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Pros: Good service

Cons: The food was very poor.

Cons: After I checked in found out the boarding pass is not my name !! Went back got the right one & also changed luggage tags (2) , but the luggage’s missing, tidy is day 3 ! Still hoping....

Pros: Ms. Liu/Chang is one of lovely cabin crew，bring me awesome smile and unforgettable nice experience

Cons: I bought business class for round trip, However, my flights to/from PEK CGQ were economy

Pros: The food.

Cons: Food not so great. Flight was packed with almost every seat full. Beautiful Airbus 380 aircraft. Overall, okay for the money. Would use again for the economy price.

Pros: Yes

Cons: Yes

Pros: Everything ran smoothly and on time and efficiently.

Cons: There were things that got lost in translation with the crew, but they really did try their best.

Cons: No earplugs, TVs are too far away to read the English subtitles.

Pros: Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good

Pros: Nothing

Cons: Everything

Pros: Crew was amazing especially for such a long flight. Nice to get food too. Great on flight entertainment

Cons: Breakfast was not nice. On line check in could have been easier.

Pros: Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso

Cons: No complaints

Pros: I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks

Cons: My earphones was broken, a little bed for me. Entertainment without sport news.

Pros: Friendly staff and very accomodating

Cons: Did not enjoy the food choice, tv needed repairs

Pros: Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia.

Cons: I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance.

Cons: At boarding, crew didn't allow me my preference for a front seat, and gave an excuse that it's chosen random. He booked both my seats at tge tail of the taxi whereas I requested front seat. In flight, I wasn't asked for my meal preference. They served me pork, whereas I eat a Hindu meal (No Beef and No Pork) They served the end part so late that by the time I could eat they were already descending, and they rushed me to eat. I couldn't eat it anyways except the fruits. No juice or water either was served.

Cons: Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers.

Pros: Nil

Cons: Nil

Pros: Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.

Cons: Only juice or water?

Pros: The food was good, good intertainment options

Cons: On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on.

Pros: Great crew, especially Emma from the US and Amanda from Canada.

Pros: Exceptional flight super comfortable

Cons: That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight...

Cons: I haven’t received my bag yet. It’s been 4 days

Pros: Entertainment was good... boarding was good.

Cons: Totally uncomfortable.... big guy had his legs almost on top of mine under the seat in front of me. He was so wide, his shoulders and arms were on top of my chest at some points of the journey. Bigger people should not be able to buy coach seats. They should have size and weight restrictions.

Pros: Crew was nice plane was comfortable

Cons: I have flown to Philippines many times with other airlines i hate to say it but PAL food is terrible The flight is long already but there was almost 2 hour delay and once i arrived in Canada it took about an hour to retrieve luggage Because i couldnt charge my phone due to no functional USB at my seat i was afraid i wouldnt be able to contact hotel shuttle

Pros: The flight, service, hospitality.

Cons: Nothing

Cons: I had an urgent connection to another flight. The staff at Butuan and at Cebu were very helpful, trying to get me on it. The cabin crew were also helpful, but after being advised of my situation the pilot laughed and parked on the tarmac for 25 minutes guaranteeing I missed the flight.

Cons: Immigration

Pros: Entertainment is very up to date Crew striving to help Nice all in all

Cons: Boarding usually late

Pros: New Boeing 787, crew very tidy and efficient.

Cons: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Cons: Nothing.

Pros: Flight was on time and arrived a bit early. Seat was comfortable.

Cons: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.

Pros: No

Cons: My baggage is missed on my trip

Pros: ...

Cons: .....

Cons: Clogged sinks

Pros: Good collection of latest movies.

Cons: Cheap flight with no proper in flight services. No beverages served until after Meal was served after 2-3 hours. Was able to ask and get wine. Food was mediocre and breakfast was a cheap sandwich offered in hand. 2 meals in 12 hour flight, Rice with chicken and Noodles with chicken

Pros: Friendly and helpful crew. Efficient heck-in.

Cons: Airplane food and overpriced extra baggage.

Cons: Barely any legs room to move around and I’m 5”3

Pros: Nothing

Cons: Food was horrible.

Pros: On time

Cons: No USB charging. No charging at all. No wifi. Not all flight attendants speak English. No meal choice. In flight magazine Chinese language only. Confiscated my solar charger. At Guangzhou airport, many food courts take only Chinese cash. Internet service censored.

Pros: short (14 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.

Pros: The food.

Pros: On time

Cons: Same as above.

Pros: Fast check in&boarding Crew Seats space for legs Flying stable

Cons: Flight delayed Food doesn’t have any sign for halal/muslim food! Entertainment was boaring

Cons: It would be appreciated if the movie were more updated.

Pros: For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered.

Cons: It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger.

Pros: The whole flying experience was great for a great price!

Pros: Crew was amazing especially for such a long flight. Nice to get food too. Great on flight entertainment

Cons: Breakfast was not nice. On line check in could have been easier.

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: Front cabin business class

Cons: Aircraft not clean, very filthy, food very poor, entertainment almost non-existent

Pros: Nothing

Cons: Everything

Pros: The food.

Pros: Yes

Cons: Yes

Cons: 3 hours delay I miss my professional meeting in Shanghai because of this big delay !!! I Sky Team Flying Blue Platinum for Life and this is the first time I got a bad seat and no window

Cons: The staff just took my husband and my passports while we have layover at wuhan. The Wuhan airport has nothing. The person who took our passports kinda detian us in the airport!! Is this legal? They also delayed our layover from 3hrs to 13hours layover in Wuhan airport! Nothing right about this!

Pros: not too bad

Cons: not too bad

Cons: It was a 14 hour flight and my head phone jack didn't work

Pros: Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia.

Cons: I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance.

Pros: Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso

Cons: No complaints

Cons: Lap dances. Strippers. Cabin crew in miniskirts snd high heels.

Pros: Excellent service

Pros: seats and entertainment

Cons: food. simple option

Cons: The Crew could be more friendly

Pros: Great service

Cons: Nothing

Cons: Delayed with no announcements or explanation.

Pros: Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.

Cons: Only juice or water?

Pros: Nil

Cons: Nil

Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.

Cons: It’s no fault of crew that the flight is difficult due to length of time from Pudong to Vancouver! But the seats are too close for such a long flight and my tv only had one ear plug working (yes, we changed plugs to try to get it to work, but because the plug-in jack on the tv itself was broken, it just wasn’t able to be fixed during my flight), and the tv is the only thing that makes the flight remotely bearable!!

Pros: There were a lot of empty seats around

Cons: If there were so many empty seats maybe allow people to spread out more

Pros: Front cabin business class

Cons: Aircraft not clean, very filthy, food very poor, entertainment almost non-existent