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Very polite and professional. Nothing ever too much trouble. Location is excellent Not the cheapest but you poay for what you get.
the direct acces to the therms It felt as if there was not enough staff to handle such a busy weekend...check out took long...and breaffast was tooo busy
Excellent hotel staff , very good services !!! We love this hotel and want to come back to spa! The room could be bigger.
diner was very good, breakfast was fantastic, direct entrance to the Thermen of Spa We had a room at the street side and at night there was a lot of noise
The excellent choice for breakfast which was of a high standard
Great service, great food and wine on the terrace bar. Everything was excellent
It was excellent we he'd a good time
Location, connection with the Therms, furniture style cleaning of rooms is to be improved
The service and particularly the facilities connected to the SPA thermes in terms of the access and price
Great location for the spa. Nice rooms. Very good breakfast. Frendly staff. If there is available space, you can park for free outside of the hotel (no need to pay €16/day). Rather crowed on saturdays and during sunday morning breakfast. Special teleferik to the spa for hotel's customers didn't function that day, something rather inconvenient due to rainy and cold weather. Cleaning of the room during staying could be better.
Dinner Dirty noisy and being refurbished
Comfortable room and excellent meal in restaurant. Best shower of all the hotels in our itinerary.
great hotel..i liked the location, spa facilities, breakfast buffet...staff was very friendly as they offered to change the room after my partner reported that shower head was not working in the bathroom the room was renovated but still needed a final polishing e.g. shower head was nto working
Room was too cold and no proper heating. Furniture cheap and old. Not good value for money.
The wellness facilities & the restaurant
Convenient location to Spa race track Wanted to use the gym and had called the hotel directly to ask if they had a gym and they said yes. Unfortunately it was a bedroom with 4. Pieces of equipment. Hardly a gym !
Room was in the eaves so you couldn't stand on one side of the bed. Shower flooded the bathroom as it had no door. Damp patch on the wall. Staff were polite but very slow and not overly concerned about any issues raised.
Free of charge wireless internet -
Traveled in and around Spa
Modern and clean room with big flatscreen tv (superior room), great breakfast and friendly staf. Hotel is very well situated, just 2 minutes away from the Spa center by car
peace and quiet most of the time Lack of headboard on bed gap between matress and wall! Designer wash basin with no way of containing the water, not very eco friendly. Noise from quad bike between 10.30 and 11pm
Great luxury hotel. Hotel staff was very kind. The wellness facilities were of the latest technologies and designs. Luxury all over the place. Very clean. Diner at the restaurant in the evening was excellent, quality products and very warm atmosphere. Fire place is very pleasant to have a cup of tea in the afternoon. We had the castellane suite which was very spacious, with all facilities needed. Big bathroom with large bath and rainshower, a separate room with desk. Only thing that could be improved is breakfast. I expected a buffet but everything was on the table when we arrived. Poor choice in my opinion but i am used to have large breakfast. i missed some yoghurt, dry fuit, cereals, eggs, brown bread (only wite),...
Comfort & silence & excellent restaurant at this manoir. No.
very nice setting, well designed interior with attention to detail there were no feeding chairs for children
`We did like the Welnes Centre a lot!! Nice view with a glass of champagne in our hands,.. We also booked a relaxing massage and that was really nice.The suite was fenominal, nice bathtube in the room, beautiful view outside, good bed, very friendly staff! Did all their best to fix the internetconnection..
very nice hotel kitchen ' smell' in the room 5
The room and especially the bathroom were lovely. The decor of the entire place is perfect.
The incredible surroundings, almost castle like and the combination of this with modern interiors in the rooms and excellent cuisine. Breakfast should be included in the room price
very nice atmosphere, very helpful staff, excellent cuisine, beautiful location
Beautiful view from the back of the castle. Tables in the back for relaxing and have a drink. Very relaxing.
Very friendly staff, very polite and helpful. Beautiful setting, right in the middle of spa, but in a quiet road. Secure parking. The pillows were a bit big and hard
Nice location with lots of charm. Beautiful, clean rooms. Very quiet. Buffet breakfast was ok, but there could've been more choice.
Location, size of rooms, friendly staff
Room was of an excellent size, especially teh high ceilings and large doors, which made it feel special. No. Would stay there again.
Attractive, city-centre hotel. Pleasant staff. Little English spoken by receptionist - but then why should she - it's in Belgium. Pretty garden with tables & chairs. Limited secure parking. Rooms 16 & 26 wrap around lift shaft. Lighting to room could have been better. Breakfast doesn't start until 8.00, which is too late.
liked the welcome, the helpfulness of the staff, the good breakfast, the location ,the calm and the quiet luxury of this hotel
excelent hospitality, lovely atmosphere, Fresh, spacious and clean rooms with many historical details. Your stay makes you feel like a royal princess.
good bathroom and breakfast v dark room
The atmosphere of the building, the quietness a kingsize bed would have been better
Very good location; clean room; nice breakfast buffet.
