Le Petit Charme-inn

Pros: All good

We were very pleased with our stay. They had overbooked one of our nights, so they made arrangements to upgrade us to a three star hotel at no additional cost to us. They also gave us the option to stay with them if we would prefer - and upgrade someone else. We chose to upgrade because the other hotel was closer to the train station - not because we were unhappy with our delightful stay. I would stay here again if we go back to Zermatt.

Pros: Great location - caring staff - clean rooms. Best deal in town!

This was a great hotel in a great location. There isn't any fancy restaurant or fancy public space, but it is perfect for an affordable and convenient hotel in Zermatt.

Pros: The location is perfect as it is just off of the main road in Zermatt and a quick walk from the train station. The staff was absolutely amazing. They spoke several languages making it easy to communicate and get help.

Cons: They only criticism is that if you have noisy neighbors then you may hear them.