|"Staff was very friendly and helpful"||(in 87 reviews)|
|"The view was amazing!"||(in 45 reviews)|
|"Easy access to downtown Austin."||(in 33 reviews)|
|"Elevators were not working."||(in 11 reviews)|
|"No elevator from parking garage"||(in 26 reviews)|
|"Pool had Unsafe algae and was dirty ."||(in 19 reviews)|
|location price||in 339 reviews|
|room dirty||in 260 reviews|
|staff was friendly||in 213 reviews|
|free parking||in 183 reviews|
|location of the hotel||in 123 reviews|
|lake view||in 118 reviews|
|customer service||in 86 reviews|
|free breakfast||in 84 reviews|
|pool area||in 82 reviews|
|shuttle service||in 65 reviews|
|front desk||in 62 reviews|
|close to downtown||in 61 reviews|
|air conditioner||in 43 reviews|
|close to the river||in 41 reviews|
|room was clean||in 26 reviews|
|elevator working||in 24 reviews|
|rainey street||in 18 reviews|
|north tower||in 17 reviews|
|hotel is under construction||in 14 reviews|
|toilet had urine||in 10 reviews|
|carpeting was filthy||in 6 reviews|
Breakfast was excellent. Bed was comfortable.
Room location was facing freeway. Very loud at night. The room could have been supplied with fresh towels and toiletries while we were out. This was not done.
Great Location and Staff
The location can not be beat. The rooms are clean and the staff is friendly. Very enjoyable stay!
Room was eh, but functional.
This hotel was bad, the staff wasn't helpful only after I was checking out that the staff was decent and actually gave us customer service but before that when I was trying to check in, the staff was not welcoming. Body language was off, greeting us was not so pleasant, another group of people who were standing by us seemed to have been treated the same. The worse was when our time to check was at 3 PM and when we came to check in, they told us that our room was not ready because of people extended their stay. I have never experienced this personally because, at other hotels, they always had the room ready for their customers no matter what. I had to wait a massive 4 additional hours until my room was ready. My party and I were extremely disappointed. Will never go back to this Holiday location, and I advise others who are booking to triple check your room availability, if not, beware of fighting with their customer service. Also, the price for this hotel is NOT worth it. Please see other options.
Horrible front desk staff
Staff was very rude and not very helpful throughout the entire trip. Starting from checkin to requesting a shuttle to asking for a razor everything seemed like such a chore. Everyone I encountered left a sour taste in my mouth
Comfy bed..helpful staff
The bed was so comfy!!! I did ask for help or suggestions for me and my 11 year old to do in the evening and the driver (I hate I didn't get his name) really tried his hardest to help me out. It was hard since Austin is more of an adult atmosphere at night but he keep looking & always looked at location & price of a cab since I didn't have a car. He finally found a spot we could try out & he drove us there even though it was slightly out of their driving distance. He said he didnt want my daughter to be bored & wanted her to enjoy her stay. Very polite and helpful!
There is construction going on but nothing bad and no noise.
Well worth your money
The room was comfortable and clean and included everything you'd expect to have in a hotel room.
The hotel was under renovations during my stay so the atmosphere of the hotel wasn't too nice, but that's understandable. The renovation plans look like they will be impressive once they are completed.
Had a great experience!
The renovation of the whole room was on point and a very nice few by the river
There's nothin not to like
Close to the river
Our room view was to the freeway instead of the river
- Great location. - Clean Room. - Comfortable bed. - Decent value.
Hotel is currently undergoing a needed remodel. Some portions of the hotel looked great, others looked pretty run down.
Okay for the price
Staff was great; friendly and very helpful.
Someone else already mentioned the shower water temperature. It was hard to balance it out to a comfortable, bareable point. Way too hot. Other than that, room was pretty alright for the price.
Great Location and that's about it
Great Location. That's about it.
The facilities are really run down. Even the chromed towel rack in the bathroom was rusted. The shower delivered two temperatures, very hot and scalding. The hallway carpets were dirty. The saving grace for me is that I got in late and I left early so I did not have to spend much time in the hotel. Bottom line, this could be a nice facility if they had a major remodel. In the mean time I won't be using it again.,
The pool was very nice
The place is just filthy and rundown. The carpet look like it was 30 years old and everything in the room and in the hallway was just kind of disgusting. The whole third floor had a gross smell to it.
Located in Downtown Austin, this hotel is within 3 mi (5 km) of Governor's Mansion, Texas State Capitol and Blanton Museum of Art. Bob Bullock Texas State History Museum and LBJ Presidential Library are also within 3 mi (5 km). Downtown Station is 18 minutes by foot and Plaza Saltillo Station is 24 minutes.
based on 1,253 reviews
Policies vary by room type and provider.
Holiday Inn Austin-Town Lake is located at 20 North Ih-35 in Downtown, 1.9 miles from the centre of Austin. Lady Bird Lake is the closest landmark to Holiday Inn Austin-Town Lake.
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn Austin-Town Lake.
Yes, Holiday Inn Austin-Town Lake offers free Wi-Fi.
Yes, Holiday Inn Austin-Town Lake offers free parking.
Yes, Holiday Inn Austin-Town Lake offers free airport shuttle service.
Holiday Inn Austin-Town Lake is 5.7 miles from Austin Bergstrom. Holiday Inn Austin-Town Lake is 56.4 miles from Killeen Fort Hood Regional.
Yes, Holiday Inn Austin-Town Lake has a pool on-site.
Holiday Inn Austin-Town Lake has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.