Great central location - only a few minutes walk from train & bus station Same choice of breakfast menu every morning - no toast. Can be noisy in late evening from bar in street.
the hospitalty of the staf end half board deal in the room the tv is located on the said of the bed it's difficult to watch the tv it mast bee in the front of the bed
i liked the stuff were very welcoming and helpfull all the time. the hotel location was in the center of Zell am see just 2mins walk to the lake or shopping area. honestly speaking i didnt find somthing i didnt like
Location of hotel, and its coziness. It was a hot period and there was no air conditioning.
In short, the hotel was one of the best hotels I've been through and if i go to this area again you will not find better than this hotel nothing
We loved the location, the rooms, the fantastic staff and the resturant! No, besides that we had to leave :-(
Nothing good to say about hotel. It should be listed as a pension, certainly not a four star hotel. Utterly rude and unproffessional staff. The hotel had "Youth Hostel" rules which were vague at best. No guest should be lectured like a schoolchild for assuming the door woud be unlocked at 10:00 pm. Furthermore nothing about this establishment compares whatsoever to your other four star hotels which we stayed at on this trip. (perhaps the rating was for the sauna?)
The location of the hotel is greets 5 minutes from the Zell am see lake, the decoration of the room is nice and comfort. The reception closed at 10:00 pm !!!, and there are too many bars closed to the hotel and so much noise in saturdays and Fridays I could not sleep till 4:00 am, no AC in the rooms
i like the location and the very friendly staff
the hotel is situated in the nearest places we like to visit no
friendly staff and great location
This is a great hotel right in the centre of Zell am See. We stayed on a B&B basis and the breakfasts are excellent. We also had an evening meal in the adjacent Inn and the food was great here too. If you are looking for a clean, well run hotel which is in a great location and great value for money then this is the place to stay. Nothing - the only improvement which could be made was tea and coffee making facilities in the room - however this wouldn't detract me from staying here again
The most beutifull is the friendly staff and I would like to thank specially Katharina & Eva at the receiption for their assistance and valuable informations which help us to enjoy every day at that beuitful City .Also , the responsible lady at the dinning room who give us a great feeling to be at our home. We suggest that the room should contain a mini bar.
Wonderful hotel! Room was large and the bathrom is large and sparkling; very modern: there is a shower and a tub; a towel warmer and the tiled floor is heated: staff very friendly; hotel in center of town; just a few steps to the lake: shopping and trainstation:
very pleasent staff; extremely tasty food 1- the fact that if you want to go out of parking area you need to go to the hotel reception to take a coin for activation of exit rump; 2- dirty carpet
The clean bright decor or the room, parking, central location and balcony.
Location, balcony, Rooms arrangement there is no laundry in the hotel and no washing machine we can use to wash clothes moreover the laundry is soooooooo far from the Hotel & it was closed in the first four days we were in trouble
Location you need to get a coin from the reception to get out of the parking
Great value for money. Excellent food in restaurant. Located in centre of town. Staff really friendly and helpful. Free parking
Friendly waiters and reception staff. Great half board deal with table reserved for dinner in their lovely restaurant all evening so had flexibility of timing to eat.
location + free internet + staff No lift to the 3rd floor + no AC + very basic breakfast (limited)
Friendly hotel, well located, the food at a good standard, breakfast needed improvement. A small parking space, vehicles could be hurt because of overcrowding.
location no fridge, no AC, no tea/coffee machine
Location was excellant for ski lifts, buses, trains, shops, restaurants etc. Hotel room was very spacious and the bed was very comfortable! There was a nasty blood stain on our sheets when we arrived.... although we told the manager and he was very apologetic and looked embaressed so guess it was just one of those genuine mistakes!
The staff of Hotel Feinschmeck is very friendly and rooms are very comfortable. The wellness area is luxurious and I spent there for two hours enjoying and relaxing.
The staff was very helpful and spoke fluent English. The room was spacious and comfortable, the breakfast fresh and suprisingly rich. We really liked this small town and the local restaurant nearby (Rissenhoff).
