Lausanne hotels

Pros: Service was superior

Pros: The new rooms The bathroom layout The view Asian food selection at breakfast and Japanese restaurant

Cons: The color scheme in the halls The Cafe experience is not consistent with the rest Presentation of Asian breakfast at buffet

Pros: Hotel with history

Cons: Expensive parking

Pros: It is an excellent and traditional hotel. The people working in the hotel is vert smart. Its location is best near the lake, but very covinient because the subway transports us to the old city and station. Further, we enjoyed the breakfast every morning.

Pros: The hotel is amazing, well maintained and the service was impeccable The choice if restaurants was a delight and we loved our dinner at Ann-Sophie The room had the best bathroom we’ve ever experienced!!

Pros: This is an amazing hotel. Service, staff and facilities faultless. If there was a category beyond excellent, they would have it!

Cons: Liked everything

Pros: Room, view, location

Cons: Food was really average to terrible. Sophie pic restaurant presented fusion cuisine but with the worst possible flavors. Bitter bland and confused sense of exotic spices which clearly depicted an inadequate sense of spice mixtures. The prices were extremely unmatched for the quality of food. Steaks were not fresh, bread was hard, and definitely requires a review regarding organic or freshness level. I’ve eaten haute cuisine everywhere and the hotel really misses the mark. Extremely overrated advertising for its food establishments. Location and serenity made our stay enjoyable enough to endure lack of quality cuisine.

Pros: It's one of the best hotels we've ever stayed in - all around the world, and we are very experienced and demanding travellers. Amazing room, view, service, food, condition, location - everything. You simply cannot make it better! We received a free upgrade to the beautiful suite and we'll be definitely back to this room. The food in the Michelin starred restaurant Anne Sophie Pic was very good, especially the desserts. Don't look any further, it's probably the best hotel on the Geneve lake.

Cons: The water in the swimming pool was rather dirty, it should be cleaned more thoroughly. Manicure service in the SPA is very poor, especially for the price you pay.

Pros: everything

Pros: Envirounment at the hotel area, Very very nice room, corridor, stears, lift, lights, staff persons, very good air-conditioning, but I do not understand how we can change it for more lower level of the power at the night time. There nit found that buttons.... Everyone else buttons found! ???? Chess board, backyard on the hotel area, but buttons was disapointed, them could be a better materials, not plastics. And what is the best at the room, you can change for it for extremely dark with daytime or night time too. This is very rare things at the hotels. And this hotels security things is more better, but little bit better only than other hotels at the Switzerland area. I like these hotel very much, becouse envirounment inside the hotel was extremely excellence, this is the King house. MY worldwide evaluate number for this hotel with this price, is: 7,6 (0-10): couse every discussed reasons in here and you can't use some services properly for example at the hotel large property area in the morning.

Cons: Chess buttons, services not working properly and it was below average lewel sometimes and sometimes it is extremely professionals, and sometimes there not found any services. But for the start point and check in time, services was very excellence from one person from the desk and advisor round at the hotel. Perhaps the workers were too busy and had too many tasks. Or maybe the work is organized in the wrong way because the hotel is really big. This is not a good thing for this price. And near the French border (more French workers), services was not so extraordinary. Service was clearly worse, than for example at The Zermatt area. Other employees were much more professional. I do not know what is the reasons.... These is not a good thing for the staff or customers or the French speaking workers itself. I think so, that everybody can change these things with co-operation together and solve the these disturbing problem. Price is not a customer issues and services is not a customers problems. Anyway other services from other workers was not very good level, becouse tasks do not done succesfully. Anyway, attitude is very good for everybody. I am very glad for it. The spa area didn't look as great as it should look at this level hotel. The swimming pools are bad to the luxury hotel. Them should be renovation (big cange).

Pros: Non

Cons: Non

Pros: Everything. Staff and services amazing

Cons: Everything was amazing

Pros: Location, staff, business centre, pool , clean rooms and toilets, rooms with AC is a plus, lovely garden.

Cons: Breakfast lacks in variety for a 5* hotel. Tv - english channels , mostly news channels

Pros: The hotel is amazing, facilities are perfect, staff were super friendly. The pool and Spa were outstanding

Cons: It’s expensive

Pros: Excellent location between old town and Lake Geneva. Easy access to Metro and Swiss train network. Wonderful pool. Rooftop bar has a terrific view ( if a bit expensive).

