Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Helvetia

Bahnhofstrasse 72, Zermatt, Valais, Switzerland
+41 27 967 10 20

£58+

Overall guest ratings

7.6/10 Good
Based on 790 reviews

Review highlights

  • 9.7
  • 9.2
  • 4.2
  • 3.5

Good to know

  • Good accessibility by car

Nearby

    show all

    About

    Hotel Helvetia features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer flat-screen TVs and free WiFi. Ski storage, rentals, and lessons are also available.

    Less show all
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Skiing
    • Restaurant
    • Safe
    • Non-smoking rooms available
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 790 reviews
    • 9.7 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.2 "Good service."
      8.8 "88% thought the service was very professional."
    • 4.2 "Rooms are not good."
      0.9 "91% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.6 "94% had problems with the shower."
      0.8 "92% criticized the small bathroom."
      3.6 "64% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 3.1 "Horrible vibe."
      3.7 "Unfriendly atmosphere, according to 63%."
      0.3 "97% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.6 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    View all review categories

    Overall rating

    7.2 Good
    Based on 442 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent breakfast."
    • 7.1 "Good service."
      8.8 "88% thought the service was very professional."
    • 4.4 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.9 "91% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      0.7 "93% had problems with the shower."
      0.7 "93% criticized the small bathroom."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      3.4 "Unfriendly atmosphere, according to 66%."
    • 2.9 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
    View all review categories

    Overall rating

    7.1 Good
    Based on 237 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Excellent breakfast."
    • 7.5 "Good service."
    • 4.2 "Rooms are not good."
      1.0 "90% said rooms were small."
      2.3 "77% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 3.2 "Horrible vibe."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      4.2 "58% complained about the elevator."
    • 2.4 "Quite uncomfortable."
      1.0 "90% said rooms were small."
    View all review categories

    Overall rating

    6.9 Good
    Based on 110 reviews
    • 9.7 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 7.1 "Good service."
    • 3.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.2 "88% said rooms were small."
    • 3.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
    • 2.7 "Quite uncomfortable."
      3.3 "67% thought it was too noisy."
      1.2 "88% said rooms were small."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    Photos
    Map

    Map