Staff always smiling ! and helpful No air-condition
The apartment rooms were newly decorated. Everything was great.
Location, and Reception's friendly Sometime if there are party late at the club next door from my room on 2nd floor can hear it.
The size of the room which was spacious The restaurant was of poor quality and as our booking was only for B&B, we were ushered to a side-room and treated as second class guests.
The meals (we had half board) were really good. There was a small train which ran from the bottom of the road, minutes from the hotel which took us into the centre of Zell am See. Although the staff were very pleasant, they were not well informed about local transport etc.
every thing no air condition
The hotel's atmosphere was excellent, the breakfast buffet was great and the view from the room was beautiful. No airconditioning
Room service was not good (made myself). Bar tender very unpolite. More service people in the evening time.
I like the breakfast,the reception staff was very nice.avery comfortable car parking. the swimming pool water was cold need to be warme up.
latine is a good hotel but i think its a far from the center..
I have proposed this hotil as a start point to fly wherever I want in this buteiful city whereas the lake area is only suitqble during dy time only and rest of time have spent around the hortel, it is nice for me,
Staff was extremely friendly and nice and the location is in heart of the small village. They have excellent dinner in their own restaurant. Room was not comfortable. It was too small and noisy, very very old and old fashion.
Every things is ok very nice hotel and very nice stufe and brekfust good
It was very friendly stuff, nice bar and at very good point for walk and night life Needs some changes to rooms
The restaurant was excellent, and even out of season was busy. The staff were extremely friendly and efficient. A very good experience. No.
Public areas are modern and stylish, kind of scandinavian-chic, very good restaurant, warm and friendly staff. I was allowed to park my motorcycle in a private back alley. The room was small and crammed, a single bed would come better than the double.
A beautifully designed and contemporary hotel with modern artwork hanging from the corridor walls. The staff were very attentive, the room outstanding, the rooftop sauna and hot tub a dream at the end of a day exploring the mountains and lake. I wouldnt hesitate to recommend this hotel and my fiance and I are looking forward to many more visits.
The hotel is very centrally located and the food in the main restaurant is very good. The biscuits provided upon your arrival was also a nice treat! I was disappointed upon checking in as i do not think the website accurately reflects the hotel. The lobby area is very small and no bar area as such to chill before or after dinner. To my mind it was no more than a pension however the price was 50% more. I didn't particularly find the staff friendly or helpful either and upon checking out no one even queried if we had an enjoyable holiday. Finally it is located on the main street in Zell am See but thankfully we had a room at the back.
they have a very good staff in recpition and helpfull and in good place this hotel it's near from everything and in good price and nice breakfast
the lady in reciption so cute
Good location in the center of Zell am See. Nice breakfast. It is an overpriced hotel wich offers only the basics. The room looked more like a student residende room than a 3 star hotel room. Not very clean (I found a spider under my pillow)The bathrooms were small and looked old and dirty. There was no fridge in the room. The Hotel Parking was a bit far from the hotel, very small and it was always full so I had to pay extra money at an other parking area although I had inform the hotel manager that I needed a parking space.
very nice location ,good reustaurant,nice personal if you are with a car you may not find parking place at the limited parking the hotel has 200 meters away from there
The staff were so kind and the location is superp. i like the breakfast dining room and the modern styl of the hotel.no need to mention that the hotel staff is doing thir best for u. Lake of bathroom rob and sliber, we hade a proplem whith the heating system in the fiest night but second was alright.
it is a Guest house. it is not a Hotel
Hotel was well-maintined and staff friendly and helpful.
very kind staff and beautiful location, with a wonderful view over the lake
Friendly staff, astatic house, good view to the lake, 10 minutes walking to the centrum. Poor breakfast, they replacing the towels only one time a week, there is no soaps nor shampoo. The arrival to the zimmer is Dangerous.