Cons: Expensive food and bar.

Pros: Totally loved the place and for sure will come back to this hotel. I strongly recommend this place for people and friends.

Cons: Nothing because everything was perfect.

Pros: It is hard on the tongue to say what you may see in this place of cleanliness and happiness and the most beautiful workers of their soul I did not see anywhere that makes you happy

Pros: Super clean and contemporary

Cons: Almost nothing

Pros: The property was good and staff was friendly.

Cons: I was charged extra for every small service which normally you would not expect. For instance, charged CHF25 to empty the mini bar and CHF10 for room service which I thought was a rip off. I was not aware of any such charges and straight away saw them in the bill.

Pros: Phantastic Skylounge and nicely done Brasserie with great food and outdoor seating. Friendly and helpful staff, rich breakfast menue, high quality and spaceous indoor SPA area, great architecture and premium quality interior

Cons: Outdoor pool area pretty narrow; service pace, sequence of ordering and delivery not always as perfect as expected, location of the hotel in the city is more functional than beautiful

Pros: Location, friendly, comfortable

Pros: Wonderful staff fabulous breakfast room are modern showers are fantastic so is modern bathroom perfect location emailed staff told us exactly what train to take and what to do when we exited station take elevator go left cross bridge unbelievable directions

Cons: Nothing

Pros: Facilities are new and very clean. Great breakfast too.

Pros: Fantastic hotel with great comfort, breakfast is diversified and tasty. Bathroom is wonderful. I recommend the place warmly.

Cons: The size of the room could have been a bit bigger

Pros: Perfect location for us. Right on top of shops, restaurants etc. Metro few mins away. Breakfast very good. Good choice of food. Coffee great and I dont usually drink a lot of coffee. Bathroom fabulous. All new.

Cons: We had to open window at night as very warm. Air con provided but too noisy to put on. Therefore noise from street was a little disturbing but not too bad.

Pros: Excellent location! Our room was very clean and roomy! The staff was also extremely helpful in helping us get around town.

Cons: It was a little warm in our room, but it cooled down at night after you opened the window. It was also an especially hot week in Lausanne.

Pros: Everything

Pros: Super friendly welcome, helpful staff, brilliant breakfast. (Great range of cheeses & you must try the mini muffins!) Wonderful room & excellent attention to detail. Great place.

Cons: Funny air conditioning unit, but in fairness it may have been user error!

Pros: Location and decent brekkie

Cons: Light switch in the bathroom was illuminated, and with the funky hanging blinds but not a wall between the bathroom and the bedroom, couldn’t sleep so well because it was never pitch black. THAT HAS TO BE CHANGED Also, a bit weird having a huge full length mirror directly facing you sitting on the toilet, also one directly to the left.

Pros: Spotlessly clean in a central location, modern and excellent condition, good breakfast albeit limited selections.

Cons: Staff needs to learn to smile and respond to requests less grudgingly.

Pros: The location was perfect

Cons: Check-in was supposed to be at 3pm. We arrived at 3pm and were told that the room wouldn’t be ready for another 1.5 hours!! We went back again after this time and it still wasn’t ready so they sent us away for another half an hour! Disgraceful. The bedroom was dark and claustrophobic and the air con totally in-effective. The bad was extremely creaky and woke us up all night long. I nearly fell down the stairs to the restaurant as I stepped out of the lift as there was no balustrade. This is a huge self and safety hazard (pic enclosed). I checked out of the hotel the morning after our first night, refusing to stay any longer. The pool changing rooms and toilet were filthy. Staff didn’t seem to care about anything at all. I would like someone to call me to discuss a refund for my stay please as I am really unhappy.

Pros: Great location near port and metro that quickly takes you to city center. Good swimming pool. Near best restaurants.

Pros: Amazing location right by the lake (note this is not in Lausanne city center) and 5min walk to tram station. The hotel is stylish, rooms are ample and comfortable. Molton Brown toiletries were a nice posh touch. The pool was neat (though see cons below) and pool towels were constantly replenished by staff. Pool area was kept neat. Staff was attentive and nice. Would stay again despite the small problems. The hotel offered public transportation passes throughout stay, which was quite helpful to get to the city center.

