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Barcelo Maya Palace
4 stars

Barcelo Maya Palace

Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 875 1500
From
£155
Cheapest

rate per night

8.1
Very good
based on 365 reviews
365 reviews
Room type
Provider
Nightly total
Standard Room
Double room
Deluxe room

Photos of Barcelo Maya Palace

Overview

Rating

Boasting a private beach, outdoor tennis courts and an outdoor pool, Barcelo Maya Palace offers luxury rooms. This unique resort also features a Turkish steam bath, a sauna and a rooftop terrace, and is within easy driving distance of Playa del Carmen and Paamul.

Barcelo Maya Palace offers a 24/7 reception, as well as an express check-in and check-out feature and an all-inclusive meal plan. For added convenience, it features a kids club, valet parking and a kids pool. It also has convenient options for meetings and events.

The resort features 756 rooms, each equipped with a refrigerator and a mini bar.

Guests of Barcelo Maya Palace can enjoy a beverage at Coco Bar, after sampling a meal at Brasserie Restaurant.

Cozumel International Airport is a 65-minute drive from the resort. 5th Avenue, Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.

Rating
8.1
Very good
Based on 365 verified guest reviews

Latest deals for Barcelo Maya Palace

Wed 7/5
Thu 8/5
Superior room
bed type unknown
King room
1 king bed
Double room
2 double beds
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Barcelo Maya Palace

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Board games/puzzles
  • Game room
  • Golf
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Windsurfing
  • Basketball court

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

General

  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground

Pool and spa

  • Spa
  • Outdoor pool
  • Steam room
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Refrigerator
  • Coffee machine

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Barcelo Maya Palace

8.1
Very good
365 verified ratings
Wonderful
185
Very good
56
Good
49
Okay
25
Fair
23
Mediocre
12
Poor
15

Summary of reviews

Guests say
Guests appreciated the beautiful location, excellent amenities, and cleanliness of the hotel. However, many expressed dissatisfaction with the service, particularly at the front desk, and found the food options lacking in variety and flavor. The check-in process was also frequently mentioned as a negative aspect, taking too long and causing frustration.
AI-generated from customer reviews
Location9 out of 10
Amenities9 out of 10
Cleanliness8.5 out of 10
Service3 out of 10
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All reviews

10
Wonderful
Eddie, Dec 2019
Cons (-) It was an excellent vacation overall. So many choices to choose from. You can build your day very easy and relaxing or can get as busy with so many activities as you wish.
10
Wonderful
Sandi, Nov 2019
Pros (+) The VIP Level at the Palace was extraordinarily good! Food was fantastic! Loved every second!
10
Wonderful
Tim, Mar 2017
Pros (+) - Friendliness of Staff - Quality of Food at the buffets - Excellent snorkeling and swimming with turtles
Cons (-) - A la carte restaurants - Spring breakers - way too many loud and obnoxious spring breakers here - avoid March and April!
6.5
Okay
Anonymous, Mar 2016
Pros (+) The food was pretty good. The staff were nice.
Cons (-) The inability to get reservations at a reasonable time, especially when your friends would tell you there were many empty tables.

Location

Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo

What's nearby

  • Terminal marítima Punta Venado9 mi
  • Xcaret Spa9.8 mi
  • Xcaret Archaeological Site9.9 mi
  • Xcaret Park9.9 mi
  • Underwater Technical World12.4 mi
  • Playacar Golf Club12.9 mi
  • The Reef Marina13 mi
  • Aviario Xaman Ha13.5 mi
  • Terminal Marítima de Playa del Carmen13.9 mi
  • Albertos SCUBA14 mi
  • Parque 28 de julio14.2 mi
  • La Fe14.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Barcelo Maya Palace

Low season

September

High season

March

Average price (weeknight)

£572

Average price (weekend night)

£3,503
Cheapest month to stay with an average 89% drop in price.
Most expensive month to stay with an average 370% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Barcelo Maya Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Barcelo Maya Palace

  • If you’re after a cheap room at Barcelo Maya Palace, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Barcelo Maya Palace, plan to stay on a Friday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Barcelo Maya Palace was booked for on KAYAK in the last 2 weeks was £257, while the most expensive was £257.
  • How long should you stay at Barcelo Maya Palace? KAYAK users usually book their rooms here for 9 days.
See more tips

FAQs when booking at Barcelo Maya Palace

  • How do I get from the Cancun International Airport to the Barceló Maya Palace resort?

