Sun City hotels

Pros: The friendly staff and the environment as a whole from rooms, dining room swimming pool

Cons: That I have to leave soon

Pros: After reading previous reviews we were apprehensive but the Palace exceeded our expectations. Staff were friendly, nothing was too much trouble. Service was fantastic. Rooms were clean, breakfast was good and the service at breakfast was great.

Pros: Wow stunning place, so much to do in the resort, comfortable quiet room with amazing view, dinner in the tower was amazing special thanks to johannes and johannes serving us, best breakfasts ive ever had with so much choice, great dinner in both restaurants, will definitely return.

Cons: Perhaps some of the staff not as attentive as they could of been.

Pros: Felt very safe and secure

Cons: Nothing

Pros: the hotel rooms needs an upgrade for the cost

Cons: the rooms

Pros: Breakfasts was awesome as usual, enjoyed the location...Will definitely be back!

Pros: good choices

Cons: all ok

Pros: Location of property ideal

Cons: Room with sofa tiny and not worth the money we paid. A complaint was made and we moved to the soho where the room was bigger. Do not sell this property to families with kids aged 8+

Pros: Everythingp

Pros: I liked how the staff took care of us the mist of the Covid 19 pandemic. There was a sense of comfort

Pros: the check in was quick , and the staff was friendly. There were sanitizers almost everywhere around the hotel.

Cons: The hotel rooms arent that modern. They could do with a little revamp. the Furniture looks old and the caperts were not good either. When we got to the room the bar fridge was not working,and there was no drinking water too.

Pros: Pea ce and quiet

Cons: Having to rush because of Corona virus

Pros: The staff is super friendly

Cons: Nothing

Pros: What a nice place ! Staff at checkin was very friendly and helpfull. the room we stayed in was absolutely great ! (2 person room with Patio, the cheapest/smallest rooms they have, but it was perfect for us) The room is very modern and clean, like it was brandnew ! Super comfortable bed, great bathroom and TV. Parking right outside the room. The WiFi is slow but most of the time works, but they do apologize for that as they are really in the middle of nowhere. The resort is only 5 Km from Sun City and about 10 Km from the entrance of Pilanesberg National Park, so very good location. The entire resort is really nice, clean and quiet. They have a Free Shuttle to take you to Sun City, takes you to any place inside Sun City you want (we went to see Sun Centre), bout every 30 minutes. (make 1 call to the reception and they come to fetch you) Shuttle bus leaves from the reception. Great Service ! (if you drive yourself you have to park at the entrance of Sun CIty and take a Sun-city-shuttle again, so the free shuttle from the resort is much more convenient !) (entry fee into Sun City is ZAR 75 pp, stays the same either way). The restaurant is also good, for breakfast we paid ZAR 150 pp in the morning, but it's a fair price for what you get: a good breakfast buffet and cook to make your eggs any way you like it, with very friendly and helpfull staff. We also had diner there, good service, very good meals at very decent prices. Especially if you compare this with the prices in Sun City (and how busy and touristic it is there), this is thé best place to stay, 100% !

Pros: Location and the style

Cons: All fine. Nothing

Pros: Room was large and well furnished. Stoep with outside braai and good kitchen facilities made it very comfortable. Excellent facilities for children to play. Bar and restaurant facilities are a backup for the self catering. Shuttle service to Sun City was very welcome. Sun City and Pilansberg are a few minutes down the road.

Cons: Aircon needs to be activated at security and switches itself off when it senses no movement. The childrens beds are just sleeping on the couches, not actual pull out beds or mattresses. Cafe on site is limited, and trip to the local Spar is not family friendly.

Pros: Great resort, amazing steak dinner, short drive to Suncity (rental car).

Cons: N/A

Pros: Very central, quiet, clean - great for relaxation. Will definitely stay there again.

Pros: Staff at Cascades were outstanding, from our arrival to front desk and early morning security.

Cons: Cascades is in need of a serious refresh!, the bedrooms and bathrooms are dated the dark veneer on furnishings highlights. If you make the breakfast buffet available to guests for for four hours constant replenishment is a must. Our breakfast at nine o'clock highlighted the fact with the majority of products looking tired and unappetising, luckily eggs were cooked to order.

Cons: The elevators are faulty, they are too old and need replacement. We got stuck on one of them and on occasions the doors would not open even though we were pressing the button.

Pros: Breakfast is legend.

Cons: Was looking forward to valley of the waves, but not opened. Wish they alerted us before. Couldn’t have a last memorable dinner on Tuesday 24 March as all was already locked down before the official date. Paid for 4 movie tickets for Tuesday but all was closed & couldn’t see movie. No refund received. Refund for nights we didn’t stay, still to be received.