Warm and welcoming atmosphere, excellent service, beautiful view and easy access to hiking trails.
hotel's tranquillity, position - closeness to city and mountain facilities, hotel's room - large and confortable with interesting decorations, staff kindness no
Good breakfast and quiet yet convenient location for town. This hotel is not designed for the individual travellers. It is instead set up for the english speaking package tour only. This means that you have no feel of staying in the real Austria.
nice room with two doors between bedroom and hallway
The food was very good and the pool and spa were good and in general the reception staff were very helpful and happy. The decor was rather tired and could do with being refurbished, some of the furniture was badly scratched some The lighting in the dining area and bar was very depressing there was no atmosphere at all it made you feel that you wanted to fall asleep. The staff were talking about going on holiday all the time and that the hotel was closing in two weeks which made you feel as you were in the way.
Friendly and co-operative staff Subdued lighting in rooms
Central location, underground parking, on pedestrian precint in the old part of tne town
The bar and the restuarant were very relaxing with friendly staff. The food and variance of the menu was excellent. A very relaxing stay. Charging for afternoon tea seemed petty.
The quality of the food and the friendliness of the staff. General atmosphere was relaxed and welcoming. Use of hotel by British tour companies meant that hotel was filled with predominately English guests - did not feel as if one was "abroad"
Warm welcome, large room with balcony, mini bar, adequate bathroom, good breakfast with eggs cooked to order. Plenty of free parking. Nice cafe terrace. House wines quite acceptable but limited choice. Poorly furnished room, only one balcony chair which had to be brought in to use at the table/desk (which had no chair), Hot water was brown,.Evening meal service a bit haphazard. Long winded multi courses of tiny portions some better than other. A quality three course meal would be better than a mediocre six course one. Some staff very hapy and welcoming whilst others very dour and sullen. Overall too many package tourists. Ghastly musical dinner one evening with non musical soloist on some sort of electronic synthesizer - think they found him at the end of a UK pier in 1965.
Relaxed friendly hotel.good food.Staff excellent.
non smoking, very clean, exellent food, brown labrador
Comfortable & clean, nice traditional decoration on the corridors and lounges, great food, relaxing atmosphere in spa, very good service both in the restaurant and room. No, everything was fine.
Hotel design, service & stuff attitude
Everything was fine: location, services, tasty and much food, swimming pool and saunas. quite expensive
Everything! Thank hotel tirolerhof very much!!!! Nothing
The hotel looks good, rooms are very nice and comfortable.
it was a beautiful hotel very central to everything with all facilities available
I stayed 6 nights at the hotel. The staff were very pleasant and attentive. Breakfast was a superb buffet, with eggs cooked to your specification.Evening meals were also superb, normally 5 courses.Room was great. I would definitely go back there.
Very comfortable room and half board definately worth while. Food was very good. Good position close to the lake.
Sauna, view out of window, comfortable bed I asked to bing me soap, but they have brought lots of showergel, maybe they had no soap at that moment...
The room and view were amazing. We were able to stay there for a fraction of the cost that we would normally pay directly from the hotels site.
lake side view. small rooms. not worth what we pay compare to middle and far easts hotels
Liked the friendly and helpful staff. Felt very welcome.
it has the best view i have ever saw in a hotel the train pass next 2 the hotel
The location. The room did not worth the value for the price I paid. I categorize the room as a two stars and not a four stars hotel. I would not recommend it for the price I paid.
every thing was good they dont tell me that the landury takes 2 days to clean my clothes
Fantastic location and panorama. We'll definitely go back
the location is very nice and they offer parking free of charge the check out is to early 1030 and the check in too late 1400
the view on the lake most of the staff in the front desk are very rude and not helpful. the food at the dinner is terrible. the lobby smell awful since the smoking is allowed !! there is no free internet in the rooms only in the lobby
the location of the hotel is good the hotel is below expectations. it's too old and need renovation. the staff were not so friendly and the service was horrible; I asked for an adabtor and the recepcionist told me to come down to the reception and pick it by myself while when i called the reception to send someone to pick up my lugagges to check out, they told me to wait for 15 mins because 5 people are checking out with me at the same time!!Also the food is not so good and the mini bar is poor. the towels were not enough for two persons! Also the toilet and the bathroom is separated. they are in different rooms. Also there is no internet in the rooms, only in the lobby! the rooms doesn't contain sound isolator; I heard the screams and the stories from my nighbor room.