Cons: Car park was abusively expensive (30CHF/night) for hotel guests. There are several buildings in the complex and ours had a couple of flight of stairs you needed to carry your luggage through. The pool area is relatively small for the number of guests and was a pain to get loungers, especially because people block them and went out for hours. I also understand the need for the pool area to look stylish but they could've put more sun umbrellas in there.

Pros: Great view. Lovely decor and location.

Pros: Beautiful location, nice facilities. The hotel is a grouping of beautiful, old buildings - almost like manor houses. We had a gorgeous view of the lake, the AC worked well and our room was spacious. The pool area was relaxing and lovely. We were able to walk to many sites and others were easily accessed by the near by metro.

Cons: Was very pricey to add breakfast. There were many steps to our room - this was ok for us (a bit tough with luggage), but for someone who would not be ok with it, be sure to ask for an accessible room.

Pros: Excellent location and food! Friendly staff. Only the rooms in the main building are up to date and comfortable. The other two or three buildings have older/old-fashioned rooms. All still comfortable and clean but relatively expensive if you are given one of those. You then really pay for the outstanding location of the hotel.

Cons: Strange smell in the lower floor / restaurant level. Couldn’t figure out what that was. Perhaps cleaning products or the kitchen.

Pros: Fabulous location, especially during the summer months - at Ouchy port, close to the M1 (metro), buses, ships

Cons: Staff is so-so. Rooms are very small.

Pros: Location is excellent , garden bushes are pretty. Bed was very comfortable.

Cons: This is NOT a place for honeymooning or relaxing. Children run rampant. This morning I went to relax by the pool , I could not even get it as there as a headcount of 6 loud children as soon as they left another group followed. My room was eye view of the cafe with hardly a lake view as the umbrellas are there. I can’t look outside with someone looking inside. Check in took 20 minutes. I had to speak up and ask for help.

Pros: Well appointed and spacious rooms. The room was comfortable and had all the amenities needed and desired. Relaxing environment. Great location.

Pros: Very well located overlooking the lake. Nice big room with excellent connectivity. Underground parking and a nice pool.

Pros: Breakfast: OK ; Location: OK ; Overall: OK

Cons: Nothing

Pros: Excellent restaurant facilities and very close to the Metro to travel into Lausanne; 10 minutes journey in total

Cons: Air conditioning

Pros: Room was spacious, modern furniture and the hotel was close to the tube station.

Cons: No refrigerator, no A/C in the rooms, there was a fan.

Pros: Super clean and modern

Cons: In a same building with hospital

Pros: The breakfasts were very nice, although we did eat dinner one evening in the restaurant however I would not really recommend this as it lacked choice and wasn't that great.

Pros: Welcoming, airy, clean, very nice room, good restaurant and close to the Metro

Cons: No air conditioning but not needed on this occasion

Pros: Location was great, close to Metro so just a quick trip down to Lake and Hotel provided us with free 24hr Metro Pass to enjoy. Very quiet with nice spacious rooms and very modern feel about it. Breakfast was good value with lots of variety

Cons: There was no air conditioning in the room but there were fans provided

Pros: We had a very nice evening meal outside on the garden terrace.

Cons: We stayed in a twin-bedded room but the light switches were only on one side of the beds. Hotel not that near the town centre, however only a short walk to the metro.

Pros: Room was very spacious with a big terrace. High tech lighting. Brand new furniture. Good breakfast buffet. Parking available (for a fee). Very close to CHUV metro station.

Cons: It’s attached to a hospital.

Pros: Excellent breakfast. Friendly staff. Good location.

Pros: Cleanliness, hospitality and proximity to Metro station

Cons: I was expecting room with balcony as mentioned in the description but didn't get that.

Pros: Everything was perfect

Pros: Great location. Fantastic people watching. Food in the restaurant was very good. Breakfast was lovely - especially eating outside overlooking the lake.

Pros: Location spectacular - they upgraded me to an even more fabulous room which was in fact a suite! It was sensational.

Cons: Had to pay extra for breaky

Pros: Everything was perfect

Pros: Location was great, hotel was lovely and with nice facilities. Breakfast was fresh but nothing spectacular.

Cons: My door kept banging each time another door in the hallway closed, so at night it sounded like someone was trying to get into my room. Staff advised i'd been upgraded, but i was put in the room i booked....

Pros: Fabulous location, amazing room, felt like a true boutique hotel

Pros: The location was perfect, right in the centre but maybe a little on the busy side outside, the building is stunning with refurbished high standard room. Breakfast was very good. Bed very comfortable.