Pros: Everything

Cons: Evy

Cons: Breakfast - Decent, can't complain Room - Very bad as i light coming through the curtains. Asked for assistance but none came. Room - Aircon struggled on certain days.

Pros: Staff was nice, great enviroment

Cons: Enjoyed staying there

Pros: fresh food

Cons: it looks like infrastructure is falling apart, poor maintenance

Pros: Great breakfast, amazing pool, shuttle bus service to the other hotels

Cons: Nothing

Pros: The 3rd Floor is very good as your patio door opens out to a grassed patio area and nice table and chairs (pool view) Legends restaurant within the complex was my favorite - excellent food and staff Rooms look like they have been refurbished recently as they were very nice- fruit bowl and free water on arrival

Cons: Price at €202 for the night was very high, especially as the hotel was not that busy - however on reflection the stay was excellent and i did not mind the price. Be careful when taking a towel at the pool, if you do not return it you will be charged

Pros: The breakfast setup was not well organised as we waited a long time to be seated and the food was not so great

Cons: the carpet in the room was not clean

Pros: Once we were upgraded to a smoke free room, the room was clean and room comfortable.

Cons: The sleeper couch was not comfortable to sleep on and on one evening the bed was not even made up. The breakfast was not great, not much in terms of selection and tasted as if it was cooked the day before. For the amount paid, for myself and two kids, I am not convinced its of value.

Pros: The food and staff were great.

Cons: The room we were given was in need of repair. The tv did not work and the wires were hanging out of the wall. The toilet paper holder and sconces were falling off the wall in the bathroom.

Pros: The breakfast and dinner buffets were excellent! Lots of choices for vegetarians.

Cons: trying to find our way back to our rooms after dark was difficult. Minimal lighting and not enough signs along the way. We got lost!

Pros: The game drive

Cons: The breakfast

Pros: Great position, nicely laid out and the game reserve backdrop was excellent. The staff were very friendly and polite.

Cons: The room are very dark and should have lighter furnishings. The food was not wonderful. A bit more thought should be given to the menu. Everything was mass produced and pretty much tasteless.

Pros: All good

Cons: We had to change one room as it was full of mosquitoes

Pros: Everything

Cons: Nothing

Pros: Inside the reserve also Sun City

Pros: The location is amazing.

Cons: The rooms are bit dated and the cleanliness is a bit dodge. I ordered a cot for my baby and watched housekeeping clean the dirt out of it on my bedroom floor. Coughing and sneezing through the entire process. She then left the dirt on my floor.The cockroach that crawled out the bathroom in the morning wasn’t ok.

Cons: Far from room to restaurant. And from room to parking space.

Pros: well stocked buffet . Friendly staff . Location

Cons: Nothing . Not cheap

Pros: View of the waterhole from the pool. Great food! One game drive per night included. We saw tons of animals. Great experience!

Pros: the staff here are soo friendly and made our experience with a crazy toddler soo much more relaxing i think the staff make this place that extra bit special. the game drive was absolutely amazing we did the evening one and watched the sunset. magic

Cons: the playground is abit tired could do with an update and a clean

Pros: Location and meals.

Cons: Wi-Fi, AC,And general communication needs improvement.

Pros: Beautiful facilities, most of staff are helpful and friendly, not expensive lunch and beverages, nice pool area and bar.

Cons: Too many people in the game drive bus. They should consider reducing the number of people per car, it would become much more pleasant the drive. The dinner in the bush should depart from hotel earlier. We arrived to the place almost 8 in the night, had time only for starters before the show (the show was exceptional). After that we found few options for dinner, apparently the staff was ready to remove everything. We had to eat what was available... That was not nice at all.

Pros: The staff were excellent especially when we compare to previous stays at the Kruger National Park. Grounds well looked after. Accommodation very appealing. Excellent food too. Highly recommend.

Cons: Game drives have no minimum age. We think it would be preferable for people with small children to be in a separate vehicle.

Pros: Extra large beds

Cons: Room to far without view of hippo area

Pros: Based in the Pilansberg Nature Reserve, it is in a great location, with meals of great food served three times a day, there is more food than you can possibly eat. Staff are gracious and helpful from arrival to departure. In our case staff went above and beyond to make our anniversary holiday special, even preparing the room for a romantic evening. On our last day in discussions with Sunny Boy the Head Chef for the evening, we complimented him on the superb springbok steaks. My Wife mentioned that she would have like to have some warthog while we were there. He said he was serving warthog the next evening and we told him we would miss it since we were going home. Sunny boy said he would make a plan for us nipped off to the kitchen cut and spiced two steaks for us and had the grill chefs prepare them for us. They were the best Warthog steaks we had ever had. Having Game Drives Twice a day was fantastic. Our goal was to be in nature and that allowed us to really feel that we were. The Game Rangers were knowledgeable, and shared anecdotes and histories of all the Flora and Fauna. Little touches like preparing the room in the evening by turning on the air-con and turning down the bed as well as putting a little nougat on the pillow were the cherry on the top.