Very nice. Nice staff. Very warm!
Very helpful with our 3 month old baby The hotel room was extremley hot and we were unable to turn the heating down !!
Clean and of good quality, but with some very odd 'quirks' - see below. The hotel is slightly unusual in that a SUBSTANTIAL ADDITIONAL charge is added to the booking cost for 'final cleaning' for a suite - EVEN for one night.This however only becomes clear AFTER the booking process is completed (UNLESS you read RIGHT TO THE END of the booking information). While the hotel is attractive and clean - everything seems to cost extra. There is even a note in the kitchen area saying that using it may incur an EXTRA charge! This is sad because it is an attractive hotel and would in other circumstances be a wonderful place to stay.
I liked all the ideas of the hotel, if better exicuted, Id consider this hotel the best Id have been to. offering such an array to relax made it a casual spa. couldn't get me a massage even though it was a highlight in advertising. the bathroom was of poor design and the responsiveness of the staff was very mediocre. Not terrible, but nothing was great.
the location of the hotel is perfect..
one of the hotel staff an old lady was very unprofessional and on the last day we were asked to check out at 10 in the morning. i dont understand this is the first hotel which the check out is at 10 and we were not informed on check in.
Near the train station. Very good facilities in nice environment. Good for couple and family. Rate is more reasonable if breakfast is included.
Location - free wireless internet in the lobby - breakfast was good. No air cond. And when open the window it's very noisy.
Very good lounge/sitting area .Also the Wellness area was of a very high standard . The indoor pool in winter has a plastic cover which drips from condensation .In summer this is probably fine .
location was good was nothing
the location is very nice and the staff was lovely not applicable
hotel's location small rooms (at least the one we had), bad sewage smell, parking place in front of out windows
The staffs were really helpful and friendly
I'd like very much visits at spa center...wonderful facilities for relax.
I really enjoyed with my stay there.Since first second I feel home with warm welcoming & lovely family member.Breakfast is good & nice,comfort rooms with amazing balcony.Internet is very quick but it's will be great if it with WIFI not with cable. Good deal to make it again.
الفندق لا يستحق المبلغ الذي دفع للاقامة به الاستقبال كان سئ من قبل موظف الاستقبال ديفيد الفطور كان سئ
Nice and very friendly owners. Spacy and comfortable rooms with balcony - at 2nd or 3th floor (make sure you'll get one of them and not the others). Parking space could be easier to operate on, but... at least there is always some place to leave a car.
You could tell the owners really care about the place. Everything was well-maintained and beautifully decorated. It was very comfortable place to stay. The location was perfect, close to the train station, the lake and the town center...all about a five minute walk away, yet was cozy and quiet.
Everthing was good
the staff where very friendly and helpful,the breakfastwas very good,plentyful with a good variety.
The location. The room. The breakfast. No wired internet in every room. No reception at night. They are not flexible in changing the reservation. The staff of room cleaning do not nock the door before getting in.
Good size of the room & location neer the lake , No wifi connection
Very friendly and helpful staff. Breakfast was great. Close to the town and restaurants. Very spacious room and bathroom. The roof in the bathroom was low and as my husband is 2m tall he kept hitting his head. Reception is only open at certain times.
The quitiness and good nature . Only one thing ... there is no safty box , when I asked them about the safty box , they told me ... it is a safe town and I dont need it .
