Shangri-La Sydney

5 stars
176 Cumberland Street, Sydney, NSW 2000, Australia
Sydney, Australia
+61 292 506 000
8.7
Very good
based on 4125 reviews
4,125 reviews
Tue 3/3
-
Wed 4/3
1 room, 2 guests
Deals from
£128
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
£128
Executive room
£143
King room
£157
99 more Shangri-La Sydney deals
99 more Shangri-La Sydney deals
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Outdoor view
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Spa
Building
Living room
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Other
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Pool
Other
Living room
Other
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Living room
Living room
Bathroom
Bedroom
Bedroom
Bedroom
Bathroom
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Living room
Bedroom
Bar
Bedroom
Bedroom
Bedroom
Living room
Dining room
Other
Attractions
Living room
Bedroom
Outdoor view
Living room
Bedroom
Bedroom
Bedroom
Bedroom
Conference room
Room amenity
Restaurant
Bedroom
Other
Other
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Photos of Shangri-La Sydney
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Boasting impressive views of the Sydney Harbour Bridge and the Sydney Opera House, this charming hotel is a brief stroll from Wynyard Railway Station. It features a swimming pool, a Jacuzzi and free Wi-Fi.

Guests can enjoy a range of massage treatments and beauty therapy at the on-site day spa, CHI, The Spa. It also offers child-minding services, a currency exchange and a reception that is available 24 hours a day.

All the rooms at Shangri-La Sydney feature an in-room safe, a seating area and a flat-screen TV. They each offer a DVD player, a desk and a bathtub.

Shangri-La Sydney offers a variety of in-house dining options with Altitude and Blue Bar on 36. Room service is also available during certain times.

The hotel is close to the area's well-known attractions, including the Sydney Harbour Bridge, the Sydney Opera House and Martin Place, which are within walking distance. It is also not far from The Rocks and Circular Quay.

Latest deals for Shangri-La Sydney

Tue 3/3
-
Wed 4/3
Premier Room
No inclusions
bed type unknown
£250
nightly with VAT
No inclusions
bed type unknown
£314
nightly with VAT
No inclusions
1 king bed
£322
nightly with VAT
Deluxe room
No inclusions
1 king bed
£128
nightly with VAT
No inclusions
1 king bed
£130
nightly with VAT
No inclusions
1 king bed
£132
nightly with VAT
Standard Room
No inclusions
bed type unknown
£232
nightly with VAT
No inclusions
bed type unknown
£235
nightly with VAT
No inclusions
bed type unknown
£308
nightly with VAT
King room
No inclusions
1 king bed
£157
nightly with VAT
No inclusions
bed type unknown
£173
nightly with VAT
No inclusions
bed type unknown
£182
nightly with VAT
Double room
No inclusions
bed type unknown
£174
nightly with VAT
No inclusions
1 king bed
£297
nightly with VAT
Executive room
No inclusions
1 king bed
£143
nightly with VAT
No inclusions
bed type unknown
£145
nightly with VAT
No inclusions
1 king bed
£146
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Shangri-La Sydney

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

General

  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toothbrush

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Toilet with grab rails
  • Upper floors accessible by lift

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Massage
  • Sauna

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Breakfast in the room
  • Dining table

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Media and entertainment

  • Flat-screen TV
  • Radio
  • TV
  • Smartphone dock

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Pushchairs

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Laundry

  • Ironing service
  • Trouser press
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness centre
  • Gym

Outdoor

  • Terrace/Patio

Things to do

  • Bicycle hire

Reviews of Shangri-La Sydney

8.7
Very good
4125 verified ratings
Wonderful
2436
Very good
614
Good
451
Okay
205
Fair
187
Mediocre
78
Poor
154

Summary of reviews

Guests say
Guests appreciated the stunning views and excellent amenities, particularly the pool and room service. However, there were significant complaints about the service quality, with many guests feeling that their concerns were not addressed adequately. Cleanliness issues were also noted, particularly with room service. Overall, while the hotel has great potential, the service needs improvement to match the quality of the facilities.
AI-generated from customer reviews
Room Size8.5 out of 10
Amenities8 out of 10
Cleanliness3 out of 10
Service1 out of 10
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All reviews

