Overview

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Hotel Alpenroyal

Riedweg 96, 3920 Zermatt, Valais, Switzerland
+41 27 966 60 66

£80+

Overall guest ratings

8.5/10 Excellent
Based on 506 reviews

Review highlights

  • 9.5
  • 9.4
  • 8.5
  • 5.3

Good to know

  • Well-suited elevator
  • Friendly service

Nearby

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    About

    At Hotel Alpenroyal, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the spa tub or enjoy après-ski drinks at the bar/lounge. Other features include an indoor pool, a sauna, and a steam room. Ski passes and storage are also available.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Safe
    • Sauna
    • Pool table
    • Ski-in/Ski-out
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 506 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.4 "Excellent pool."
    • 8.5 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Close to winter sports facilities, according to 100%."
    • 7.0 "Nice rooms."
      6.0 "Beds were acceptable for 60%."
      5.0 "Only 50% thought the furniture was functional."
    • 5.3 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.1 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was stylish."
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    Overall rating

    8.5 Excellent
    Based on 247 reviews
    • 9.6 "Food is to die for."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.5 "Excellent pool."
    • 8.6 "Breakfast is good."
    • 8.5 "Location is great."
    • 6.5 "Rooms are ok."
    • 5.2 "Average comfort."
    • 5.0 "Vibe was decent."
      2.3 "77% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    Based on 172 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Excellent pool."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.3 "Breakfast is good."
    • 8.2 "Location is great."
    • 5.6 "Average comfort."
    • 5.1 "Vibe was decent."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 86 reviews
    • 9.6 "Food is to die for."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Excellent pool."
    • 8.7 "Location is great."
    • 8.6 "Very nice wellness & sports facilities."
      7.7 "77% loved the sauna."
    • 6.8 "Rooms are ok."
    • 5.2 "Vibe was decent."
    • 5.1 "Average comfort."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Well-suited elevator"
    "Friendly service"
    data provided by TrustYou

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