Overview

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Hotel Servigroup Castilla
Best Service Friendliness

C/ Jaén, 3, 03503 Benidorm, Valencia, Spain
+34 965 851 514

£53+

Overall guest ratings

8.3/10 Excellent
Based on 309 reviews

Review highlights

  • 9.1
  • 8.8
  • 5.9
  • 5.4

Good to know

  • Friendly service
  • Professional service
  • Accessible parking

Nearby

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    About

    Location:

    - Hotel located 500m. from Levante Beach, in a quiet area in Benidorm.

    Facilities and services:

    - Large sun terrace with swimming pools for adults and children (electrolysis disinfection), sunbeds and garden area and children’s playground.

    - Restaurant, café-bar and social lounge.

    - Free gym and sauna with supplement.

    - Live music at nights (ask for more information about de days).

    - Free wifi connection throughout the hotel, including outdoor areas.

    - Internet connection at reception (supplement).

    - Hotel-owned covered parking spaces (supplement): 77.

    Rooms:

    - 132 fully equipped rooms: air conditioning (depends on the season) and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe and intelligent locking system.

    - The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.

    Restaurant:

    - Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request.

    Committed to quality:

    - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent “IQNet Quality System”.

    Fire and safety installations adapted to the current European regulations.

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    Hotel Servigroup Castilla

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Golf
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Complimentary breakfast
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Playground
    • Pool table
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 309 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.8 "Location is great."
      7.0 "70% appreciated the closeness to the beach."
      10.0 "Great parking, according to 100%."
    • 8.2 "Food is delicious."
    • 7.9 "Good breakfast."
    • 6.1 "Average comfort."
    • 5.9 "Rooms are ok."
    • 5.4 "Vibe was decent."
      5.6 "56% thought the atmosphere was somewhat friendly."
    • 5.4 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.0 "Pool is mediocre."
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    Overall rating

    8.2 Excellent
    Based on 228 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "Great parking, according to 100%."
      7.2 "72% appreciated the closeness to the beach."
    • 8.2 "Food is delicious."
    • 6.5 "Average value."
    • 6.0 "Average comfort."
    • 5.7 "Rooms are ok."
    • 5.1 "Vibe was decent."
    • 5.0 "Pool is mediocre."
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    Overall rating

    7.8 Good
    Based on 37 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 8.0 "Food is delicious."
    • 6.1 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 43 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 5.8 "Rooms are ok."
    • 5.8 "Average comfort."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    "Professional service"
    "Accessible parking"
    data provided by TrustYou

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