Overview

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Emerald Surfers

7 Mallana Street, Surfers Paradise, QLD 4217, Australia
+61 755 382 678

£62+

Overall guest ratings

6.1/10 Good
Based on 319 reviews

Review highlights

  • 9.2
  • 8.2
  • 4.8
  • 3.5

Nearby

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    About

    At Emerald Surfers, you'll be within a 10-minute drive of Cavill Avenue and Surfers Paradise Beach. Guests can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. A children's pool and a garden are offered, and apartments get the details right with private spa tubs and premium bedding.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Free parking
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Child pool
    • No smoking
    • Pets not allowed
    • Storage available
    • Washer/dryer available in-room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    Based on 319 reviews
    • 9.2 "Terrific location."
    • 8.2 "Beach is lovely."
    • 6.1 "Pool is mediocre."
    • 4.8 "Service is below average."
      3.5 "65% indicated the reception staff was not good."
      3.6 "64% didn't like the management."
    • 3.5 "Rooms are not good."
      1.0 "90% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.7 "93% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      4.8 "Air conditioning was criticized by 52%."
      3.0 "70% were unsatisfied with the kitchenette."
      0.8 "92% said the bathroom was dirty."
      3.8 "62% said rooms were small."
      1.4 "86% had problems with the shower."
    • 2.6 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.6 "Food is inedible."
      0.6 "For 94%, the dining experience was not enjoyable."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    6.8 Good
    Based on 79 reviews
    • 9.4 "Terrific location."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 5.2 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 5.2 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.1 "Rooms are not good."
      1.2 "88% said rooms were dirty."
      1.5 "For 85%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
      2.6 "74% complained about the bathroom."
    • 2.8 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 1.3 "Generally quite dirty."
      1.2 "88% said rooms were dirty."
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    Overall rating

    6.1 Good
    Based on 229 reviews
    • 9.3 "Terrific location."
    • 5.7 "Pool is mediocre."
    • 4.4 "Service is below average."
      3.4 "66% indicated the reception staff was not good."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.8 "Awful rooms."
      0.7 "93% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      0.7 "93% found problems with the furniture."
      2.4 "76% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      4.5 "Air conditioning was criticized by 55%."
      3.2 "68% were unsatisfied with the kitchenette."
      0.7 "93% said the bathroom was dirty."
    • 2.2 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    • 2.1 "Food is inedible."
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    Overall rating

    6.0 OK
    Based on 9 reviews
    • 4.7 "Not very comfortable."
    • 3.7 "Rooms are not good."
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