Cons: This was a real treat yourself booking for one night on our road trip. The room was very expensive for the small size but I guess you pay for the views, however our room views were out of small windows high in the roof so didn’t really feel we had value for money. They closed the pool sadly as it had an algae issue and although offered use of another hotels pool it just felt a disappointment. I’m not sure the pluses outweigh the minuses.

Pros: An excellent mix of old and new in terms of architecture and life-style furnishings. Stunning location with excellent staff. Unlike many hotels the Chateau d'Ouchy had energy and life!

Cons: There was nothing not to like. Simply perfect

Pros: Huge, well appointed room. Great location. Had air conditioning.

Cons: The air conditioning temperature wasn’t easy to change and it didn’t quite cope with the record heat.

Pros: The Riviera Suite was amazing! Gorgeous view and comfortable accomodations. Staff was friendly and quite helpful.

Pros: Everything was perfect. We arrived at 1 and the room was ready which was great. The room was large, sunny, with a view over the lake. Everything was very clean, elegant and classy. Super comfortable bed, excellent breakfast with quality food. The hotel is close to the railway station and just 2 stations away from centre (we received free transport card). We had dinner on the terrace outside, everything was high class. Definetly the best stay possible in Lausanne, in an elegant, classy and stylish hotel.

Cons: Absolutely nothing to criticise.

Pros: The hotel is located in a beautiful well kept older building with a grand lobby area. The service was great at checkin and we were led up to our room. A nice weekend room with airconditioning and a little terrace. The washroom was big and clean

Cons: Nothing!

Pros: Great location, very nice staff, nice restaurant

Cons: -

Pros: The hotel was comfortable, clean, somewhat old fashioned. Excellent breakfast. Good value for money for the Swiss standards.

Cons: I would prefer a shower instead of a bathtub.

Pros: The staff were friendly and helpful. We booked a space in their underground secure car park for our motorbike which was great (especially as it was raining the day we left so loading up in the dry is a bonus} The hotel provides tickets for free use of the metro which was really useful as once we had walked down to the lake (about 15 minutes) it would have been a bit of a trek to the centre of the town (and uphill!) Breakfast was buffet style with plenty of choice.

Pros: The hotel is close to the station (walking distance) and the staff is very friendly and helpful. Excellent restaurant!

Cons: Nothing, overall very good

Pros: Everything, but most of all the reception desk with their smiles and kindness. The building itself is also a great beauty.

Cons: The scrambled eggs still have some room for improvement.

Pros: Everything was very very good! Staff was friendly with big smiles! Location perfect and very close to Clinic Lemanic it’s was important for me because I came for treatment.

Pros: Very friendly staff. Especially Mr Jansenberger was very helpful in every sense.

Cons: I prefer a shower instead of of a bathtube in the bathroom.

Pros: Lovely Art Deco Hotel with great staff and very convenient location.

Pros: Comfy beds, quirky lift, great parking, good breakfast. Location excellent. Full size bath/shower. Too many hotels have a mini bath these days.

Cons: No aircon. It was really hot and needed the supplied fan on full.

Pros: Quiet location but v close to central train station. Lovely shady garden for sitting out with a nice cool drink. Practical bathroom, no need for an engineering degree to get the shower to work.... Old fashioned towels but in a good way. Design of bed rooms with double door entrance and lots of carpet made it cosy but also good accoustically, so did not hear neighbours. Lovely breakfast room. Excellent muesli and nut yoghurt. Nice coffee in a silver pot. Soft boiled eggs! Home made preserves would have been welcome. So much nicer than a chain hotel Lovely reception staff. Thank you for a nice stay

Cons: Room safe was too high for me to reach

Pros: Great location near the train station. The hotel is old but charming.

Cons: A bit of a climb to get to the hotel but all of Lausanne is like that.

Pros: - Very good location, just a few minutes walk from the train station - Good breakfast in a lovely vintage breakfast area / room, with nice

Cons: - It was too hot in the room and there was no AC (though it's not common to have AC in Switzerland)

Pros: Personnel was super nice. Peaceful location between the station and downtown.

Cons: There wasn’t air condition.

