Overview

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Hotel Alpenroyal

Riedweg 96, 3920 Zermatt, Valais, Switzerland
+41 27 966 60 66

£75+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.4/10 Excellent
Based on 518 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.7
  • 5.2

Good to know

  • Well-suited elevator
  • Friendly service
  • Great view

Nearby

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    About

    When you stay at Hotel Alpenroyal in Zermatt, you'll be near ski lifts and minutes from Gornergrat Station and Mountaineers Cemetery. This ski hotel is within close proximity of St. Mauritius Church and Matterhorn Museum. Make yourself at home in one of the 31 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks. Take time to pamper yourself with a visit to the full-service spa. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless Internet access, ski storage, and a fireplace in the lobby. Enjoy a satisfying meal at a restaurant serving guests of Hotel Alpenroyal. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna. The recreational activities listed below are available either on site or nearby, fees may apply.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Safe
    • Sauna
    • Pool table
    • Ski-in/Ski-out
    • Ski storage
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 518 reviews
    • 9.6 "World class service."
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
    • 7.9 "Wellness & sports facilities were pleasant enough."
    • 7.6 "Good pool."
    • 5.2 "Average comfort."

    Overall rating

    8.6 Excellent
    Based on 248 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.9 "Breakfast is good."
    • 8.8 "Location is great."
    • 7.9 "Wellness & sports facilities were pleasant enough."
    • 7.4 "Good pool."
    • 6.4 "Rooms are ok."
    • 5.1 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
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    Overall rating

    8.3 Excellent
    Based on 165 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.4 "Location is great."
    • 8.0 "Very nice wellness & sports facilities."
    • 7.7 "Good pool."
    • 5.5 "Average comfort."
      5.5 "Only 55% said rooms were big enough."

    Overall rating

    8.5 Excellent
    Based on 103 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.2 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.2 "82% said the elevator was good."
    • 8.0 "Pool is good."
    • 6.7 "Rooms are ok."
    • 4.8 "Not very comfortable."
      4.5 "55% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Well-suited elevator"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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