Overview

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Hotel Universel

1000 Boulevard des Cascades, Alma, QC G8B 3G4, Canada
+1 418 668 5261

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+1 418 668 5261

Overall guest ratings

8.3/10 Excellent
Based on 218 reviews

Review highlights

  • 9.4
  • 9.1
  • 6.8
  • 5.0

Good to know

  • Comfortable beds
  • Clean hotel facilities

Nearby

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    About

    Hôtel Universel is a great choice for a stay in Alma. You can visit the spa to indulge in Swedish massages or body treatments, and Pacini serves Italian cuisine. An indoor pool and a bar/lounge are other highlights, and rooms offer room service and premium bedding.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Casino
    • Game room
    • Golf
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Free parking
    • Storage available
    • Outdoor tennis
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 218 reviews
    • 9.4 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Excellent pool."
    • 9.1 "Terrific location."
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 7.7 "High comfort."
      8.8 "88% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 6.8 "Rooms are ok."
    • 5.0 "Vibe was decent."
    • 4.2 "Breakfast is below average."
    • 3.0 "Terrible value."
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    Overall rating

    8.4 Excellent
    Based on 74 reviews
    • 8.0 "Great service."
    • 7.4 "High comfort."
    • 6.5 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 143 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.6 "High comfort."
    • 6.9 "Rooms are ok."
    Good to know
    "Comfortable beds"
    "Clean hotel facilities"
    data provided by TrustYou

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