Bay Plaza Hotel, Wellington Hotels from £69

Guest reviews

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Families
Business
Solo

Overall rating

Based on 1,145 reviews

Location

9.4 "Terrific location."

9.8 "98% liked the proximity to shopping."

9.1 "91% liked the proximity to sightseeing."

10.0 "City centre within easy reach, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."

8.6 "Easily accessible by car, said 86%."

10.0 "Near to public transport, according to 100%."
Service

9.2 "World class service."

9.5 "95% found the staff to be very friendly."

8.8 "88% said the reception staff was great."

9.0 "90% thought the service was very professional."

7.0 "70% were happy with the room service."
Breakfast

7.1 "Good breakfast."
Cleanliness

5.6 "Average cleanliness."

5.1 "Only 51% said rooms were clean enough."
Room

5.4 "Rooms are ok."

6.5 "Beds were acceptable for 65%."

5.1 "Only 51% said rooms were clean enough."

5.0 "Only 50% thought the air conditioning was adequate."

5.0 "For only 50%, the tv was ok."
Comfort

5.0 "Average comfort."

2.0 "80% thought it was too noisy."

4.4 "56% said rooms were small."

3.3 "67% criticized the small bathroom."
WiFi

4.4 "Internet is poor."

2.9 "71% said the wifi quality was bad."
Amenities

3.6 "Bad amenities."

3.9 "61% thought the building wasn't nice."

2.4 "76% didn't like the architecture."

0.3 "97% thought the facilities needed updating."

2.9 "71% complained about the elevator."
Vibe

2.3 "Horrible vibe."

1.0 "90% criticized the unstylish hotel."

3.5 "65% didn't like the unstylish hotel."

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Overall rating

Based on 675 reviews

Location

9.5 "Terrific location."

9.8 "98% liked the proximity to shopping."

9.1 "91% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "City centre within easy reach, said 100%."
Service

9.3 "World class service."

9.5 "95% found the staff to be very friendly."

9.0 "90% said the reception staff was great."

8.9 "89% thought the service was very professional."
Value for money

6.8 "Average value."

7.0 "70% thought it was a great value."
Breakfast

6.8 "Breakfast is mediocre."
Room

5.8 "Rooms are ok."

5.2 "Only 52% said rooms were clean enough."
Cleanliness

5.6 "Average cleanliness."

5.2 "Only 52% said rooms were clean enough."
Comfort

5.5 "Average comfort."
WiFi

4.3 "Internet is poor."

2.8 "72% said the wifi quality was bad."
Amenities

3.7 "Bad amenities."

4.0 "60% thought the building wasn't nice."
Vibe

2.2 "Horrible vibe."

1.1 "89% criticized the unstylish hotel."

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Overall rating

Based on 160 reviews

Location

9.5 "Terrific location."

10.0 "City centre within easy reach, said 100%."
Service

9.2 "World class service."

9.5 "95% found the staff to be very friendly."
Value for money

7.4 "High value."
Room

5.7 "Rooms are ok."

6.2 "Beds were acceptable for 62%."

5.3 "Only 53% said rooms were clean enough."

5.0 "Only 50% thought the air conditioning was adequate."
Comfort

4.8 "Not very comfortable."

4.4 "56% said rooms were small."
Amenities

3.6 "Bad amenities."

3.9 "61% thought the building wasn't nice."
Vibe

2.2 "Horrible vibe."

1.1 "89% criticized the unstylish hotel."

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Overall rating

Based on 309 reviews

Location

9.5 "Terrific location."

9.8 "98% liked the proximity to shopping."
Service

9.2 "World class service."

9.4 "94% found the staff to be very friendly."

8.7 "87% said the reception staff was great."
Value for money

6.9 "Average value."
Cleanliness

5.3 "Average cleanliness."
Room

5.2 "Rooms are ok."

6.6 "Beds were acceptable for 66%."
Comfort

4.9 "Not very comfortable."

1.8 "82% thought it was too noisy."

4.9 "51% said rooms were small."
WiFi

4.3 "Internet is poor."
Amenities

3.6 "Bad amenities."

3.9 "61% thought the building wasn't nice."

2.2 "78% didn't like the architecture."

2.5 "75% complained about the elevator."
Vibe

2.5 "Horrible vibe."

0.8 "92% criticized the unstylish hotel."

3.6 "64% didn't like the unstylish hotel."