Overview

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Mount Royal Hotel

138 Banff Avenue, Banff, AB T1L 1A7, Canada
+1 403 762 3331

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+1 403 762 3331

Overall guest ratings

7.6/10 Good
Based on 1,223 reviews

Review highlights

  • 9.2
  • 7.9
  • 4.8
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    Location.

    Opened in 1908, this downtown Banff hotel is steps from shopping, dining, and nightlife. The Whyte Museum of the Canadian Rockies is 4 blocks away. The Sulphur Mountain Gondola and Mount Norquay Ski Resort are within 4 km (2.5 mi).

    Hotel Features.

    Offering Rocky Mountain views, the on-site Tony Roma's Restaurant specializes in Alberta steaks, baby back ribs, and slow-roasted chicken. With three large-screen TVs and a crackling fireplace, Tony Roma's Lounge is a popular spot to unwind after a day of sightseeing or outdoor adventures. The Paddock Pub draws a lively crowd for darts, pool, and playing video lottery machines/slot machines. Mont Royal Hotel also has a spa tub and sauna. Other amenities include guest laundry facilities, secured ski/snowboard storage, and free parking.

    Guestrooms.

    Mont Royal Hotel offers 135 guestrooms, all nonsmoking. Rooms include high-speed Internet access, coffee/tea makers, in-room safes, and 27-inch TVs with cable. Direct-dial phones come with voice mail. The hotel permits pets for a surcharge; other restrictions apply. Baby beds available.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Ski shuttle
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 1,223 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 4.8 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.5 "Not very comfortable."
      4.7 "53% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 4.3 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      2.6 "For 74%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      4.6 "54% were disappointed with the minibar."
      2.9 "71% had problems with the shower."
      0.8 "92% said the bathroom was dirty."
      0.0 "100% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
      1.3 "87% thought the tv was sub-standard."
      4.0 "60% were unsatisfied with the kitchenette."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
      2.3 "77% complained about the elevator."
      2.9 "71% didn't like the architecture."
    • 3.4 "Not very clean."
      3.6 "64% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
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    Overall rating

    7.6 Good
    Based on 843 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 4.2 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
      4.3 "57% said rooms were small."
      2.8 "72% found problems with the furniture."
      2.4 "For 76%, the rooms looked old."
      4.7 "53% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
      0.6 "94% said the bathroom was dirty."
      3.0 "Air conditioning was criticized by 70%."
      3.2 "68% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 3.6 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
    • 3.1 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      0.6 "94% said the bathroom was dirty."
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    Overall rating

    7.9 Good
    Based on 281 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      5.0 "Only 50% said rooms were big enough."
    • 4.3 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      5.0 "Only 50% said rooms were big enough."
      2.5 "For 75%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      4.3 "57% were disappointed with the minibar."
      2.3 "77% found problems with the furniture."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    • 3.2 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
    • 3.1 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
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    Overall rating

    7.1 Good
    Based on 12 reviews
    • 7.9 "Good service."

    Overall rating

    7.8 Good
    Based on 85 reviews
    • 9.2 "Terrific location."
    • 7.9 "High value."
    • 7.5 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 4.3 "Not very comfortable."
      2.6 "74% thought it was too noisy."
    • 3.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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