Overview

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Charltons Banff

513 Banff Avenue, Banff, AB T1L 1B4, Canada
+1 403 762 4485

£77+

Overall guest ratings

7.9/10 Good
Based on 1,104 reviews

Review highlights

  • 9.3
  • 9.0
  • 6.7
  • 6.1

Good to know

  • Impressive bathroom
  • Spacious rooms
  • Near city centre

Nearby

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    About

    Location. Charltons Banff is located 4 block from downtown Banff, Alberta. Mount Norquay is 4 miles (5.5 kilometers) away.

    Hotel Features. Charltons Banff features a heated indoor pool, steam room, and spa tub. Ski storage is available to guests. In peak months, a shuttle takes guests to nearby ski areas. Guests enjoy a complimentary continental breakfast each morning in the lobby. Tea, coffee, and cookies are also complimentary at this smoke-free Banff hotel.

    Guestrooms. Accommodations at Charltons Banff feature bathrobes, complimentary wireless Internet access, and 37-inch LCD cable TVs. Guestrooms and suites are furnished with Canadian-maple furniture and include refrigerators and microwaves.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Spa
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Air-conditioned
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Sauna
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 1,104 reviews
    • 9.3 "Terrific location."
      8.8 "City centre within easy reach, said 88%."
      9.9 "Great parking, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      7.4 "74% said the reception staff was great."
      7.0 "Housekeeping was great, according to 70%."
    • 8.7 "Very nice wellness & sports facilities."
      7.1 "71% loved the sauna."
    • 8.3 "Pool is good."
      9.5 "Clean pool, said 95%."
    • 6.7 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.1 "For only 51%, the noise level was all right."
    • 6.7 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.9 "69% said the view was so-so."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Food is average."
      5.9 "Desserts were ok, said 59%."
    • 2.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 651 reviews
    • 9.3 "Terrific location."
      8.5 "City centre within easy reach, said 85%."
      9.9 "Great parking, according to 99%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 8.8 "Very nice wellness & sports facilities."
      7.4 "74% loved the sauna."
    • 6.7 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      5.3 "For only 53%, the noise level was all right."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.5 "65% said the view was so-so."
      6.9 "For only 69%, the tv was ok."
    • 5.7 "Food is average."
      5.9 "Desserts were ok, said 59%."
    • 5.6 "Breakfast is mediocre."
    • 2.7 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 441 reviews
    • 9.4 "Terrific location."
      8.9 "City centre within easy reach, said 89%."
      9.9 "Great parking, according to 99%."
    • 8.9 "Very nice wellness & sports facilities."
      7.3 "73% loved the sauna."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.5 "Pool is good."
      9.3 "Clean pool, said 93%."
    • 6.4 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.4 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 6.2 "Breakfast is mediocre."
    • 5.1 "Food is average."
      5.3 "Desserts were ok, said 53%."
    • 4.2 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 2.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 11 reviews
    • 6.5 "Rooms are ok."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.1 "Vibe wasn't good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Impressive bathroom"
    "Spacious rooms"
    "Near city centre"
    data provided by TrustYou

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