Big room and and big and big, sunny and calm terrace
very relaxed atmosphere , helpful reception staff background "Muzak" was a bit annoying , especially in restuarant
The view from my room was spectacular. I was lucky enough to have a rear facing room looking down into a valley. Room air conditioning was appreciated as it was quite warm. Decent sized car park at the front of hotel - useful for those who may intend bringing some extra wheels to the race circuit. Very convenient location for the Spa Francorchamps race circuit. Very polite and helpful staff. Didn't have any coffee/tea making facilities in the room, though it did have a minibar.
room and view were excellent The quality of the buffet on saturday was poor. We arrived at 8 pm and most dishes were almost empty. For this price quality not acceptable
we both felt that pool should have been free as in line with other hotels and treatments extra
The hotel is not in Spa, but the centre of the town can be easily reached by car or by taxi. The room what we had was large and clean with spectacular view to the woods and hills. The food in the restaurant was just OK, but not really enjoyable and below typical Belgian standards.
- Los servicios y el centro de bienestar (siempre y cuando uno se aloje con un paquete que los incluya) y el desayuno. - The services and facilities and the wellness center (whenever you book a package including them) and the breakfast. - Sin contratar un paquete, TODO se paga por separado, incluído el albornoz. Y la cena buffet del sábado era excesivamente cara para lo que se ofrecía. - Unless you book a weekend package, every additional extra has to be paid separately, even the bathrobe. And the buffet dinner on Saturday was a bit too expensive for what was offered.
Relaxation and Privacy
This is a fantastic hotel, and you would expect it to be given the cost, but it lives up to those expectations. The room was fantastic, food was great and same with the service. The Formula 1 teams and some drivers stay there as well so you know its good. The only problem I had was with one of the receptionists who was very condescending and rude.
I found the bed extremely comfortable, good a/c, fantastic breakfast! Poor gym equipment both selection and the condition, price of beer was extortionate.
Good value for money inclusive of beakfast, lovely location in Spa and easily accessible for exploring local area. Quadruple room was a really good size for our family of four and very clean.
Clean and comfort rooms;Breakfast was nice;Polite personnel
The hotel was very close to town center so we were able to walk everywhere. The guy who helps run the hotel was super friendly to us and was even able to speak English (which was a nice plus)! Most of the residents were elderly people, which isnt really a bad thing but just out of respect, we had to watch our noise level.
Friendliness of the hotel owner. Noting.
comfort and facilities no
no restuarant facilities
Very friendly staff. Little nice garden. Coming from Denmark we would like Belgian beer in the refri. and not Danish beer!
Pierre is a great and friendly guy, speaks good english and is prepared to do an early breakfast (i was working and had to leave early in the morning)
Its location within Spa shops,bars and resturants and within easy reach of the race circuit. The room was very hot even with the window fully open and that was in October, I think a ceiling fan would make the room alot more comfotable.
The proprietor was extremely helpful and welcoming - the rooms was very comfortable and the position was excellent
The couple that run the B & B were very pleasant and helpful. Upon our arrival, the woman helped us with our bags and provided much useful information about the area and even made dinner reservations for us. The bedroom and bathroom were very spacious and well decorated. Overall, a very pleasant stay.
Our stay was just tremendous. We had a truly magical weekend which involved relaxation and the buzz of the Grand Prix weekend. Just perfect.
The extremely friendly and warm attention shown by the owners/management. Very cosy, family-style environment and feeling. Good food.
My second visit, and still the best hotel I have ever stayed in. Great location - quiet, and only a few minutes walk into town. Beautiful house, and gardens, friendly owners, great sauna, big friendly cat and the best scrambled eggs i have ever eaten. Top notch. Will be staying there again next year for sure.
location is good, walking distance from the center This is an old house and the rate does not correspond to the actual condition of the hotel. I would expect something impressive at a rate of 9.1 which was not the case.
Very quiet and peaceful. Relaxing surroundings, beautiful grounds and very friendly, accommodating staff. Delicious breakfasts, and the sauna was also an excellent addition. Close walk into town.. couldn't fault it at all.