Pros: Hotel location is very convenient to both train & metro stations. It locates at a quiet hilly street, if you prefer walking stairs, it only takes about 6-7 mins and if you go up with a small slope, it takes 10 min walking distance. Part of hotel rooms with air-conditioning while some rooms only provide with electrical fans during summer. We've booked a trip room at high floor which is very spacious, clean and comfortable. But the Wifi is very weak and breakfast is so..so, food options are very limited. The lady served at breakfast room is very rude.

Cons: Wifi and breakfast food quality have to improve. The hair dryer in the bathroom is very out-dated and dangerous because it'll be very hot if you use it longer than 5 mins. Also, if you need to iron clothes, you're required to iron them in the public area of the hallway because there's no ironer and iron board inside the rooms, please note.

Pros: Although nearly everything is small in size, it is so well designed that it was so comfortable to use. The room, restaurand, bath, small garden everything well organized and clean. Staff was helpful.

Pros: Good connection to railway Station

Cons: small rooms, Parking directly in front of sleeping rooms with Noise in the Night when guests arriving,

Pros: the breakfast was very good

Cons: I was pleased with all

Pros: Location is just perfect, free city wide ticket for public transportation provided by hotel, strong AC

Pros: Location was excellent, on the lake and near the metro.

Cons: Staff was not very friendly, sometimes the front desk was unattended.No one at front desk at night.

Pros: The staff were very friendly and helpful. The location is superb.

Cons: No fridge or mini bar in the room.

Pros: Compared to Paris, the room was large. Check-in was quick and the front desk staff were knowledgeable and efficient. The location on lake Geneva was wonderful. Great to catch a boat ride on the lake. There was a small co-op near the hotel for groceries

Cons: There was street noise even at night. Glad we did not have a lake view room as the noise would have been greater. Did not eat in the restaurant due to the high costs. Metro card was great since the steep incline to the station would be a tough hime up.

Pros: Stylish hotel, perfectly located, comfortable bed, good light in the room, professional and nice staff.

Pros: You get a view of the lake and the boats from Lausanne Ouchy are reachable just a few minutes on foot. The Metro is just around the corner as well, so is the Olympic Museum. For the duration of your stay in a booked accomodation in Lausanne you can get a free travel pass for public transport which comes in very handy.

Pros: Location is excellent. Close to the lake as well as to the metro station. Reasonably priced.

Cons: No air-conditioning which can be a problem during the summer. My room faced the street so it was quite noisy.

Pros: The view of the sea was simply marvelous. The bed was comfy, and the bathroom was modern. I knew I was in a good place when I saw the Rick Steves books in the lobby at check-in. I will definitely stay here again.

Pros: did not do breakfasts

Cons: Room was noisy in back with trash work going on some nights Desk clerk didn't know there was a Thai restaurant around the corner

Pros: Located along the waterfront in Ouchy, Hotel du Port was the perfect location for exploring Lake Geneva on foot and by boat. It was also very near the great Olympic Museum and the center of Lausanne was just a few metro stops away.

Pros: Excellent location! Great restaurant attached.

Cons: The room was stuffy at times. Wish there was a extra fan or ac or screen on window to keep it open for air circulation.

Cons: Too hot

Pros: Good location in centre of town with views of the lake from balconies. Very helpful staff.

Cons: No tea or coffee making facilities in rooms

Pros: Great location at good price

Cons: Hotel feels quite old-fashioned, will need to be entirely refurbished at some point. Room was ok but no particular features that made it stand out and no view (although the hotel seemed mostly empty). But for this price, it is perfect for a cheap overnight stay if you are looking for a very central location, just don't expect a 4 star level or service.

Pros: Amazing property in the middle of he city with incredible views. Walking distance to everything including cafes. Shopping and the main a train station (not with heavy luggage as it’s very hilly). Excellent gym and staff and clean. Park right in front as well.

Cons: Rooms could have few more amenities like a coffee maker. But other then that nothing really negative to say except i shall be baxk.

Pros: Location and staff, off street parking.....

Pros: Room was excellent. Definitely 5 star caliber.

Pros: This is a room with a view of Lake Geneva. It is beautifully decorated, spacious and has everything we needed.

