Pros (+) Good service and location
Cons (-) Cleanliness breakfast
3 stars
Holiday Inn Express Worcester
Photos of Holiday Inn Express Worcester
Overview
Holiday Inn Express Worcester Downtown offers a unique location among area accommodations. We are located just walking steps to downtown Worcester and Saint Vincent Hospital to the DCU Center. We are minutes away from all of Worcester colleges including Clark University, Worcester State, WPI, MCPHS, Assumption College, Holy Cross and UMASS Medical School This 100% non-smoking property is one of the best downtown Worcester hotels because we include breakfast and parking into our room rate! We partner with many local businesses, colleges and area hospitals to offer great room discounts, making us a great choice for convenience and value. We make it easy to complete work without even leaving the property. Our hotel's Business Center is provided for guests in need of print, fax, copy, and PC services. Additionally, we offer free high-speed, wireless Internet access throughout the hotel. We are also pleased to provide meeting space for up to 30 people. With DCU Center, Worcester Art Museum and many other area attractions just steps away, the Holiday Inn Express Worcester is ever popular among leisure travelers as well. We're a great stop in the heart of the Commonwealth! The Holiday Inn Express Worcester offers terrific amenities including our Express Start Breakfast every morning, a fitness center, complimentary Wi-Fi, parking and 24 coffee bar.
Amenities at Holiday Inn Express Worcester
- Fitness centre
- Restaurant
- Free Wi-Fi
- Business centre
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Laundry service
- Laundry facilities
- Complimentary breakfast
Services and conveniences
- ATM on-site
- Business centre
- Express check-out
- Meeting/Banquet facilities
- 24-hour front desk
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Disabled access
- Lift
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Refrigerator
Basics
- Free Wi-Fi
- Air-conditioned
Bathroom
- Hairdryer
Things to do
- Gift shop
General
- Storage available
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Holiday Inn Express Worcester
7.0
Good
601 verified ratings
Wonderful
188
Very good
96
Good
105
Okay
47
Fair
58
Mediocre
30
Poor
77
Summary of reviews
Guests say
Guests appreciated the hotel's location, which was convenient for various activities. However, many reported significant issues with service and cleanliness, including unclean bathrooms, broken amenities, and poor staff responsiveness. The breakfast quality also received mixed reviews, with some guests expressing disappointment. Overall, while the location was a highlight, the service and maintenance of the hotel left much to be desired.AI-generated from customer reviews
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Score by provider
7 out of 10
11 reviews
8.8 out of 10
4 reviews
All reviews
Pros (+) The bed was nice, clean and comfortable and the room was big and spacious. The breakfast options were good, but there weren’t any vegetarian options. You must have fruit, but I was glad that there was yogurt available.
Cons (-) The toilet paper dispenser was about to come off the wall because of the hinderance of the extra toilet paper behind it. Place the extra with the amenities and not behind the paper for use. The curtains were only covering a third of the window, which should be complete black out curtains and not half way covers. The microwave in the breakfast room was too small and unclean.
Pros (+) Breakfast room was large and well stocked. Good restaurant within walking distance. Room was large, clean and comfortable.
Pros (+) This is my third stay at this hotel. The hotel has free parking, a decent breakfast (included with stay), and is right next to a Starbucks and 99 (great steak tips). The rooms are clean and and staff have always been polite. The in-room mini fridge is large enough to be useful; although I do wish there were a microwave in the room as well. The Keurig in the room allows someone to come prepared wit...
Cons (-) I think they need to step up their maintenance / room inspections. This trip the shower curtain rod was not fully secured to the wall -- screws were loose -- so the shower curtain wouldn't stay closed; it kept sliding down because the center of the rod was hanging lower than the ends. The clock radio also was randomly making noises (buzzing sounds) even when turned off. The noise was rather regula...
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Pros (+) My stay was absolutely worth every penny. My room was clean, comfortable, quite warm (since it was in the negatives). I could stay they for more than just a night if needed.
Cons (-) I did not like the fact that the receptionist at the front desk when asking for my card for incidentals, she failed to explain the $50 fee that was taken out of my account. I would've have been perfectly content with the fee if I was told about it when checking in. Although my room was perfect, I feel the curtains do not do justice in terms of privacy for I can see outside to the front of the hote...
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Location
110 Summer Street, Worcester, MA 01608
What's nearby
- DCU Center340 yd
- Worcester Memorial Auditorium0.4 mi
- Burnside Fountain0.5 mi
- St. John's Catholic Church0.5 mi
- Worcester Art Museum0.6 mi
- Aurora Hotel0.8 mi
- American Antiquarian Society1 mi
- Our Lady of Czestochowa Parish1.1 mi
- Harry Goddard House1.1 mi
- Beacon Street Firehouse1.1 mi
- Morris Levenson Three-Decker1.2 mi
- Pilgrim Congregational Church1.6 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn Express Worcester
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 8.1 |
|---|---|
Distance to city centre | 0.5 mi |
Nearest airport | Worcester |
Distance to airport | 4.1 mi |