Asiana Airlines (OZ) - Read reviews & book flights

IATA code	OZ
Routes	172
Top route	Seoul Gimpo Intl to Jeju City
Airports served	75
Top airport	Seoul Incheon Intl

Recent reviews

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flight attendants

leg room

business class

long flight

food was good

great service

delayed flight

entertainment options

flight crew

seats were uncomfortable

great flight

good and crew

great airline

8.0

Pros: Seat comfort and service

Cons: Cabin temp too warm; mediocre headphones (bro f your own)

Reviewed May 2019

review from
7.3

Cons: Flight was an hour late departing

Reviewed May 2019

review from
2.0

Pros: I liked that I was able to get back home.

Cons: Everything. There was no organization when boarding, the crew denied me food when I woke up from my nap. Not foreigner friendly at all. The crew was not attentive and I needed to keep calling them for service. Not mindful that this is a long trip.

Reviewed May 2019

review from
7.3

Pros: Asiana crew was very cooperative and helping. The were fast and always bringing water and juice to passengers in 9.5 hrs flight. they were thorough in takeoff and landing preparedness.

Reviewed May 2019

review from
10.0

Pros: Not so crowded. Proper lighting. Good landing and take off. Aircraft. Warm temperature

Reviewed May 2019

review from
10.0

Pros: Such a pleasant flight compared to the 3 other flights I had taken on this trip. The crew were friendly and food was delicious!

Reviewed May 2019

review from
10.0

Pros: Amazing crew and delicious food.

Cons: Of course seats could me more comfortable

Reviewed May 2019

review from
8.0

Pros: economy seats and overhead compartment roomier than most other airlines. food is good.

Cons: low sodium/no added salt food option for people with heart disease.

Reviewed Apr 2019

review from
8.0

Pros: crew was efficient. economy seats are roomier than most. food is tasty.

Cons: no salt or low sodium option meals for people with heart disease and dietary restrictions. less repetition on same announcements that interrupts watching/listening to entertainment console.

Reviewed Apr 2019

review from
7.0

Cons: The entertainment selection was dated.

Reviewed Apr 2019

review from
7.6

Pros: Food was okay

Cons: The movie selection was dated.

Reviewed Apr 2019

review from
10.0

Pros: The flight was great. Very comfortable chairs. Wonderful lunch. professional service Alex

Reviewed Apr 2019

review from
8.0

Pros: I like the assistant on my wheelchair, they take good care of me.

Cons: All good

Reviewed Apr 2019

review from
10.0

Pros: Food and crew were great!

Cons: Nothing

Reviewed Apr 2019

review from
10.0

Cons: Flight from Seoul to Phuket did not have outlets if that is something you require

Reviewed Apr 2019

review from
10.0

Pros: Sits are a bit bigger than other airlines. Food tasted better and treatment was great as well.

Cons: The touchscreen for entertainment was a bit off. From both flights using this airline, that was the main issue in comparison to other similar airlines.

Reviewed Apr 2019

review from
8.6

Pros: Crew was very helpful and kind.

Cons: Improve entertainment.. more shows with subtitles .

Reviewed Apr 2019

review from
10.0

Pros: Crew was amazing and helpful

Reviewed Apr 2019

review from
10.0

Pros: The crew was great, food was great and the seats wider and comfortable !

Reviewed Apr 2019

review from
7.0

Pros: The seat was average for the 4 hour flight. The long trip from LAX to Seoul was much more comfortable . Seats were wider and more comfortable . Food was better also !

Reviewed Apr 2019

review from
10.0

Pros: Great airline , seat was spacing was wider then American airlines

Reviewed Apr 2019

review from
10.0

Pros: Amazingly kind and helpful crew. Great food.

Reviewed Apr 2019

review from
10.0

Pros: crew are amazing. amazing legroom on the airbus. my 5foot 10 inches husband has lots of room. bathroom is clean and smells nice

Reviewed Apr 2019

review from
10.0

Pros: lots of legroom. courteous staff. bathroom is clean

Cons: everything is excellent

Reviewed Apr 2019

review from
8.0

Room for improvement

Pros: Convenient, nice seating.

