Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Schlosshotel
Top Wellness Hotel

Bahnhofplatz 18, 3920 Zermatt, Valais, Switzerland
+41 27 966 44 00

£240+

Overall guest ratings

9.3/10 Excellent
Based on 1,285 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.3
  • 6.6

Good to know

  • Friendly service
  • Nice building
  • Train station is close
  • Clean rooms

Nearby

    show all

    About

    At Schlosshotel, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can take a dip in the indoor pool, then visit the spa to be pampered with deep-tissue massages, body scrubs, or mani/pedis. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes and slippers. Ski storage is also available.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Game room
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Bar/Lounge
    • Safe
    • Sauna
    • Pool table
    • Ski storage
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 1,285 reviews
    • 9.7 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.7 "97% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.6 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      8.8 "88% enjoyed the lobby entrance."
      10.0 "100% said the facilities were very new."
      10.0 "100% liked the ski storage."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      8.8 "Management was excellent, said 88%."
      8.0 "Housekeeping was great, according to 80%."
    • 6.6 "Food is average."
    • 6.3 "Average value."
    • 4.5 "Bar is not good."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 745 reviews
    • 9.5 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Excellent breakfast."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.5 "Nice rooms."
      8.4 "84% thought rooms were spacious."
      8.4 "84% thought the view was good."
      8.2 "82% were happy with the bathroom."
      9.8 "98% said rooms were clean."
      8.5 "85% liked the big bathroom."
      8.6 "86% enjoyed the balcony."
      9.3 "93% appreciated the modern rooms."
    • 7.1 "High comfort."
      8.4 "84% thought rooms were spacious."
      8.5 "85% liked the big bathroom."
    • 6.2 "Average value."
    • 4.4 "Bar is not good."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 334 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.5 "Excellent pool."
    • 9.0 "Excellent breakfast."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 7.9 "Nice rooms."
      8.5 "85% thought rooms were spacious."
      8.6 "86% thought the view was good."
      8.1 "81% were happy with the bathroom."
      9.9 "99% said rooms were clean."
    • 6.5 "Food is average."
    • 6.2 "Average value."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 205 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "Nice rooms."
      8.5 "85% thought rooms were spacious."
      8.4 "84% thought the view was good."
      8.1 "81% were happy with the bathroom."
      9.8 "98% said rooms were clean."
    • 7.3 "High comfort."
      8.5 "85% thought rooms were spacious."
      8.5 "85% thought it was pleasantly quiet."
    • 6.3 "Food is average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Good to know
    "Friendly service"
    "Nice building"
    "Train station is close"
    "Clean rooms"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close