Comfortable rooms, good location, sevices.
the staff were very kind and helpfull the gym is poor, i would rate this hotel as 4 or 4 + but for sure not 5 star, although i booked a 50m suit they charged me additional 50% of the suit rate because of 1 less than 5 years old child which is really strange while the other 4 hotels in my holiday did not
Nice gardens. Nice building. Friendly staff. Always trying to sell spa services and products. Particularly rediculous were little stones they provided each day to put in your drinking water bottle. Of course, the remaining of 12 rediculous stones were available for purchase. Train noise. Desk lamp didn't work.
In fact, I liked every bit, and every minute, in this wonderful hotel. The peacefulness and elegance are abundant. On top of every thing is the highly professional and heavenly friendly front-desk staff. Thank you. A very small hint: Is there any chance for fitting air-conditioning appliances, especially during the summer peak. The global warming seems to call for such review.
The hotel is excellent and the service was outstanding above all expectation and the personal was great and it was a great exprience.
Staff was great, good value, was as advertised. Nothing, good value, free internet, free parking, great property
Cozy atmosphere, kind owner couple The railway was suprise at the first night, the trains really passed the house by 30 meters. If staying longer, there could be more choices for breakfast. Also distance to Zell downtown 3 km. Prepay in advance was weird.
Very friendly owners. Breakfast was good. I coudn't connect to the Internet, although I obtained the password
The hospitality was great, rooms were very clean.
Small but very nice place to stay. Very friendly and very personal family that runs this. They were helpfull in any way. Highly recommanded. Rooms were simple but for us it was a stop and go so the room was not so important.
the family who runing this hotel ar very frendly no
Fantastic staff. Very clean room.
I loved the guest house, it is very comfortabel and tidy. everything was clean and the people who worked there helped us alot, we much enjoyed it.
Kind and regardfull owners at the reception desk. Good localization . Confortable and good cost-benefit relation.
The courtesy and helpfulness of the staff
Staff are very friendly The amenity is poor. There are not even shampoo and a toothbrush something.
The staff were very friendly & helpful ,they tell you every thing you want about Zell Am See and the area around .the hotel located in excellent location at the same building of Macdonalds. The hotel entrance near the elevator is very narrow.normal. The breakfast was normal .
This place rocked! I can't wait to go back to Zee am See and will for sure always stay here. The roof top bar/patio is the best. Free breakfast rocked! The staff was so helpful and awesome! Thanks for making the trip awesome! airconditioner - no real big deal though!
comfort , services very noisy
the reception very help and friendly . and I booking double room and the give me suite the breakfast poor and the toilet towels old and bad quality for hotel four star
Hotel was great but traffic noise was really busy and loud
The hotel is very central, 3 minutes walk to the City Express. The room is big enough warm and clean, with a rather simple design,The breakfast is variated, fresh and good, but the food is the same every day. Dinner is also good and variated.The bar and restaurant look very nice and are also very cosy.There is a very relaxed and joyfull athmosphere. The hotel staff is polite and helpfull, but they could be more friendly(especially at the bar).I would have liked a room with a balcony, but I wasn't so lucky.For the rest....nothing disturbing about this hotel.
In fact we weren't able to stay at Zum Hirschen. Despite early booking, we we were housed at the Heitzmann Hotel next door, but had breakfast at Zum Hirschen. Breakfast at Zum Hirscen was very good, rooms at Heitzmann were fine. We didn't like being put next door, and initially they tried to put us all in a family suite with only one bathroom (we had ordered 2 separate rooms, one double, one single). So we can't recommend Zum Hirschen, because you don't know what you're going to get
Friendly staff. Very good evening meals - we ate in their terrace restaurant both nights we were there. Good local parking.
Conveniently located in town near the lake. It was hot with no air conditioning in the hotel. Hotel staff were not very helpful in terms of information regarding the area.
The location was great and the staff were all helpful and friendly. The room was spacious and well furnished Would have liked tea and coffee making facilities
The hotel had an authentic Austrian feel and look, was family run, the food was excellent, and it was centrally placed in Zell am See We found our room a little noisy on Saturday nights, and had to sleep with our windows closed, which we do not like