Overview

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Schlosshotel

Bahnhofplatz 18, 3920 Zermatt, Valais, Switzerland
+41 27 966 44 00

£100+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

9.3/10 Excellent
Based on 1,318 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.3
  • 5.0

Good to know

  • Nice building
  • Friendly service
  • Train station is close
  • Clean rooms

Nearby

    show all

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Game room
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Bar/Lounge
    • Safe
    • Sauna
    • Pool table
    • Ski storage
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 1,318 reviews
    • 9.7 "Perfectly clean."
    • 9.6 "Terrific location."
    • 9.3 "Excellent amenities."
    • 9.0 "Excellent breakfast."
    • 9.0 "World class service."
    • 5.0 "Bar is ok."

    Overall rating

    9.2 Excellent
    Based on 751 reviews
    • 9.6 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.7 "Nice rooms."
      8.5 "85% thought the view was good."
      8.1 "81% were happy with the bathroom."
      9.8 "98% said rooms were clean."
      8.7 "87% liked the big bathroom."
      7.2 "72% enjoyed the furniture."
      9.0 "90% enjoyed the balcony."
      9.5 "95% appreciated the modern rooms."
    • 5.0 "Bar is ok."

    Overall rating

    9.3 Excellent
    Based on 342 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.4 "Excellent pool."
    • 9.1 "Excellent breakfast."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Rooms are great."
      8.7 "87% thought the view was good."
      7.7 "77% were happy with the bathroom."
      9.9 "99% said rooms were clean."

    Overall rating

    9.2 Excellent
    Based on 224 reviews
    • 9.8 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.8 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      8.5 "85% thought the view was good."
      7.6 "76% were happy with the bathroom."
      9.9 "99% said rooms were clean."
    • 7.5 "High comfort."
      8.9 "89% thought rooms were spacious."
      8.7 "87% thought it was pleasantly quiet."
    • 6.4 "Food is average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Good to know
    "Nice building"
    "Friendly service"
    "Train station is close"
    "Clean rooms"
    data provided by TrustYou

    Recent reviews

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