9.1
Wonderful
Richard, Mar 2019
Pros (+) Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely ...
Cons (-) Better lounge experience
Read more
5.1
Fair
Anonymous, Dec 2018
Pros (+) Room
Cons (-) Poor check in service
10
Wonderful
Anonymous, Nov 2018
Pros (+) with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) ...
Cons (-) Nothing I didn't like
Read more
10
Wonderful
Anonymous, Sept 2018
Pros (+) • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel
Cons (-) • Exterior is dated
8.2
Very good
Melissa, Apr 2018
Pros (+) They food and service were good on the Horizon floor.
Cons (-) We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night a...
Read more
10
Wonderful
Lito, Jun 2017
Pros (+) The Customer Service provided.
10
Wonderful
Stewart, Mar 2017
Pros (+) Horizon Club views Excellent staff
Cons (-) Having to leave
9.7
Wonderful
Anonymous, Feb 2016
Pros (+) Breakfast buffet was sumptuous.

Location

176 Cumberland Street, Sydney, NSW 2000

What's nearby

  • Circular Quay0.3 mi
  • Sydney Opera House0.6 mi
  • Sydney Tower0.7 mi
  • Sydney Harbour Bridge0.7 mi
  • Australian National Maritime Museum0.7 mi
  • St Mary's Cathedral0.8 mi
  • Star Casino0.8 mi
  • Hyde Park0.9 mi
  • George Street0.9 mi
  • Darling Harbour1 mi
  • Kings Cross1.3 mi
  • Sydney Harbour2 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Shangri-La Sydney

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
January
£230
£293
Cheapest month to stay with an average 29% drop in price.
Most expensive month to stay with an average 31% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Shangri-La Sydney

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Shangri-La Sydney

  • If you’re after a cheap room at Shangri-La Sydney, then you should consider staying during the low season. The cheapest deals can generally be found in July and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Shangri-La Sydney, plan to stay on a Sunday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at Shangri-La Sydney was booked for on KAYAK in the last 2 weeks was £193, while the most expensive was £193.
  • How long should you stay at Shangri-La Sydney? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Shangri-La Sydney

  • Where is Shangri-La Sydney located?

    Shangri-La Sydney is located at 176 Cumberland Street in The Rocks, 1.1 miles from the centre of Sydney. Circular Quay is the closest landmark to Shangri-La Sydney.

  • When is check-in time and check-out time at Shangri-La Sydney?

    Check-in time is 15:00 and check-out time is 11:00 at Shangri-La Sydney.

  • Does Shangri-La Sydney offer free Wi-Fi?

    Yes, Shangri-La Sydney offers free Wi-Fi.

  • How far is Shangri-La Sydney from the airport?

    Shangri-La Sydney is 5.7 miles from Sydney Kingsford Smith. Shangri-La Sydney is 82 miles from Newcastle Williamtown.

  • Does Shangri-La Sydney have a pool?

    Yes, Shangri-La Sydney has a pool on-site.

  • How does KAYAK find such great Shangri-La Sydney hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La Sydney in Sydney and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Sydney and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Sydney.

Nearby hotels and places to stay

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Cheapest

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3-star hotel
44% cheaperThe Australian Heritage Hotel7.8 Good (447 reviews)0.12 miRestaurant, Bar/Lounge, Free Wi-Fi£95+
3-star hotel
32% cheaperThe Russell Boutique Hotel8.7 Excellent (1,968 reviews)0.12 miRestaurant, Bar/Lounge, Room service£114+
3-star hotel
18% cheaperRendezvous Hotel Sydney The Rocks7.8 Good (3,123 reviews)0.12 miOutdoor pool, Fitness centre, Room service£139+
5-star hotel
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Most recommended

See most recommended stays in Sydney
5-star hotel
The Langham, Sydney9.3 Excellent (1,174 reviews)0.18 miIndoor pool, Fitness centre, Restaurant£201+
5-star hotel
Four Seasons Hotel Sydney9.1 Excellent (3,928 reviews)0.08 miOutdoor pool, Fitness centre, Restaurant£185+
5-star hotel
The Sebel Quay West Suites Sydney8.8 Excellent (2,276 reviews)0.03 miIndoor pool, Fitness centre, Restaurant£182+
3-star hotel
32% cheaperThe Russell Boutique Hotel8.7 Excellent (1,968 reviews)0.12 miRestaurant, Bar/Lounge, Room service£114+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
1.1 mi
Sydney Kingsford Smith
5.7 mi

Everything you need to know for your stay in Sydney