Hotels near White Plains Westchester County airport

Hotels near White Plains Westchester County airport

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Westchester County (HPN) - White Plains, NY, United States
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Best hotels near White Plains Westchester County airport

Cleanliness
9.3
Comfort
9.2
Facilities
9.7
Location
9.3
Overall
9.0
Overall 9.1 Excellent
Based on 357 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
9.7
Location
9.3
Overall
9.0
Cleanliness
10.0
Comfort
6.0
Facilities
9.0
Location
10.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.6
Services
9.3
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.5
Overall
9.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.3
Overall
9.3
Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.2
Cleanliness
9.5
Comfort
9.5
Location
9.4
Services
9.1
Staff
9.3
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.3
Staff
9.5

Mediocre 3.0
Pros: Location
Cons: Room size & services & of course rudest staff ever experienced in hospitality industry They charged me USD 320 whereas my adjoining similar room was USD 97. They put adjoining room bill under my room door.
Excellent 10.0
Pros: Spacious rooms, small breakfast offering due to Covid.
Cons: Pool is the size of 4 hot tubs. No way to do laps.
Excellent 9.0
Cons: parking fee
Excellent 8.0
Pros: Due to Covid there was minimal,very minimal choice forbreakfast.the hotel is very nice and our room was great,spacious and clean
Cons: We had issue with the parking.I had called ahead of the day to make sure we could park,valet parking.When we reached,as we asked to park for 3h.,then come back late in the night,the attendant sent us down the road to park at a meter parking; we had to gather all the change we had,come back every 30 minutes to put more money.My husband is elderly and had difficulty walking the distance.However,the gentleman at the hotel desk,Kenny,was very helpful and took care of all what we needed after we complained.
Excellent 8.0
Pros: Clean 👏🏾👏🏾
Cons: The room was cold also I didn’t like how 1 of the overnight staff complain about me playing music it wasn’t loud .
Good 7.0
Pros: Location was good
Cons: Rooms don’t look very well maintained. And price is expensive for what one would get. It said 5 stars on the app but I think this is more 4 stars. I expected more considering the reviews. I was rather disappointed.
Excellent 10.0
Pros: Room was great, the location was perfect and the bed was so great that we are sorry we did not look to see the make and model of the mattress.
Cons: The sofa was not very comfortable.. definitely not a deal breaker and no ice bucket. Wish we would have had access to the restaurant but it was closed due to Covid.
Excellent 8.0
Pros: Location
Cons: Disappointed in housekeeping
Excellent 9.0
Pros: the décor and setting is great, its safe and the location is perfect.
Cons: during the height of covid the price was affortable now the cost is a little on the higher scale.
Excellent 10.0
Pros: Amenities are top notch. Staff was very accommodating -as usual. Rooms were clean and comfortable -as always. One of my favorite hotels to stay in White Plains
Excellent 8.0
Pros: The Breakfast and especially the Coffee was horrible
Cons: The Coffee
Excellent 10.0
Pros: The hotel is fantastically located right downtown - great for walking or finding local restaurants. Every staff person we met went out of their way to be helpful and friendly. Hotel spectacularly clean, beds were comfy too.
Excellent 10.0
Pros: Neighborhood was a bit dangerous at night Lots of homeless and bums asking for money
Cons: Neighborhood was not the best
Excellent 10.0
Pros: All excellent- staff simply amazing and efficient! Highly recommend!!!
Cons: No
Excellent 10.0
Pros: Everything was super
Cons: Everything was perfect
Excellent 10.0
Pros: The service was excellent ! The front desk staff were beyond accommodating! It was much more than expected.. I will def return!!!
Excellent 10.0
Pros: The staff was great! Rooms were clean.
Cons: Parking is underground and requires valet to park and pick up your car. Parking adds quite a bit of unexpected expense to your hotel stay. Wish it was free.
Excellent 8.0
Pros: this hotel was very roomy and clean. location is perfect and safe
Excellent 9.0
Pros: It was clean and very well located. Hotel employee at desk was very helpful and kind, we asked for an extra hour with no issue. Would stay here again
Good 7.0
Pros: Central location
Cons: No free parking
Excellent 8.4
Great space. Unfortunately the gym was down 2 treadmills during our stay. Their 2 boilers went down so no hot water for about 12 hours.
Good 7.7
Pros: Hearing and cooling system was so loud no one could sleep
Excellent 10.0
Pros: The staff is friendly and helpful. The rooms are very clean and well maintained. I would definitely stay here again.
Excellent 8.8
Pros: Everything was good.
Cons: Noisy neighbors on the room next to ours and the weird shower head design.
Excellent 10.0
Pros: The room was large and the staff were great.
Excellent 9.7
Pros: The comfort the modern decor and the overall quietness of the place considering its in the heart of town.
Cons: I liked everything
Excellent 10.0
Pros: Friendly staff, valet parking, convenient location. The room was well laid out and very nicely decorated. The room was quiet, no noise from other rooms.
Excellent 9.4
Pros: Rooms were well appointed and comfortable, staff was friendly and helpful
Cons: Pool was closed
Excellent 10.0
Pros: Great on all counts that matter to us: staff, design, amenities, location, and value. Works for business or leisure. Our 12 year old son and I decided to stay in White Plains on a lark (after an educational and fun trip to Sleepy Hollow), and very happy we did. Would recommend to anyone who needs "a clean, well-lighted place" to sleep.
Cambria Hotel White Plains - Downtown - White Plains
Rated no. 1
9.1
Excellent 9.1
Based on 357 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Facilities
9.0
Location
9.5
Overall
9.0
Overall 9.1 Excellent
Based on 275 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.6
Services
9.0
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
9.6
Comfort
9.4
Location
9.5
Services
9.2
Staff
9.4
Cleanliness
9.5
Comfort
9.6
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Facilities
9.3
Location
9.5
Overall
9.3
Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.7
Staff
8.7

Excellent 8.0
Pros: Lovely little room - very comfortable. Small and easy to get around property with nice restaurant on site.
Cons: Room maintenance - paint and wall coverings - particularly in bathroom need some attention. Reception staff at restaurant very unmotivated.
Excellent 10.0
Pros: Location. Staff. Lily Coffee/hot chocolate machine in the study. 😀
Excellent 10.0
Pros: Staff and location. Highly professional staff looking after the guests
Cons: Nothing truly to dislike
Okay 5.0
Pros: nice character, close to city
Cons: had a supposed city view, it was a roof
Good 7.0
Cons: I was charge an extra 100 buck I book the wrong date by mistake
Excellent 10.0
Pros: The spa was excellent as was the restaurant L’escale
Excellent 10.0
Pros: Fantastic service, great location, and the room was incredible.
Cons: No
Excellent 10.0
Pros: Old world charm with every modern amenity,
Okay 5.0
Pros: Location! Very close to the train station and things to do, such as Greenwich Ave. Room service was quick. Bed was very comfortable and the hotel looked very nice.
Cons: The door in our room was very thin. I could see light coming through and I could hear every conversation in the hallway. The view from our room was just powerlines and winter storage. I was disappointed. Not worth the ratings or money.
Excellent 10.0
Pros: Ambiance
Cons: Limited and expensive room service menue
Excellent 10.0
Pros: The staff was so supportive and helpful - I was there for my mother's funeral - they suggested a free shuttle service the hotel offered and made reservations for me and my family at the French restaurant attached to the hotel which was excellent.
Cons: Nothing
Good 7.0
Pros: Beautifully done!
Cons: We booked a king size bed, but got a queen. We got a horrible nights sleep because of it!
Excellent 10.0
Pros: The vibe is warm and inviting. The staff is well try and super friendly. I like having the coffee access 24 hrs a day.
Cons: More hangers in the closet.
Excellent 10.0
Pros: The hotel, the service and dining is exceptional.
Excellent 10.0
Pros: We stayed for only one evening but we were quite pleased. The hotel is lovely and located on the harbor with gorgeous views. It is also conveniently close to the train station which we took to and from Manhattan. The shops of Greenwich are also within walking distance and this provides a nice option. The shops are upscale and unique. I would recommend this hotel for a romantic weekend getaway. Champagne is provided upon arrival and there was a continental breakfast provided. The staff was kind and not intrusive. Awesome place! You won't be disappointed.
Cons: No pool and nothing for kids to do.
Delamar Greenwich Harbor - Greenwich
Rated no. 2
9.1
Excellent 9.1
Based on 275 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.4
Location
9.6
Services
9.2
Staff
9.6
Overall 9.3 Excellent
Based on 65 reviews
Cleanliness
9.6
Comfort
9.4
Location
9.6
Services
9.2
Staff
9.6
Cleanliness
9.6
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
9.6
Comfort
9.4
Location
9.6
Services
9.2
Staff
9.8
Cleanliness
9.4
Comfort
8.8
Location
9.2
Services
9.4
Staff
8.8
Cleanliness
9.7
Comfort
9.7
Location
9.9
Services
9.3
Staff
9.9
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.1
Staff
9.1

Excellent 10.0
Pros: Everything! Beautiful house, great staff and excellent food!
Cons: That I had to go home!
Excellent 10.0
Pros: Breakfast was plentiful and outstanding! I had a small corner room w a fireplace. Beautiful, and perfect for just me. I LOVED the garden. Property was very close to The Capitol Theatre in Port Chester NY. My destination.♥️
Excellent 10.0
Pros: Breakfast was beautiful. The table display was so lovely with a huge variety of choices. Each day we were met with smiles and cheerful faces who took our orders quickly. The baked eggs were so good!
Cons: some more hooks in the room would have been convenient. No place for sweater, robes, etc.
Excellent 9.0
Pros: They were both great. We got a lot of walking exercise in. didn't use the pool as much as expected because we were away in the middle of the day when the water would have been warmest. The garden tour was very nice and not to be missed. Wish we were still there, the weather in NYC is a little humid today. The staff were very friendly although they didn't always have good suggestions on where to go and what to do in Greenwich. Very accomodating when we wanted to stay an extra day.
Cons: I am curious whether the yoghurt was fat free or not. I forgot to ask, would like to know what brand you served, it was very delicious.
Excellent 10.0
Pros: The location is perfect, walking distance to Greenwich Avenue and not far from interstate. The property is beautiful especially the outdoor spaces that include brick patio and a “secret garden”. We would go down to Greenwich Avenue nightly for an exquisite dinner and return to find amazing sunsets over the garden. There are a few rooms with outdoor entrances which we preferred. The room was quaint and comfortable with great amenities.
Cons: The single complaint we had was the shower. While the water pressure was good we would have liked the water hotter, it was just warm.
Excellent 10.0
Pros: The beautiful mansion and gardens, the cosy room with a view on the pool and garden, the friendly, accommodating and efficient staff, the healthy breakfast, the easy parking, the proximity to restaurants and shops...
Cons: I liked everything
Excellent 10.0
Pros: It is cozy and confortable
Cons: The breakfast is ok, would like more options.
Excellent 10.0
Pros: The breakfast options were good and very tasty.
Excellent 10.0
Pros: The staff was so helpful and friendly. It was great!)
Stanton House Inn - Greenwich
Rated no. 3
9.3
Excellent 9.3
Based on 65 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
8.6
Overall
10.0
Overall 8.8 Excellent
Based on 279 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.4
Services
8.9
Staff
9.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
8.7
Services
9.0
Staff
8.9
Cleanliness
9.4
Comfort
9.4
Location
8.8
Services
9.5
Staff
9.4
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
8.9
Services
9.1
Staff
9.0

