The setting and location,stunning views of Lake Garda Yes ,they had no credit card facility for payment for accomadation ,likewise in the restaurant no credit cards accepted,even thought when booking your website said that they did in fact accept credit cards.
We stayed for 2 nights and had a clean room, nice view, basic but sufficiently equipped. Buffet-style breakfast had good variety. All in all good value for money. The shower in the bathroom and the rest of the bathroom floor is at one level and the shower has no door or curtain so that after showering the entire bathroom is flooded with water. It's ok if you brought slippers but a little inconvenient to anyone who has to use the bathroom after you. Corridors need updating. Rooms should get a fresh coat of paint.
Useful swimming pools, nice pizzeria close to hotel and pool
Old facilities, too much dust on the telephone set means no clean room.
location is wonderful hotel is too old and obviously needs renovation
Surrondings Staff was very careless;restaurant and breakfast is not organized well.Room was tidy; lot of beetles in the room. I would never ever spend holiday in this "hotel" rather hostel.
it was not made clear on the booking application that the room that we stayed in was not part of the hotel but an annexe.Definitely not four star and disappointing.Poor value for money
We relaxed at the poolside and for those who arrrived after us have the benefit of a new hot tub. Beautiful gardens added to a romantic atmosphere
Beautiful gardens, pool and setting on lake. Staff charming and helpful. Spacious room with views over lake. Garda a short walk away along the lake. Bedrooms and communal areas are dated but perfectly comfortable and clean.
The location The room was an exterior chalet type building. Generally everything looked worn and tired, except the front gardens and swimming pool. We asked for 2 glasses to have a drink outside our chalet and were given plastic ones. Mould on the ceiling. No hot water was running and the fridge was dirty and as we found out later leaked water all over the floor. We were moved inside the main house as compensation and had the price reduced with a bottle of wine given to us on our departure.
The location was outstanding and views from window spectacular (however we were fortunate to have a lake view room) The garden area was lovely to sunbathe in and beautifully maintained. The room we had was large. Stunning-looking building from the lake/gardens. Typical Italian decor (dark, dated). Bath had a severe leak which flooded bathroom more than once. Air conditioning switch was broken so had to leave on for 5 days even though cold at night. The breakfast wasn't the best we had had in Italy (we went into town for our breakfast even though we had paid for it as the food was very tailored for Germans).
The Hotel's staff and service were above our expectations.
this hotel provides a nice relaxed ambience, the gardens are big enough to find a quite corner and the pool was excellent,a good size and the infinity style a good idea. the original room was a bit dated ( we were moved because the air con was not working)and there was no offer off a balcony/lake view when booking
nothing this hotel wants either a total revamp or demolishing
bath, rest, excurtions
The location and the staff were fairly friendly. The room was very old fashioned in decor and design. It needed modernising.
View from the room is great! Close to the town with restaraunts, but at the same time the place is more tranquil and quite than hotels in the centre. Parking is available. Parking is rather small. In general, the hotel is a little overpriced, though still very comfortable.
Hotel staff, especially reception, were extremely helpful. The cleaners timed the cleaning well, coming in when we were at breakfast and when we returned, our room was spotless. The hotel is a lovely relaxing place to enjoy with a wonderful view and a great location right next to the lake. We enjoyed every minute of it and have recommended it to everyone back at home. The only thing we would comment on is the selection of food at breakfast. Even though the cereal was lovely, there wasnt much of a variety of hot food. This wasnt something we disliked, just a suggestion to put more of a variety out at breakfast. The evening meals were lovely.
The location to Lake Garda and the relaxed atmosphere of the Hotel also parking available
It was lovely and warm - noticeable as it was very cold outside. All the staff were friendly.
a very welcomming comfortable hotel with excellent staff access onto a busy road and steepness of access
Great location, handy to have parking too. Rooms v comfortable and clean The fruit salad at the breakfast buffet wasn't fresh fruit. It was from a tin. Otherwise breakfast was nice
My wife and I loved staying at your hotel. In fact it was one of the highlights of our overseas trip. It was modern, very well situated with views of beautiful lake Garda and only a three minute walk to the town of Garda. The staff were very friendly and helpful. We had a problem with our computer and one of the female staff volunteered to help us. The gourmet food was very good and plentiful. I could not fault this hotel. Nothing
Staff very friendly, good english at reception area, rooms very nice and very clean, Selection for breakfast very good also. Selection available for dinner was very limited and did not like it, also snack by poolside very limited.
