Excellent
10.0
Comfortable bed, great shower very nice breakfast. Limited lunch and dinner menu.
Excellent
8.0
Pros:
Convenient location near the airport with the shuttle included. Bright and clean room with a super comfortable bed.
Cons:
I wish the restaurant was a little cozier with more variety on the menu.
Excellent
8.0
Pros:
the room is ok.
Cons:
no clear info about transfer, ended paying 20 euro for taxi for 3 min drive. breakfast is something to improve. Everything was literally finished and never renewed.
Okay
5.0
Pros:
location for airport
Cons:
Room far too hot and air con didn’t work. had to get up thru night and open windows as it was so warm in the room. Fan made a noise but didn’t blow out cold air and was charged £14 euros for a plate of nachos that had the tiniest amount of chilli on top and the cheese had been melted under grill and was rock solid round the plate. ended up leaving majority of it.
Good
7.0
Pros:
Bed size
Cons:
The air conditioning didn't work. It took forever to start cooling at it was very hot at the moment. Not for a 4 start hotel. Another bad thing is that we try to call room service but they didn't answer the phone. We ended up going to the bar. I do not recommend this hotel for the price. Not 4* hotel.
Excellent
8.0
Pros:
Airport shuttle was very convenient and made the trip stress free.
Cons:
Wish there had been better signage about the terrace bar service. I could not tell if the terrace was a place for drinks and tapas or not when I first arrived, and the staff said the restaurant was both bar and restaurant. After I ate in the restaurant, a few people finally went out on the terrace for drinks or coffee. Although the restaurant was very good, I wish I had just stepped onto the terrace in the beginning.
Excellent
8.0
Pros:
Convenience and shuttle to airport
Cons:
No coffee in the morning
Excellent
8.4
One of the few options near the airport. easy and free transport; also 600 m from metro to get to city. very nice facilities..
Excellent
10.0
Pros:
Close to the airport, shuttle on time, great ambience, elegant and clean.
Cons:
Nothing that I can think of.
Good
6.4
They need to sort out the instructions on their site for the shuttle. It goes from nowhere near like where they say if you're arriving into terminal 2. Took us 2 hours to work it out which really ruined our arrival experience. If you arrive into terminal 2, you need to turn right as you exit the terminal and walk right down towards area C and you'll come to a covered white walkway where all the shuttle buses pull in. That's where it goes from. Ignite their instructions about the technical block between B and C. That's complete rubbish! And definitely leave a lot of time to get to the airport if you're depending on the shuttle too. It's not exactly efficient. The hotel itself is nice though. Clean and decent. 5 mins from the terminal 2. But 25 mins back so be warned!
Excellent
8.4
near airport. if you need to leave early morning
Excellent
9.0
Pros:
Cleanliness and free gourmet coffee machine service.
Cons:
Extremely difficult communication by English with housekeeping staff.
Excellent
10.0
Pros:
Close to the airport : after a long trip it's nice to have an hotel close tothe airport
Cons:
Did not like the attitude of the Maitre d'hotel. However, all the servers were nice.
Good
6.5
Pros:
Breakfast was okay, smoked salmon was great. Bed was nice. Staff was very kind and helpful.
Cons:
Shower is a very bad design. Air conditioning was not working. On the first night, we had to remove an old used bar of soap from the shower from the previous guest. Unpleasant.
Excellent
8.0
Pros:
Check in seamless and super friendly and helpful staff at 3 am. Bed very comfortable and helpful information and 24 hour shuttle to airport provided.
Cons:
Shower super confusing and ultimately didn't work. Would be helpful to post on website the directions to the 24 hour shuttle service. Arrived at 3am, no cell capacity so phone number wasn't useful.
Excellent
8.0
Pros:
The extensive rear garden area for relaxing outdoors.
Excellent
10.0
The room was beautiful and the bed was wonderful. We were very fatigued after delayed flights. We had room service for food very early in the morning.