Excellent 10.0
Pros: Nice restaurant Tony's on the premises. Spa and workout facilities. Complimentary parking and free wifi.
Cons: The continental breakfast could be better. The boiled eggs was overcooked. Have some fruit and variety of beverages to drink.
Excellent 10.0
Pros: Breakfast was great! Outdoor bar was fun!!!
Excellent 10.0
Pros: beautiful
Cons: parking situation
Mediocre 2.0
Pros: The restaurant
Cons: everything else
Excellent 9.0
Pros: The restaurant was excellent
Mediocre 3.0
Pros: The hotel is beautiful
Cons: The staff was not friendly. We were unable to dine at the restaurant there, parking was full and our AC in our room was not working causing my infant daughter to get sick and cough all night. Also confused on their mask mandate.
Good 7.0
Pros: Lovely pool, good shower
Cons: Front desk staff were not particularly helpful in identifying local activities, air conditioning was quite noisy.
Excellent 10.0
Pros: The location was superb.
Cons: Some better lighting in the parking lot since we arrived after dark.
Excellent 10.0
Pros: The staff first off,the room was perfect.
Cons: Parking, they should have Kore parking for guests out front. They use too many spaces for Valletta.
Okay 5.0
Pros: Just nice..
Cons: Continental breakfast was supposed to be from 7 AM till 10 AM I wanted to leave early there was no breakfast or coffee which was a little disappointing
Excellent 10.0
Pros: Loved this hotel. Very comfortable and cutting edge.
Excellent 9.0
Pros: Electronic toilet
Cons: Breakfast options
Good 6.0
Pros: The size. The scale of it. I dont like huge hotels. And the valet parking staff were very welcoming and professional.
Cons: television reception was horrible. There was no information/instructions in the room. Hotel was noisy well into the night. Front desk in lobby had no cash so I had to go into the bar to get change in order to tip valet.
Good 7.0
Pros: Staff and cleanliness
Cons: Room given was outdoor access only... Not good. Felt like a motel.
Excellent 10.0
Pros: This privately owned hotel is a gem the restaurant  Hotel employee has the best service and food I have eaten in a while the owner runs all over the place making sur everything is top shelf. If your worried about Money then go to a 2 star hotel
Cons: Nothing
Excellent 10.0
Pros: Chic, hip and a great getaway location
Excellent 10.0
Pros: Service, cleanliness, very modern room with high tech features.
Cons: Spa does not have the accommodations for a couple massage room which was the main reason for the trip.
Excellent 10.0
Pros: The hotel service was.excellent! The breakfast was super and the.room was superb ! Will definitely visit again !!!
Cons: No!
Excellent 10.0
Pros: Businesslike, accommodating, polite, professional front desk staff
Excellent 10.0
Pros: 4 star at working mans rate, loved it . Ultra modern, beautiful bathroom and intelligent toilet, I gotta get me one of those. I see how the top tier live and like it. Many thanks
Cons: All goodj
Mediocre 3.0
Cons: My experience at the J House is what I would expect from a 3 star chain hotel. There is no attention to detail, and no attempt to make your stay more memorable. Save your money and stay at the Hyatt, at least they have a in indoor pool.
J House Greenwich - Greenwich
Rated no. 4
8.8
Excellent 8.8
Based on 279 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
6.3
Location
8.7
Overall
6.8
Overall 8.4 Excellent
Based on 351 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
6.3
Location
8.7
Overall
6.8
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.6
Cleanliness
8.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
9.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.4
Staff
8.7
Cleanliness
8.8
Comfort
8.3
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Facilities
2.0
Location
8.6
Overall
2.0
Cleanliness
8.7
Comfort
8.3
Location
8.5
Services
8.4
Staff
8.9

Excellent 8.0
Pros: I liked that everything was in one place such as the spa, restaurant and etc…
Cons: The store at the location always had a line
Excellent 9.0
Pros: Clean. Staff was super friendly and welcoming.
Cons: Our room looked at a rooftop where a wedding reception
Excellent 9.0
Pros: Hotel staff was friendly and attentive.
Cons: No
Excellent 10.0
Pros: It’s my second time staff it’s very attentive
Cons: All I ask it’s for more pillows. I have asthma and I can’t sleep with my head low
Excellent 10.0
Cons: NO
Excellent 8.0
Pros: Daily maid service
Cons: Getting charged for internet. When it says it¿s free.
Okay 5.0
Pros: Staff were all pleasant and helpful
Cons: The facility is in need up updating. My room has ceiling stains/water damage. Dirt blown from HVAC To ceiling . Furniture was beaten up and stained. Towels were threadbare. Elevator touch pads were smashed and unusable.
Excellent 10.0
Pros: Staff was amazing
Excellent 9.0
Pros: Chris Ruth’s steakhouse was down stairs with A great  bartenderr
Cons: The elevator button were broken a lot and couldn’t get the right floor to go on
Okay 4.8
Pros: The room was nice
Cons: They could have been more clear that the restaurants were closed as well as the pool. They where the reason I chose to stay there
Excellent 8.0
Pros: King sized room was very large.
Cons: Stains on carpet.
Excellent 9.0
Pros: Rooms have been updated very comfortable
Cons: Hotel is old and undergoing updating. They are making progress but outside looks dated.
Excellent 10.0
Pros: Staff was exceptional. Great pool in glass atrium - really nice...I wish I had brought my swim suit. Restaurant had delicious food and very nice staff. Nice happy hour
Cons: refrigerator in room was noisy -but I just unplugged it - I should have informed staff
Excellent 9.0
Pros: Location
Cons: No refrigerator no microwave
Excellent 10.0
Pros: Check in staff great
Cons: The heating of the room
Poor 1.0
Cons: there was a cockroach in the room
Okay 5.0
Pros: It was beautiful. Looks to be recently remodeled.
Cons: The beds are terribly uncomfortable. I was very disappointed.
Good 7.0
Pros: The staff is wonderful - they help you immediately with anything. The room is very comfortable and clean.
Cons: The spa was not hot - it was less warm than the pool. We come to this hotel also for this amenity and we were very, very disappointed. We never went in as a result.
Good 7.0
Pros: Good facilities
Cons: Unreasonable Internet acces policy and no respect for membership privilege.
Good 6.0
Pros: exterior and restaurant is good
Cons: bathroom was dirty and hotel was noisy
Mediocre 3.0
Pros: The appearance of the hotel, cleanliness, and amenities.
Cons: Very nice hotel, Very rude personnel. If you stay here do not ask for assistance or help, you will be disappointed with the responses.
Good 7.0
Pros: I loved that it was next door to ruth chris
Cons: I hate that my room door was knocked on 4x the last 2 days of my stay asking if I was checking out. The front desk doesn't communicate well with housekeeping
Okay 5.0
Cons: Nothing special about this hotel
Good 6.0
Pros: The room was spacious and clean. The hotel is also in a convenient location.
Cons: Our room had some problems upon arrival, including the light in the bathroom not working and the TV being pixilated or blacked out for more than half the channels. Breakfast was also nearly completely wiped out when I went down at 8:30am.
Mediocre 2.0
Cons: We were stuck in a room without any kind of view that smelled. We all got sick after staying in there and think there must've been mold issues.
Poor 1.0
Pros: Location
Cons: Staff uncooperative No room service, only food service... it was too much trouble for them to give me two cups of water with ice, they wanted me to buy bottled water which I found ridiculous considering I was spending over $50 on a food service order
Good 6.0
Pros: Location and availability
Cons: No
Poor 1.0
Pros: Right off saw mill parkway and I-87. Beautiful pool, resort like feel. Nice Restaurant. Quiet.
Cons: Bed bug found only bag the next morning!!! Smelled off-and now I know why. Stayed here for 2 nights but stayed on floor 0 the first night and no real issues, tho there was water on the floor in the bathroom, a hair on the tub and the carpet not clean.
Good 7.0
Pros: Pool hours on weekends are 9 to 9, which IMHO are too limited. Seems many folks take a room and then invite dozens of others to use the pool while the hotel does nothing to stop this.
Cons: Pool hours on weekends are 9 to 9, which IMHO are too limited. Seems many folks take a room and then invite dozens of others to use the pool while the hotel does nothing to stop this.
Good 7.0
Pros: Pool but there were only 7 lounge chairs for guests to put their stuff down
Cons: The AC did not work in our room
Okay 5.0
Pros: Nice amenities
Cons: Service very slow to respond. Battery died in door lock and took over ½ hour to get any help to replace it.
Good 7.0
Pros: Comfortable beds and good water pressure in shower. Indoor pool
Cons: Hotel is old property, upgrades been made but the age shows. Each floor is huge, with square design then each corner 2 more hallways exist, like a spider leg design 4 each floor. Each floor only had 1 ice machine & the machines on floor 1 & 2 didn't work
Poor 1.0
Pros: I booked and paid for four nights at Westchester Marriott. After travel delays I arrived at 3am and was told by overnight manager that my room had been sold and the hotel was booked up. How could this be, I asked, since I had already paid for the room?
Cons: See above. I was sent up the street to Courtyard and spent night there at the expense of the Westchester Marriott. Still, this never should have happened.
Good 6.0
Pros: The beds where comfortable, good water pressure and got water. Plenty of parking.
Cons: Not happy that we had chipping ceiling paint over the bed. Don't be fooled when your told you have a room with a view of the pool. It was noisy, could bot open the windows for fresh light because of pool was right there, and random people walked up to the glass sliding doors to sit in chairs directly in form of our room.
Good 6.0
Pros: Nice rooms, although a little on the small side. Great location while visiting Tarrytown, Sleepy Hollow, Elmsford, etc. Cooper Mill restaurant is comfortable with good food and provides the room service. Did not make use of the spa, but it looked nice. Excellent service at the front desk. Very accommodating of any request.
Cons: Evenings when there are company parties and weddings in the ballroom, parking can be a problem. The ballroom can handle very large groups. There is plenty of parking available but it can be a long hike to carry your luggage. We experienced this twice during our four night stay. Coffee service in the lobby is Wednesday, Saturday and Sunday only, and then coffee is not served until well after 7:00 am. Do not plan on coffee service from the lobby.
Excellent 8.6
Pros: Not so many people there and it is very quiet place to relax and peace. so we came at the right time!;)
Cons: One mattresses is very soft and floppy which makes my back hurt. Plse check the matrress... Also needs a bigger table instead of square table so can put some food on instead on the dresser...
Westchester Marriott - Tarrytown
Rated no. 5
8.4
Excellent 8.4
Based on 351 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
7.3
Location
9.1
Overall
6.8
Overall 8.5 Excellent
Based on 233 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
7.3
Location
9.1
Overall
6.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
8.8
Comfort
8.8
Location
9.1
Services
8.7
Staff
8.9
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.7
Comfort
8.5
Location
8.8
Overall
2.0
Services
8.4
Cleanliness
9.0
Comfort
9.0
Location
9.6
Services
8.3
Staff
9.2
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.2
Staff
9.2

