Overview

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New City Garden Hotel

No. 1 Shishan Road, Suzhou 215011, China
+86 512 6818 2888

£45+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

9.7/10 Excellent
Based on 7,269 reviews

Review highlights

  • 9.8
  • 9.6
  • 9.5
  • 4.4

Good to know

  • Great reception
  • Good management
  • Professional service
  • Friendly service

Nearby

    show all

    Amenities

    • Pool
    • Facilities for disabled guests
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.7 Excellent
    Based on 7,269 reviews
    • 9.8 "Perfectly clean."
    • 9.6 "Excellent pool."
    • 9.5 "Food is to die for."
    • 9.4 "World class service."
    • 9.3 "Awesome vibe."
    • 4.4 "Internet is poor."

    Overall rating

    9.7 Excellent
    Based on 944 reviews
    • 9.8 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.7 "97% thought it was clean."
      9.9 "Clean pool, said 99%."
    • 9.6 "Excellent pool."
      9.9 "Clean pool, said 99%."
    • 9.5 "Food is to die for."
      9.2 "Yummy desserts, said 92%."
      9.7 "97% enjoyed the side dishes."
    • 9.3 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      7.8 "78% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      7.2 "72% enjoyed the lobby entrance."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      9.8 "Management was excellent, said 98%."
      9.2 "Housekeeping was great, according to 92%."
      9.2 "92% said the concierge service was amazing."
    • 3.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    9.7 Excellent
    Based on 3,779 reviews
    • 9.8 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.9 "Clean pool, said 99%."
      9.9 "99% thought it was clean."
      8.1 "81% said the bathroom was clean."
    • 9.6 "Excellent pool."
      9.9 "Clean pool, said 99%."
    • 9.6 "Food is to die for."
      9.2 "Yummy desserts, said 92%."
      9.8 "98% enjoyed the side dishes."
      8.9 "89% loved the dining experience."
      9.4 "94% enjoyed the fish/seafood dishes."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      9.6 "Management was excellent, said 96%."
      9.2 "Housekeeping was great, according to 92%."
      10.0 "100% were impressed by the valet service."
      9.1 "91% said the concierge service was amazing."
      10.0 "Excellent childcare, thought 100%."
      7.2 "72% found the restaurant service to be one of the best."
    • 9.3 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      8.2 "82% thought, the hotel was modern."
      9.8 "98% thought the hotel was luxurious."
    • 4.6 "Internet is poor."

    Overall rating

    9.6 Excellent
    Based on 2,326 reviews
    • 9.9 "Perfectly clean."
      9.9 "99% said rooms were clean."
      9.8 "Clean pool, said 98%."
      9.9 "99% thought it was clean."
      8.2 "82% said the bathroom was clean."
    • 9.6 "Excellent pool."
      9.8 "Clean pool, said 98%."
    • 9.4 "Food is to die for."
      8.8 "Yummy desserts, said 88%."
      9.8 "98% enjoyed the side dishes."
      9.1 "91% loved the dining experience."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      9.4 "Management was excellent, said 94%."
      9.5 "Housekeeping was great, according to 95%."
      9.0 "90% said the concierge service was amazing."
      10.0 "100% were impressed by the valet service."
    • 9.1 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      7.5 "75% thought, the hotel was modern."
    • 4.6 "Internet is poor."

    Overall rating

    9.6 Excellent
    Based on 218 reviews
    • 9.7 "Perfectly clean."
      9.8 "98% said rooms were clean."
    • 9.6 "Food is to die for."
    • 9.5 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 9.5 "World class service."
      8.3 "83% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.4 "Housekeeping was great, according to 94%."
    • 8.9 "Rooms are great."
      9.2 "92% thought rooms were spacious."
      8.9 "89% were happy with the bathroom."
      9.8 "98% said rooms were clean."
      9.3 "93% thought the view was good."
    Good to know
    "Great reception"
    "Good management"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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