We stayed for 2 nights in an upgraded room 201 n 202. The towel hanger in room 20 is almost coming up off but otherwise he had an enjoyable stay.
4 stars
Four Points by Sheraton Surabaya, Pakuwon Indah
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya 60216, Indonesia
Surabaya, Indonesia
See location+62 319 915 0000Photos of Four Points by Sheraton Surabaya, Pakuwon Indah
Overview
Make your stay in Surabaya, Indonesia, modern yet sophisticated at Four Points by Sheraton Surabaya Pakuwon Indah. Adjacent to Pakuwon Mall, our hotel in Surabaya provides uncomplicated comfort and unparalleled service, so your business or leisure time is seamless. Nestled in an upscale neighborhood with convenient access to Satellite Toll Road, our location is perfect for exploring the city's many attractions. Savor authentic local cuisine at Djaman Doeloe Resto & Bar, a wide range of cocktails and best brew beers at Soirée Rooftop bar and treat yourself to a shopping spree at the Pakuwon Mall. For a moment of relaxation, take a refreshing dip in our Lagoon Pool, located on the hotel’s sixth floor, where you can unwind amidst an oasis-like ambiance in the heart of the bustling city. At Four Points by Sheraton Surabaya Pakuwon Indah, we are committed to providing you with a hotel experience that exceeds your expectations.
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Amenities at Four Points by Sheraton Surabaya, Pakuwon Indah
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business centre
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Allergy-free room
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Window
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Kettle
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Swimming pool toys
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Pool
- Outdoor pool
- Pool towels
- Pool with a view
- Pool bar
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Things to do
- Golf
Fitness
- Fitness centre
Reviews of Four Points by Sheraton Surabaya, Pakuwon Indah
9.3
Wonderful
955 verified ratings
Wonderful
809
Very good
93
Good
31
Okay
8
Fair
8
Mediocre
5
Poor
1
Summary of reviews
Guests say
Guests generally enjoyed their stay, praising the hotel's excellent location connected to a mall, friendly and helpful staff, and cleanliness. However, there were some complaints about room size and occasional maintenance issues, particularly regarding odors in some rooms.AI-generated from customer reviews
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Score by provider
9.6 out of 10
350 reviews
9.2 out of 10
280 reviews
8 out of 10
1 review
All reviews
Location
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya 60216
What's nearby
- Supermal Surabaya Convention Center303 yd
- Bukit Darmo0.8 mi
- Ciputra Waterpark3 mi
- Surabaya Town Square3.7 mi
- Surabaya Zoo4.2 mi
- Royal Plaza Surabaya4.2 mi
- Museum Mpu Tantular4.3 mi
- BG Junction4.5 mi
- Pasar Turi Train Station4.6 mi
- Tunjungan Plaza4.7 mi
- Heroic Monument5.1 mi
- World Trade Centre5.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Four Points by Sheraton Surabaya, Pakuwon Indah
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SurabayaGood to know
Value for money | 9.2 |
|---|---|
Distance to city centre | 5.7 mi |
Nearest airport | Surabaya Juanda |
Distance to airport | 9.7 mi |