Excellent 10.0
Pros: The room was beautiful, clean and spotless. We had a pull out couch so sheets, blanket, and pillow probably should have been in the room. It wasn¿t a huge deal as room service brought it right up. We would stay here again.
Cons: I don¿t agree with having to pay for parking. Not sure if this fee is from the hotel or city mandated.
Okay 5.0
Pros: room was large and bed was comfortable
Cons: property is a bit run down. and a lot of little details missed. no soap in the bathroom, no soap in kitchen sink. card to exit the parking structure would not work, had to call each time to exit. price quite high for level of the hotel.
Excellent 8.0
Pros: Breakfast was good. And very convenient. Location is fantastic!
Cons: Parking is very tight, need more room. Fixtures in bathroom at sink need updating, hard to to keep it where you want it.
Excellent 8.0
Pros: Very pleased with breakfast options served in a clean area with precautions in place to keep guest safe. I chose Marriott Residence primarily for location with easy access to Metro North and walking distance to downtown White Plains. My room was clean and spacious but lacked a few things such as hand soap in bathroom and coffee. I know that Housekeeping is limited at this time but these minor details are important to most guests. I look forward to returning to White Plains and would stay at the Marriott on future visits.
Cons: See above re; few housekeeping details.
Mediocre 2.0
Pros: It’s location and size of facilities
Cons: The rooms were a bit unclean and there were a family of nats in the bedroom , living room and bathroom and it was uncomfortable as there were so many of them flying in our faces, ears, noses etc and it was very unpleasant and a miserable experience for my business partner and I. There were no other rooms available for us to be moved to because how booked up the hotel was. So we had to endure these conditions for the duration of our stay despite our numerous complaints to the front desk associate
Mediocre 2.0
Room beat up paint chipped mismatched furniture odd odor things broken zero care in the world to nice atmosphere looked untouched since 1970
Excellent 10.0
Thank you for your kind service.
Excellent 10.0
Pros: It is like an apartment.. an at home like quality..
Excellent 10.0
Pros: very clean hotel...
Cons: all was ok
Mediocre 3.0
Pros: Location by train l, breakfast included and very large room.
Cons: Door keys didn't work, bathrooms on lobby out of order, parking is extra fee, place is dated in need of some renovation.
Excellent 10.0
Pros: Very spacious in living and bedroom and breakfast was excellent! Staff very friendly and accommodating
Cons: The bathroom had little space for toiletries.
Okay 4.0
Pros: Location
Cons: Air conditioning didn’t work. They switched our rooms and the new room had TVs and phones which did not work. Would not stay there again. Not a typical Marriott level of quality.
Good 7.0
Pros: Front desk staff were congenial, helpful and hospitable.
Cons: Even after reporting it to the front desk, the faucet continued to leak and the light fixture in the bedroom continued to sputter and blink. I don't know if the engineer with not capable or they chose to wait until we moved out of the room to repair.
Excellent 8.0
Pros: It was very roomy and well equipped. The breakfast was pretty good too
Cons: There weren't many bathroom supplies, and the foldout bes was really hard.
Excellent 9.0
Pros: The friendliness of the front desk staff
Good 7.0
Pros: The suite was spacious , clean, and quiet. The breakfast was expansive.
Cons: Although familiar with White Plains, this hotel is hidden away. Being unable to regulate the temperature without calling maintenance was inconvenient.i did not like walking to the hotel from the garage in the dark.
Excellent 10.0
Pros: First of all the amount of space we had was amazing, the view was spectacular and the location so close to the Metro was very convenient for a quick trip to the 911 Memorial.The Japanese restaurant inside had excellent food an affordable prices for lunch.
Excellent 10.0
Pros: I've stayed in a lot of Residence Inns during the past 30 years of business and leisure travel and this one was a great pleasurable stay. It started with check-in when Midinah at the desk greeted with such cheerfulness that I thought it was 9:30 AM instead of 9:30 PM. After a tough day of travel, it was nice to get a warm welcome after walking into the lobby. And it was as if she was expecting me when I walked in through the entrance. I was amazed that she could tell that I was going to be a new guest, since I didn't bring any luggage with me during check in. The Health Club was impeccably clean and spacious, which is appreciated. In most other chains, an exercise room is just a closet with with a mirror and some free weights. I like that there is room to move around and to be out other guests' way. Having the five exercise machines was a great sign to guests that this Residence Inn takes the guests need to exercise seriously. The breakfast buffet was well managed and well stocked with cooked staples like eggs, fried pepper and onions and canadian bacon. The adjoining restaurant, Aberdeen, was a hidden gem. It's a Chinese restaurant that serves dim sum all day long. On Yelp.com someone said "I've always heard that if you see Asians eat at an Asian restaurant that the place has got to be good". And it was true when I ate there.
Cons: The parking is $10 per night and it is a tight squeeze to get around the garage and to park.
Residence Inn by Marriott White Plains Westchester County - White Plains
Rated no. 6
8.5
Excellent 8.5
Based on 233 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.1
Location
8.5
Overall
9.5
Overall 8.4 Excellent
Based on 1,039 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.1
Location
8.5
Overall
9.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
8.4
Services
8.5
Staff
8.6
Cleanliness
9.5
Comfort
8.0
Facilities
7.5
Location
8.0
Overall
8.5
Cleanliness
9.3
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.9
Cleanliness
8.4
Comfort
8.6
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.1
Services
8.4
Staff
8.5

Excellent 10.0
Pros: very clean, nice staff
Cons: no coffee in the morning when I went down to the lobby around 10:00
Good 7.0
Pros: Location was perfect.
Cons: When we entered our rooms, they were not well-cleaned. There was trash left from the previous occupant. In addition, I was in a Zoom meeting the night of November 17th and the wifi suddenly dropped. I was disconnected from the call. It was very hard to get through to the front desk to complain. In the end I had to use a personal hotspot to complete my meeting.
Okay 5.0
Pros: The location and the bed was very comfortable.
Cons: the hall and elevator were dirty and grubby. the carpeting was stained and had bits of filth that were there for the entire two day stay. Makes you wonder about Covid hygiene. The breakfast grab and go was utterly disgusting.
Excellent 8.0
Cons: We got back to our room at 11pm Saturday night and our heat was not working. The front desk offered a room move. We didn¿t take it because it was late and we had to leave in the morning. It would be better to have someone there to fix it.
Excellent 9.0
Pros: Hotel /room clean.
Cons: Had called ahead to hotel local number but was transferred to corporate. Specifically asked about hot breakfast and was assured that there was a full hot breakfast and proceeded to book. Upon arrival asked again to be told there was not full hot breakfast but rather a to go bag with Jimmy Dean egg sandwich that I could microwave in my room along with apple orange juice and prepackaged muffin. The sandwich was terrible and we ended up going out for breakfast each day. While this is a nice hotel, for over $200/ night inc tax I would have looked elsewhere. This is a nice hotel however. No compensation was offered.
Good 7.0
Pros: Location was great. Right outside of White Plains without all the noise. Staff was very friendly and inviting.
Cons: They were having a problem with the breaker in our room that connects to our bathroom. Had to keep flipping the breaker a few times during our stay which was a little annoying but not the worst that could happen. Maintenance guy was nice.
Excellent 8.0
Pros: The suites are very comfortable. You have all that you would need including a full kitchen and separate bedroom and living room. The location of the was perfect for me, as it was close enough to all the different places I wanted to visit.
Cons: The cleanliness wasn’t up to par. Also, the televisions aren’t smart Tvs. We couldn’t connect our Apple TV or chromecast to the hotel WiFi, so we were stuck with boring cable channels. Also, the lighting in the suites are strange and some one light switch didn’t work at all. Also the lock on the main door was looser than I felt comfortable with.
Good 6.0
Pros: Ok
Cons: The front desk manager that we checked in was not friendly, air conditioning in room 319 did not work. Property did not clean properly
Excellent 10.0
Pros: There was a significant rust spot that looked quite horrifying at first glance in our shower..
Cons: Great location, clean, spacious and comfy room, modern bar and workout room
Excellent 9.0
Pros: We had a suite and it was very roomy and clean. Some of the guest were a little scary but not surprising considering the area.
Cons: The carpet in the lobby, halls and elevator were very stained and nasty.
Excellent 9.0
Pros: Location
Cons: Services limited, supposedly due to virus. But no ice in the whole hotel? I mean, come on! That was disappointing.
Excellent 10.0
Pros: Great rooms, friendly staff.
Cons: No.
Excellent 8.0
Pros: Cleanliness and location
Cons: Just wish the restaurant was open for breakfast...
Excellent 9.0
Pros: Exc staff... clean ... Good decor...mostly quiet.
Cons: Location
Excellent 10.0
Pros: Very clean. Helpful staff.
Cons: No
Excellent 10.0
Pros: The room was like a cute little apartment and I loved the space we had!
Cons: I wish while we there, they had cleaning staff but due to COVID, it was totally understandable. The front desk staff was great with suppling us with toiletries!
Excellent 9.6
We had a nice one bedroom with a kitchen and sitting area. The bathroom was huge too. Overall a great room for the value! Definitely plan on staying here again.
Okay 5.0
Pros: The location was good.
Cons: Staff rarely visible. (A burglar would have had a field day) Garbage in hallways. 6 am coffee promised never there at 6 am. Hotel needs some repairs and painting.
Good 6.0
Pros: The hotel was clean. The minimal staff was very nice.
Cons: It is a difficult time during COVID. What really upset me was the really poor breakfast offerings. Mostly-he coffee. It is nothing but colored water. At bare minimum they could spring for Folgers. The rest was garbage and warm. warm yogurt?
Excellent 8.0
Cons: No coffee before 6:30 AM; morning desk clerk had bad attitude; room shade broken
Excellent 10.0
Pros: From the friendly front staff lady to the comfort of my room to the gentleman at checkout’
Cons: Not one thing!
Good 7.0
Pros: The amenities provided by the hotel was better than expected.
Cons: The acoustic separation between rooms could have been better. Could hear the small children and their parents in the room next to me.
Excellent 9.7
Cons: More vegan options for breakfast
Okay 5.0
Pros: Bartender was courteous, nice television, ok breakfast.
Cons: Lady at the Front desk was very amateurish, not the typical hotel customer service you would expect. very curt in her responses, during checkin and after when asked directions. Gloomy hallway and bad layout. Elevator far from check in, I got lost.
Okay 4.0
Pros: This is a very bad location. There is only a shuttle to white plains a few times a day & you have to call to schedule a ride back. They don't run on a regular basis & you can't walk to anything outside the hotel!
Cons: Location Location Location is Bad Bad Bad!!!!
Okay 5.0
Pros: The rooms
Cons: No room service it was pricey but I had to walk down stairs to get towels they couldn’t deliver them.
Excellent 10.0
Pros: very comfortable room, clean, well-appointed, excellent wi-fi
Okay 5.0
Pros: Cocktail hour
Cons: Was provided the wrong email address to send my credit card to for incidentals!!!!😡😡😡😡
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 10.0
Pros: Our room was spacious and very clean, hotel staff was friendly and helpful, bed and pillows were comfortable. Coffee was good, I usually dislike hotel coffee but Hyatt had some good coffee.
Cons: Breakfast buffet could have been a little more exciting. Limited choices and pretty bland.
Okay 4.0
Pros: Nothing
Cons: Cumout leaked from midnight , never had this kind issue in any other place
Excellent 10.0
Pros: The kitchen is nearly fully stocked
Cons: This was the best stay I've ever had with my dogs.
Excellent 10.0
Pros: Great staff very polite , helpful and friendly
Cons: Bathroom had no pressure
Hyatt House White Plains - White Plains
Rated no. 7
8.4
Excellent 8.4
Based on 1,039 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.2
Facilities
9.3
Location
9.0
Overall
9.6
Overall 8.6 Excellent
Based on 40 reviews
Cleanliness
8.9
Comfort
9.2
Facilities
9.3
Location
9.0
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.2
Location
8.9
Services
8.3
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.9
Location
8.9
Services
9.1
Staff
9.1
Cleanliness
8.6
Comfort
9.0
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
9.4
Overall
10.0
Cleanliness
9.4
Comfort
10.0
Location
8.8
Services
8.1
Staff
9.4