Excellent
10.0
Cons:
Didn't know they had pickup shuttle from airport. Cost me 20 euros to go 1 1/2 mile
Mediocre
3.0
Cons:
This should not be rated as a 4 star hotel. The quality is not there (bedding, amenities, etc). The shuttle service took 5 minutes from the Terminal to the hotel, but the next morning, it took nearly 30 minutes from the hotel to the Terminal.
Poor
1.0
Pros:
Airport shuttle for convenience
Cons:
Room booked was not provided. I had to pay addition $50+ upon arriving to receive the room I booked online. I checked in at midnight and had no choice to pay. Highly unsatisfed.
Excellent
10.0
Pros:
Clean, quiet location close to airport. Shuttle to airp[ort worked great. We arrived early after a cruise and they found us a room at 11:00 AM which was much appreciated.
Good
6.0
Pros:
It was close to the airport, the room was decent
Cons:
The maintenance guy had to come to fix the thermostat, it was a sauna inside the room. Even after it was supposedly fix it took a long time to work properly, wasted too much time adjusting in order to sleep
Excellent
10.0
Pros:
It was convenient and close to airport
Excellent
9.0
Pros:
Free shuttle to/from airport. Free bottle water in room. Easy check in. Walking distance (10-15 min) to Metro station.
Cons:
Shuttle fills up fast so get in line early
Excellent
10.0
Pros:
We love everything of the hotel other than the hotel is far away from city center
Good
7.0
Pros:
Proximity to airport.
Cons:
It felt a bit run down and not as well kept/clean as it should be.
Good
6.2
Pros:
Clean
Cons:
Wi Fi too weak to do work and spotty in rooms Swimming pool hours too restrictive Bar seriously understaffed Restaurant located in basement and way over priced , especially for breakfast. Better to go across road to cafe. Need larger airport shuttle or a second bus in the mornings to get to airport.
Poor
1.0
Pros:
Little. The bad karma started when I had to wait 1.5 hours for the courtesy bus to arrive; then no air coniditioning for a blazing hot day. I called the engineer several times but got a "it takes times for the unit to cool the room." Noting happened
Cons:
The courtesy bus does operate as advertised; the swimming pool closes very early so could not use that. The room air conditioning was broken so it was a long hot night, with no relief from the staff.
Mediocre
3.0
Pros:
Close to airport and availability of van.
Cons:
Apathetic staff. Waited 40 minutes for van pick up from airport. My tv remote was not working and I called front desk. No one ever came to fix my remote. I felt very itchy after sleeping on the bed.
Excellent
10.0
Pros:
Good hotel for the money .. shuttle should be reviewed.. no formal process on scheduling and availability More people want to go to the airport than the shutttle can handle at 5am - 6am
Cons:
Clean, quiet and good bed
Okay
4.0
Pros:
Good bed, quiet room, good restaurant choices.
Cons:
Front desk staff terrible. Bordering on rude. I was not given adequate information on the underground car parking i.e. cost, how to exit.
Mediocre
2.0
Pros:
The only positive thing about this hotel was its proximity to the airport - and even then, it was 10 minutes away, so not the closest choice.
Cons:
The staff here was rude and unaccommodating. Refused to provide a cot for both of our kids, nor did they tell us that our "double" room consisted of two twin beds shoved together, so 3 out of 4 of us had to sleep in the twin beds with a gap in between.
Excellent
10.0
Pros:
Liked it all good hotel and staff
Mediocre
3.0
Pros:
Staf
Cons:
Location, WiFi, hotel transfer info
Good
6.0
Pros:
The nearby airport location, bus route nearby, free airport shuttle, fitness center and restaurant available.
Cons:
You had to daily ask for facial wash cloths, a top sheet is not automatically provided for the beds, bathroom had a slight urine smell, up until last night of my stay, then it was finally cleaned thoroughly and smell disappeared. Meals were
Excellent
10.0
Pros:
Quiet, good location (given there aren’t any hotels directly at the Barcelona airport.
Cons:
The shuttle only ran every 30 Minutes at night for pickup. Just take a cab!