Cons: Wheel chair access to rooms and aid for disabled and elderly climbing onto game vehicles.

Pros: We were a group of 9 guests and all had a fantastic stay at the Ivory Tree Game Lodge. The service was great and the food was excellent. We really appreciated the variety of the buffet for each meal and the rooms were beautifully decorated with an outdoor shower. We all had such a good time and would love to come again. Thank you!

Cons: We were slightly disappointed by our guide as he did not manage to find any of the animals we wanted to see and often stopped to point out birds when we had previously informed him that we were more interested in the animals. He was very kind and enthusiastic, but I would have preferred better information from him and a greater ability to spot/locate animals.

Pros: The room was amazing, great little seating area outdoors to look into the park, we saw some Zebras walking by one day which was nice.

Cons: Paying for extra drinks at dinner....would be nice for a one free glass of wine or a beer.

Pros: Such wonderful friendly staff. Our game ranger Werner was fantastic. Great range of food for vegetarians

Pros: Service, organization

Cons: Too many people at the same time for meals and game drives meant it felt like a bus trip. Should try to stagger the timings

Pros: Room with patio overlooking game fence. Outside shower. Huge soft bed with fully enclosed mosquito net. Quiet restful area. Two game drives a day with knowledgeable rangers. Huge buffets of food, easy to over indulge.............

Cons: Pricey drinks, even soft drinks, so we consumed almost none. Overcast / slightly wet weather. Difficult to see game because of high grass, but that is not the property's fault! Tedious, slow drive to access property from main national roads, but close to Johannesburg and Pretoria. Recommend visit in November / December

Pros: From the minute we arrived the staff were exceptionally friendly, knowledgable, capable and could not do enough to accommodate our family. The accommodation was excellent and we loved the outdoor showers. Our game guide Desmond really made our trip for us. He was attentive and engaging, and put together a safari which exceeded the expectations of each and every participant. His warm and open personality created a wonderful atmosphere during our drives, and we looked forward to each one. We would return without hesitation.

Cons: We liked everything.

Pros: Nice location

Cons: We couldn’t join evening safari due to arrival at 4:45 pm. This is disappointing. We should have been offered this. Time lapse was not so significant from your schedule departure at 4:30 pm. We were told to leave patio area at 11 pm, because your staff is closing. We wanted to stay and the evening with our friends

Pros: Perfect location, amazing food and facilities! The staff is always nice and very attentive. Safaris are amazing as well, our guide Sean was lovely, very passionate about his job.

Cons: Only one bad point, the hotel sent us a WhatsApp the day before arrival, we replied and ask at what time start the safari in the evening to make sure we can rush from the airport to make it on time. No one replied. Then we arrived 2min before departure of the safari cars, we saw all the cars passing by us at the gate so it would have been easy for the reception to get us in and do the checkin after... the lady who received us at the desk was a bit moody and not very friendly to us... Only « issue » we got during our stay.

Pros: This is a fantastic game reserve and I would highly recommend it. The staff is friendly, the service is exceptional and the rooms are modern, comfortable and clean.

Cons: Liked everything about it.

Pros: Overall this lodge never disappoints. I truly believe its the staff that make this place magical

Cons: I think the food is not as nice as I remember from previous visits

Pros: Large, private room with nice views of the bush. Friendly staff (including our game ranger). Excellent food.

Cons: Nothing

Pros: Staff Guides Bed Food !

Cons: Nothing

Pros: Everything. Food was exceptional as was service. Room excellent, game drives were fantastic and our ranger, Brite, was brilliant at spotting and pointing out the animals....he must have a 6th sense! He made the game drives fun and was always cheerful. Also loved outdoor shower. And outdoor meal on last night. Luxury accommodation. Fantastic location. Will return. 5*. Exceptional!

Cons: Nothing. Everything was perfect :-)

Pros: Great food, location and staff.

Cons: Game driver was more busy to discuss than to looking for the animals to show. I booked by mistake for 1 person instead of 2, but send the 2 names of ours, so they knwe we were 2. Bad surprise at arrival as we had to pay R4000 additional. They could have informed me by email in advance !

