Hôtel de Brunville

We had two different rooms between two families and neither of us had hot water in the morning for showers. Also, we were charged for parking, however when we arrived they had no room for parking.

The breakfast was excellent. There was no hot water in the room and the staff seemed unconcerned about it.

the hotel's position and car parking facilities are excellent for visiting the main sites of interest. The reception was adequate. We were appalled to find the bodged fitting of the toilet seat in our room. The lighting was inadequate for reading in bed. The price was excessive for both the room and the breakfast.

the staff upon arrival, breakfast and departure were all excellent and the location of the hotel for the town centre was superb. twin bedded rooms were as good as a double room with less that 6cm between the beds. Charging 9 Euros for overnight parking and 12 Euros for an average breakfast was expensive.

Food was very good Directions to the Hotel could have been better.

in general the staff were friendly and serviceminded We had a problem with the parking of our car. When we introduced this problem to the manager (Morgan), he handled the situation in a very unprofessional manner. A part of my job is to conduct conferences - among other topics in Service Management. During our stay in Hotel De Brunville I got a case story! The manager could easily have turned the situation into a positive experience and have saved us as loyal customers and good ambassadors for the hotel. He did not manage to do so.