Cons: I'm vegetarian and they didn't have an option at all. I ended up with pretzels for my lunch.

Reviewed Apr 2019

review from
10.0

Pros: By far the best airline, service, crew, etc, I’ve ever flown with! I love Asiana Airlines!

Cons: Seriously, nothing. It was great!

Reviewed Apr 2019

review from
4.6

Pros: The flight crew was great and met my expectations.

Cons: I flew on 4 separate planes and each one of them had noticeable issues with cracked interior components and torn materials. My seat was reassigned at check-in from the one I has selected 2 months earlier without notifying me. I went from a window seat to an aisle set for a 12+ hour flight.

Reviewed Apr 2019

review from
10.0

Pros: Friendly, helpful crew. Great entertainment choices. Comfortable seats. Clean cabin.

Cons: More language choices in both the audio tracks and subtitles.

Reviewed Apr 2019

review from
10.0

Pros: Then crew and in flight service were excellent.

Reviewed Apr 2019

review from
7.6

Pros: The crew was attentive and kind. The food inflight is pretty good for airline food! We were able to check two pieces of checked baggage per passenger, no problem (to/from USA).

Cons: Boarding from SEA is organized with designated lanes for various rows, but boarding elsewhere, there was no protocol for when to line up.

Reviewed Apr 2019

review from
8.0

Cons: On time departure

Reviewed Mar 2019

review from
7.2

Pros: Check in was smooth all helpful Cabin crew were efficient cockpit communication good.

Cons: No alchoholic drinks available with lunch service. Emphasis seemed to be on duty free sales early stages of the flight

Reviewed Mar 2019

review from
9.3

Pros: Crew was great

Cons: Food was okay. But good for what it was

Reviewed Mar 2019

review from
9.6

Pros: Food choices were great, Crew were friendly, fast and efficient, Toilets were kept clean, organized and stocked the whole time.

Cons: More choices for movies, and i wish subtitles in English would be made available even when watching the movie in English.

Reviewed Mar 2019

review from
9.6

Pros: Food had great options, Crew was very friendly and efficient, toilets were kept clean, organized and stocked the whole trip - much better overall compared to my trip going to HK.

Cons: I wish there were more movie choices available, and that English subtitles were available even when watching a movie in English.

Reviewed Mar 2019

review from
9.6

Cons: Back support for the seat...but I always bring extra pillow and I’m ok

Reviewed Mar 2019

review from
10.0

Cons: Everything was good

Reviewed Mar 2019

review from
9.3

Pros: FOOD WAS GREAT

Cons: BOARDING WAS BETTER THAN MANILA BUT STILL NOT GREAT - NEEDS MORE COMMUNICATION

Reviewed Mar 2019

review from
9.0

Pros: GREAT FOOD

Cons: NEED TO ORGANIZE BOARDING - IT WAS A NEAR RIOT IN MANILA

Reviewed Mar 2019

review from
7.2

Pros: On time, smooth landing.

Cons: Food was so-so, a little too salty.

Reviewed Mar 2019

review from
9.3

Pros: Aircraft seats for long haul trips are infinitely more comfortable than those on the cattle cars used for domestic flights. Economy/coach seats aren't fancy, but they are surprisingly comfortable with lots of leg room.

Cons: The aircraft I was on was an older 777-200, and there were, sadly, no charging ports of any sort on the seats. Lavatories have electrical sockets, but don't s in a lav to charge your phone. My advice: have your phone fully charged prior to boarding, and have a fully charged power bank just in case.

Reviewed Mar 2019

review from
9.6

Pros: Great services. Seat was good.

Cons: The queue to board could be better.

Reviewed Mar 2019

review from
9.6

Pros: Great services. Seats are good.

Cons: The queue to board was a little trying.

Reviewed Mar 2019

review from
10.0

Cons: None!

Reviewed Mar 2019

review from
8.3

Pros: (Business class) Friendly, helpful crew. Very good food and a pretty comfortable and adjustable seat that was great for two passengers travelling together.

