Overview

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Helnan Palestine Hotel

Montazah Gardens Palace, Alexandria 21912, Egypt
+20 3547 3500

£68+

Overall guest ratings

8.0/10 Good
Based on 2,076 reviews

Review highlights

  • 8.4
  • 6.7
  • 4.9
  • 4.4

Good to know

  • Very quiet
  • Great view

Nearby

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    About

    Helnan Palestine Hotel offers a great location, putting you within just a 10-minute walk of Montazah Palace and Montazah Beach. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Alexandrina, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There's a poolside bar and a bar/lounge, and rooms at this luxurious hotel offer balconies and 24-hour room service.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,076 reviews
    • 8.4 "Location is great."
      8.8 "88% appreciated the closeness to the beach."
    • 6.7 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.7 "Housekeeping was ok, according to 57%."
    • 6.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Average amenities."
    • 4.9 "Ugly beach."
      0.7 "93% thought the cleanliness of the beach was not up to par."
    • 4.4 "Not very clean."
      4.2 "58% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
      4.3 "Unclean dining area, according to 57%."
      0.0 "Dirty pool, said 100%."
    • 4.4 "Disappointing food."
      4.3 "For 57%, the dining experience was not enjoyable."
      1.4 "The price was too high for 86%."
      4.3 "Unclean dining area, according to 57%."
    • 3.7 "Breakfast is below average."
      1.3 "87% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 747 reviews
    • 8.6 "Location is great."
      8.5 "85% appreciated the closeness to the beach."
    • 6.4 "Service is ok."
      6.4 "64% said the reception staff was ok."
      5.6 "Housekeeping was ok, according to 56%."
    • 6.1 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.8 "Average amenities."
    • 5.7 "Average comfort."
    • 4.6 "Not very clean."
    • 4.2 "Disappointing food."
    • 3.9 "Breakfast is below average."
    • 3.1 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Terrible value."
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    Overall rating

    8.0 Good
    Based on 996 reviews
    • 8.8 "Location is great."
    • 6.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 6.2 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.1 "Only 51% said rooms were clean enough."
    • 5.8 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.2 "Average amenities."
      6.9 "69% found the grounds not bad."
    • 5.0 "Beach is so-so."
      0.6 "94% thought the cleanliness of the beach was not up to par."
    • 4.7 "Disappointing food."
    • 3.9 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 3.9 "Not very clean."
      0.0 "Dirty pool, said 100%."
    • 2.9 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 332 reviews
    • 8.6 "Location is great."
    • 6.7 "Service is ok."
    • 6.4 "Rooms are ok."
    • 6.3 "Average comfort."
    • 5.3 "Average amenities."
    • 4.9 "Ugly beach."
    • 4.6 "Not very clean."
    • 4.6 "Disappointing food."
    • 3.2 "Awful breakfast."
    • 3.1 "Terrible value."
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    Good to know
    "Very quiet"
    "Great view"
    data provided by TrustYou

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