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Pros: This is for kayak!! I needed to cancel this flight and couldn’t get through to you. There’s no way for customers to reach you, I don’t want to use kayak anymore until you rectify this

Cons: Kayak needs to have better customer service - even just now you tried rerouting me to a page where it’s a generic Q and A, no live people to help me!!!

Pros: Comfortable’ish seats, left on time... arrived early!

Cons: Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others...

Pros: that I succeeded to get home

Cons: air conditioning in the plane

Pros: The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement

Cons: Ask the staff not to be so moody for no reason at all.

Pros: Late flight 1 hour

Cons: Be ontime

Pros: checking baggage included, comfortable plane

Cons: the plane was almost an hour late

Delay again

Pros: Brought me home in an hour

Cons: Delay again

Cons: This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together.

Pros: Nothing

Pros: Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day

Cons: The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890.

Pros: Very bad expirience they btoke my laggage and 2 laggage come one day afrer

40 degrees

Pros: Finally not much delay

Cons: No AC in hot weather in the bus and on the plane for half an hour before take off.

Late as always

Pros: Business class seat

Cons: 1,5 hours late, no info about it. Old plane.

Cons: DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST

Cons: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.

Outdated

Pros: Leg room, online check in, being on time. Overall ok.

Cons: Old plane, dry food, not too friendly staff and. Not the best value for money

Pros: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.

Cons: Check in process both online and at the airport. The seats on the aircraft.

Cons: Timing

Cons: Employees VERY VERY RUDE!!!!

Cons: Everything could be better, lost the second connection to Cluj

Delayed for 3,5 hours

Pros: Landing

Cons: Delayed for 3,5 hours

Pros: as if we were at the beginning of aviation

Good airline, no entertainment

Pros: Flight left and arrived on time

Cons: Food is mediocre and there is no in flight entertainment so thank God for Kindle!