    While it is possible to take public transport from the airport to the Barceló Maya Palace resort, it is not the quickest way to get to your accommodation as the buses make several stops along the way. The most convenient option is to book a taxi or a minivan bus transfer with a reputable company. You will be driven straight to the resort which takes about an hour, with the fare for two persons starting from around 1,100 MXN (about 65 USD) for a one-way trip.

  • What kind of family activities does the Barceló Maya Palace resort have on offer?

    If you are looking for a fun activity the whole family will enjoy, head to the Strikers Sports Bar & Bowling Center where you will be able to play a round or two of bowling or compete in video games. It is open 24h a day, with a restaurant serving buffet food or snacks depending on the time of the day. Alternatively, head outside for a game of giant chess, which will combine fun with a learning experience for the kids.

  • What fitness activities are available at the Barceló Maya Palace resort?

    Guests looking to stay active during their stay will find a lot of sports activities to choose from. If you are after a fitness class, you can join the pool aerobics sessions at the Tropical Pool. If you’re looking for a group activity, you can play a game of water polo, a game of basketball, volleyball or football. For something a bit more laid back, you can opt for a fishing trip.

  • Does the Barceló Maya Palace resort offer any night time entertainment?

    The Barceló Maya Palace resort has two theaters on site where you can watch entertaining shows with fantastic dance exhibitions and an orchestra playing live music. There’s a new show every night, the showing starts at 9:30 pm, and all shows are kid-friendly.

  • Can I find medical care at the Barceló Maya Palace resort?

    If you need medical attention while on holiday, head to the Medical Station located at the resort at the Colonial Plaza. A doctor is available 24h a day, and you can get basic medical and first aid care for a fee. For any issues that can’t be treated on site, an ambulance is available to transfer patients to the Hospiten service hospital at Playa Del Carmen.

  • Can I go shopping at the Barceló Maya Palace resort?

    If you are in the mood to shop while staying at the Barceló Maya Palace resort, head to the Maya Mall, the resort’s leisure center, where you will find luxury store B-Fashion. In this fashion store you will find swimwear and clothes on offer from well-known labels such as Lacoste, Desigual and Armani Jeans. For something a little more local, head to Plaza Mexicana Culture & Handcraft, which offers locally crafted products from all 32 Mexican Republic states.(Prices checked 05/05/19).

  • Where is Barcelo Maya Palace located?

    Barcelo Maya Palace is located at Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 14 miles from the centre of Playa del Carmen. Terminal marítima Punta Venado is the closest landmark to Barcelo Maya Palace.

  • When is check-in time and check-out time at Barcelo Maya Palace?

    Check-in time is 15:00 and check-out time is 12:00 at Barcelo Maya Palace.

  • Does Barcelo Maya Palace offer free Wi-Fi?

    Yes, Barcelo Maya Palace offers free Wi-Fi.

  • Does Barcelo Maya Palace offer free parking?

    Yes, Barcelo Maya Palace offers free parking.

  • How far is Barcelo Maya Palace from the airport?

    Barcelo Maya Palace is 19.9 miles from Cozumel. Barcelo Maya Palace is 35.3 miles from Tulum Intl.

  • Does Barcelo Maya Palace have a pool?

    Yes, Barcelo Maya Palace has a pool on-site.

  • How does KAYAK find such great Barcelo Maya Palace hotel deals?

    KAYAK scours the web for all room deals available at Barcelo Maya Palace in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Barcelo Maya Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Barcelo Maya Palace.

See more FAQs

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3-star hotel
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Good to know

Value for money

7.9

Distance to city centre

14.0 mi

Nearest airport

Cozumel

Distance to airport

19.9 mi