Good 6.0
Cons: The refrigerator had old leftover food from a previous guest left inside so when opened let out a foul smell and we were therefore unable to use the refrigerator
Excellent 10.0
Pros: Staff was excellent, professional, kind and warm Room was great nicely, renovated
Mediocre 2.0
Pros: It was a rip off. I expected it to be included. Mu guest was misled by someone on the phone and breakfast was $200
Cons: Accessability.
Excellent 10.0
Pros: The staff that cared for us and extended our stay when one person had a heart problem and was admitted to the hospital
Cons: None
Good 7.7
Pros: Nice rooms and bathroom. Spacious. Quiet. Excellent help from bellman. Arranged limo from JFK to hotel and to Manhattan
Cons: Checkin wait for over an hour after 4 pm.
The Opus Westchester, Autograph Collection - White Plains
Rated no. 8
8.6
Excellent 8.6
Based on 40 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Food
8.5
Location
8.2
Overall 8.1 Excellent
Based on 1,198 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Food
8.5
Location
8.2
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
7.0
Overall
6.0
Cleanliness
8.4
Comfort
8.5
Location
8.2
Services
8.2
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
9.0
Facilities
10.0
Location
7.3
Overall
6.0
Cleanliness
8.7
Comfort
8.6
Location
8.4
Overall
8.0
Services
8.4
Cleanliness
8.7
Comfort
8.6
Location
8.3
Services
8.2
Staff
8.0
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Food
8.5
Location
8.1
Cleanliness
8.5
Comfort
8.4
Location
8.2
Services
8.3
Staff
8.0

Okay 5.0
Pros: Breakfast was basic, cereal, hard boiled eggs, waffles, bagels, bread, toast, coffee tea. Not the breakfast of Champions but 'OK'. The staff here works really hard to keep this place clean and it shows. I'd say it's better than passable, hovering between 70-75%. The room was big enough with 2 queen beds, simply appointed, and the lighting was good with electric sockets close to the bed and the desk area. Bathroom was small, and for one person at a time. Not a lot of room to maneuver but the mirror was big, well lit, and enough room to put your toiletries. Tube was fairly big. I thought the bathroom was fine but could have been bigger.
Cons: I had to change rooms 2x. The first change was due to the room smelling like dirty socks. Interestingly, the front desk person made a comment that one of his co-workers said the same thing about that room. My immediate thought was why did you give it to me? The heater in the second room didn't work. The third room was better although the heater was an issue but workable.
Excellent 10.0
Pros: Facility is very clean thank you all the employees for their hard work
Cons: For the price everything good but you can make little more better service for breakfast but I have no complaint
Excellent 8.0
Pros: Clean rooms, staff
Cons: Mattress needed to be flipped, felt like I was sleeping in a rut. Pillows, only two and were rock hard.
Excellent 9.0
Pros: Not enough so need nice buffet almost like Golden Corral restaurant that be nice on weekend only
Cons: Construction area awful and direction on sign tell me where 287 East or west so your area really confused oh boy need improved better
Excellent 9.0
Pros: accommodating staff/ great location to highways
Excellent 9.0
Pros: everything was on point with this hotel.
Cons: hotel rooms and lobby are separate buildings
Poor 1.0
Pros: Location
Cons: Rooms were dirty. Carpet was dirty I will never stay there again Breakfast was bad. Etc¿. I wish I could get a refund!
Good 6.0
Pros: The location and the price. Hotel is generally clean and staff were pleasant. Nothing fancy but acceptable.
Cons: Hotel needs some updating. Cracks in bathroom doors and fans in the bathroom would be improvements. No one came to make up the room until after 3:30 even though we were out all day.
Good 6.0
Pros: The room was good
Cons: Set up was strange - lobby was old and dirty
Okay 4.0
Pros: The cleanliness was good.
Cons: Front counter staff need more training with regards to customer service. The clerk that checked us in was rude and it appeared as though we were an interruption in her day. Lots of noise in the halls with children running in and out of their room.
Okay 5.0
Cons: yes they charged at 50.00 deposit in case the room was damaged. never had this before and I have stayed at many Laquinta hotels. Also the breakfast bar was never stocked properly. Always something was missing and seemed to be short handed on the staff.
Excellent 8.0
Pros: Rooms were clean and bed was comfortable.
Cons: Some guests were a little noisy late at night when trying to sleep.
Excellent 8.4
My husband and I just live the rooms here
Mediocre 3.0
Pros: Towels
Cons: People on front desk were rude.
Mediocre 2.0
I asked for king bed, i got two separate beds. Water wasn't running, no hot water. My stay there wasn't worth my money. Very disappointed. The receptionist after three hours changed my room but still the hot water wasn't running. We had to go to bed without showering. The same this morning too, at a point, the hot wasn't running.
Poor 1.0
Pros: The only appealing thing about this hotel was its close proximity to White Plains and cheap price. In the end I should have paid more money and stayed someplace else. Front desk staff very rude and don't care about anything.
Cons: Had to relocate room to end of hall; to noisy near elevator. Hotel smells like pot. One night was a Pot party in Room 119 with visitors shuffling in and out of entry door to get high. Screaming kids all over. My room wasn't cleaned in five days.
Good 7.0
Pros: Breakfast was good - real bagels, and some options beyond the grad-and-go. Room was clean and spacious.
Cons: Staff not warm but at least business-like. But it lost a couple point because the walls are thin. We got unlucky to be next to a couple going through the break-up of the century - all night! It was unpleasant - we did eventually find a noise-maker app.
Excellent 10.0
Pros: Great sense of welcome from the staff & their friendliness.
Cons: No
Mediocre 3.0
Pros: The set up of the room and the cleanliness.
Cons: There were mosquitos in my room. The door knob of the bathroom was broken—almost falling out. And lastly, the heater was set to the maximum degree and the room was not sufficiently warm. It was a cold night. I would not stay here again.
Excellent 10.0
Pros: Fitness center
Cons: Nothing
Excellent 9.0
Pros: Everything!!
Cons: No
Excellent 9.0
Pros: The new renovations
Cons: The pool wasn’t open, pillows not really fluffy.
Okay 5.0
Pros: the night desk clerk, and the cleaning women were absolute angels!
Cons: warm orange juice at sparse continental breakfast, our hallway absolutely REEKED of marijuana every night, we went outside to smoke a (tobacco) cigarette and were met with nightly alcohol- and marijuana- fueled parties in parking lot. NOT WORTH ANY PRICE!
Poor 1.0
Pros: Horrible
Cons: UnProfessional
Good 7.0
Pros: Nice clean room and better than average breakfast. Friendly staff and surprisingly nice lobby. Overall very pleased.
Cons: The room was next to an exit, so it was noisier than I would have liked.
Okay 4.0
Pros: The bedrooms need drawers or shelves to put things on the room was clean as was the bathroom. Both were newly and simply renovated. The staff that greeted us were helpful the exit staff were disorganized and not helpful. The food was plentiful but thowde
Cons: I would the quality of the food improved. I would like drawer space I would like the pool open earlier
Okay 5.0
Pros: Room included all the necessary amenities, hotel was clean.
Cons: it was difficult to find someone at the front desk. They were always behind closed door, no customers in the lobby, took them a while to come out and greet. Was not a warm welcome.
Excellent 10.0
Pros: The rooms were clean and crisp-I would think recently renovated.Good breakfast. Convenient to NY Medical School.
Cons: Not really.
Excellent 10.0
Cons: No
Okay 5.0
Pros: Decor Breakfast
Cons: Location
Excellent 8.0
Pros: Conveniently located comfortable rooms good breakfast
Cons: Bathroom could use updating peeling ceiling
Excellent 10.0
Cons: A/C blows directly on the bed. It should have a shield to push up air.
Okay 4.0
Pros: OK price for the area - not a fantastic bargain.
Cons: The place is OLD and shows it. The room is in dire need of a deep refresh. And, oddly, the curved shower curtain rod was mounted in such a way that it drooped in the middle, causing the shower curtain to slide to the middle and would not stay closed at the ends.
Excellent 9.2
no restaurants close by, when you don't have your own transportation. overall experience was great
Excellent 8.0
Pros: Room was awesome facilities were good
Cons: Guy at the pool was creepy and muttered remarks under his breath about us.
Good 7.7
Pros: I like to visit NYC every once in an while but don't like to cost of hotels in the city, not to mention the trouble with parking my vehicle. I find this hotel reasonably close to the city for a reasonable cost and with plenty of parking space. The facility was clean and the staff was ok.
Cons: I felt a little aggravated that at breakfast, the regular coffee machine was broken and there was no regular coffee at all, only decaf. When I inquired about it, the personnel attitude was like "there's no regular coffee, deal with it." I feel that coffee is a fundamental part of the american breakfast and the management could have make alternative provisions to have regular coffee available. Now, to be fair, I was not completely coffee-less. There was regular coffee with a coffee maker at the room, but them the second day of my stay they did not supply with a disposable plastic component need to brew the coffee and I had to walk to the front desk to get it.
Excellent 9.7
Pros: Nice, clean, quiet rooms. The beds were very very comfortable. Very nice breakfast including eggs and sausage. Enjoyed the pool and workout area. Close to all the Palmyra LDS Historic sites and the Hill Camorah Pageant.
Okay 5.0
Pros: It's located conveniently
Cons: Terrible service, terrible breakfast, expensive for what you get and elevator didn't work.
La Quinta Inn & Suites by Wyndham White Plains - Elmsford - Elmsford
Rated no. 9
8.1
Excellent 8.1
Based on 1,198 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
7.5
Location
8.6
Overall
7.6
Overall 7.8 Good
Based on 490 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
7.5
Location
8.6
Overall
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.4
Comfort
8.5
Location
8.8
Services
8.1
Staff
8.5
Cleanliness
6.0
Comfort
7.3
Facilities
6.0
Location
6.6
Overall
6.6
Cleanliness
8.3
Comfort
8.3
Location
8.6
Overall
8.0
Services
7.8
Cleanliness
8.0
Comfort
8.1
Location
8.4
Services
7.9
Staff
8.3
Cleanliness
8.2
Comfort
8.3
Facilities
8.0
Location
8.6
Overall
7.6
Cleanliness
8.2
Comfort
8.2
Location
8.8
Services
8.1
Staff
8.6

