Barcelo Maya Palace

Cta Chetumal Puerto Juarez KM 266.3, 77750 Xpu Há, Quintana Roo, Mexico
+52 984 875 1500

Cheapest
rate per night

8.7

Excellent
based on 153 reviews
Barcelo Maya Palace - Xpu Há, Quintana Roo, Mexico
Fri 18/6
-
Sat 19/6
Compare vs KAYAK |

Provider Nightly total
Traveluro £75
KAYAK £83
roomsXXL.uk £90
Traveluro
KAYAK
roomsXXL.uk

Good to know

Value for money

8.2

Distance to city centre

1.8 mi

Location rating

8.6

Nearest airport

Cancún

Distance to airport

44.3 mi

Rooms available at Barcelo Maya Palace

Fri 18/6
Sat 19/6

Standard rooms

£86+

Bed type
Provider
Total stay + taxes & fees
Unknown
£86
Unknown
£112
Unknown
£126
Unknown
£136
Unknown
£182

Superior rooms

£75+

Bed type
Provider
Total stay + taxes & fees
Unknown
£75
Unknown
£83
Unknown
£132

Deluxe rooms

£111+

Bed type
Provider
Total stay + taxes & fees
Unknown
£111
Unknown
£118
Unknown
£147
Unknown
£149
Unknown
£184

Reviews of Barcelo Maya Palace

Pros

Cons

Traveller rating

3
2
0
0
0

Time of year

Traveller type

Show reviews that mention

+
great and the food in 48 reviews
friendly staff in 45 reviews
beach is beautiful in 36 reviews
room beautiful in 24 reviews
ocean view in 22 reviews
great service in 19 reviews
good location in 16 reviews
swimming pools in 12 reviews
la carte in 8 reviews
day long in 7 reviews
every detail in 6 reviews
daily activities in 5 reviews
nice room in 5 reviews
families and those wanting in 4 reviews
four adults in 4 reviews
good at restaurants in 4 reviews
riviera maya in 3 reviews
  • Excellent
    Dec 2019
    10.0

    It was an excellent vacation overall. So many choices to choose from. You can build your day very easy and relaxing or can get as busy with so many activities as you wish.

  • Excellent
    Nov 2019
    10.0

    The VIP Level at the Palace was extraordinarily good! Food was fantastic! Loved every second!

  • Excellent
    Mar 2017
    10.0

    - Friendliness of Staff - Quality of Food at the buffets - Excellent snorkeling and swimming with turtles

    - A la carte restaurants - Spring breakers - way too many loud and obnoxious spring breakers here - avoid March and April!

  • Good
    Mar 2016
    6.5

    Restaurants

    The food was pretty good. The staff were nice.

    The inability to get reservations at a reasonable time, especially when your friends would tell you there were many empty tables.

  • Good
    Apr 2015
    7.1

    The facilities are awesome. Great Beach, Bars, Restaurants, and Pools. Kids had a blast.

    The staff at the front desk and premium desk were horrible. Not friendly and not helpful at all. For such a nice, luxury hotel this is unacceptable. We also experienced unhappy staff at some of the outdoor bars and of all people the girl handing out the towels. If you don't get a dinner reservation which at times is difficult even though the restaurants are never full (funny because you try to book a reservation at a prime time, the staff says they are completely booked), you have to suffer through the awful dinner buffet. The entire management staff at this hotel should be fired or retrained on how to be helpful and polite.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Barcelo Maya Palace

Overview

The Barceló Maya Palace is a stunning resort situated in Riviera Maya, Mexico. With an incredible backdrop of white sandy beaches and crystal clear water, the hotel offers visitors unrivaled views of the gorgeous Caribbean.

This five-star luxury hotel has six different room variations for vacationers to choose from. The base rooms are the Junior Suite, which offers visitors breathtaking views of the on-site tropical gardens. The Junior Suites host up to five guests and come with amenities like a rain shower, minibar, and coffee maker. The top, premier rooms are the Premium Level Seafront Presidential Suites. These suites measure almost 2,000 square feet and have the best views in the resort thanks to their third-floor location. These rooms come with additional amenities like a hydromassage tub, a pillow menu, and a complimentary bottle of tequila for guests staying over four days,

Those staying at The Barceló will feel like they never have to leave. The resort has six different restaurants for diners to choose from. Visitors can enjoy the food here through vouchers they receive upon check-in base based on how long they will be staying. Each voucher is worth a meal at one of the restaurants. Many of the items available are shared across all six restaurants, so it is more a matter of location. Some of the more popular offerings here are the tiger prawns over jasmine rice, seafood stew, escargot, and even sushi platters.