Good
7.0
Pros:
Close to the airport
Cons:
Very strange atmosphere Cold like being in a spaceship
Okay
5.0
Pros:
Room was well decorated and clean
Cons:
The food in the restaurant was sub par and expensive
Okay
5.0
Pros:
The room was nice.
Cons:
The staff. Rude. The layout of the hotel is trying to be modern, but is just confusing, and strangely designed.
Okay
4.0
Pros:
Location convenient to airport, and transfer shuttle service to hotel/airport was good.
Cons:
Bed was uncomfortable, one of the worst hotel beds I have slept on. Room could have been cleaner.
Good
7.0
Pros:
Modern hotel with free WiFi and very convenient shuttle to airport.
Cons:
They didn't have the correct room reserved (two twin beds instead of a double) and put us in a handicap room instead with a baby crib in it. It was ok but not what we wanted.
Good
6.0
Cons:
Shuttle Service from Airport is Inconsistent and Staff is rude
Mediocre
3.4
Pros:
Close proximity to the airport
Cons:
The rooms were extremely dirty. One of the garbage cans in the room still had garbage in it from someone who stayed previously. My sister and her husband broke out in hives because of how dirty it was. It doesn't look that bad in the main reception lobby but the rooms were another story. It was very run down. Check in was extremely slow and the hotel staff are not very friendly or helpful. We asked them to call a cab for us and each time they just pointed us outside and told us to look ourselves. Of course we looked and there was none so we had to go back in and tell them and they would finally call for us. It was just very unprofessional. I know this is a hotel by the airport so I shouldn't be expecting so much but I've had better service at a 2 star hotel. Book elsewhere if you can.
Excellent
9.7
Pros:
Room
Cons:
N/A
Mediocre
3.0
Cons:
Unfriendly and unprofessional stafff Room smelt foul the entire duration of my stay Only hot water pipe worked so bad to shower in scalding heat Had no idea how to turn on lights and had to wait several minutes for AC to cool hot stink room down.
Good
6.0
Pros:
Room was bright, clean, comfortable
Cons:
Maybe a little understaffed for high season. Airport shuttle more hassle than I expected (long walk from T1 to pickup point, during busy times there might not be room for you on the shuttle, need to wait for the next one).
Mediocre
2.0
Pros:
Location
Cons:
Rude employees, dirty rooms, bad service. Worst hotel experience in the last 5 years.
Okay
4.0
Pros:
I thought the proxmity to the airport would be a good thing. It wasn't
Cons:
The hotel offers a shuttle, but this is misleading. They do not answer the phone, nor emails about pick up. They have small vans that can not accomodate too many people and allow on passengers to have many large bags which take up all the room. I
Okay
5.0
Pros:
Well appointed , comfortable room
Cons:
We stayed at the hotel on 2 occasions either side of a trip to Ibiza. Your hotel was chosen for its convenience to the airport. On both occasions we waited for approx 1 hour for the shuttle bus at the airport. Duty staff did not seem concerned.
Excellent
8.0
Pros:
Free airport shuttle
Cons:
No restaurants or stores in the area
Excellent
8.0
Cons:
Our kids room had mosquito's. All three had several bites. We were able to kill a few but apparently there were some we didi not get.
Okay
5.1
Pros:
Location was great and appreciated the airport shuttle, staff was very friendly
Cons:
At then end of the day my main purpose was to get a good nights sleep before my morning flight. Due to the excessively hot room I barely slept at all.
Good
7.0
Pros:
If you just want a decent place to sleep for the night close to the airport this is it. There is nothing else nearby . They have a casual bar and more formal Dinning room for meals. The free airport shuttle is the best thing about this place !
Cons:
Their "convenience market" is now a vending machine .
Excellent
10.0
Pros:
Hotel was nice and beds were really comfortable. Staff was friendly and efficient. Free shuttle to and from the airport. Price wasn't bad. I would definitely stay there again.