The rooms were very clean and spacious. I was there on business and so had little time to spend at the hotel, but from what I saw it was all done to a high standard. A bit difficult to find, off the beaten track. Go past the Casino on your left, turn left past the Auberge hotel, and go up the hill, over the railway crossing, turn right at the fork, and then left at the fork, still going up the hill.
lovely place, very friendly and attentive householders, cosy house in a nice country style, tasty breakfast (shef-made scrambled eggs are to be tried!). cons of an old house: bad soundproofing. not so easy to find at the first time.
quit location, easy access to nature walks, fantastic back yard, room was beautifuly decorated, lighted, and comfortable, internet connection was crucial for 1 day work which I required, and was for free. TV only in French...
beautiful rooms, lovely grounds, ample breakfast. This is not a complaint as I had a very pleasant 3 days here, but my room was on the second floor and unfortunately when I arrived the owners were not there and I had to carry my big siutcase up a narrow circular staircase, which was not easy.
stylish.Reduced.perfect. We stayed not long enough ;-)
Beautiful modern interior of old farmhouse. Everything spotless. Breakfast delicious. Quiet and peaceful, tho' might not be quite so on Race w/es.
The rooms were nicely furnished, very comfortable beds and excellent showers. We ate in the restaurant and Pascal is a very talented chef and we had really superb meal.
Our room was beautiful. We overlooked a green field and lake with a chateau in the distance. Our host, Anja was so pleasant, friendly and obliging. Nothing was any trouble. There was champagne on arrival and chocolates on our pillow each night. We could not fault Les Nenuphars.
This cottage is the ultimate suggestion if you visit Spa!The owners are very kind and friendly. We had the room in the upper floor which we loved for the great view to the back yard and the lake! The decoration is very pleasant combining modern and classic.The "douche" is very relaxing. In the back yard it has trampoline and swimming pool for the kids! It is a great place with "personality" both for couples and families with a little kid! In the kitchenette on the ground floor you can have coffee, hot chocolate, soups and tea! It offers also a variety of board games if you want to relax to the room.It is definitely recommended! We ll absolutely come back in spring time or summer (in the winter it was also great)!
Location and Servic
Ce B&B se situe dans un cadre sympathique et calme. L'accueil est convivial et chaleureux. Petit déjeuner agréable. Possibilité de réchauffer un plat en cas de petit creux. L'accès à Internet est gratuit. Que demander de plus ? ;-)
Very warm welcome. Informative about local amenities. Quiet location situated beautifully near the Ardenne mountains. Good off-road parking. Perfect location for us to visit Spa Francorchamp race circuit.
everything was great! even the restaurant in the same street!
Excellent staff, breakfast, romantic hotel and room
The place is marvelous: nice hotel (romantic rooms, garden, furniture, color...) + kind staff (Dutch couple). The hotel staff might be a bit more open to any eventual late wake up (serve coffee + sthg to eat)...
A lovely family run hotel. The owners have a real sense of service & hospitality - could not have been more helpful or attentive to us. Like staying weith a family. Great!
Excellent staff, lovely atmosphere in a "manoir". And they have a funny cat :).
A lovely hotel in a nice location. The facilities in the hotel and the rooms was excellent. The staff were very friendly and helpful. It is a hotel I would recommend and would stay in again. 10 out of 10!
The hotels owners make their guests feel very welcome and cannot do enough for them. A great place to stay and great people to stay with.
Excelent location and wonderful building. For me and my wife is our lucky place and the guarantee of tranquillity, polish, calm and relaxation. The service is faultless.
Very quiet, very comfortable. Very friendly and personable owner who loves to play host to your stay.
Nice and helpful staff, calm/relax atmosphere, comfortable room (princess) with very big balcon and wonderfool view. For summer should be great place for weekend
Easy access, great location, very comfortable, very friendly If they do not take credit cards, this should be clearly pointed out in the info section for the hotel!!! This policy can catch many people in an embarassing situation!
We enjoyed the fabulous hospitality of the onwer and the charming environment. The room reached all our expectations.
the room was very comfortable, the breakfast excellent , very beautiful landscapes around
Spacious room, great breakfast, very quiet
Comfortable and Clean with generously supplied secure parking for my Classic Car. Good location in pleasant village close to Spa Motor Circuit Sharing the Bathroom
Made to feel very welcome, comfortable beds, good breakfast
The breakfast was excellent and Monique was the perfect hostess. The room was comfortable and very pleasant and the hotel easy to find.
Quiet location. Very helpful staff. Excellent restaurant. This is the third time that we've stayed here and I'm sure it won't be the last! Poor shower screen. Difficult to have a shower without flooding the bathroom!
Super private hotel, lovely rooms very enjoyable fabulous countryside and not corporate -great!!! Value makes uk look very very poor Restaurant does not open late
The room was very nice, the manager was very helpful ,we've got a wonderful dinner at the restaurant and a nice service.We would cery much like to come back to this place.
