The staff was very accommodating and helpful. The facilities were good. But the beds were a little small. The description indicated a queen size but it was small for a queen.
3 stars
Banff Rocky Mountain Resort
Photos of Banff Rocky Mountain Resort
Overview
Featuring an indoor pool, a Jacuzzi and a sauna, Banff Rocky Mountain Resort offers well-appointed rooms close to The Banff Centre. It also provides a free shuttle service, free Wi-Fi and outdoor tennis courts.
This 3-star hotel offers a beauty centre, a kids club and squash courts. Staff are available 24 hours a day and can book tours and tickets.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a refrigerator, a microwave and a dishwasher. They all feature movies-on-demand, tea and coffee making facilities and a mini bar.
Banff Rocky Mountain Resort Banff provides easy access to Mt Norquay and the Banff Park Museum. It is also a short car ride from Canmore and Harvie Heights.
Latest deals for Banff Rocky Mountain Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Banff Rocky Mountain Resort
- Adults only
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Oven
- Dishes
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Soap and shampoo provided
- Central heating
- Body soap
Things to do
- Bicycle hire
- Game room
- Golf
- Canoeing
- Cycling
- Skiing
- Table tennis
- Pool table
- Basketball court
- Hiking
- Games for adults
- Ice skating
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- 24-hour front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Private entrance
- Disabled access
- Adults only
- Allergy-free room
General
- Family rooms
- Living room
- Hardwood or parquet floors
- Ski storage
- Storage available
- Fireplace
- Seating area
- Telephone
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Health and safety
- Daily housekeeping
- Deadbolt locks
- Housekeeping
- Carbon monoxide detector
- Emergency contact numbers
- Safe
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Laundry service
- Clothes dryer
- Iron and ironing board
- Washing machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Fitness
- Fitness centre
- Tennis
- Squash
- Fitness room
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids' outdoor play equipment
- Playground
Parking and transportation
- Free parking
Bedroom
- Sofa bed
Reviews of Banff Rocky Mountain Resort
7.7
Good
2611 verified ratings
Wonderful
897
Very good
534
Good
508
Okay
235
Fair
196
Mediocre
106
Poor
135
Summary of reviews
Guests say
Guests enjoyed the location and spacious accommodations, but many expressed dissatisfaction with cleanliness and noise issues. The outdated facilities and plumbing problems were also common complaints, leading some to consider alternative options for future stays.AI-generated from customer reviews
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Score by provider
7.7 out of 10
1766 reviews
6.8 out of 10
73 reviews
7.6 out of 10
23 reviews
7.4 out of 10
10 reviews
All reviews
Definitely in need of a refresh ; furniture pretty beat up, closet bifold door off it hinges with parts missing. The kitchen is equipped with necessities and everything works there. Not my first choice.
Pros (+) N/A
Cons (-) Everything was fine. This is a long-standing older hotel with good facilities in non-Covid times. It may be due for an upgrade but the very reasonable price reflects that.
Pros (+) The room, facility, staff, I guess everything was great. The kitchen accessories was fully equipped more than you need, that was impressive! Even a dishwasher was included! Honestly nothing bad pr negative at all.
Cons (-) The parking area, maybe less parking between the rooms, instead more green area, so it gives you a more cosy resort feeling and better views. And it seems they were short on staff, when we asked for stuff they were a little late.
Pros (+) The 2 bedroom condo was excellent for a group of friends we had the option of cooking in the unit and also enjoyed the fireplace and patio.
Cons (-) The location is slightly away from downtown but still excellent.
Pros (+) I have been stAying at ROcky mountain resort for past 4 years every year we go to Banff .
Cons (-) This year the experience was awful . The room was not cleaned properly especially the bathroom the toilet had blood marks down below which were not wiped properly , sink was blocked the shower made a horrible sound made it annoying to shower and I m sure to other in the room. I think I will look at other options next time for my stay .
Pros (+) Close to the Trans Canada highway, swimming pool, tennis courts
Cons (-) Powerful urine smell in the bathroom which didn't go away even after informing the staff
Pros (+) Nice facilities, clean, good swimming pool and hot tub
Cons (-) Pull-out bed was very uncomfortable, small room
Pros (+) Style of rooms with kitchen/living area, location close to downtown
Cons (-) Only complaint was that squash was not free. Was a little deceptive since they tout it as a benefit
Pros (+) This place is ideal for groups and families. It has lots of facilities and amenities right on location and has a free shuttle service to and from the townsite.
Cons (-) The rooms are a little dated and restaurant is very limited.
Location
1029 Banff Avenue, Banff, AB T1L 1A2
What's nearby
- Banff Avenue1.1 mi
- Stoney Squaw Mountain1.8 mi
- Tunnel Mountain1.8 mi
- Banff Springs Golf Club1.9 mi
- Canadian Ski Museum West2.1 mi
- Canadian Mountain Holidays2.2 mi
- Canada House Gallery2.2 mi
- The Banff Centre2.3 mi
- Whyte Museum of the Canadian Rockies2.3 mi
- Banff Park Museum2.4 mi
- Tunnel Mountain Drive2.5 mi
- Bow Falls2.6 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Banff Rocky Mountain Resort
Low season | January |
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High season | August |
Average price (weeknight) | £106 |
Average price (weekend night) | £207 |
When to book a room at Banff Rocky Mountain Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city centre | 2.2 mi |