Cons: Nothing

Pros: Really central

Cons: Nothing to report

Pros: Staff were sincere and friendly

Cons: Cost of breakfast ((4 * cost of nearby and similar places)

Pros: The hotel sits up over lake Geneva, affording beautiful views of Port Ouchy and Lausanne. The hotel staff was professional, courteous, and spoke English well. The room was average size by American standards, and was comfortably appointed and quiet. The restaurant served a decent buffet breakfast, and dinner was excellent. In the morning and evening they would open the large windows allowing the cool breeze to waft in, providing a nice enticement to stay longer for drinks! The Cathedral Notra Dam of Lausanne is an easy walk from here, as is old town. The bus stop is just down the hill a bit from the hotel, making it quite easy to get around. The hotel even gave us free bus passes for our entire stay, which was a nice bonus!

Cons: Nothing!

Pros: Nice hotel, comfortable, and a good location.

Pros: Switzerland is expensive so price aside, we loved everything about this stylish hotel... except that the front desk gave our room away before our check-out time, and a dude walked in on me half-naked. What a laugh! The hotel is not in the central old town but they give you a free transport card that gets you there easily by metro or bus, and they are a quick walk from the central train station.

Cons: Nothing except what I wrote above about the front desk giving someone our room by mistake when we were still in it.

Pros: I see this as a good mid-market hotel: I liked the design and feel of the room (less so the reception area). Breakfast selection was very good for a hotel of this type.

Cons: Not much that I didn't like apart from the fact that the bed was a single bed. In fairness I had only booked a single room, so I can't technically complain, but I feel in this day and age double beds should be the norm, even for single guests - particularly so in a modern hotel.

Pros: Good location near public transportation

Cons: The room 232 was very hot. It was hotter than the walkway even though we turned the air conditioning to its coldest temperature.

Pros: Location, air conditioning, big windows, comfortable beds and seating, staff, overall great experience !!

Cons: The odd see through bathroom walls

Pros: Lovely breakfast with a wonderful view. Good location near train station.

Cons: Rather noisy. We were on the first floor and could hear every time someone above us flushed.

Pros: Good location

Pros: Location and all the really wonderful Swiss touched were fantastic! Also the room was very spacious with a large 3 part bathroom.

Pros: Walking distance to train station Air con Room was comfy

Pros: Location is on quiet street and close to both the lake and the center- just 2 stops with the metro. The hotel is providing free tickets for the public transport. The room is good for single occupancy or doubles but than the problem is the toilet and shower- if you need to use the rest room in the evening you will wake up your partner. Light is in the room and the toilet at the same time.

Cons: The receptionist was not in a good mood and was not helpful at all. She gave us a room that was not ready yet- not cleaned and with missing towels and toiletries. She made a problem about the parking and sent us to find parking on the street. Eventually I convinced her colleague that the car will fit even with the extra roof box. Than we had to explicitly ask for the free tickets for the public transport. I expected a bit of more proactive approach from the receptionist. At the end all was good but the welcome was a bit disappointing. One recommendation: update the parking description to - private underground parking with limited height of 2 meters.

Pros: Next to the train main station and super close to the metro, which we used to go to the city and to the lake. We could leave the car at the hotel and use public transports, also thanks to the “Lausanne transport card”. The room was comfortable and quite.

Pros: Air conditioning was great and made the room nice and comfortable. It was quiet so there were no noise disturbances at night. All the furnishings and facilities were clean and modern. Shower had good water pressure and the bed was comfortable. Very close to the main train station as well as the central metro line.

Pros: The hotel is located just a few minute walk from the station. Nice, practical, clean and quiet room.

Cons: The lights: it's not possible to use the bathroom/toilets at night without waking up your roommate as there is only a glass door separating it.

Cons: Poor air conditioner

Pros: Location was close to train station. Staff was nice.

Cons: Air conditioning was not working, beds too hard.

Pros: Clean bathroom Clean room Locate near train and metro station Great artworks in the hotel Stain glass windows in the hotel

Cons: Room temperature was warm.

Cons: Cold shower

Pros: Nice location, great room, nice air conditioning, wi-fi working fine

Cons: The breakfast is very expensive (20 chf per person, even a kid)

Pros: Comfortable room and excellent breakfast. The staff are extremely friendly and helpful. A local transport travel pass was provided.

Cons: Nothing.

Pros: Authentic character filled hotel close to railway station and easy access to metro.

Cons: Air conditioning was leaking water in the floor and in need of service which we notified staff.

Cons: Nice Hotel with a great location near the trainstation.

