Overview

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New City Garden Hotel
Best Room

No. 1 Shishan Road, Suzhou 215011, China
+86 512 6818 2888

£43+

Overall guest ratings

9.7/10 Excellent
Based on 8,239 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.6
  • 4.1

Good to know

  • Great reception
  • Good management
  • Friendly service
  • Professional service

Nearby

    show all

    About

    When visiting Suzhou, New City Garden Hotel is a great choice to consider. Guests can splash around at the indoor pool or grab a bite to eat at the coffee shop/café. There's a sauna, and rooms offer 24-hour room service and room service.

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    Hotels.com

    Amenities

    • Pool
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    9.7 Excellent
    Based on 8,239 reviews
    • 9.7 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.9 "99% thought it was clean."
      9.9 "Clean pool, said 99%."
      8.6 "86% said the bathroom was clean."
    • 9.6 "Excellent pool."
      9.9 "Clean pool, said 99%."
    • 9.6 "Food is to die for."
      10.0 "100% enjoyed the side dishes."
      8.8 "Yummy desserts, said 88%."
      8.9 "89% loved the dining experience."
      8.1 "81% were happy with the price."
    • 9.5 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.3 "83% thought, the hotel was modern."
      8.4 "84% enjoyed the lobby entrance."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      9.5 "Management was excellent, said 95%."
      9.5 "Housekeeping was great, according to 95%."
      9.5 "95% said the concierge service was amazing."
      7.2 "72% were impressed by the valet service."
      10.0 "Excellent childcare, thought 100%."
      8.2 "82% found the restaurant service to be one of the best."
    • 4.1 "Internet is poor."
      2.5 "75% said the wifi quality was bad."

    Overall rating

    9.7 Excellent
    Based on 823 reviews
    • 9.8 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.8 "98% thought it was clean."
      9.9 "Clean pool, said 99%."
    • 9.7 "Excellent pool."
      9.9 "Clean pool, said 99%."
    • 9.7 "Food is to die for."
      10.0 "100% enjoyed the side dishes."
      9.0 "Yummy desserts, said 90%."
    • 9.6 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      8.3 "83% thought, the hotel was modern."
      8.5 "85% enjoyed the lobby entrance."
    • 9.4 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
      8.4 "84% said the facilities were very new."
    • 3.6 "Internet is poor."
      2.2 "78% said the wifi quality was bad."

    Overall rating

    9.8 Excellent
    Based on 3,707 reviews
    • 9.9 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.9 "99% thought it was clean."
      9.9 "Clean pool, said 99%."
      8.7 "87% said the bathroom was clean."
    • 9.6 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.0 "90% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      8.5 "85% enjoyed the lobby entrance."
    • 9.5 "Excellent pool."
      9.9 "Clean pool, said 99%."
    • 9.5 "Food is to die for."
      9.9 "99% enjoyed the side dishes."
      8.9 "Yummy desserts, said 89%."
      8.7 "87% loved the dining experience."
      8.1 "81% were happy with the price."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.5 "Management was excellent, said 95%."
      8.2 "82% said the reception staff was great."
      9.6 "96% said the concierge service was amazing."
      9.5 "Housekeeping was great, according to 95%."
      10.0 "Excellent childcare, thought 100%."
      7.2 "72% were impressed by the valet service."
      8.0 "80% found the restaurant service to be one of the best."

    Overall rating

    9.7 Excellent
    Based on 3,377 reviews
    • 9.7 "Excellent pool."
      9.9 "Clean pool, said 99%."
    • 9.7 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.9 "99% thought it was clean."
      9.9 "Clean pool, said 99%."
      8.7 "87% said the bathroom was clean."
    • 9.7 "Food is to die for."
      10.0 "100% enjoyed the side dishes."
      8.6 "Yummy desserts, said 86%."
      9.1 "91% loved the dining experience."
    • 9.5 "World class service."
      9.9 "99% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "Management was excellent, said 93%."
      9.4 "94% said the concierge service was amazing."
      9.7 "Housekeeping was great, according to 97%."
      7.5 "75% were impressed by the valet service."
      8.2 "82% found the restaurant service to be one of the best."
    • 9.4 "Excellent breakfast."
    • 4.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."

    Overall rating

    9.6 Excellent
    Based on 329 reviews
    • 9.8 "Perfectly clean."
      9.8 "98% said rooms were clean."
    • 9.6 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.6 "Food is to die for."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      9.6 "Housekeeping was great, according to 96%."
    • 9.3 "Excellent breakfast."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Good management"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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