Excellent 10.0
Pros: The location was very convenient to my son’s home on McKeel. The staff, most especially Ashley from Reception, was beyond reproach!
Cons: The room I was in, although very clean and well appointed, was still very old. There was no closet, only an armoire. The hanging space was so short that I had to fold the bottom of my coat in order to hang it there (no other options). The small mirror attached to the wall in the bathroom was mounted so high that I couldn’t use it. Generally, it seemed that the room was appointed for male (not female) occupancy.
Excellent 10.0
Pros: your staff members at check-in were so nice. The exact opposite was true of a young lady behind the counter in the restaurant area.
Okay 5.0
Pros: nice size room
Cons: bed was hard. bar/restaurants wasnt open past 10 on a weekend (friday)
Excellent 10.0
Pros: location was great, friendly staff
Cons: the restaurant on property
Excellent 10.0
Pros: Location was perfect. Staff was friendly
Good 7.6
The hotel is ok, it could use a little update. The lobby was not inviting as the pictures in the website but the rooms were big and confortable. The staff is very courteous.
Excellent 10.0
Cons: Room service skipped our room we had to call for clean towels
Good 7.0
Pros: I liked the French doors in the bathroom
Cons: I did not like that the sink and tub wasn¿t cleaned good.
Excellent 10.0
Pros: Good to go! All of it .
Cons: No .
Excellent 9.0
Pros: Very comforting, but staff gets delayed information on check out . But , the hotel is great , some staff members need a bit more sophistication on directing themselves to guests . But , mostly all were great.
Cons:  
Excellent 9.6
Clean friendly good location
Poor 1.0
Pros: Location
Cons: This hotel was horrible. The room was not clean the carpet had stained in room and in hallway. The furniture is outdated and the chair had spots on it. I was move to a different room and the bed on the right side was broke. The food was nasty period
Poor 1.0
Cons: I had to look for my own towels
Good 7.0
Pros: The staff were great. Checking in was very easy. Plenty of parking.
Cons: The room was very dated with heavy dark furniture taking up most of the space. The bathroom had double swing doors that looked like they were from the 1920's. Also, I had a late checkout but housekeeping kept knocking on my door.
Okay 4.0
Pros: Location and usually a good experience
Cons: Room 314 looks to be a damaged room as the door doesn't close and you have to pull it you can tell that it's been busted in before by looking at the lock of the door. They made the bed with all flat sheets , about 5 of them but no comforter . Cold room
Mediocre 3.0
Pros: Clean
Cons: Room very small, below expectations for star level
Excellent 10.0
Pros: Super Clean rooms, excellent reception staff.
Cons: Not a very good location the restaurant was closed and the pool is rather small.
Excellent 10.0
Pros: Beds are so comfortable
Cons: Everything was satisfactoty
Excellent 8.0
Pros: The staff was great and cleanliness was top priority.
Mediocre 2.0
Pros: nothing
Cons: Pool unavailable my entire stay; hot tub was non-functional, yet advertised. Restaurant closed. Rugs in my room stained, air conditioning filter filthy, AND my toilet plumbing failed at 6am + microwave covered in food stains & splashes, vomit-worthy!
Poor 1.0
Pros: NOT LIKE-The hotel left used coffee cups on the coffee maker. Probably from the last guest. I almost used it. Its extremely dangerous especially in this time of Pandemic. I did complain this to the front desk.
Cons: The coffee station was not attended to by the staff after last guest. the cups were used and only leftover coffee.Also they probably gave everyone rooms right next to each other instead of spacing out. I had rooms opening and closing all night.very noisy
Excellent 10.0
Pros: Professional and courteous staff, great Titanium Elite room upgrade to a suite!
Cons: Alternatives to closed lounge for Titanium Elite loyalty members (e.g. staff brings complimentary beverages and food or hotel convenience store credit on top of bonus points.)
Poor 1.0
Pros: Very disappointed! Hotel is run down ! You can smell marijuana in the hallways ! Fire alarm went off 430am w no direction from Hotel staff ! People were falling while exiting the stairwells ! Absolutely terrible ! Want a refund !
Cons: Terrible hotel !
Excellent 10.0
Pros: Clean hotel situated in the woods with rocks in the background. I left my iPad and the staff made a list and found claim. I am very happy with this honesty. Will book again.
Okay 4.0
Pros: Staff was professional and friendly.
Cons: The hotel is really old, and too old fashion. The hallway's carpeting was filthy. There was only a stand-up shower. The TV remote was never sanitized, nor was the shared microwave ever cleaned. Also, you can't even crack a window for fresh air.
Good 6.0
Pros: Friendly staff, location of room, size of room, and next to a supermarket.
Cons: Hotel felt slightly rundown and bathtub in particular was in rough shape.
Excellent 9.0
Pros: Location excellent staff need improvements
Cons: Yes I am used to having continental breakfast when I visit spring in Fort Lauderdale and Sterlling Road I was surprised that they didn’t have continental breakfast at this one
Okay 4.0
Cons: The carpet was stained. Surprised they didn't have those laminate wood floors like Marriot and others which is much cleaner. The bathroom tiles had mold. The furniture was scratched. The remote control didn't work well. Just overall, the room was dingy.
Excellent 10.0
Cons: The ac didn’t work And the bed was garbage
Good 7.0
Pros: The precautions they are taking for our safety during this stressful time
Cons: No
Good 6.0
Pros: Location
Excellent 10.0
Pros: The room was beautiful and the staff was accommodating and pleasant.
Excellent 10.0
Pros: The location was great the staff did a excellent job and I felt safe
Cons: No
Mediocre 3.0
Pros: Beds, what Sheraton is known for
Cons: Ants, pest issue with the room, no working phone, hallway smelled like pot, fire alarm system malfunctioning, sloppy work in plumbing/bathroom.
Good 7.0
Pros: Overall good place to stay.
Cons: You can tell some staff doest want to work or clean rooms.
Okay 5.0
Pros: Staff was very pleasant
Cons: The hotel was just OK; I expected more from a Sheraton. While the website did inform that the gym would be closed due to Covid 19, it did not indicate that the pool was closed as well.
Poor 1.0
Pros: N/A
Cons: Very rude workers
Okay 4.0
Pros: The staff was the only reasons why I enjoyed the stay.
Cons: I found a pretzel near my bed which begs the question...how clean? Secondly, the light around the mirror wasn’t working so showering in a dim light was interesting.
Mediocre 2.0
Cons: There was a power outage causing my experience, and time there to be hot, unenjoyable, and overall negative. This experience lasted hours, until the next day.The process of trying to be accommodated for this huge inconvenience was troubling. very upsettin
Mediocre 3.0
Cons: I booked a room with a king. When I got to the hotel they said they didn’t have any left. The front desk lady was rude as hell.
Excellent 9.7
Pros: Quiet! Starbucks. Room service. Small bar and restaurant onsite.
Cons: Fan in the bathroom.
Mediocre 3.7
Pros: Close proximity to where I needed to be
Cons: Front desk staff was mostly unfriendly. Shower water/temp control handle kept coming off while showering. Asked to have it fixed; told it was taken care of; STILL BROKEN. Entire hotel out of fresh towels??? No apology. No explanation. No attempt to restock fresh towels unless specifically requested!
Good 6.5
Cons: If you're a woman, you know that sometimes that time of the month can come early unexpectedly. It was after midnight, and the store was closed. The hotel's market shop was out. The guy at the front desk checked, and said they didn't have anything. The next morning, I talked to one of the other staff, and she said that they did have them after all. Anyways, it was an uncomfortable situation to say the least. I think the least they could have done was to give me like a discount code for my next stay. Nothing. Oh, and you need to pay for the wifi. Not impressed.
Sheraton Tarrytown Hotel - Tarrytown
Rated no. 10
7.8
Good 7.8
Based on 490 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
6.5
Food
8.5
Location
8.3
Overall 7.8 Good
Based on 475 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
6.5
Food
8.5
Location
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
8.0
Staff
8.5
Cleanliness
5.3
Comfort
4.6
Facilities
3.3
Location
4.6
Overall
4.0
Cleanliness
8.5
Comfort
7.6
Facilities
6.2
Food
8.5
Location
8.2
Cleanliness
8.1
Comfort
8.2
Location
8.2
Overall
10.0
Services
7.5
Cleanliness
8.2
Comfort
8.3
Location
8.4
Services
7.7
Staff
8.6
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.6
Overall
9.0
Cleanliness
7.9
Comfort
7.9
Location
8.1
Services
7.4
Staff
8.4

Excellent 8.0
Pros: The bed was very comfortable. The room was clean.
Cons: The toilet kept running. The chain inside the latch was off the chain in the tank but I fixed it myself. Could've been more wash clothes. The downstairs staff didn't seem to eager to help with anything but to check you in. Except the next day when I checked out the woman was helpful n asked how was my stay. And she called me a cab.
Okay 4.0
Pros: Location
Cons: The rooms were not very clean. Not everyone wore masks inside
Excellent 8.0
Pros: Good breakfast. Was disappointed at guest who were checking out early, slamming doors loud conversations in hallway.
Excellent 10.0
Pros: My biggest concern was cleanliness and I was not disappointed. We booked multiple rooms and they were all very clean. So we booked again when we went back a couple days later.
Cons: The breakfast selection was not that great but we managed with it.
Excellent 10.0
Pros: Rooms were very clean.
Cons: Breakfast options were not that great but manageable. Coffee was great though
Mediocre 3.0
Pros: Location was adequate for our needs
Cons: The room was not clean. There was a dirty wash cloth and a dirty cup in the bathroom. there was no ice container. there was no remote control. We had to ask for both. The staff at the desk was rude and did not follow up with getting any discounts .
Excellent 9.0
Pros: Friendly staff, overall cleanliness and good location.
Excellent 8.0
Pros: Reasonable price. Friendly staff
Cons: Rust in bath tub.
Excellent 10.0
Every time we come to the city we stay in this hotel it is very comfortable by all means
Excellent 10.0
Pros: The level of customer service was outstanding. I really enjoyed my stay
Cons: A few guests whom were smoking marijuana outside in the steps near the pool area.
Excellent 8.0
Pros: It¿s was an overall pleasurable experience.
Cons: The ice machines where out of service.
Good 6.0
Pros: It’s quiet.
Cons: The tub water was brown, the tub was stomped up. My bathroom had hair including the sheets I was sleeping on. The heater wasn’t really working. I was just so upset.
Excellent 10.0
Pros: The staff was professional and friendly.No
Cons: No.
Excellent 8.0
Pros: Staffing was great, they really take care of there guess
Excellent 8.0
Pros: Room was very clean, and location is beautiful.
Cons: The King room i selected was not available. My hubby and i had to sleep in two separate beds.
Okay 5.0
Cons: Swimming pool half filled with stagnant, green algae filled water full of mosquitoes. A death trap for kids.
Poor 1.0
Cons: The hotel was out of queen size we paid for & instead gave us twin beds. No breakfast. In the morning while brushing our teeth my boyfriend (6’3) saw a spoon and what looked like a baggie of drugs on top of the light fixtures. We ran out of
Excellent 10.0
Pros: Everything
Cons: nothing
Okay 5.0
Pros: Location.
Cons: Bathroom smelled very urine soaked, they need to start cleaning with chlorine.
Good 6.0
Cons: Not as clean as most Hampton Inns.
Mediocre 3.0
Pros: Staff was friendly and nice.
Cons: While booking my stay the advertised booking did not mention a closed pool. The pictures even show a full pool which is why one of the reasons for booking this hotel. Not as advertised
Poor 1.0
Pros: They put no effort into cleaning to make sure that people had something to eat the next day breakfast is included. They don’t even have a microwave in the rooms I stood there for two nights two mornings no access to a poolThey should giving
Cons: Everything not the cleaners no breakfast not even individually wrapped fruit nothing no pool is is if there’s a virus going around so they didn’t have to do much because they didn’t want to do much they couldÃ
Good 6.0
Cons: I left my cologne in the room and call once I realized. I spoke with a staff representative at the front desk who stated she would check. I called back after not receiving a call within 24 hours and the general manager was extremely rude.
Poor 1.0
Pros: The hotel room was filthy. Total waste of money for the room. Never coming here again
Good 7.0
Pros: Location and free excellent breakfast.
Cons: Parking is difficult for one with mobility issues. And limited handicap spots. Bathroom needs updated...tub and shower surround are dingy.
Okay 5.0
Pros: Cost and closeness to my ultimate destination (Bronx)
Cons: Initial staff member was quite rude and unhelpful. Insisted on charging for parking ($5/nite) and was afraid to go to manager, who wasn't on duty during our time there. Also made snyde comments (it's not like it's a million dollars). Not charged in end
Excellent 9.7
friendly staff. quiet. good breakfast. warm cookies and coffee at front desk. very pleasant stay.
Okay 5.7
Pros: Staff at desk.
Cons: Elevator: only one working, apparently in a maintenance cycle. Why not warn customers before they book Water main break and subsequent inability to get water heaters re-started meant almost 24 hours of no water, we were comp’ed but this was very inconvenient Located near very busy interstate intersection, much road noise.
Good 7.0
Pros: Location!
Cons: Parking! Accessibility. It did not say it was on a very steep grill. Witho not enough handicap parking spots and definitely not very accessible to get into the hotel. Also the breakfast layout was horrible for a busy day and not very good.
Excellent 8.0
Pros: Loved the feather pillows. Room was clean and comfortable. We visit friends in the area a couple times a year and have stayed in several other hotels in the same area on route 119 Tarrytown. This is just as good and less expensive than the others.
Cons: The parking lot on the hill is a little tight.
Okay 4.0
Pros: Location
Cons: 227 is a sad, little room. A queen room at the Hampton Inn. It is unloved and uncared for. If the room were located in Paris, France or a berth on a cruise ship it could be considered spacious but by typical standards it can only be described as tiny. There is no chest of drawers. Guests must leave their clothes in their suit cases or stuff the two night stand drawers. The bath room contains the typical notice indicating that for ecological conservation linens left on the towel racks will not be laundered. Sadly, the bathroom is so cramped there is no room for a towel rack. Clean linens are stacked from counter to the ceiling on shelves. Used linens can only land on the floor. There is abundance in other areas. Two arc lights outside the window of room 227 bath the seven storied building in light. The lights also perpetually bath the room in light. At night, the blackout curtains glow at the edges framing the window as if morning is always eminent. The door to room 227 is located about 12 inches from the door leading to the pool and parking. There are 5 parking levels at the Hampton and the easiest access to most rooms in the hotel is through this second story access. SCREEEEEEEECH-BANG goes the second story entrance door hundreds, possibly, thousands of times throughout the night and day. Management and staff dislike room 227 as much as the guests. Neglect and frustration is clearly present. Controlling the water temperature in the tub is frustrating. Turn the control knob too far and the water is icy cold. Turn the knob too little and the water is icy cold. Like a modern day Goldilocks, guests need to turn the knob on the tub ‘just right’ to get the water temperature close to what a human could sustain. The tub spigot and the shower head are not affixed to the wall. Diverting the water to the shower head is troublesome as the spigot moves around as the guest attempts to send the water to the shower head. Do not think that your HHonors will help you here. Staff has learned, or possibly well trained, to contain prepaid guests to room 227. Ask for relocation and offending guests are given static and treated as trouble makers. Room 227 does have a redeeming quality. Having been a guest of room 227, I affirm to live a better life and treat my fellow passengers on earth better and more kindly. My earnest hope is that after I pass from this planet that I do not end up back in room 227.
Excellent 9.7
Cons: No dresser in the room.
Mediocre 3.1
Cons: The restroom was uncleaned and the room was very small
Excellent 9.7
Pros: Staff was friendly. For the area this is the best priced hotel. It was clean and quiet which great. Quiet in the sense that even though there was a lot of people staying there I never heard anything throughout the night. The free breakfast and shuttle were also great. I travel to the area quite a bit and I think this is the hotel I will stay at every time.
Excellent 10.0
Pros: I really enjoyed the breakfast selection and outdoor pool :)
Cons: Didn't like that only 1 elevator was working at the time of my stay.
Good 7.1
Pros: quick check in, breakfast, clean room and bathroom
Cons: Line for breakfast was way to long, dining area wasn't up kept very well, neither were the elevators.
Good 7.1
Pros: I felt safe
Cons: lots of noise from the highway. Only one elevator was working. Room wasn't ready when we got there
Hampton Inn White Plains/Tarrytown - Elmsford
Rated no. 11
7.8
Good 7.8
Based on 475 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.5
Facilities
4.5
Location
8.0
Overall
4.6
Overall 7.1 Good
Based on 571 reviews
Cleanliness
7.5
Comfort
7.5
Facilities
4.5
Location
8.0
Overall
4.6
Cleanliness
3.0
Comfort
3.0
Facilities
3.0
Location
5.0
Overall
3.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.9
Comfort
6.6
Location
7.3
Services
6.3
Staff
7.5
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
5.0
Comfort
5.0
Facilities
6.0
Location
5.0
Overall
4.0
Cleanliness
8.0
Comfort
7.9
Location
8.4
Services
7.7
Staff
8.3
Cleanliness
7.7
Comfort
7.7
Location
8.2
Services
7.4
Staff
8.1
Cleanliness
7.4
Comfort
7.5
Facilities
2.0
Location
8.0
Overall
4.6
Cleanliness
7.2
Comfort
7.3
Location
8.2
Services
6.8
Staff
7.9

