Overview

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Toya Sun Palace
Top Lake Hotel

Touyako Onsen 7-1, Toyako 049-5731, Japan
+81 142 751 111

£134+

Overall guest ratings

8.0/10 Good
Based on 1,879 reviews

Review highlights

  • 9.1
  • 8.6
  • 6.4
  • 6.3

Good to know

  • Impressive bathroom
  • Great menu
  • Pleasant entrance area

Nearby

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    About

    A great choice for a stay in Sobetsu, Toya Sun Palace features a nightclub. Guests can indulge in massages, and Palacio, one of 2 restaurants, serves breakfast and dinner. An indoor pool and a sauna are other highlights, and rooms at this upscale resort offer flat-screen TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Night club
    • Safe
    • Free babysitting/child care services
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,879 reviews
    • 9.1 "Excellent wellness & sports facilities."
      9.5 "95% liked the wellness staff."
      10.0 "100% loved the sauna."
    • 8.6 "Breakfast is good."
    • 8.0 "Pool is good."
    • 7.9 "Internet works."
      7.9 "79% said the wifi quality was great."
    • 7.1 "Nice rooms."
      7.9 "79% were happy with the bathroom."
      9.7 "97% thought the view was good."
      7.4 "74% thought rooms were spacious."
      7.2 "72% enjoyed the furniture."
    • 6.4 "Location is acceptable."
    • 6.3 "Service is ok."
      6.1 "61% said the reception staff was ok."
      5.5 "Housekeeping was ok, according to 55%."
      6.2 "Only 62% were satisfied with the booking process."
    • 6.1 "Vibe was decent."
    • 3.8 "Not very clean."
      2.7 "73% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
      4.2 "58% thought it was rather dirty."
      1.1 "Dirty pool, said 89%."
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    Overall rating

    8.1 Excellent
    Based on 582 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 8.9 "Breakfast is good."
    • 8.8 "Food is delicious."
      9.0 "90% loved the menu selection."
      9.0 "90% enjoyed the side dishes."
      9.6 "Yummy desserts, said 96%."
      8.7 "87% loved the dining experience."
      8.8 "88% loved the sushi selection."
      9.0 "Beef and steak dishes were excellent, according to 90%."
    • 8.1 "Pool is good."
    • 7.5 "Nice rooms."
      8.1 "81% were happy with the bathroom."
      9.8 "98% thought the view was good."
      7.5 "75% thought rooms were spacious."
      7.1 "71% enjoyed the furniture."
    • 6.8 "Vibe was decent."
    • 6.6 "Location is acceptable."
    • 6.2 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.5 "Housekeeping was ok, according to 55%."
    • 3.9 "Not very clean."
      2.8 "72% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
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    Overall rating

    7.9 Good
    Based on 939 reviews
    • 8.4 "Breakfast is good."
    • 8.1 "Pool is good."
    • 6.9 "Rooms are ok."
      5.6 "For 56%, maintenance was acceptable."
    • 6.2 "Location is acceptable."
    • 6.1 "Service is ok."
      5.8 "58% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
      6.4 "Only 64% were satisfied with the booking process."
    • 6.0 "Vibe was decent."
    • 3.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
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    Overall rating

    8.0 Good
    Based on 357 reviews
    • 9.1 "Excellent wellness & sports facilities."
      7.3 "73% said that wellness & sports facilities were clean."
    • 8.1 "Breakfast is good."
    • 7.5 "Good pool."
    • 7.0 "Nice rooms."
      8.0 "80% were happy with the bathroom."
      9.9 "99% thought the view was good."
      7.4 "74% thought rooms were spacious."
      7.3 "73% enjoyed the furniture."
    • 6.4 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.7 "Housekeeping was ok, according to 57%."
    • 5.9 "Vibe was decent."
    • 5.9 "Location is acceptable."
    • 4.4 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Impressive bathroom"
    "Great menu"
    "Pleasant entrance area"
    data provided by TrustYou

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