5.7 mi
- Racetrack Spa-Francorchamps6 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Van der Valk Hotel Spa
Low season | September |
|---|---|
High season | May |
Average price (weeknight) | £95 |
Average price (weekend night) | £159 |
When to book a room at Van der Valk Hotel Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city centre | 0.6 mi |
Nearest airport | Liège Bierset |
Distance to airport | 21.0 mi |