Refused to give me the room I booked, downgrded me without authorization or even offering to refund the difference. I called the booking site, left my key in the empty room and left. Hotel still refuses to refund anything.
2 stars
Victorian Inn & Suites-York
Photos of Victorian Inn & Suites-York
Overview
Hotel with free breakfast, near Wessels Living History Farm This smoke-free hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Victorian Inn & Suites offers 51 accommodations with complimentary newspapers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool.
Latest deals for Victorian Inn & Suites-York
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Victorian Inn & Suites-York
- Indoor pool
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Shower chair
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Pool and spa
- Rooftop pool
- Heated pool
- Hot tub
- Indoor pool
- Pool towels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
General
- Window
- Family rooms
- Telephone
- Carpeted
Kitchen
- Microwave
- Refrigerator
- Kitchenette
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Things to do
- Casino
Health and safety
- Daily housekeeping
Reviews of Victorian Inn & Suites-York
6.5
Okay
653 verified ratings
Wonderful
227
Very good
122
Good
96
Okay
47
Fair
57
Mediocre
35
Poor
69
Summary of reviews
Guests say
Guests had significant concerns regarding the cleanliness of the hotel, with multiple mentions of dirty rooms, mold, and unpleasant odors. The breakfast offerings were also criticized for being subpar. However, some guests appreciated the spaciousness of the rooms and the comfortable beds, along with the helpfulness of the staff and the convenient location for freeway access.AI-generated from customer reviews
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Score by provider
6.5 out of 10
575 reviews
6.7 out of 10
45 reviews
8.6 out of 10
6 reviews
6.7 out of 10
3 reviews
All reviews
Pros (+) Rooms were clean and we had enough room for all the suitcases. Beds were comfortable. Nice breakfast. Very pet friendly. We arrived quite late after driving in from Colorado and staff was very courteous.
Pros (+) breakfast was good
Cons (-) Had a non-smoking room but it was just across the hall from the smoking rooms. The hallway and my room smelled awful. And whatever they spray in the rooms to cover the smell isn't any better. Last time I stayed at a New Victorian was about 4 years ago and had a similar experience.
Location
3724 South US Highway 81, York, NE 68467
What's nearby
- Anna Bemis Palmer Museum3 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Victorian Inn & Suites-York
Low season | January |
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High season | August |
Average price (weeknight) | £84 |
Average price (weekend night) | £94 |
When to book a room at Victorian Inn & Suites-York
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.3 |
|---|---|
Distance to city centre | 2.9 mi |