|Top route||Barcelona-El Prat to Paris Orly|
|Top airport||Barcelona-El Prat|
I did not get my bag at arrival in Lyon and nobody seemed to be concern !!!!
4 times I have travelled with Vueling and have had my baggage lost exactly THREE of those 4 times. And today we were delayed 1 hour as the pilot said they were looking for missing luggage. Apparently they never found it and just left! Nice start to our holiday.
Delays in flight is not acceptable. The passengers knew about the delays before the staff.
I was affected by overbooking. Vueling fault not kayak.
Schiphol airport was in chaos. I waited more than 2 hours in line for security check. Had to excuse myself among passengers because my flight is near and I can't wait anymore. Asked an agent if I can pass in front of the line, run all the way to the gate, turned out they changed it so I had to run again to the second gate, arrived 2 minutes after the indicated boarding time. The plane was still there (kept being there for an hour and a half of delay afterwards) but the flight agent decided boarding is closed and I can't be boarded. Which doesn't make sense because I am not responsible for the airport problems and chaos. I already endured all the standing and waiting in the unbelievably long line and did all I could to catch my flight and I wasn't even that late. 0 flexibility. 0 respect for the customer. She asked me to book another ticket for a later flight while my flight is waiting in front of my eyes. Later it got solved by some gentleman who appears to be the pilot who insisted that passengers are not responsible for the airport chaos and that she should on-board us (me and 2 other passengers in same situation). So grateful that happened but the discussion with the first agent was super frustrating. My other flights with Vueling went just fine.
Poor service. Late departure Nice crew members
Compro a través de Kayak un billete en primera fila, con priority y con maleta de mano. Me lo cambian de día y me obligan a pagar un diferencial de +178€. Cuando llegan las tarjetas no tengo prioridad, ni asiento ni maleta y tengo que pagar a Vueling 40€ más por la maleta... Kayak me cobró por todo y no me dio nada... Un esperpento... Estoy reclamando pero creo que poco puedo conseguir... Si podéis no comprar en kayak... Yo nunca más. Una vergüenza.
This is a cheat. You toke money from me but you didn't give us my ticket. When we reached the airport security said I don't have any flight booking while I had booked a ticket and your careless behavior I have to get another flight. Gave me back my money or I'll do a police case.
First time. Good experience. Will use again.
I missed my flight on Wednesday at 6 and was told I just lost my money and that I would have to purchase new tickets without getting a credit. So, I spent another $800 for the next day to fly out at 6am and when we got there, they split my family up due to overbooking. They did not offer any help with food or anything. When asked if I wanted to just get my money back, I said yes and then was told that it was not an option and would have to wait 10 hours to fly out on next flight. Over all this was the worst flight experience ever.
Great fly, no problem.
Pésimo servicio. Nos movieron el horario del vuelo lo cual afectó nuestro itinerario y la atención telefónica imposible. Nos presentamos al nuevo vuelo que nos asignaron y a pesar de tener asientos space plus el vuelo estaba sobrevendido y no no los dieron pero tampoco nos regresaron lo que habíamos pagado por ellos. El personal no fue nada amable, ni en el check in, ni en el abordaje ni en el vuelo.
Demoramos más de 40 minutos en poder desembarcar del avión
The plane was clean. They did not tell us until we were boarding that masks were required. Most places don't require it anymore so everyone had to take time to dig for a mask. This made boarding rather long. They also started boarding earlier than was advertised. Not sure if it was because of the mask issue. It was a short flight so I wouldn't expect any entertainment. However they charged for drinks or snacks and wanted contactless.
The worst check in and boarding process in airport
The crew is always so flustered. The crew took a couple’s stroller at the plane door and when we landed in Paris they told them to go to baggage claim to get their stroller. The couple said the stroller should be brought to the plane door and asked how they expect to carry their baby son with several pieces of hand baggage. It was a mess to go to baggage claim as well. The crew is no help, the cabin is hot and stuffy. You don’t expect much with low cost carriers but that crew should have helped this couple for Christ’s sake, I mean come on, this couple bought front row seats to make sure they could make things efficient for their baggage and son, but the crew did absolutely Jack sh^t for this poor couple. My god. That stroller should have stayed on the plane. The crew should have made some customer check their baggage there or even the crew’s space for stowage should have been used. Shame on Vueling
Lots of space in the airplane, Crew is good. Plane delayed by an hour, I took the early morning in purpose to avoid these problems.
1.5 hours delay, NOT ACCEPTABLE
They charge me twice for my baggage on my flight back
Boarding was perfect, but Ensure a wide variety of food onboard, items we requested from the menu was not available. 😢 also ask passengers to remain seated while disembarking - it is so much more organised to disembark by rows etc rather than leaving passengers standing in the aisles
Vueling has gotten much better with their boarding process and punctuality. I used to dread flying with Vueling, but something changed. Both legs of the flights were excellent.
Cleanliness, they could adapt the noise level of the speakers to human ears, and same thing for temperature.
The flight departed a little delayed and we waited for a long time at a cue. The rest is OK, especially the comfort.
Over 3hours delay and we were not even offered a drink!
You did not confirmed my flight from time to Tunez and I had to buy a new ticket. Now you need to redound me
We were sent to Malaga instead of Granada due to weather. Although we were bussed to Granada, arriving 4 hours later, there was no further assistance or information from a representative. More communication would have been helpful and appreciated.
Cabin staff provide great service.
Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.
On board Vueling flights, cabin baggage should not exceed 21x15x7in. If your hand luggage is bigger, the Vueling assistance team will most likely ask you to pay extra for checked luggage.
Vueling offers direct flights to 115 cities in 31 different countries. Paris, Barcelona, and Palma de Mallorca are the most popular cities covered by Vueling.
Vueling concentrates most of its flight operations in Barcelona.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Vueling.
A Spanish airline that has hubs in Spain, Italy, and France, Vueling offers flights to over 100 different destinations spread throughout several continents, including Europe, the Middle East, Africa, and Asia. For those planning on traveling somewhere in Europe, there are many popular countries to choose from, such as Croatia, Greece, and Belgium. If you plan on flying to Africa instead, you can opt for choices like Senegal, Tunisia, or Morocco.
This airline offers three primary classes for customers to choose between: Basic, Optima, and Family. Basic will allow you to bring a standard carry-on and enjoy free non-alcoholic beverages, while Optima provides perks such as being able to choose your seat ahead of time, instantly having access to your boarding pass once you have reserved your flight, and checking a bag for free. If you choose the Family option, you will also have priority boarding and be able to check in at an exclusive desk in your departure airport.
Vueling has a fleet that is composed of over 125 planes, all of which are Airbus. Fitting approximately 180 to 186 passengers, the Airbus A320-200 is the most commonly used aircraft and is best suited for medium-range flights that go to either Africa or other European countries. For particularly far voyages, the company will use the Airbus A321-200, as it is meant for long-haul flights and can fit up to 220 passengers.
To host as many flights as possible, Vueling has made codeshare agreements with several different international airlines, including Qatar Airways, LATAM Brasil, British Airways, Iberia, and Cathay Pacific.