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7.4
Pros: I was there and I spent my time wonderfully, the hotel is in the center all the restaurants 'Bulgarian mehanas" are around the hotel. By the way it has nice Pirin Mountain view and view of the River Glazne. The personnel there was excellent except in the kitchen. The rooms are spacious and clean, relax center is everything you need (there is no need for the pool), and they have private parking for the gusts.
Cons: The personnel in the kitchen and in the restaurant were impolite and they neglected the guests and if you ask something you they say all the time ok, and nothing afterward. Example. The coffee machine ran out of water i was waiting 20 minutes to put water to have a cup of coffee and they didn't put water and after 20 minutes the breakfast is finished so i was left without coffee. I was there for 5 nights and they served us every morning with few bananas but they were spoiled "browny" and the same bananas were being put for the five days, they should be ashamed. About the personnel in the cuisine, one of the waiters was not serving guests she was making out and kissing with her boyfriend on the table in front of the guests and I was waiting.
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7.6
Pros: excellent spa, friendly staff, excellent exchange rate, as opposed to the awful exchange bureaus of the town.
Cons: Poor but tasty breakfast. Lack of PCs, although there was free internet area in the lobby.
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7.4
Pros: I was there and I spent my time wonderfully, the hotel is in the center all the restaurants 'Bulgarian mehanas" are around the hotel. By the way it has nice Pirin Mountain view and view of the River Glazne. The personnel there was excellent except in the kitchen. The rooms are spacious and clean, relax center is everything you need (there is no need for the pool), and they have private parking for the gusts.
Cons: The personnel in the kitchen and in the restaurant were impolite and they neglected the guests and if you ask something you they say all the time ok, and nothing afterward. Example. The coffee machine ran out of water i was waiting 20 minutes to put water to have a cup of coffee and they didn't put water and after 20 minutes the breakfast is finished so i was left without coffee. I was there for 5 nights and they served us every morning with few bananas but they were spoiled "browny" and the same bananas were being put for the five days, they should be ashamed. About the personnel in the cuisine, one of the waiters was not serving guests she was making out and kissing with her boyfriend on the table in front of the guests and I was waiting.
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7.6
Pros: excellent spa, friendly staff, excellent exchange rate, as opposed to the awful exchange bureaus of the town.
Cons: Poor but tasty breakfast. Lack of PCs, although there was free internet area in the lobby.
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