Staff very educated and willing to help. Very good location. Parking quite tight.
Location excellent, quiet hotell near beach. Typical summerhotell. Weather made it impossible to use pool and terrazze!! - but that was not the fault of the staff!! However: maybe some of them could be better in english so they could give more info about what was going on - got info from family at home about the wine festival
The hotel has a good location between highway and Lago di Garda. It's very nice renovated and furnished. You can park your car easily. The meals in restaurant is OK. The hotel staff at the reception wasn't able to say even one english sentence.
staff very friendly and very helpful
The breakfast is excellent for the category of the hotel! The costs for WiFi is cheap. However 12 hours per 5 Euro is not the same as stated in the booking.com info which is 24 hours per 5 Euro. The 4 bed room is facing the street and very noicy! The air conditioner seems not working properly.
Liked the fact that it was close to the motorway as we were only stopping one night en-route to Austria. The room was large and comfortable and the bathroom very spacious with a lovely strong shower. Car parking was available immediately at the hotel and they are pet friendly. We stayed during the off season 11th December so were the only guests in the hotel, although the bar was busy with locals and friendly. Unfortuneately, the breakfast was minimal and not very good. Bread was stale and the staff had to be asked over and over to supply basics, like orange juice, cold milk, spoons etc. Sounds petty but we had already been on the road for 2 days and wanted a good start to our final day of the journey.
I leaved the hotel with mixed feelings. The hospitality and the breakfast were good but if the only language you speak is english, don't try this hotel. The staff in the reception don't speak english at all. Even a tiny issue may turn to be a big problem if noone understands you. There is a balcony in the room. However you cannot use it. Since as soon as you open the balcony the air-conditioner stops working. After you close it, it takes 2 (!!!) days to get the same temperature back in the room. Generally, the air conditioner is centralized and cannot be controled directly from your room.
Helpful staff, very good breakfast with high quality fresh coffee. Only some 15 mins from Gardaland. The staff speaks also German not only Italian which is quite a positive experience in Italy. Our room was sometimes noisy from the loud talking of drunken guests drinking at night in the hotel bar. Even so we were tired enough and slept well :)
Location and family room option
Rooms are very nice and the kids enjoy their space. Great breakfast and no problems for Parking. A.C is a problem . Is set for 27 d. so you get sweaty fast.
Hotel has worm atmosphere, kind and helpful stuff and nice restaurant. We have only good memories of staying there.
The apartment, on 2 storeys was perfect for us (4 A, 3 C), having a large balcony over the lake which is about 100m away. Perfect views even though I visited in autumn. Hotel surroundings are well kept up to high standard. Definitevly recommend this hotel and its apartments to anyone especially those who drive or hire a car. They even carry your baggage with an electric buggie from car park to apartment which is a long way, I liked this service. nothing much to complain about, only maybe about the deposit in cash which I understand
location, views, easy to find, nice restaurant Quite a lot of 'Do not do's' and didn't like having to do an inventory on arrival after a long journey and as it turned out a member of staff did an inventory of the apartment before we were allowed to leave. This made us feel uncomfortable.
Please write at least 15 words
spacious and well-cleaned rooms with a nice landscape over the open field to Lake Garda. comfortable indoor pool. dishes in the restaurant also fine. all the staffs were friendly. we really relaxed the stay.
The hotel was good but the hotel staff was very bad, because for do something we must ask several times and in the end we obtain our request 24 hours after asking for Example the problem with the heating system and so on
apartment, restaurant, swimming pool
The peace and tranquility.Lovely surrounding area.near to shops and restruants.Good road links.Clean comfortable accomodation. The water pipes and air conditioning/heating was noisy particularly at night.
Beautiful position of hotel, lovely views On line we had booked a superior apartment and when I arrived was disappointed with size of it, but on check out 1 week later realised we were only in standard apartment. Having to provide own toilet paper in apartments with none for sale in shop, had to walk 1k to supermarket
Good breakfast , central location
Very convenient to down town in Bardolino on the lake and lots of walking areas. Parking on site, easy to get to and from roadways. All very good, nothing we did not like.
good location and comfortable There were not many rooms booked in the hotel and yet they chose to put us in one of the smaller rooms at the back of the hotel over the kitchen when many rooms with balconies where free
The room was much smaller than that advertised and portrayed on the internet photos and that was for a superior room!
