5 stars
Crystal Mountain Hotel Wisla
Photos of Crystal Mountain Hotel Wisla
Overview
Family-friendly hotel with 2 restaurants and 3 indoor pools Along with 2 restaurants, this hotel has 3 indoor pools and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Change of towels is available on request. Hotel Crystal Mountain offers 491 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with digital channels. Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. 3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Crystal Mountain Hotel Wisla
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Entertainment staff
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
General
- Family rooms
- Lockers
- Mountain view
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Family friendly
- Babysitting or child care
- Cribs available
- Books, DVDs, music for children
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Pool cover
- Playground
Pool and spa
- Infinity pool
- Hot tub
- Indoor pool
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Things to do
- Ski school
- Bicycle hire
- Board games/puzzles
- Game room
- Cycling
- Skiing
- Evening entertainment
- Water park
- Water sport facilities (on site)
- Hiking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Toilet
- Toilet paper
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Fitness
- Aerobics
- Fitness centre
Health and safety
- Daily housekeeping
Reviews of Crystal Mountain Hotel Wisla
8.8
Very good
1356 verified ratings
Wonderful
824
Very good
268
Good
103
Okay
49
Fair
56
Mediocre
27
Poor
29
Summary of reviews
Guests say
Guests enjoyed the great amenities, including pools and breakfast options, as well as the beautiful views. However, many noted issues with service, particularly regarding the elevators and staff friendliness. The hotel is large and can feel crowded, especially during peak times, which detracts from the overall experience.AI-generated from customer reviews
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Score by provider
8.8 out of 10
857 reviews
9.6 out of 10
1 review
2 out of 10
1 review
Location
Wisla, ul. Bukowa 19a, 43-460 Wisła, Slaskie
What's nearby
- Wisla Ski Resort1.1 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Crystal Mountain Hotel Wisla
Low season | April |
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High season | January |
Average price (weeknight) | £166 |
When to book a room at Crystal Mountain Hotel Wisla
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
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Distance to city centre | 1.4 mi |