location of hotel.
We arrive at the hotel after paying for a twin room to only be told there was no rooms available as it was fully booked and two 21year old males had to share a double bed. The room was unclean with a broken shower head. Hotel staff were unorganised; I put a deposit down on a plug converter which I was then told there’s nothing to show I’ve left a deposit. The manager doesn’t work weekends and nothing can be resolved without a manger which isn’t good for a weekend party. Yet to hear back from the email I sent.
Below average hotel! I
I must say the location was unbeatable for me. Very close to the Central train station and the bars around.
The staff was not much friendly. I woke up afternoon due to jetlagging. The housekeeping had left already to clean up the room and change the towels. They couldn't give me extra towel. Indicating "the towel is limited". The room was so small and the bed was small and not comfortable. I wouldn't stay there again!
Location Helpful staff
My room the heat/ac didn't work.....
The location of the hotel was central to the main tourist areas of Amsterdam.
The room was not very updated and located at the very bottom of the hotel. No elevator to go down and had to go down a few sets of stairs.
Located in Amsterdam (Amsterdam City Centre), XO Hotels City Centre is within a 15-minute walk of Dam Square and Anne Frank House. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Based on 6,133 reviews
Bar and Beverages
Policies vary by room type and provider.