The staff were, as noted on another review site, quite friendly and pleasant. The gardens were nice, consisting of planted borders and olive trees Air con was off despite 30 degrees outside (eventually it was switched on). The reception area of the hotel is not too bad, but does look a bit dated. The rooms, however, were not fitting of a so-called four star hotel.
Air-conditioning was excellent and badly needed as temp. were high. Pool and garden area was spacious & clean. Pool ideally suited to those who like swimming. Good selection for buffet breakfast. Pool is great but has no shallow end. Not able to stand up in it so could be a consideration if not a good swimmer or confident in deep water. A 15min walk uphill out from centre of Garda, although there was a free shuttle bus to town from around the corner.
All the staff we encountered were extremely courteous, helpful and friendly. No facilities for hot drinks in the rooms.
Located a lakeside room at hotel which was spacious and had lovely balcony. We were celebrating our 30th wedding anniversary there and the hotel provided champayne and fruit to our room on arrival which was a nice touch. Hotel quiet and great location Nothing
Hotel was exactly the excellent quality we were expecting and the staff were very efficient and friendly. Excellent location and views over the lake..
Friendly helpful staff. Good location of hotel. Nice food. Very clean. Pool was a bit run down. Bed was a bit uncomfortable.
All staff at the hotel were very helpful and extremely friendly. Service throughout was amazing.
Proximity to Bardolino and position on the lakeside was perfect. The staff were all pleasant and very helpful. We had a room which overlooked a petrol station, so not quite the beautiful views we were expecting; but we only stayed one night so this wasn't really a problem.
It was very close to centre of Barlino with an excellent pool which wasn't over 1.5 metres, you could hire bikes and go to nearby resorts on cyclepath. Although we were B&B we did have dinner one night and food was excellent. Our room was 1st floor and balcony could just have sea view but kitchen fans were noticeable but as we were only there 3 nights it wasn't a problem and I'm sure if we had asked we would have been transferred!
Excellent location, very friendly and clean. food was very good. Pleanty of parking but not all on site (close by)
The view Small room
Clean rooms and friendly service. No, I was quite happy with the services provided.
The view from my bedroom window. I went for breakfast at 7.30a.m. and and left the piece of papewr DO NOT DISTURB. I returned at 8.00a.m. whereas on the floor just outside the room there where clean towels in a plastic bag. I collected, removed the paper and ten minutes after left the hotel. To my surprise when I returned later in the evening I noticeed that the maid did not do my room...........pity.
quiet and relaxing pool area with nice views of the lake. the cleaners starting their daily room cleans at 8.30 am. they were very loud and we thought it was too early for holiday makers. breakfast buffet was very poor and a very poor selection of foods/breakfast juice etc. we also did not realise the distance from the lake and thought it was i bit far however we did avail of the free shuttle during the day when returning from the lake.
Very pleasant and helpful personell, rich breakfast buffet, and convenient location. Worth a stay. The charges per room booked trough your organisation include too high a commission (Euro 117.50 vs. 95.- makes Euro 23.75 per night = 23%)
The staff were extremely helpful and could not do enough to ensure our stay was comfortable and went above their call of duty to assist me after having an accident in the resort and was unable to walk. They organised all our needs and were very sympathetic.
Friendly staff, convenient location Range of bar meals did not cater for gluten-free diet, although the staff were accommodating in this respect
Hotel staff freindly and helpfull and exterior of the hotel was nice. Let down by a shabby bathroom. Good location. Bathroom.
Relaxed atmosphere,good staff,excellent buffet breakfast,close to resort
Hotel was lovely, very clean. Staff were really friendly & the hotel has a lovely atmosphere. it is a nice short walk into bardolino town & only 5mins from the lake.
The location was perfect.
The lake, the hotel position, and the weather Carpets in the rooms
Good location and friendly staff Shower door difficult to shut
The facilities and staff were excellent and went out of their way to make our stay enjoyable
The staff were very helpful and the pool facilities were great! The food in the restaurant was very average. There were no tea and coffee making facilities (other than going to the cafe).
I liked the spa/relax spot even if I was not able to use it because their hours did not coincide with mine. The staff was very helpful.
Easily accesible from the airport and highway. Close to city center by car. Shuttle to fair.
Had most of the basic needs covered; and they have free shuttle service to downtown Verona. Misleading information about internet availability. Food quality at the restaurant can be better.
nice terasse and garden with pool close to the high way and therefore a bit noisy; couldn't open the window in the hotel room
Comfortable hotel. Convenient location. Fine swimming pool. Good restaurant, nice dining on the terrace. Swimming pool closes far too early.