Excellent 8.0
Pros: great staff, they got our room ready early, comfortable bed, great location with car.
Cons: it’s a bit outdated, but very comfortable and clean. elevator in the garage was out of service and there is no back entrance to check in. I should have check in before I pulled into the garage to be able to get in through the back. it was raining at the time when we arrived. it wasn’t a big deal to walk around the building.
Excellent 8.0
Pros: The staff was exceptional. Happy and courteous. The room was very clean. Plenty of hot water.
Cons: The hotel is very dated. Very sparse breakfast. Parking is in back in a parking garage.
Excellent 10.0
Pros: ESA is my second home . I always get a clean comfortable room
Excellent 9.0
Pros: Amanda at the front desk may be the best employee I’ve ever dealt with at a hotel. She is amazing. Great location near what I wanted to see and do
Cons: A little outdated but it was fine. Bath tub was dirty when I arrived and I cleaned it myself. Parking garage is fine with their lack of space
Excellent 8.0
Pros: Comfortable bed, kitchen space, clean
Okay 5.0
Pros: It's location. Staff was pleasant.
Cons: Parking was in a separate structure with no elevator. Phone did not work. No ice available.
Excellent 10.0
Pros: what i like about the hotel it has kitchen
Cons: i like everything
Good 6.0
Pros: Price and location
Cons: No breakfast service as advertised. No coffee or water cups in the room. Had spiders also
Poor 1.0
Pros: The stafff
Cons: Door knob. Time.. fridge leaked.. tv didn¿t turn on n the bathroom barely flushed
Excellent 9.0
Pros: Location
Cons: At times it was noisy.
Excellent 10.0
Pros: I've enjoyed the location for my needs.
Cons: There were a couple of times I had to deal with roaches and they didn't offer any help when asked. My stay has been for 4 months as of today.
Good 7.0
Pros: The staff was the best!!!!
Cons: The bathroom had blood and shower wasn¿t clean. Had to go downstairs and ask for bleach and they couldn¿t provide that. The gave me disinfecting wipes.
Excellent 8.0
Pros: Full kitchen Felt like a studio apt
Okay 5.0
Pros: Place seemed pretty run down
Cons: Other guesy
Excellent 10.0
Nice and clean
Mediocre 2.0
Pros: Location is good!
Cons: The hotel per se. Is at a great location and could meet the standards expected at an extended stay America, however, especially at a moment like this, the level of cleanses of the room and the whole hotel are catastrophic!!!! Gross! Room and establishment
Excellent 10.0
Pros: The tall young handsome courteous man! Everything was perfect!
Cons: Handicap parking was packed which is technically not the hotels fault.
Okay 5.0
Pros: Staff
Cons: The room was smelled of smoke and was musty
Excellent 10.0
Pros: Cleaniness
Excellent 8.0
Pros: The staff was amazing
Cons: my sink was broken and the carpet was stained as was the curtains. The pillows are way too soft and the mattress made me restless the entire night. But you get what you pay for. Overall those are small problems and I will definitely stay again. It was ok
Excellent 8.0
Pros: Good location, comfortable bed, acceptable work desk, excellent value for the area.
Cons: Nothing substantial
Okay 5.0
Pros: that it ha a kitchen
Cons: cockroaches and smell of weed in the hallway
Excellent 10.0
Pros: Staff very polite and helpful
Excellent 8.0
Pros: Good location, quality bed. Room size was above average and the recliner was a nice touch.
Cons: Only one outlet near the desk and it was not very accessible.
Poor 1.0
Pros: Worst
Okay 5.0
Pros: Parking
Cons: Almost everything...bed, bath,no place to sit in the lobby, malfunctioning room door,no cups in room
Okay 5.0
Pros: It was very quite , and location was peacefuo
Cons: I always check rooms for bugs and unclean items because I have kids. And on the pullout mattress there was 2 paper towels with blood on it. Too tired to complain that night. Apon check out I told the clerk and he was just bland as if he did not care
Okay 5.0
Pros: Full refrigerator
Cons: Inability to book rooms in advance at front desk.
Good 6.0
Cons: We left 2 days earlier but couldn’t get reimbursed for 2 last nights. I had paid a pet fee for the entire week and the staff was unable to charge 2 nights back for that as well. We had booked and paid for a room with 2 double beds. Upon arrival we were told that the 2-bed rooms were all booked and we had to stay in a room with 1 queen bed. Although we were 3 people. We were able to change the room the next night. As an „ inconvenience“Token we didn’t have to pay the pet fee for the first night. The room was definitely a smoker room and smelled terrible. All the hallways smelled strongly like someone smoked marijuana in their room. In our first room, the fridge didn’t work. In our second room the hot plates in the kitchen didn’t work. We called the front desk three times but they didn’t even bother sending someone. They told us to turn off all the switches in the electrical panel and turn them on again. We stayed 5 days in total because we didn’t have a choice. I would not recommend this hotel to families with young children.
Poor 1.0
Pros: Shower was easy to use. The refrigerator
Cons: Stove dirty on top. Floor put on.certain station with TV I couldnt get. No access to free breakfast
Okay 4.0
Pros: the bathroom,morning customer service was ok nothing extraordinary
Cons: 2 keys were needed, they said they had a shortage. There were not utensils pots and pans or plates in room. The electricity went out at 1am and took about 15 minutes to come on. I called the receptionist to find out power lines were cut by contractor.
Good 6.0
Pros: Decent facilities
Mediocre 3.0
Cons: Rooms all smelled of smoke. Had to change three times. Last room didn’t smell too bad... but I realized the window was open...
Good 7.0
Pros: The staff person was kind when I checked in at 1 a.m.
Cons: The garage was creepy, stairways filthy.
Poor 1.0
Pros: Nothing
Cons: Nothing
Okay 5.0
Pros: The hotel appears to be very clean on the outside and inside. My room also looked very clean but it wasn't. I was surprised at how clean it looked.
Cons: Around the toilet there were urine stains, the refrigerator doors and sides were very dirty, there were brown stains like shoe polish on the bathroom counter, and under the rim of the sink There was mold.
Good 7.0
Pros: Close to town we wanted to see
Cons: Elevator in parking garage not working ...had to take stairs to 7th floor. Very dark in back area by parking garage. Shady characters in parking garage at night. No area for dogs to go considering it is dog friendly. Room smelled musty.
Mediocre 3.1
Pros: Nothing. I ended up going to the hotel next door. No one at the check in desk- waited 5 min. There was a running car outside the door with two people inside. The back door from parking garage had broken glass covered with a piece of cardboard. Not very safe! Scary place.
Cons: There could have been someone at the check in desk and building in better condition.
Okay 5.0
Pros: Price
Cons: No breakfast. Just thin cereal bar with coffee
Mediocre 2.0
Pros: Location
Cons: Smoke free room smelled of cigarette smoke, wouldn't place my husband and i in a new room. Sixth floor windows had no screens when opened. Two pillows on bed, had no additional pillows when from desk was called. Shower tub did not drain when used.
Good 6.0
Cons: The room was supposed to be an efficiancy suit. it has a 2 burner stove top, nut no pots or pans. They told us hat there will be free coffee in the lobby in the morning but did not tell us that there will be no cofee after 9:00 a m.no in room coffee maker
Good 6.0
Pros: Locatio and nature around the place is great!
Cons: Breakfast is just a coffee and some cookies. Not a breakfast!
Mediocre 3.0
Pros: Nothing
Cons: Everything it's stink of cigarettes the front desk had a washing machine, the keys didn't work in the back door the elevator did not work in the parking garage it was horrible I would NEVER stay there again!!!
Poor 1.0
Pros: N/A
Cons: The hotel was so filthy that we walked into the room and walked right back out. The parking garage was extremely sketchy and dark and the elevator did not work. There were people lined up outside smoking marijuana. We did not stay.
Good 6.0
Pros: cheap
Cons: no breakfast.. .
Poor 1.0
Pros: The screaming that happened in the middle of the night from outside my window
Cons: Everything
Mediocre 3.0
Cons: First off did not get the room I booked, when I get to my room the door was open, the air conditioner cover was off and the bathroom had a big hole in the ceiling
Good 7.0
Pros: The staff & location
Cons: The AC unit barely worked . They said someone was going come fix it never did .
Poor 1.0
Pros: Near the highways
Cons: There was a mens boxer brief on the floor next to the chair. I saw it when we were packing out things to leave. I was legitimately grossed out. When I let the front desk people know, they laughed it off. I just walked away.
Poor 1.0
Pros: Parking was easy to find
Cons: Hotel staff was extremely rude and never accommodated our needs. We were treated very unfairly. Customer service at this hotel was terrible. I will never stay here again..
Good 6.0
Pros: Location
Cons: Bathroom was was dirty
Poor 1.0
Pros: Nothing gross
Cons: It's disgusting
Poor 1.0
Pros: Nothing.
Cons: The room was dated and dingy. It was advertised as an efficiency with kitchenette, but all kitchenware incl coffee maker and a cup to brush teeth needed to be ordered. Parking garage felt unsafe & no cleaning services in room.
Mediocre 2.0
Pros: Nothing. I would rate this hotel a one star.
Cons: Staff not friendly Housekeeping never came to service the room States breakfast served. Only served coffee, granola bar, packaged muffins and single serve oatmeal.
Okay 4.0
Cons: Everything was filthy. The parking garage and stairwell was littered with trash. The carpets throughout the hotel looked as if they were not vacuumed in weeks. There was blueberries smeared all over the wall in the elevator. There was hair on one of the pillows on my bed. My room reeked of cigarette smoke. If you are desperate and need a cheap place to stay, it works. Other than that, I would pay the extra $30 + and stay somewhere else.
Mediocre 3.4
Cons: Five days of no housekeeping service and I got charged because what I left required a dumping fee to cleanup really.
Excellent 8.2
Pros: Very comfortable, and clean. Don't have to go far to eat or see a movie everything is right there.
Cons: Every time I stay at Extended Stay I always have to call front desk for cups. There's NEVER any dishes in our room as advertised. No plates not pots no cups etc.
Mediocre 3.1
Pros: Anywhere that charges less than $150-$200/night in NY should be considered for carefully. The other reviews were on point with the stale cigarette smell, dingy rooms, and bare minimum amenities. There are those nappy/pilly blankets on the bed that you know are never washed. Bed was uncomfortable for my back. No dishware for an extended stay facility???!!! Drunk guys lining.the area behind the hotel between the parking lot...did not feel safe.
Cons: ALL OF THE ABOVE
Mediocre 2.0
Cons: Absolutely terrible!! A non smoking room smelled like smoke because the smoking area was right below our room. Elevator was a mess. The room only had 2 towels and pillows the size of tic tacs. Several of the doors to the rooms near us either didn't have closers or were broken because the doors were slamming all night. Management was very slow in responding to a couple arguing right outside our room. The coffee was horrible and the "breakfast" was a joke. Never again!!
Good 7.1
Pros: The room was nice, the bed was comfortable. The parking however was in a parking garage behind the building. Make sure you go to the middle of the building where the elevator is if you need it. Checked the room for bugs etc and there was nothing. Had a decent sized flatscreen tv
Cons: When I Checked in, the staff was not the nicest or patient enough. I just tried to make sure I had everything needed and they were cutting me off mid-sentence constantly showing no patience with me or kindness. Although the place had wifi, it was slow and you had to pay at least 4$ a day for an increase in speed.
Extended Stay America Suites - White Plains - Elmsford - Elmsford
Rated no. 12
7.1
Good 7.1
Based on 571 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.1
Facilities
3.9
Location
7.9
Overall
5.3
Overall 6.9 Good
Based on 938 reviews
Cleanliness
7.1
Comfort
7.1
Facilities
3.9
Location
7.9
Overall
5.3
Cleanliness
6.7
Comfort
6.8
Location
7.9
Services
6.6
Staff
8.2
Cleanliness
6.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
4.0
Cleanliness
4.5
Comfort
3.3
Facilities
3.3
Location
6.0
Overall
4.0
Cleanliness
6.9
Comfort
6.9
Location
7.8
Overall
7.3
Services
6.8
Cleanliness
6.7
Comfort
6.8
Location
7.8
Services
6.7
Staff
8.1
Cleanliness
7.7
Comfort
7.6
Facilities
7.9
Location
8.1
Overall
4.9
Cleanliness
7.2
Comfort
7.2
Location
8.0
Services
7.0
Staff
8.1