Because of its location, The Barceló is extremely popular for both honeymoons and weddings. Those looking to say their vows on the sandy beaches of the Caribbean can work with the resort to handle everything from decorating to catering. If newlyweds just want to spend their honeymoon here, there are many options for that as well.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.7 Excellent

based on 153 reviews

9.0

Cleanliness

9.0

Comfort

8.8

Facilities

8.6

Location

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Barcelo Maya Palace

ATM on-site
Babysitting or child care
Business centre
Entire unit located on ground floor
Car hire
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Family rooms
Concierge service
Fan
Cribs available
Entertainment staff
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shoeshine
Garden view
Shops (on site)
Room service
Smoke alarms
Breakfast included
Tour desk
Board games/puzzles
Game room
Golf
Books, DVDs, music for children
Health club
Spa
Process in place to check health of guests
Interconnected room(s) available
Child pool
Outdoor pool
Snorkelling
Evening entertainment
Key card access
CCTV in common areas
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Hairdryer
Fitness centre
Tennis
Indoor play area
Cable or satellite TV
Mosquito net
24-hour security
Kids' club
Air-conditioned
Newspapers
Kids' outdoor play equipment
Outdoor furniture
Airport shuttle (surcharge)
Complimentary breakfast
Plunge pool
Free parking
Table tennis
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Water park
Pool table
Private beach
Windsurfing
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24-hour front desk
Designated smoking area
Steam room
Night club
Storage available
Private parking
Shuttle service (additional charge)
Conference rooms
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Radio
Non-smoking rooms available
Terrace/Patio
Disabled access
Roll-in shower
Beach towels
Linens
Towels
Safety deposit box
Seating area
Lift
Massage
Shampoo
Pool bar
Shared lounge/TV area
Shower
Accessible by lift
Adapted bath
Slippers
First-aid kit
Snack bar
Socket near the bed
Sofa
Alarm clock
Sofa bed
Solarium
Balcony
Bathtub
Body soap
Bottle of water
Telephone
Tile/marble floor
Chapel/shrine
Toilet
Toilet paper
Children's television networks
Toilet with grab rails
Safe
Sauna
Cleaning products
Dustbins
Coffee machine
Tumble dryer
TV
Smartphone dock
Upper floors accessible by lift
Conditioner
Valet parking
Desk
VIP room facilities
Walk-in shower
Wardrobe or closet
Water slide

FAQs when booking at Barcelo Maya Palace

How do I get from the Cancun International Airport to the Barceló Maya Palace resort?

What kind of family activities does the Barceló Maya Palace resort have on offer?

What fitness activities are available at the Barceló Maya Palace resort?

Does the Barceló Maya Palace resort offer any night time entertainment?

Can I find medical care at the Barceló Maya Palace resort?

Can I go shopping at the Barceló Maya Palace resort?

Where is Barcelo Maya Palace located?

When is check-in time and check-out time at Barcelo Maya Palace?

Does Barcelo Maya Palace offer free Wi-Fi?

Does Barcelo Maya Palace offer free parking?

Does Barcelo Maya Palace offer free airport shuttle service?

How far is Barcelo Maya Palace from the airport?

Does Barcelo Maya Palace have a pool?

Photos of Barcelo Maya Palace

Barcelo Maya Palace - Xpu Há - Lobby
All photos (35)
Barcelo Maya Palace - Xpu Há - Bedroom
Bedroom (7)
Barcelo Maya Palace - Xpu Há - Bar
Bar (1)
Barcelo Maya Palace - Xpu Há - Pool
Pool (3)
Barcelo Maya Palace - Xpu Há - Beach
Beach (5)

Location

Most popular landmarks

  • Kantun Chi0.8 mi
  • Cenote Azul0.8 mi
  • Xpu-Ha Beach1.4 mi
  • Bahia de Kantenah4.1 mi
  • Akumal Beach8.2 mi

Nearby hotels

Closest

8.2 Excellent (152 reviews)
0.16 mi
8.3 Excellent (40 reviews)
0.24 mi
8.6 Excellent (90 reviews)
0.27 mi

Cheapest

8.2 Excellent (152 reviews)
0.16 mi
8.6 Excellent (90 reviews)
0.27 mi
8.3 Excellent (40 reviews)
0.24 mi

Most recommended

8.6 Excellent (90 reviews)
0.27 mi
8.3 Excellent (40 reviews)
0.24 mi
8.2 Excellent (152 reviews)
0.16 mi