Nice hotel, nice staff Breakfast is not included in the hotel price
Convenient and free shuttle to airport.
Hotel is good.
The staff was helpfull and nice. The shuttle buss to the city was very convenient.
Positioning in the city, stuff, breakfast Room was heavily smelling (because of smokers) and there were no day curtains, only ones for the night, thus I had no chance to open them during day-time as everything was visible for ourtside through the window without curtains.
A very very good value
nice new furniture, superb bathroom, large room, the swimmingpool the loud disco at the pool, music till 3 am
Nice place, a bit in the middle of nowhere, but ideal for relaxing. Rich breakfast. The spa is ok, but I expected something much bigger and fancier based on the photos and the website. Well, you should not believe what you see there.
The wellness is a nice facility in the hotel.
I liked the size of the room. The pool area, and the breakfast, was also nice. Yes I didn´t like that they came to clean the room very late one day, and just entered without knocking on the door.
Hotel easy to find, staff friendly ,excellent breakfast, top design rooms. Some works done at night... (before 10 pm)
The facilities were relaxing and resturant was good Bath flooded first day. Staff were unhelpful and no apology given, just another key for another room. Staff were abit unfriendly and not helpful.
Perfect location. Close to Lake Garda, Verona and the wine districy Valpolicella. Swimingpool and nice hotel room. Reception had a lot of documents on the desk visable for all guests. This made a bad first impression. I got the feeling the hotel had a mis management which was not true.(prposal: Make a desk at lower level behind the reception desk were these documents, notes and other things can get stored out of sight for guests.
Your bed is hard as a rock, would appricate real juice in 4 star hotel instead of syrup drink
We felt at home since the hospitality was warm and wonderfull. The location is great and the atmosfere is more than friendly.we would visit again the hotel villa katy
close to the beach of Lake Garda, friendly helpful staff, Rooms very clean - Would recommend for a weekend break Good they had air con. Rooms were a little tight (small)
Great service of the twin sisters
It was at a very nice location.
Excellent staff , very good location and best value for money for families.
Staff were very nice and very friendly, hotel was cheaper than others that friends were staying in and better It was a bit of a walk into Bardolino
Excellent location and clean rooms. Great value for money!
very friendly family run hotel , our room has a great view of lake, small room but good value for money, excellent breakfast buffet. I will definately stay at this hotel again next visit!
Especially the staff, atmosphere and location. No
Friendly staff, excellent views, good food A little too far from Garda to walk
I just came back from the Boffenigo and loved it,hotel clean and tidy,food was lovely and staff were friendly and helpful.well recommmeded and didn't want to come home.....
Staff superb, Location excellent and facilities eg swimming pools first class. Nothing really . I would say that the rooms were a little small for the price but very comfortable
too far from town centre, and no taxi's available
The facilities are excellent and if you want a quite location with spectacular views of Garda and the Lake it would be hard to beat. The room is spacious and the balcony large Having in excess of 30+ rooms it is hardly a small or boutique hotel. A request has to be made to the management to have the heating/cooling activated. Corridor door slamming and inter room noise was a problem.
The location and the hotel is very clean and comfortable The price is high
quit and beautiful place , good location, excelent service
Most beautiful room, hotel lobbywith outside terrace, fantastic pool with bar, and incredible view of Lake Garda. NOTHNG
Excellent location upslope of a small hill away from the city but close to Garda lake with excellent view and panorama. Hotel facilities are excellent and breakfast was great. This weekend break gives us a really refresh experience: relax in the spa, swim by the pool. Stay in Garda also possible for a lot of excursions. Pillow a little bit hard but no essentially a problem.
Privately run, friendly, relaxing, wonderful views, indoor & outdoor pools & gym. Limited dinner menu & too rushed.
The staff were all very friendly & very helpful. The view was amazing from our room. I have problems walking.I didn't realise the hotel was such a walk to Bardolino & Garda.
Good location, right on the water and a beautiful section of the lake. Plenty of free parking, friendly staff, and a very clean lake side area with docks and chairs to relax on. Right along the boardwalk with no vehicle traffic, just pedestrians and gelato sellers. Buffet of appetizers and live music before dinner. Not enough chairs on the beach, and the docks were crowded in the morning. Beds were uncomfortable (two twin beds pushed together) and hot. Dinner was confusing, with the appetizer party followed by a mandatory buffet. No a la carte option, and no room service.