Mediocre 2.0
Pros: nothing the room was not as I asked. no king bed and tiny with a TV that was intermittent.
Cons: there was a constant banging that kept me awake a s I had to call the police because a woman in the next room was yelling at the top of her voice. it took two hours for them to move her
Poor 1.0
Pros: Nothing
Cons: The room was a disgrace
Good 6.0
Pros: Bed was comfortable, room and bathroom were clean.
Cons: Nowhere to sit, no chairs. Bed was the only place to sit. Toilet didn't flush well, required more than one flush to dispose. Cleanliness of common breakfast area wasn't great, particularly trash receptacle for stirrers, utensils, etc.
Excellent 8.0
Pros: Breakfast could of Been better
Cons: Too much outside noidr
Excellent 8.0
Pros: The bed was comfortable, the room was clean. The staff was very friendly and accommodating. Very convenient location. Room had a microwave, mini fridge, iron, hair dryer.
Cons: Wi Fi signal was weak in my room. The rooms are small but are similar to other hotels in this class in this area.
Good 7.0
Pros: Bed is comfy
Cons: Tv and remote didn't work at all. I formed office and no one called the room back after being told they would.
Excellent 9.0
Pros: The water was very good
Mediocre 2.0
Pros: Location
Cons: Room not cleaned, staff unprepared, lack of amenities, had to move rooms. Overall a bad experience.
Okay 5.0
Pros: Location
Cons: Based on price, expected better amenities, like body lotion, multiple trash cans, etc
Mediocre 3.0
Pros: The staff were very accomodating and the location was excellent for our purposes but the place needs work - no soap, holes in bedspread and curtains.
Cons: We could tell that they were working on it but the facility was not in the best of shape; needs further painting and new curtains and bedspreads - people above us were very loud and inconsiderate on Saturday evening partying on the balcony after midnight
Poor 1.0
Pros: They were out of soap. the TV was freezing on and off, the front desk clerks gave me an attitude about the soap there was no chair in my room, the bathroom was not cleaned. Basically it was a very bad experience And they refused to give me my money back.
Cons: I was very misled. The floors were disgusting it was extremely old and not kept up at all. I will never go back there again. The clerks also stated that the cleaning ladies were not coming in every day which was something else that bothered me as well.
Good 6.0
Pros: Was pretty clean and a little bit cozy
Cons: The price for the room should have been a bit lower especially for lack of amenities! (NO internet port and had to unplug one appliance to use another)and a bit noisy outside in the evening and the water in the shower definitely was not warm enough.
Mediocre 2.0
Pros: Location to SMRP and stores
Cons: Heat & A/C didn¿t work properly ¿ AC didn¿t cool down properly ¿ Heat will stay on 2 minutes & stay off for 11 minutes ¿ Poor lighting in bathroom & room itself. No outlets next 2 bed! ¿ Thin blanket ¿ Only 2 pillows ¿ Can¿t f
Poor 1.0
Pros: Bad service
Cons: Bad service
Okay 5.0
Pros: Location and front desk staff is always nice
Cons: A man with a key came into our room while we were sleep at about 8:30 am on the check out day. Thank god we were under the covers . I think they gave us a last minute room that was probably for the staff because the room was not like others in the past
Excellent 10.0
Pros: Location, cleanliness and peaceful surroundings.
Good 7.0
Cons: no closet space , very small rooms
Excellent 8.8
Pros: My wife and I love to travel and stay in hotels. This hotel was modest and pleasant to stay at. Unlike most expensive hotels around the area, The bed was quite comfortable and I had a good night rest. Even the coffee was fresh. 👌🏽 Con: The sheets had a few cigarette burn marks on it.
Poor 1.9
Days Inn has rodents in the room. Won’t be planning another stay
Excellent 8.0
Although the room seemed clean, it was muggy even with the AC on and smelled moldy and like cigarettes. WiFi did not work at all, and when reported to staff, we were told that “it’s just not working” and to “just walk around to see if we can pick up someone else’s.” Wouldn’t book this room to put an employee in again.
Okay 4.0
Pros: Convenience to the venue we were showing at.
Cons: Took a long time to check in, the key card would not work, they did not get it to work until mid morning the next day. Did not replenish towels or wash cloths, room had an unpleasant odor, floor was dirty, bed spread had a tear in it, had to kill bugs.
Good 6.0
Pros: location
Cons: breakfast
Excellent 9.2
Place is in a good spot with stores and access to freeway. Quiet with the exception of some folks drinking outside the rooms.
Okay 5.0
Pros: the manager he has compassion For his job and the guest he's understanding and he's fair he LOVES HIS JOB AND IT SHOWS
Cons: Housekeeping is nasty they don't clean good I found drugs food and garbage left behind they rush and don't check under beds the microwave the freezers they are nasty in their own lives and they are nasty at work There drug addicts and drug dealers here
Poor 1.0
Pros: It was the in a not so safe area I didn't feel safe at all. Nothing.
Cons: I was scared it wasn't safe
Good 6.0
Pros: I moved to three different rooms and each room I found pills drugs left behind did spanish people are not so clean but get all the jobs
Cons: I found some type of drugs from room to room. I could of had a law suit if I had a child with me
Okay 4.0
Pros: Too much noise upstairs and outside front of the
Okay 4.4
not clean at all, burnt sheets
Excellent 8.0
Pros: The staff is professional and friendly. They are always willing to go the extra mile to accommodate their guests.
Cons: The room curtains and bathroom needs to be more modernized
Excellent 10.0
Pros: Great staff. They always treat me right. Good location with nice restaurant just down the street.
Cons: Nothing.
Poor 1.0
Pros: Nothing
Cons: Everything! I am vip member and don't like how i was treated
Poor 1.0
Pros: Nothing
Cons: The front desk staff was BEYOND RUDE. please avoid her if you don't want to be disrespected. No customer service experience at all!!
Okay 5.0
Pros: The location.
Cons: They could of did a better job at cleaning.
Excellent 10.0
Pros: Location & friendly staff
Cons: No
Excellent 10.0
Pros: Clean
Cons: Looks like they put homeless or welfare people there
Okay 4.4
Rooms are too small. It doesn’t worth. No space at all.
Excellent 10.0
Pros: Very nice customer service reps and very clean.
Cons: NO
Poor 1.0
Pros: I was asked to leave and I don't know why.
Cons: Very mean
Poor 1.0
Pros: The location was very close to home, and the staff was very nice.
Cons: They tell you it is a non smoking room, however, the room reeked of smoke.The carpets were filthy. My socks were black after an hour of me being there.There was hair on the two top sheets, and it was not mine or my guest.CABLE WAS TERRIBLE. overall filthy
Poor 1.0
Pros: The woman in the front desk was so nice. I feel so bad that she works in a bad motel.
Cons: It was just bad, everything is dirty. The room smelled like cigarettes. The bath tap water was dirty. Everything i read on the reviews online are true.
Poor 1.0
Cons: So dirty
Poor 1.0
Pros: Proximity to highways , Restaurant etc.
Cons: Was given room that had cigarette stench and rat excrement in the corner and a very stained carpet.
Excellent 10.0
Pros: Hotel employee, she very helpful and a delight to have
Excellent 10.0
Pros: Really really great value. Clean with everything good one would expect and nothing negative one might suspect.
Cons: No
Excellent 10.0
Pros: Great location for some of my work. Stay there when it lines up!
Cons: No.
Mediocre 2.0
Pros: It was close to the events we had planned for Sleepy Hollow.
Cons: The room was horrible. The bath tub had a dark ring inside it, very dirty. All faucets leaked. The toilet paper dispenser was hanging off the wall. The carpet was stained, torn, soiled and absolutely filthy. Paint peeling off walls!
Good 6.0
Pros: The location
Cons: Bed
Okay 5.0
Pros: Price was good
Cons: Carpet smelled so it made room smell horrible.No microwave in room.
Okay 5.0
Pros: The staff were great. I had a problem with my room at check-in and they moved and upgraded me. It made a difference and I was appreciative!
Cons: The first room I checked into had no sheets, pillows, or linens. It was just a mattress. The lamp shade was broken, and the room/bathroom were so rundown/outdated. I had actually never experienced anything like that before. Staff was great and upgraded.
Okay 4.0
Pros: Continental breakfast was good. PM check in wonderful and quick
Cons: Mattress extremely thin. Felt every spring within the mattress. Bathroom towels not clean. Luckily, I had brought my own. Checkout was not good. Asked for a receipt and got generic folio. No specifics of room, rate etc. Really unpleasant experience
Okay 4.0
Pros: Convenient clean warm, ok price.
Cons: Toilet ran all night. Bathroom door squeaked. Lights at entrance not working. Shower temp adjustment poor. Tv located to low, below the end of the bed. Annoying banner kept popping up on the tv screen every few mins. TV picture poor and way to dark.
Mediocre 3.0
Pros: Morning Breakfast is good.
Cons: Air condition is not working properly, I thought of pressing my clothes in the morning, even it is not working.
Good 6.0
Cons: The bed sunk in the center. Sway back mattress. The floor was so dirty that I had to wash the bottom of my feet after taking a shower
Okay 4.0
Pros: The bed was adequate.
Cons: The toilet ran all night and after asking for it to be fixed, I was assured it was. It had not been and I was told no other room could be offered and no compensation was given for 2 sleepless nights. Other guests were in and out of the rooms all night long, slamming doors. I wasn't sure my car was safe in the parking lot.
Okay 4.5
Pros: Cost was 85% of better equipped hotels but they were all booked. So glad to find a bed near Tarrytown NY. Was adequate and safe.
Cons: Poor soundproofing. Heard adjoining room guest snoring. Little space in small bedroom. Breakfast substandard. Waterry oatmeal. Room temperature orange juice. Coffee OK.
Mediocre 2.3
Pros: location.
Cons: there was a one inch gap between the floor and the door which meant anyone could look underneath it and anything can crawl underneath it as well. I found two spiders in the room along with a bed bug. There was also some big furry critter on the wall that we had to kill. The microwave worked but made this crazy noise like it was going to explode. And there were tears/rips in the curtains. Pretty creepy!
Days Inn Elmsford - Elmsford
Rated no. 13
6.9
Good 6.9
Based on 938 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.2
Facilities
8.0
Location
7.8
Overall
6.0
Overall 6.8 Good
Based on 378 reviews
Cleanliness
7.2
Comfort
7.2
Facilities
8.0
Location
7.8
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
6.0
Overall
6.0
Cleanliness
6.2
Comfort
6.5
Location
7.0
Services
6.0
Staff
7.3
Cleanliness
7.8
Comfort
7.8
Location
8.1
Services
7.7
Staff
8.1
Cleanliness
6.6
Comfort
6.4
Location
7.4
Services
6.2
Staff
7.0
Cleanliness
7.0
Comfort
6.9
Location
7.6
Services
6.7
Staff
7.3
Cleanliness
7.5
Comfort
7.5
Location
8.0
Services
7.0
Staff
8.0