Cons:
It took a while to catch the shuttle from the airport. We had to go to arrivals and then walk a ways out to a parking area to wait. It was a little confusing to figure out, but not too bad. The early shuttle back to the airport in the morning filled up so some people had to wait for the next one. We were glad we got downstairs early to guarantee our spot.
Good
6.0
Pros:
Location. , cleanliness
Cons:
No water in the rooms Staff not quite helpful
Good
7.0
Pros:
Cleanliness and airport drop off.
Cons:
Terrible food and service.
Excellent
10.0
Pros:
I thought it was a good business travel hotel. It was perfect for our final night in Barcelona before the trip back to the USA. the price was good and the location was near the Airport with a very convenient shuttle.
Cons:
complementary coffee in the morning would be nice. I did get a cup in the restaurant, but I didn't know that was an option. I was asking them where I could get some coffee, and the manager pointed me to their coffee dispenser around the corner.
Okay
5.0
Pros:
close to airport
Cons:
terrible service in restaurant we left mad
Good
6.0
Pros:
I liked their restaraunt
Cons:
can hear people in other rooms and hall way. Hard to find the shuttle from airport to hotel.
Okay
4.0
Cons:
At check-in, front desk staff said that shuttle would take 10 minutes to get to Terminal 1. In the morning, there was a long line of 30+ people waited by for a shuttle that holds only 12. Shuttles were supposed to run every 15, but none arrived during our 45 minute wait. Long line of 10+ waiting on taxis (there were none). No Uber available, either. We finally found a taxi dropping off someone else.
Okay
5.0
Pros:
Location near the airport.
Cons:
No coffee maker in the room.Found out, only by accident,that we could get one and then was charged for it. Shuttle to airport only every 30 minutes, no reservations so if full wait another 30 minutes. Creates unnecessary anxiety.
Okay
5.0
Pros:
The location near the airport was very convenient. The staff was helpful and courteous.
Cons:
The faucet in the bathroom dripped continuously. The shower door didn't really close, and kept swinging into the shower area during use. On first glance, everything looks really luxurious, but on closer inspection, everything seemed kind of half-broken.
Okay
5.0
Pros:
The location is excellent. I have stayed here before and the pool is even better appointed than a few years ago, so is the restaurant and bar so overall a better experience. The staff is friendly and helpful. The shuttle to the airport is great.
Cons:
Our room smelled so badly that we had to leave the door closed while we slepted. There was black mold all over the shower stall. The bathroom was in general was dirty. My mother was put in a very small room with no window & it smelled like cigarettesmo
Excellent
10.0
Pros:
The rooms were tastefully done, very quiet and the beds were comfortable. The hotel entrance was attractive. Shuttle to airport at 4 a.m was on time. Registration staff was very competent and friendly. Everything seemed quietly luxurious and well-done
Cons:
After having spent three weeks eating at little bistros and restaurants in Madrid and Barcelona, we found the found the food a bit bland at the hotel's more casual cafe. As with most hotels, BAH could look at implementing small bumper cushions so that the room doors do not make such a resounding clunk when they close. The noise of other doors being closed was the only noise that was at all intrusive.
Okay
5.7
Pros:
Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back.
Cons:
Very little I did like about this hotel. Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back.
Poor
1.0
Cons:
Don't stay at this hotel for airport shuttle. It does not run on a clear schedule and is difficult to locate. It took me an hour. Hotel staff could not give clear information and were very rude. Will not use this hotel again. Other guests had same issues.
Okay
5.4
Pros:
Bed was comfortable with great linens. The room was comfortable and quiet.
Cons:
Service was disinterested with the exception of one employee who was helpful. Food was expensive and poor to inedible. The location was extremely difficult for someone not familiar with the area.
Good
7.0
Cons:
Poor shuttle service from Terminal 2
Mediocre
2.6
Pros:
Nothing.
Cons:
Terrible attitude of staff. 10 minute cab ride from airport but cabs have a 20 euro minimum. Bathroom in terrible condition. Shower head sprayed water everywhere. Beds are uncomfortable.