Pros: It was a very attractive hotel with well designed features and parking was immediately outside. The staff were very helpful and friendly and breakfast was very good

Cons: Lausanne is very steep and the walk to the lake was hard work. In the other direction to restaurants was also uphill. I should have realised but it was not easy

Pros: Not muchh

Cons: Chose hotel strictly for air conditioning on a sweltering hot day. AC in my room did not work. Was told I may not get AC because hotel full. After complaining I was finally given a room with AC. At check out I should have had no addition charges but instead I was forced to pay an undisclosed tax. Also had to wait inside a long line for no reason since my room was fully prepaid.

Pros: Beautiful from balcony. Felt right at home. Basic but good breakfast. Nice restaurant. Very clean.

Cons: No safe for valuables. Road busier than expected. Ok when windows were closed.

Cons: Dear Booking.com, Unfortunately, our stay in that hotel was terrible because of their or yours mistake. This hotel was listed on TRIVAGO under double room listings. When we have arrived there we have waited at least 20minutes for someone to help us about our reservation. After the guy came in he charged us the room rate and the tax for two people-which is normal-. The next day we have received an email from you saying that the room was for SINGLE use and the hotel complained that we have arrived 2 and not 1! This is the most scammy thing that we heard! If the price was for ONE person why the receptionist didn't tell us before so we could check our budget and maybe get another hotel! Moreover he charged city tax for 2 people. So he was not blind and saw that we are 2!!! The next day we had an argue with the owners of the hotel and they charged us 13euros more. If the room was for a SINGLE person why YOU and the Hotel put it on TRIVAGO under DOUBLE room listings?? If the room was a DOUBLE room (which was a Double) WHY they charged us extra? Moreover, we have faced two more problems: Unless they wrote on Booking.com there is WI-FI, there was not. Nobody was ready to help us, the staff barely speaks English. they also did not mention that there is construction the hotel which disturbs you while you are sleeping. -- As you can see from my records, we have booked our hotels only via Booking.com but because of this unpleasant experience now we are thinking to use other service providers as well. Kindly understand that if you put a single room as double and people book it like a double room this may cause unpleasant moments, arguments between the hotel staff and the clients and this can happen in front of other clients. We are expecting you to take an action. We are also submitting a file to BBB. Regards,

Cons: No tea or coffee facilities in room .

Pros: Friendly owner, speaking different language, but only him :-)) !! There is a big terrace outside with a nice view of the lake and a very good restaurant.

Pros: The guy who checked us in was very helpful. Very nice staff. Always were there to answer any questions and we were able to extend our stay for an additional day. Great view of the lake and mountains from the hotel. Parking was free and close to main city.

Pros: Location

Pros: Very friendly and helpful staff, service at reception available all day, very well located, excellent room, clean and confortable.. Good quality. The price is standard for Switzerland rates

Pros: Great location if you plan to be around the area. Just in front of the train station and next to the metro station. The staff was extremely kind and helpful!

Pros: Clean, good location

Cons: Expensive, small rooms for a 4 stars hotel. First time i had to make a caution and give my amex number, The small things that usually are free in that kind of hotels you had to pay for them

Pros: Great location as it's very close to the main station with free public tickets. The metro station is just next door which takes you directly to the lake.

Cons: The room is small and the furniture is generally old. The picture that shows when you book in booking isn't the same when you arrive " the room being booked picture should only be shown not other room pictures!"

Pros: Great Location and very helpful and friendly staff.

Pros: Well located very close to the train station, extremely nice and welcoming staff, comfortable and quiet room, good breakfast.

Pros: Great location. Close to the train station and even closer to the subway.

Cons: Wifi was a bit wonky during my stay.

Pros: Everything was fine. Worth money

Cons: Neighborhood in the late eve

Pros: Very convenient location, reception staff were very helpful and friendly.

Cons: The room was a single and a good price for the location but the wrong shape for the bed, so getting around the bed to the desk area was a tight squeeze which ended up in three toe stubs with a broken toe on the final one. I have no problem with a small room but it has to be configured in a way you can move around comfortably.

Pros: 1.The unbeatable location 2.the spacious room 3.the good service from friendly staff 4.the variety of breakfast choices

Cons: None

Cons: Very expensive Hotel would have expected Breakfast as part of the package

Pros: Hotel is opposite and across the street from the main railways station of Lausanne. Access to the nearby fitness is included (Aktiv fitness chain, a subsidiary from Migros).

Cons: No parking in the hotel. The hotel has however an agreement with a nearby parking which is about 10 minutes away on foot. This parking will set you back a 15 chf per day. Not easy to charge and discharge your luggage from your car as their no real dedicated space for this.