Cons: In flight entertainment system was a bit outdated.

Reviewed Mar 2019

review from
9.3

Pros: Comfort flight with good entertainment, food and service.

Cons: Flight attendants need to assume travellers do not know Korean.

Reviewed Mar 2019

review from
9.3

Pros: Already commented in the Hanoi to Seoul part. Sorry.

Reviewed Mar 2019

review from
9.3

Pros: The crew and service (business class) were excellent: attentive, polite, and responsive. The food was good, but not quite up to the people (because they set such a high standard).

Cons: The lie-flat seats in the A-350 from Hanoi to Seoul are much better than the seats on the aircraft used between Seoul and Honolulu (which I think was an A-330).

Reviewed Mar 2019

review from
9.6

Pros: Crew is great and professional

Reviewed Mar 2019

review from
2.0

Pros: Nothing

Cons: Rude flight attendant. Disgusting!

Reviewed Mar 2019

review from
2.0

Pros: Nothing

Cons: Rude flight attendant! No manners! Absolutely disgusting

Reviewed Mar 2019

review from
9.6

Pros: VERY COMFORTABLE

Reviewed Mar 2019

review from
9.3

Cons: Staff is great!

Reviewed Mar 2019

review from
6.6

Cons: Better/more snack options.

Reviewed Feb 2019

review from
8.0

Cons: Food could be better.

Reviewed Feb 2019

review from
9.3

Pros: Everything but the seat cushion

Cons: Better cushion on the seat

Reviewed Feb 2019

review from
5.3

Cons: It woul have been better if some of the crew treated everyone fairly. Some of them were kind of rude... and it would have been nice if we were fed more than twice. Me and my family got hungry during the flight and this is the first time that ever happened. We’ve been flying with asiana since 2016zz

Reviewed Feb 2019

review from
6.3

Pros: Very spacious even for a small flight.

Cons: The food could have been better.

Reviewed Feb 2019

review from
7.3

Pros: The seats are wide. Lots of legroom.

Cons: The take-off and landing could have been better.

Reviewed Feb 2019

review from
7.6

Pros: Crews are amazing

Reviewed Feb 2019

review from

10.0

Pros: Not so crowded. Proper lighting. Good landing and take off. Aircraft. Warm temperature

Reviewed May 2019

review from
10.0

Pros: Such a pleasant flight compared to the 3 other flights I had taken on this trip. The crew were friendly and food was delicious!

Reviewed May 2019

review from
10.0

Pros: Amazing crew and delicious food.

Cons: Of course seats could me more comfortable

Reviewed May 2019

review from
10.0

Pros: The flight was great. Very comfortable chairs. Wonderful lunch. professional service Alex

Reviewed Apr 2019

review from
10.0

Pros: Food and crew were great!

Cons: Nothing

Reviewed Apr 2019

review from
10.0

Cons: Flight from Seoul to Phuket did not have outlets if that is something you require

Reviewed Apr 2019

review from
10.0

Pros: Sits are a bit bigger than other airlines. Food tasted better and treatment was great as well.

Cons: The touchscreen for entertainment was a bit off. From both flights using this airline, that was the main issue in comparison to other similar airlines.

Reviewed Apr 2019

review from
8.6

Pros: Crew was very helpful and kind.

Cons: Improve entertainment.. more shows with subtitles .

Reviewed Apr 2019

review from
10.0

Pros: Crew was amazing and helpful

Reviewed Apr 2019

review from
10.0

Pros: The crew was great, food was great and the seats wider and comfortable !

Reviewed Apr 2019

review from
10.0

Pros: Great airline , seat was spacing was wider then American airlines

Reviewed Apr 2019

review from
10.0

Pros: Amazingly kind and helpful crew. Great food.

