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Hôtel Universel

1000 Boulevard des Cascades, Alma, QC G8B 3G4, Canada
+1 418 668 5261


+1 418 668 5261
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Overall guest ratings

8.3/10 Excellent
Based on 215 reviews
See all reviews

Review highlights

  • 9.2
  • 8.8
  • 7.9
  • 4.5

Good to know

  • Modern Hotel
  • Comfortable beds


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    Located in Alma, Hôtel Universel is minutes from Alma College and Parc de Falaise. This spa hotel is within close proximity of Ville d'Alma Spectacles and L'Odyssee des Batisseurs.


    Make yourself at home in one of the 71 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.


    Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a fitness center.


    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and an elevator (lift). Free self parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Golf
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Free parking
    • Storage available
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 215 reviews
    • 9.2 "Excellent pool."
    • 8.8 "Location is great."
    • 7.9 "Good service."
    • 7.0 "High comfort."
    • 5.9 "Rooms are ok."
    • 4.5 "Breakfast is below average."
    • 2.1 "Terrible value."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 70 reviews
    • 8.0 "Great service."
    • 6.8 "Average comfort."
    • 5.8 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 126 reviews
    • 9.0 "Excellent pool."
    • 8.5 "Location is great."
    • 7.9 "Good service."
    • 6.7 "Average comfort."
    • 6.0 "Rooms are ok."

    Overall rating

    7.6 Good
    Based on 17 reviews
    • 6.0 "Rooms are ok."
    Good to know
    "Modern Hotel"
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

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