Very friendly staff. I was impressed with the restaurant services. The staff made it easy to get from small village to small village. Beautiful setting, right on the water. Beds very comfortable. I liked everything about the hotel.
Helpfullnes of Reception Staff, good standard of decor in room & location Small TV
The chap at the bar in the afternoon was very friendly, the lady on reception as we left was also very friendly - overall friendly staff
Stayed at hotel for 9 nights during september 2010. We booked this hotel after reading the reviews. Have to say it was excellent. The staff, food and facilities were all first class. We will definitely return in the future. We had a room facing the back of the hotel with lovely views of the hills which had a large balcony. I would recomend taking a travel kettle and tea, as there is no tea making facilities in the room. We were glad we did! None
The position to Bardolino centre, and the English speaking staff. Also they organised an airport transfer when I requested one, which made me feel a lot easier about taking the holiday in the first place. Wasn't given adequate information regarding hotel transfer pick up point back to the airport and so nearly missed the transfer altogether.
Location Superb in Barodlino - breakfast & dinner overlooking the Lake was great. Breakfast was good for Italy. The hotel sells its Facilities such as massage & gym. These are limited not very extensive (as the hotels suggests), I attended the gym 3 times during my stay & never saw anyone else there (staff or guests). The parking is around 800metres away & not on site, Parking is available on the street outside the hotel on a parking availability basis, however every Thursday there is a town market in the street & all cars must be moved - there are limited spaces reserved in the garage so if driving it is advisable to book a space early.
There was beautiful view, silence, friendly staff, clean room. Breakfast was very poor.
My room was tiny, smelly and uncomfortable. But worst of all reception lady was unhelpful and unfriendly. Overall, a sad experience - I would not recommend this Hotel to my worst enemy, if I had one --------- sorry No ... none at all ...
The location and the view is excellent. There is a possibility to rent a garagespot in the underground garage on 200 meters walking distance. The small rooms, the bad smell in the badroom. The matras was very hard and uncomfortable and it was extremely, extremely I repeat very extremely noicy. And the internet connection is very high. Euro 5 per hour.. I propose to give it for free and higher the daily roomprice with 2 euro.
The staff very polite and helpful. Nice quiet room in the upper floor wieving to the beautiful garden side. Fresh fruit in the room. Possibility to make some coffee. Hotel locating in the centre of the city. Private parking, Nice to start the day in the beautiful breakfast room with a large selection of fresh food. We want to express our thanks to he staff for organizing flowers to our breakfast table on our private anniversary. We very much appreciated that. We will return to this hotel. Teppichboden im Zimmer müsste dringend erneuert werden. Im Badezimmer sollte man die Fugen der Bodenfliesen und der Duschkabine zum Saisonende gründlich mit Chlor gereinigen.
Helpful Staff, Great location, lovely pool and a good varied breakfast. The staff were also kind enough to arrange our airport transfer which was very efficient. will definitely stay here again and recommend to friends who I know return to Lake Garda each year.
The hotel was brand new so the accommodation was top quality. Good position - very quiet & relaxing but only 10 mins walk from the town. Sunbeds always available around the pool area. Pool could have been open longer - it closed at 7pm.
I liked the design furniture and excellent rooms (suites). The hotel staff do not all speak English, but try their best. The description as Wellness Hotel is misleading. The Sauna is very small, the pool is simple and no relaxation places available after sauna visit. Too weak for a 4 Star Hotel. Price wise too expensive.
Privacy was excellent and quiet good; services inside the structure are rich as the site is apart from the Bardolino village (about 800 metres) that you can anyway reach on feet: NO
What a fantastic hotel we liked the whole experience of the hotel the breakfast was fantastic the staff excellent and the rooms are fab.
Modern luxurious suites. Bottle of water every day was a nice touch. Great start to honeymoon.
The suites are very spacious and decorated lovely. The position of the hotel is a ten minute walk into Bardolino centre.
The hotel was excellent - even though the pool and spa was closed the staff opened it all up for us - excellent service and very enjoyable.
The nature pool was wonderful. Quiet and peaceful with gorgeous view of the lake. Breakfast excellent with great choice and a special hot dish every day.Rooms were also quiet and comfortable ensuring a good nights sleep
Very nice hotel: Nice rooms, breakfast was great, garden was beautyfull. Staff was friendly. I can't find anything negative.
Excellent food, indoor pool (weather was cool), locality to interesting towns and lake. No room service.