Pros: This place is paradise! I still can’t believe that a place like this exists. It is absolutely perfect. Location - can’t ask for more. It is quite, in the middle of the Pilanesberg and in front of a water hole which allows you to see the wildlife while enjoying a glass of wine from the terrace. Lodge - absolute perfection. The accommodations are authentic African style, spacious and comfortable. Every lodge has a balcony with view of the water hole and a fantastic bath tub with the same view. Top quality toiletries are provided as well as most comfort items (bath robe, slippers, hairdryer, coffee & tea facilities and a complimentary minibar fully stock daily!!) A decent size pool is available, perfect to relax between the drives. There is a spacious terrace overlooking the water hole with a bar and also a beautiful set up with a fire pit, typical south African Services - a nice breakfast buffet is set up in the outside lounge again with breathtaking views, light lunch is served at 15:30 with enough choices to be called lunch, a 5 courses dinner is served in the lounge with pretty table settings and 5stars food. Drinks are available all day making it an all inclusive resort. Game drives - 2 drives a day are available at 05:00 and 16:00 and they last 3/4 hours. The rangers do everything to make you see the big 5. It was an unforgettable experience. Only advice is to take a binocular with you as it is not provided and for the morning drive wear a jacket as it is cold. I would recommend this lodge if you are looking for a true safari experience combined with 5 stars service.

Cons: It would be nice to have binocular and blankets provided for the games drives.

Pros: Best holiday destination ever,the chefs are world class,service was wonderful

Pros: nice views nice stuff nice hotel!

Pros: Luxurious treatment in an amazing location.

Cons: Nothing at all

Pros: Everything. Fabulous service, fabulous staff, very professional safari guides who went out of their way to ensure we had a fabulous time.

Cons: Nothing

Pros: spectacular location....every game drive was a home run....the 5 course dinners were 1st class......etc,etc….we had a great time

Pros: We enjoyed every minute of our stay at Tshukudu Bush lodge. The lodge and the people working there are just great! + the lodge is situated on a hill in Pilanesberg national park, very secluded there are no other buildings around + situated directly at a small water hole, you can see lots of animals directly from your room + 2 game drives per day in small groups (2-6 people) with very ambitious and well-informed guides + Pilanesberg national park is not overcrowded, we saw so many different animals and four of the big five + we had a beautiful, spacious cottage with big bathroom, huge terrace with (very tiny) private plunge pool, phantastic view to the savannah + all drinks, breakfast, high tea and dinner are included in the price, there is a coffeemaker a free-of-charge minibar in the room + very friendly staff

Pros: Rooms were excellent, views fantastic and the open fireplace was teriffic.

Cons: Electric airconditioning / heating would be a bonus as the fire only lasts about 60 minutes. it was -4 Degrees in the morning

Pros: The exceptionally nice staff, services, premises and the great game drives

Cons: Nothing

Pros: We felt we were looked after very well, a very personal service. These lodges care for a small number of guests. Safaris take 3-4 hours twice a day and the ranger was most helpful and knowledgeable. Some animals can be unruly, so people should keep quiet when close.

Cons: The only thing that was not right was the internet, which was quite intermittent.

Cons: critical lack of service for a place that charges premium prices

Pros: Awesome

Cons: All the space. Bathe& shower were awesome

Pros: Our host, Humba was excellent - friendly, knowledgeable, available if needed. Great game viewing. Good food, nice spacious room.

Cons: Breakfast was disorganised on first day. Jacuzzi not available

Pros: Fantastic experience. The staff on site are really friendly and helpful. Facilities are superb considering you're in the middle of nowhere, our lodge was really comfortable with a fantastic bathroom and the outdoor shower was great. The game drives were incredible.

Cons: Some of the meals were a little underwhelming but overall excellent.

Pros: Humbo, the guide was very knowledgeable, very friendly and funny. The welcome was very nice and the staff friendly. The game drives were magical and the whole package was great. The Lodge was very well appointed and facilities very good

Cons: Check out was easy in terms of payment but a slight drop off in service on the check out day. No weather forecast or chocolate on the pillow on the last night, no biscuits or water in the fridge. No one at the lodge as you leave, in stark contrast to the wonderful reception. We had an allergy issue with my son and we are awaiting on an update re new procedures re food allergy and emergency protocols.

Pros: Emma was a great guide, our last evening we had an excellent hostesss

Cons: Food did not cater for people that do not eat Venison. Basic condiments not available e.g there is muesli, without milk or yogurt, Even though the staff are very nice, they have no clue how to assist guests e.g guests you have to carry your bags, only one person to make, present food and to to a turn down. Much more expected for what we had to pay. Things are just not properly explained and we felt unwelcome. As there were only one person, food were cold (cold soup and cold meat)