Guest reviews
Overall rating
8.3
Excellent
Based on 3,727 reviews
Overall
8.4
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
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Asiana Airlines information
| IATA code | OZ |
| Routes | 543 |
| Top route | Tokyo Narita to Seoul Incheon Intl |
| Airports served | 189 |
| Top airport | Seoul Incheon Intl |
Asiana Airlines traveller reviews
Pros
"Asiana is a great airline."
(in 24 reviews)
"I had a comfortable flight"
(in 17 reviews)
"Great crew and great service."
(in 83 reviews)
Cons
"Seats were very uncomfortable."
(in 17 reviews)
"This is unacceptable on a long flight."
(in 11 reviews)
"For a 5 hour international flight, the expensive business class seats were very subpar."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
business class
food was good
long flight
great service
crew was friendly
comfortable flight
entertainment options
great experience
good crew
bit hard
business class seats
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10.0
Pros: Exellent food service and comfort Will use Asiana in my future travels Had my best travel experience in years
review from
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5.3
Pros: The new aircraft A380 was so comfortable.
Cons: Looks like the crew weren’t pleased with their job. Poor selection for the Hollywood movies. With such a nice aircraft would expected much better service.
review from
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8.0
Cons: Food
review from
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8.0
Cons: Meal the beef steak taste like beef jerky
review from
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10.0
Cozy, friendly and enjoyable experience
Pros: Leg room. Food was pretty good all things considered
review from
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9.3
Pros: Plane are clean
Cons: The food is really good
review from
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8.6
Pros: Staff friendliness, leg room
Cons: No sleeping eyepatch
review from
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5.6
Pros: The food is better than United, and the flight attendants were nice and professional.
Cons: The seats were so narrow. When a person in front of you pushes back their seat your space gets ridiculously small...same problem with my flight from LAX to Incheon... It looks like that the aircrafts for this 10+ hr flight are older (smaller seat space) than the ones used for a 1-1/2 hr flight between Incheon and Osaka. Also the terminal at LAX is so far away from Tom Bradley main building that we needed to take a bus and had to wait about an hour until we finally got our suitcases.
review from
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6.3
Nice flight experience on Asiana
Pros: Plane was on time and crew was courteous
Cons: Crew didn't come through the cabin enough to offer water and drinks.
review from
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8.0
Pros: Even coach had plenty of room
Cons: Appreciate that there was food in flight but the taste left much to be desired. The entertainment selection was extremely sparse and could have been much better with English subtitles.
review from
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10.0
Great flight
Pros: The service was hood
review from
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7.3
Pros: Asiana air is so nice, they give all customers slipper to feel comfortable on flight.
Cons: Food is just so so and they should give snack for long flights.
review from
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10.0
Pros: Exellent food service and comfort Will use Asiana in my future travels Had my best travel experience in years
review from
-
10.0
Cozy, friendly and enjoyable experience
Pros: Leg room. Food was pretty good all things considered
review from
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9.3
Pros: Plane are clean
Cons: The food is really good
review from
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8.6
Pros: Staff friendliness, leg room
Cons: No sleeping eyepatch
review from
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10.0
Great flight
Pros: The service was hood
review from
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8.0
Cons: Food
review from
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8.0
Cons: Meal the beef steak taste like beef jerky
review from
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8.0
Pros: Even coach had plenty of room
Cons: Appreciate that there was food in flight but the taste left much to be desired. The entertainment selection was extremely sparse and could have been much better with English subtitles.
review from
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7.3
Pros: Asiana air is so nice, they give all customers slipper to feel comfortable on flight.
Cons: Food is just so so and they should give snack for long flights.
review from
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5.3
Pros: The new aircraft A380 was so comfortable.
Cons: Looks like the crew weren’t pleased with their job. Poor selection for the Hollywood movies. With such a nice aircraft would expected much better service.
review from
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5.6
Pros: The food is better than United, and the flight attendants were nice and professional.
Cons: The seats were so narrow. When a person in front of you pushes back their seat your space gets ridiculously small...same problem with my flight from LAX to Incheon... It looks like that the aircrafts for this 10+ hr flight are older (smaller seat space) than the ones used for a 1-1/2 hr flight between Incheon and Osaka. Also the terminal at LAX is so far away from Tom Bradley main building that we needed to take a bus and had to wait about an hour until we finally got our suitcases.
review from
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6.3
Nice flight experience on Asiana
Pros: Plane was on time and crew was courteous
Cons: Crew didn't come through the cabin enough to offer water and drinks.
review from
Flight status
Asiana Airlines route map
Top flight routes
Top airports served by Asiana Airlines
- Seoul Incheon Intl Airport (ICN)
- Busan Gimhae Airport (PUS)
- Jeju City Airport (CJU)
- Seoul Gimpo Intl Airport (GMP)
- Chicago O'Hare International Airport (ORD)
- Los Angeles Airport (LAX)
- San Francisco Airport (SFO)
- Daegu Metropolitan City Airport (TAE)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Panama City Tocumen Intl Airport (PTY)
- Fukuoka Airport (FUK)
- Osaka Kansai International Airport (KIX)
- Singapore Changi Airport (SIN)
- Gwangju Airport (KWJ)
- Beijing Capital Airport (PEK)
Asiana Airlines contact information
- OZ IATA code
- 0207 304 9900 Call
- flyasiana.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
