Overview

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Best Western Kilima Hotel

129 Holgate Road, York, YO24 4AZ, United Kingdom
+44 190 462 5787

£61+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.4/10 Excellent
Based on 1,121 reviews

Review highlights

  • 9.6
  • 9.3
  • 9.2
  • 4.8

Good to know

  • Near city centre
  • Accessible parking
  • Friendly service

Nearby

    show all

    About

    The BEST WESTERN Kilima Hotel is a 19th century former Rectory originally built for a local wine dealer, located within walking distance of the historic city of York and its attractions. The bar with its original vaulted ceiling are located in the Victorian cellar of the hotel, for your meetings we have a conference room that accommodates up to 26 guests boardroom style. A private car park is available. The BEST WESTERN Kilima Hotel is an ideal base for sightseeing, shopping and easy access to the A1/M1 for business or pleasure. All bedrooms are non-smoking.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Indoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • 24 hour front desk
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,121 reviews
    • 9.6 "World class service."
    • 9.3 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 9.2 "Excellent pool."
    • 6.0 "Internet is average."
    • 4.8 "Vibe wasn't good."

    Overall rating

    8.4 Excellent
    Based on 672 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.6 "Management was excellent, said 96%."
    • 9.5 "Terrific location."
      9.4 "Great parking, according to 94%."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% thought parking was inexpensive."
      7.2 "72% liked the proximity to sightseeing."
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.9 "Breakfast is good."
    • 6.0 "Internet is average."
    • 4.8 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
    • 4.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      4.4 "56% had problems with the shower."
      2.3 "77% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      2.6 "74% criticized the small bathroom."
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    Overall rating

    8.6 Excellent
    Based on 224 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 9.4 "Excellent breakfast."
    • 9.3 "Terrific location."
      9.4 "Great parking, according to 94%."
      9.2 "City centre within easy reach, said 92%."
    • 9.2 "Excellent pool."
    • 5.2 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
      6.9 "Only 69% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      1.9 "81% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."

    Overall rating

    8.3 Excellent
    Based on 224 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 9.4 "Excellent pool."
    • 9.2 "Excellent breakfast."
    • 9.0 "Terrific location."
      9.2 "Great parking, according to 92%."
      8.7 "City centre within easy reach, said 87%."
      10.0 "100% thought parking was inexpensive."
    • 5.3 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.6 "Only 56% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 4.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      1.7 "83% didn't like the unstylish hotel."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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