Reviewed Apr 2019

review from
10.0

Pros: crew are amazing. amazing legroom on the airbus. my 5foot 10 inches husband has lots of room. bathroom is clean and smells nice

Reviewed Apr 2019

review from
10.0

Pros: lots of legroom. courteous staff. bathroom is clean

Cons: everything is excellent

Reviewed Apr 2019

review from
10.0

Pros: By far the best airline, service, crew, etc, I’ve ever flown with! I love Asiana Airlines!

Cons: Seriously, nothing. It was great!

Reviewed Apr 2019

review from
10.0

Pros: Friendly, helpful crew. Great entertainment choices. Comfortable seats. Clean cabin.

Cons: More language choices in both the audio tracks and subtitles.

Reviewed Apr 2019

review from
10.0

Pros: Then crew and in flight service were excellent.

Reviewed Apr 2019

review from
9.3

Pros: Crew was great

Cons: Food was okay. But good for what it was

Reviewed Mar 2019

review from
9.6

Pros: Food choices were great, Crew were friendly, fast and efficient, Toilets were kept clean, organized and stocked the whole time.

Cons: More choices for movies, and i wish subtitles in English would be made available even when watching the movie in English.

Reviewed Mar 2019

review from
9.6

Pros: Food had great options, Crew was very friendly and efficient, toilets were kept clean, organized and stocked the whole trip - much better overall compared to my trip going to HK.

Cons: I wish there were more movie choices available, and that English subtitles were available even when watching a movie in English.

Reviewed Mar 2019

review from
9.6

Cons: Back support for the seat...but I always bring extra pillow and I’m ok

Reviewed Mar 2019

review from
10.0

Cons: Everything was good

Reviewed Mar 2019

review from
9.3

Pros: FOOD WAS GREAT

Cons: BOARDING WAS BETTER THAN MANILA BUT STILL NOT GREAT - NEEDS MORE COMMUNICATION

Reviewed Mar 2019

review from
9.0

Pros: GREAT FOOD

Cons: NEED TO ORGANIZE BOARDING - IT WAS A NEAR RIOT IN MANILA

Reviewed Mar 2019

review from
9.3

Pros: Aircraft seats for long haul trips are infinitely more comfortable than those on the cattle cars used for domestic flights. Economy/coach seats aren't fancy, but they are surprisingly comfortable with lots of leg room.

Cons: The aircraft I was on was an older 777-200, and there were, sadly, no charging ports of any sort on the seats. Lavatories have electrical sockets, but don't s in a lav to charge your phone. My advice: have your phone fully charged prior to boarding, and have a fully charged power bank just in case.

Reviewed Mar 2019

review from
9.6

Pros: Great services. Seat was good.

Cons: The queue to board could be better.

Reviewed Mar 2019

review from
9.6

Pros: Great services. Seats are good.

Cons: The queue to board was a little trying.

Reviewed Mar 2019

review from
10.0

Cons: None!

Reviewed Mar 2019

review from
9.3

Pros: Comfort flight with good entertainment, food and service.

Cons: Flight attendants need to assume travellers do not know Korean.

Reviewed Mar 2019

review from
9.3

Pros: Already commented in the Hanoi to Seoul part. Sorry.

Reviewed Mar 2019

review from
9.3

Pros: The crew and service (business class) were excellent: attentive, polite, and responsive. The food was good, but not quite up to the people (because they set such a high standard).

Cons: The lie-flat seats in the A-350 from Hanoi to Seoul are much better than the seats on the aircraft used between Seoul and Honolulu (which I think was an A-330).

Reviewed Mar 2019

review from
9.6

Pros: Crew is great and professional

Reviewed Mar 2019

review from
9.6

Pros: VERY COMFORTABLE

Reviewed Mar 2019

review from
9.3

Cons: Staff is great!

Reviewed Mar 2019

review from
9.3

Pros: Everything but the seat cushion

Cons: Better cushion on the seat

Reviewed Feb 2019

review from

8.0

Pros: Seat comfort and service

Cons: Cabin temp too warm; mediocre headphones (bro f your own)

Reviewed May 2019

review from
7.3

Cons: Flight was an hour late departing

Reviewed May 2019

review from
7.3

Pros: Asiana crew was very cooperative and helping. The were fast and always bringing water and juice to passengers in 9.5 hrs flight. they were thorough in takeoff and landing preparedness.

