Overview

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Sheraton Surabaya Hotel & Towers
Top City Hotel

Jalan Embong Malang 25-31, Surabaya 60261, Indonesia
+62 315 468 000

£58+

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Rates

Overall guest ratings

8.4/10 Excellent
Based on 1,134 reviews
See all reviews

Review highlights

  • 9.6
  • 9.5
  • 9.1
  • 5.8

Good to know

  • Friendly atmosphere
  • Great shopping
  • Friendly service

Nearby

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    About

    Connect with the culture of Surabaya in the heart of the city, at the Sheraton Surabaya Hotel & Towers. Just steps away, you can explore the famous Tunjungan Plaza and Arabic Market, while a short drive will take you to Ampel Mosque, the Chinese Mosque ChengHo, and more. Stay in touch at the Link@Sheraton(SM) experienced with Microsoft®. Then energize at Sheraton Fitness, outdoor pool, and track—or head to the Pakuwon Golf & Family Club, managed by Sheraton Hotels & Resorts, for family fun. Recount it all over a meal at Kafe Bromo. Enjoy all the comforts of home and more in our 348 guest rooms, including 25 suites and 43 spacious apartments. Connect with the world with High Speed Internet Access or relax after a long day with our signature amenities, such as the celebrated Sheraton Sweet Sleeper® Bed.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Child pool
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Internet
    • Hot tub
    • Indoor pool
    • Beauty salon
    • Non-smoking rooms available
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,134 reviews
    • 9.6 "Terrific location."
    • 9.5 "Internet works perfectly."
    • 9.1 "World class service."
    • 7.3 "Nice rooms."
    • 7.0 "Good breakfast."
    • 5.8 "Pool is mediocre."
    • 5.1 "Vibe was decent."
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    Overall rating

    8.1 Excellent
    Based on 215 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.6 "Internet works perfectly."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.0 "Nice rooms."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.2 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    Based on 351 reviews
    • 9.6 "Internet works perfectly."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.7 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      7.2 "72% said rooms were clean."
      8.4 "84% said the beds were comfortable."
    • 6.9 "Breakfast is mediocre."
    • 6.9 "Average cleanliness."
    • 6.5 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.6 "Pool is mediocre."
    • 5.1 "Vibe was decent."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 408 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.6 "Internet works perfectly."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Rooms are great."
      7.2 "72% said rooms were clean."
      9.6 "96% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 7.1 "Good breakfast."
    • 6.4 "Average amenities."
      6.0 "60% thought the building was acceptable."

    Overall rating

    7.9 Good
    Based on 158 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "Internet works perfectly."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.1 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      9.6 "96% thought rooms were spacious."
    • 6.3 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.1 "Pool is mediocre."
    • 6.1 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.1 "Vibe was decent."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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