Poor 1.0
Pros: Place needs major updating. Plaster on the walls. Uneven floors. Bed bugs in room. The hotel is a dump. Motel 6 should be ashamed that this place has its name on it. All the roo.s need updating. And the heat was not working I. One room. This is unacceptable. The staff was very nice. That's the only bright spot.
Cons: The staff. Nothing else.
Okay 5.0
Cons: Every time I make a reservation and black guy is there, it’s always they don’t have a bottom floor available and then when he gives me a room upstairs, the key doesn’t work!! I’m a regular customer there and I shouldn’t have this problem!! They know me on a first name basis. I complained about that black guy and something needs to be done.
Mediocre 3.0
Pros: Location
Cons: We left in the morning to go about our day and when we returned at night our beds were not made and all of our dirty towels were in the bathroom, very disappointing
Poor 1.0
Pros: Stayed in room 44 and 45 beware the cold water faucet comes off
Cons: Room 44 and 45 cold water faucet comes off
Good 6.0
Pros: Never clean the room on my entire stay.
Cons: The location
Okay 5.0
Pros: Room is renovated with hardwood floors. Only chose because convenient location for work event, and only needed room for 12 hours checking out early.
Cons: Although I had a non-smoking room, it still smelled like smoke. Room wasn't as clean as it could be- fingerprint smudges on bathroom door,dirt on the floor, etc. And though I made no change to my room type, they charged me a $3 room change fee.
Mediocre 3.0
Cons: Rooms were dated, staff was rude for the most part.
Poor 1.0
Pros: Nothing! Wanted to leave as soon as I checked in.
Cons: Everything! The rooms weren't cleaned properly, missing bathroom door in one of our rooms. Mold in the shower/tub area, and sheets weren't clean on some of the beds. There was arguing outside, someone put out. Room key didn't work next day on a 2 day stay
Excellent 10.0
Pros: Very clean and Staff are great
Cons: Nothing to complain
Okay 4.0
Pros: Location
Cons: No dryer, no shampoo, no microwave, and very old towels.
Motel 6 Elmsford, Ny - White Plains - Elmsford
Rated no. 14
6.8
Good 6.8
Based on 378 reviews
Details
Reviews

Cleanliness
5.2
Comfort
5.2
Facilities
2.0
Location
6.8
Overall
2.0
Overall 4.8 Okay
Based on 72 reviews
Cleanliness
5.2
Comfort
5.2
Facilities
2.0
Location
6.8
Overall
2.0
Cleanliness
4.7
Comfort
5.3
Location
7.8
Services
5.3
Staff
5.8
Cleanliness
5.2
Comfort
4.9
Location
6.8
Services
4.4
Staff
5.3
Cleanliness
6.7
Comfort
7.1
Location
7.9
Services
5.8
Staff
7.5
Cleanliness
5.0
Comfort
5.1
Facilities
2.0
Location
6.3
Overall
2.0
Cleanliness
5.0
Comfort
5.4
Location
7.5
Services
5.0
Staff
6.3

Mediocre 3.0
Pros: Spiders crawling all over the room and bathroom. The bathroom window opened directly into a bush at ground level and had no screen, probably where the spiders came from
Cons: The spiders and lumpy mattress
Poor 1.0
Pros: Paid 150 dollars for 1 night. You should send someone to visit the conditions of the bed before advertising it on booking.com... those places are not to book online. it's a place you see the name as you are driving by one night. did not had the time to book than you decide to check if there is any room avalaible. It does not fit any standard in the US (ok I am wrong: they have cold and hot water and internet) and that's it... They should bring it down, rebuild it and then, only then, open it to the public. or maybe advertise it as a brothel. Then people would know what they are signing up for. Disappointed. I was disappointed and just want to forget I ever stop there.
Cons: Everything. the condition of the room. the carpet. The mattress. the bed. the sheets. the conditions of the tiny corner they called bathroom. a roll of paper already used by I don't know how many clients. It's a joke. Ok, If we were in times of war, of hard recession, I would have understand. Times are hard and this and that. But I mean... really. I am not being a spoiled brat. I am an easy going client. but this should not be working in a city. This should not be advertise on a decent site. On a shady, dark web corner of the web, yet, but on a site i trusted to book vacation, getaway. Please remove this place from your list. it's a violation of the clients trust.
Poor 1.0
Cons: This motel is completely below any standards.
Mediocre 3.0
Pros: No breakfast. Had to ask twice for a blanket. No maid service one day, had to ask for it. Convenient location. Could have been cleaner.
Cons: Maid service, cleainess? Not having to ask for basic housekeeping
Poor 1.0
Pros: Nothing good to say here
Cons: Absolutely the most filthiest and noisiest place I have ever stayed. So much older and beat up then the pictures from on line. So run down and unfit especially during Covid!! I never showered because I was afraid of the filth. This place needs to be shut down and remodeled!!
Poor 1.0
Pros: Absolutely nothing!
Cons: Parking lot is a disaster; desk clerk was very unpleasant; room had no drinking glasses and no Kleenex; shower had used bar of soap on the floor; bed linens and bath towel and washcloth were so thin I could see through all of them. I mentioned this to the desk clerk at checkout, and she told me I should have read the reviews before booking the room! She was right about that! The property should not be in your inventory, and I hope it will be removed. 😢😢😢😢
Mediocre 3.0
Pros: Check in was a breeze
Cons: Facilities need work, there was no hot water and missing light bulbs in lamps
Okay 5.0
Pros: The Motel and room was clean. OVERALL it's was good for the price.
Cons: I didn't like that I could not control the heat in the room..
Okay 5.0
Pros: Close to Rockefeller Estate.
Cons: Yes. I left a cell phone charger in the room. The staff located the charger but refused to send it to me in the mail.I offered to reimburse the hotel for the postage but never heard from them. Poor customer service. Back to AAA NY in the future.
Mediocre 2.0
Pros: The bed.
Cons: We were planning to stay here for two nights and were unable to get the same room. They canceled our second reservation here in the middle of the night and then offered us a lesser value/smaller room at full price. We ended up leaving early.
Mediocre 2.0
Pros: Nothing
Cons: The room, the bed, the staff.
Okay 4.0
Cons: Very noisy rooms.
Mediocre 2.0
Pros: The car on block in front of the office. Props go for it being an Acura. I liked the room price. But it came at a price...
Cons: The ash trays outside of every room. The foul rugs and the dirty bathrooms with hair and spooge every where. Not so savory.
Mediocre 2.0
Pros: The pricing
Cons: Dirty!! Rugs stained and dirty. Bathroom had hair and mold in shower. Toilet not clean...,
Mediocre 2.0
Pros: Location was close to my Conference in Tarrytown. Also there is a MALL across the street. The walls are paper thin. Noisy. The Hotel Manager was super attentive. My WIFI disconnected as well. But overall they suck.
Cons: No phone in the room. I had to download an ALARM CLOCK on my PC(I forgot my I phone) which resulted in Malware infection in my computer. The surge protector for the CABLE TV was faulty, and I had to keep rebooting the CABLE BOX. No blanket on my bed
Mediocre 3.7
Cons: A true pay-by-the-hour motel. There was a sign out front that said "Special daytime rates." Disgusting. No central air conditioning, and the room was HOT. The carpet was covered in stains, and the bedspread had cigarette burns in it. The TV remote didn't work. The microwave was so tiny that food containers or travel mugs wouldn't fit. Right next to a busy street and walls were thin so it was loud all night. Would NOT stay here again. Plan ahead and avoid this place.
Central Motel Courtyard - White Plains
Rated no. 15
4.8
Okay 4.8
Based on 72 reviews
Details
Reviews

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