Overview

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Best Western Hotel Carlton

5 Rue Des Glieres, 74000 Annecy, Rhône-Alpes, France
+33 4 50 10 09 09

£75+

Overall guest ratings

8.1/10 Excellent
Based on 1,629 reviews

Review highlights

  • 9.5
  • 8.8
  • 5.4
  • 5.0

Good to know

  • New rooms
  • Near city centre

Nearby

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    About

    Just outside the Medieval City, the Best Western Carlton Hotel is ideally located in the heart of the town, just a stone throw away from the breath taking panorama of the Annecy Lake and its mountains. The hotel is entirely air-conditioned. Our 55 personalized bedrooms combine elegance and refinement along with modern amenities. We have Wi-Fi Internet access, mini bar, and satellite TV, which is an ideal venue for business or leisure trips. Start your day with an American breakfast buffet in our restaurant or order breakfast in your room both for a fee. Relax and unwind in our lounge & bar at any time of the day and into the evening. Our conference and meeting rooms with natural daylight can be tailored to meet your requirements. Our restaurant, L'Arpege, is open for groups and seminars only. Enjoy our traditional and creative cuisine of one of our large range of menus. Private Parking. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Skiing
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,629 reviews
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.4 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.0 "For 50%, maintenance was acceptable."
      6.7 "67% thought the bathroom was big enough."
      7.0 "70% were happy with the tv."
    • 5.4 "Food is average."
    • 5.0 "Average comfort."
      6.7 "67% thought the bathroom was big enough."
    • 3.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
      4.2 "58% thought the facilities needed updating."
    • 2.3 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 1,156 reviews
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was modern."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.6 "Rooms are ok."
      6.5 "65% thought the bathroom was big enough."
      6.8 "For only 68%, the tv was ok."
    • 4.9 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.7 "53% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      2.7 "For 73%, the lobby entrance was sub-standard."
      4.1 "59% thought the facilities needed updating."
    • 2.0 "Terrible value."
      0.3 "97% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    Based on 293 reviews
    • 9.6 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.5 "For 55%, maintenance was acceptable."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Average comfort."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.4 "Terrible value."
      0.4 "96% said the breakfast was too expensive."
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    Overall rating

    7.9 Good
    Based on 16 reviews
    • 6.2 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 162 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 8.5 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.5 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 5.1 "Food is average."
    • 4.8 "Not very comfortable."
      3.6 "64% said rooms were small."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 2.4 "Terrible value."
      0.4 "96% said the breakfast was too expensive."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "New rooms"
    "Near city centre"
    data provided by TrustYou

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