|"Staff all friendly and helpful."||(in 33 reviews)|
|""Friendly staff , Enjoyable breakfast, clean rooms.""||(in 46 reviews)|
|""Great location,friendly staff,excellent breakfast,clean and comfortable""||(in 41 reviews)|
|"And the freeway noise was awful!"||(in 3 reviews)|
|"Room was dirty."||(in 31 reviews)|
|"Ants everywhere and in bed."||(in 13 reviews)|
|room should be cleaned||in 153 reviews|
|staff was very nice||in 90 reviews|
|breakfast was good||in 88 reviews|
|great location||in 44 reviews|
|bed was comfortable||in 41 reviews|
|one in the bathroom||in 39 reviews|
|pool was closed||in 28 reviews|
|could hear||in 26 reviews|
|front desk||in 23 reviews|
|ants everywhere||in 21 reviews|
|paper thin walls||in 12 reviews|
|cigarette smoke||in 10 reviews|
|parking lot||in 10 reviews|
|hotel is old||in 7 reviews|
|freeway noise||in 5 reviews|
|good value||in 4 reviews|
|jelly beans||in 3 reviews|
|non smoking||in 3 reviews|
|janky||in 2 reviews|
Room was clean. Staff was friendly.
Beds not comfortable. You could hear every sound outside because the door was not weather stripped or insulated. The guy next door opened and closed his door every hour which woke me up all night. I think he may have been going out to smoke at 3 and 4 in the morning.
Rooms updated, great location and great staff
Poor workmanship, doors stick or hard to close and construction debris everywhere
Best Staff Eva
I loved it. Thank you Kim Lillian not sure of the young Latino Man and Young Girl with the cute pink hair. Your staff was wonderful n helpful. Ths Hotel was worth every penny spent. Loved Breakfast. The fast help wen needed. Inside was clean neat everything in its place. Rooms was clean n decent. Bathrooms clean...loved the new carpets. Can't wait see the suite up grades.....
No complaints. James Douglass and Alice Grimes enjoyed their stay and will be returning...
I booked a non-smoking room, when I arrived a was given a smoking room. I told the night clerk that I had booked a non-smoking room. She said that once the rooms fill-up it is first come first serve for the non-smoking rooms. I confirmed this policy with the manager and she said that this is their policy. I could not sleep because the room reeked of cigarette smoke. After I left all my clothes and luggage reeked of cigarette smoke. I had to wash all of my clothes and shower in the next place I stayed to get the smell out. The advertising is very deceptive. Beware!
Do not gooooo to this hotel
Situated in the shopping district, this hotel is within 1 mi (2 km) of Nut Tree Plaza and Vacaville Premium Outlets. Brenden Vacaville 16 and NorthBay VacaValley Hospital are also within 2 miles (3 km).
based on 295 reviews
Policies vary by room type and provider.
Best Western Heritage Inn is located at 1420 East Monte Vista Avenue, 1.1 miles from the centre of Vacaville. Vacaville Premium Outlets is the closest landmark to Best Western Heritage Inn.
Check-in time is 14:00 and check-out time is 11:00 at Best Western Heritage Inn.
Yes, Best Western Heritage Inn offers free Wi-Fi.
No, Best Western Heritage Inn does not offer free parking.
No, Best Western Heritage Inn does not offer free airport shuttle service.
Best Western Heritage Inn is 19.9 miles from Napa County. Best Western Heritage Inn is 26.2 miles from Concord Buchanan Fld.
Yes, Best Western Heritage Inn is a pet-friendly hotel.
Yes, Best Western Heritage Inn has a pool on-site.
Best Western Heritage Inn has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.