Reviewed May 2019

review from
8.0

Pros: economy seats and overhead compartment roomier than most other airlines. food is good.

Cons: low sodium/no added salt food option for people with heart disease.

Reviewed Apr 2019

review from
8.0

Pros: crew was efficient. economy seats are roomier than most. food is tasty.

Cons: no salt or low sodium option meals for people with heart disease and dietary restrictions. less repetition on same announcements that interrupts watching/listening to entertainment console.

Reviewed Apr 2019

review from
7.0

Cons: The entertainment selection was dated.

Reviewed Apr 2019

review from
7.6

Pros: Food was okay

Cons: The movie selection was dated.

Reviewed Apr 2019

review from
8.0

Pros: I like the assistant on my wheelchair, they take good care of me.

Cons: All good

Reviewed Apr 2019

review from
7.0

Pros: The seat was average for the 4 hour flight. The long trip from LAX to Seoul was much more comfortable . Seats were wider and more comfortable . Food was better also !

Reviewed Apr 2019

review from
8.0

Room for improvement

Pros: Convenient, nice seating.

Cons: I'm vegetarian and they didn't have an option at all. I ended up with pretzels for my lunch.

Reviewed Apr 2019

review from
7.6

Pros: The crew was attentive and kind. The food inflight is pretty good for airline food! We were able to check two pieces of checked baggage per passenger, no problem (to/from USA).

Cons: Boarding from SEA is organized with designated lanes for various rows, but boarding elsewhere, there was no protocol for when to line up.

Reviewed Apr 2019

review from
8.0

Cons: On time departure

Reviewed Mar 2019

review from
7.2

Pros: Check in was smooth all helpful Cabin crew were efficient cockpit communication good.

Cons: No alchoholic drinks available with lunch service. Emphasis seemed to be on duty free sales early stages of the flight

Reviewed Mar 2019

review from
7.2

Pros: On time, smooth landing.

Cons: Food was so-so, a little too salty.

Reviewed Mar 2019

review from
8.3

Pros: (Business class) Friendly, helpful crew. Very good food and a pretty comfortable and adjustable seat that was great for two passengers travelling together.

Cons: In flight entertainment system was a bit outdated.

Reviewed Mar 2019

review from
6.6

Cons: Better/more snack options.

Reviewed Feb 2019

review from
8.0

Cons: Food could be better.

Reviewed Feb 2019

review from
7.3

Pros: The seats are wide. Lots of legroom.

Cons: The take-off and landing could have been better.

Reviewed Feb 2019

review from
7.6

Pros: Crews are amazing

Reviewed Feb 2019

review from

2.0

Pros: I liked that I was able to get back home.

Cons: Everything. There was no organization when boarding, the crew denied me food when I woke up from my nap. Not foreigner friendly at all. The crew was not attentive and I needed to keep calling them for service. Not mindful that this is a long trip.

Reviewed May 2019

review from
4.6

Pros: The flight crew was great and met my expectations.

Cons: I flew on 4 separate planes and each one of them had noticeable issues with cracked interior components and torn materials. My seat was reassigned at check-in from the one I has selected 2 months earlier without notifying me. I went from a window seat to an aisle set for a 12+ hour flight.

Reviewed Apr 2019

review from
2.0

Pros: Nothing

Cons: Rude flight attendant. Disgusting!

Reviewed Mar 2019

review from
2.0

Pros: Nothing

Cons: Rude flight attendant! No manners! Absolutely disgusting

Reviewed Mar 2019

review from
5.3

Cons: It woul have been better if some of the crew treated everyone fairly. Some of them were kind of rude... and it would have been nice if we were fed more than twice. Me and my family got hungry during the flight and this is the first time that ever happened. We’ve been flying with asiana since 2016zz

Reviewed Feb 2019

review from
6.3

Pros: Very spacious even for a small flight.

Cons: The food could have been better.

Reviewed Feb 2019

review from

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