Pros: The look and feel is fabulous

Cons: Breakfast ends a little early (9:30am) on weekdays.

Pros: the Air condition in our 2 rooms was not working

Pros: Good location for our function at the Golf Club.

Cons: Clean and tidy.

Cons: Breakfast was 20 francs.

Pros: The variety of items that were available at breakfast time. As I was there for a conference it would have been a great idea if breakfast could have started at 6:00 that way we could have eaten our breakfast without having to rush - we had to be on the bus to go to Freiburg by 7am. One of the staff members(she was from France and you employed her through an agency) who did the breakfast shift was an absolute delight willing to help us out and extremely friendly. The right type of person to have working for you!!! She also did a lunch shift and this is where I first had dealings with her, very friendly talkative and she was looking to look after me and make sure that I had plenty to drink.

Cons: Having the restaurant or at least room service available on Sunday night - it is really hard when you have just spent nearly 30 hours traveling and you cannot get a meal nor a drink from the hotel. Being tired and hungry made it difficult because I had to go into Lausanne to find something to eat and drink. Having a bar fridge in the room would also be a good idea gives you somewhere to keep your drinks cold during the summer. Having staff that are happy serve you drinks - one staff member was quite grumpy and when friends of mine wanted more drinks they were told they couldn't have anymore because you had run out of that particular drink . Having extra bottles of spirits available meant that they would have spent more money at the hotel especially considering that this particular staff member had been told the night before that 60 plus people were coming back to the hotel for drinks. Also having extra staff working that can serve customers and keep them happy would have been a good idea. Providing bar snacks for customers is another thing that keeps people who are prepared to spend money happy.

Pros: Nice, modern design. Very convinient location (connected with P&R and Metro -15min from Main Railway Station). There is a lot of space. Even room was bigger than in downtown. Everything was clean and tidy. Breaksfast had big sleection of choices. WiFi was strong and free.

Cons: The view - mosly motorway, train rails and parking.

Pros: Spacious rooms. Tv channels. Internet.

Cons: Expensive. Don’t expect much for the price. Hotel a bit lifeless and very transactional. You get charged extra for parking and breakfast. Breakfast not worth the 20CHF per person. We went up the road instead and 20CHF bought us breakfast for 2.

Pros: Location

Cons: Some staff was really nice and service-mindef, some really bad.

Pros: Room was reasonable. It was close to the place we we going (otherwise the location is only interesting if you want to go to the aquarium....).

Cons: The hotel has been recently built and yet there was no active ventilation system - not so much as a fan in the room. Not comfortable in the heatwave when we stayed. Value for money not great - especially considering the 12CHF per day parking on top.

Pros: Nice staff

Cons: Nothing

Pros: The place is clean, and you know what you can expect. They also started to recycle which is a great plus in my eyes. The breakfast was also nice, but the vegetarian options were a bit limited.

Cons: THEY NEED TO MAKE THE WIFI WORKING. The hotel is excellent for short work-related visits, but since the wifi is not stable I cannot recommend it. If they fix it, the place will be very nice for any short visits.

Pros: Close to the center

Pros: Convenient location for a stopover on a lengthy trip from S France to Frankfurt, Germany. Easy walking distance to pedestrian shopping street and restaurants.

Cons: Breakfast was satisfactory, however the area was a little small for the size of the hotel, when many guests decided to eat at the same time.

Pros: The room was air conditioned, the bed was pretty comfortable. Breakfast was varied but not exceptional, would say average.

Cons: I did not like the location, it is on a hill and if you have heavy luggage walking is not a good option. The door knob on the shower door was missing and the shower door was not closing properly so water got all over the floor when showering. Staff was friendly at first, but when I checked out a day early because there wasn't much to do in Lausanne they took it personally and sent me very rudely to the tourist office to find activities.

Pros: Modern, clean room, comfortable bed, enthusiastic staff.

Cons: No complaints

Pros: Central location, Swiss quality service, and rich breakfast buffet

Cons: Excellent hotel, top class service and in the heart of the city center

Pros: The staff particularly Rafael was very kind and efficient!

Pros: Perfect location nice staff excellent wifi, the hotel is perfect ,fast check-in .

Cons: Nothing.

Pros: 24 hour food and reception open

Cons: Lack of parking