Overview

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Best Western Plus Hotel Carlton

5 Rue Des Glieres, 74000 Annecy, Rhône-Alpes, France
+33 4 50 10 09 09

£77+

Overall guest ratings

8.1/10 Excellent
Based on 1,595 reviews

Review highlights

  • 8.9
  • 8.7
  • 5.3
  • 5.2

Good to know

  • Near city centre
  • Train station is close

Nearby

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    About

    Just outside the Medieval City, the Best Western Plus® Carlton Hotel is ideally located in the heart of the town, just a stone throw away from the breath taking panorama of the Annecy Lake and its mountains. The hotel is entirely air-conditioned. Our 55 personalized bedrooms combine elegance and refinement along with modern amenities. We have Wi-Fi Internet access, mini bar, and satellite TV, which is an ideal venue for business or leisure trips. Start your day with an American breakfast buffet in our restaurant or order breakfast in your room both for a fee. Relax and unwind in our lounge & bar at any time of the day and into the evening. Our conference and meeting rooms with natural daylight can be tailored to meet your requirements. Our restaurant, L'Arpege, is open for groups and seminars only. Enjoy our traditional and creative cuisine of one of our large range of menus. Private Parking. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Skiing
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,595 reviews
    • 8.9 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.6 "96% thought it was clean."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.3 "Housekeeping was great, according to 83%."
    • 6.3 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.5 "For 55%, maintenance was acceptable."
      6.9 "69% thought the bathroom was big enough."
      6.0 "For only 60%, the tv was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
      6.9 "69% thought the bathroom was big enough."
    • 5.2 "Food is average."
    • 4.9 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      1.2 "For 88%, the lobby entrance was sub-standard."
      4.0 "60% thought the facilities needed updating."
    • 2.2 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 1,164 reviews
    • 8.9 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.5 "95% thought it was clean."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "Housekeeping was great, according to 80%."
    • 6.0 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
      6.7 "67% thought the bathroom was big enough."
      6.1 "For only 61%, the tv was ok."
    • 6.0 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      3.9 "61% said rooms were small."
    • 4.4 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 2.1 "Terrible value."
      0.4 "96% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    Based on 287 reviews
    • 9.1 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.7 "97% thought it was clean."
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.8 "For 58%, maintenance was acceptable."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Average comfort."
    • 5.0 "Internet is average."
    • 2.4 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Overall rating

    7.9 Good
    Based on 143 reviews
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
    • 8.6 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.0 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.6 "For 56%, maintenance was acceptable."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Food is average."
    • 5.0 "Average comfort."
    • 2.3 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Train station is close"
    data provided by TrustYou

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