Friendliness of the staff; the good food; the very nice room (more like a suite); and the location. There were wonderful walks within five minutes.
The staff, especially the daughter of the owner, were very helpful and friendly and made the whole stay very enjoyable. Bathroom in Bedroom 1 could do with some TLC, but everything else was okay.
Great food and welcome from the owner.
friendly relaxed atmosphere
The food and accomodation where of a high standard. The close proximity to Spa motor racing circuit made it an ideal hotel to stay in
as soon as we arrived everything was perfect. Mine host was superb. I would look forward to a return trip
Very friendly people and very convinient for the Belgian Grand Prix. Too small beds.
Great location. Room and shower ok for this price. Simple but good breakfast. The hotel took a double payment of my creditcard. I sent them an email asking them to correct the problem. They never replied to my email. I had to contact my creditcard company to get the payment refunded.
It was a nice comfortable hotel
The location of this hotel is fantastic - right in the centre of town. The staff were all very friendly. If you are staying in this hotel in summer, be aware there is no airconditioning. It was only around 21 degrees when I stayed but the room was still very warm and it was necessary to have the window open. On hot nights it would be uncomfortable.
the hotel put us in an economy room althouth we had a reservation for a superior room.finally we got an upgrade with great effort;we were told it was booking .coms fault Everything we stayed only & night not 2.I think someone should investigate the hotel and their terrible management
Very central location. Lack of staff on duty. Slightly difficult to pay as credit card machine wasn't working properly.
Room was spacious, central. I love the idea of breakfast included - saves the hastle of figuring out what to do in the morning. It was remarkably nice and quiet.
great location breakfast was a bit disorganised
Staff and the bistro
The only thing I can say possitively about this hotel is that is very central in Spa When we arrived we couldn't book in until 3pm and we would have to go next door to the "Chocolate Shop" to book in. During our stay we hardly saw any staff. Breakfast was minimal. Our room, a twin, not a double as we had hoped for, was very basic. Even the bathroon only had a curtain to seperate it from tyhe bedroom with no extraction ventilation. We will not be stay at this hotel again. Very poor
The reception of the personnel, the restaurant of the hotel (the proof, full with world in their restaurant, that is worth the turning, mmmhh their desserts!!! ) and especially the central situation close to the thermal baths and an excellent quality-price ratio, for one two stars, one should not hesitate!
Modern hotel met perfecte locatie aan het cicuit. Mooie, ruime kamer met alle comfort.
the overall quality of the room, TV channels, internet availability, the garage, quiet, location during breakfast, there clearly was understaffing due to unexpected last minute bookings. The lady on duty did what she could and stayed friendly, but we had to exercise patience to find the food or drink we wanted. During dinner there was only one set menu at 35 Euro in the restaurant; they said there had been some technical problems in the kitchen.
All the staff were very friendly and helpful. Great breakfast and early enough for the early start required for the race circuit. Shower water in my room did not evacuate properly - blocked out pipe I guess. Otherwise all fine.
Position of the hotel and the staff A little pricey for whats on offer
Neat the track of Spa Francorchamps -
nice big room, friendly staff
nice rustick old building, very friendly owners, delicious breakfast, excellent value.
The location to the town of Spa The room was not made up during the day.
Lovely house and good location.
location, quiet little place, comfortable large room, heating, wireless internet, clean facilities, very nice couple who welcomed me. this is a very nice bed & breakfast for people who like charm and old houses. the breakfast was better than most hotels. very good value for money. nothing at all.
the style of the hotel the room access
Very friendly and helpful owners. Quiet location in beautiful Spa town. Good value for money if on a budget for a short stay. Good breakfast with fresh croissants from local bakery. Shared bathrooms, dated furnishings, poor quality bed linen.
Welcoming, good breakfast Did not accept credit cards
Friendly welcome by hostess's friend, who stepped in because hostess was away for family funeral. Nice atmosphere. Quiet neighborhood. Rooms were cold and we (group of 9 guests) didn't understand (and were not told) if and how we could turn on / up heat in rooms.
Warm welcome from very accommodating staff, I liked the cozy, antique, beautiful atmosphere, with warm gas heaters in bed rooms/living room/kitchen, some upgrading modern showers and toilets, excellent and generous breakfast, very handy large shared kitchen, great location, quiet area, walking distance to town and Spa Thermes. The hotel is lovely and comfortable, but just be prepared for the shared shower room to be a bit chilly (mostly during winter months) as it has no heating and has a strong ventilating fan.