Daily cleaning, installation of cabin HEPA filters on flights to Benidorm
Ryanair, easyJet and British Airways have waived their change and cancellation fees on flights to Benidorm. Confirm policies on booking site.
You cannot fly directly to Benidorm. KAYAK recommends you fly to Alicante (ALC) (29.51 mi from Benidorm). From there you can hire a car or take a taxi.
|Flights from Birmingham||2h 36m|
|Flights from London||2h 35m|
|Flights from East Midlands||2h 39m|
|Flights from Manchester||2h 42m|
|Flights from Bristol||2h 27m|
The cheapest airline ticket to Benidorm from United Kingdom in the last 72 hours was £10 one-way, and £17 round-trip on the route London to Benidorm. The most popular route is London to Benidorm, and the cheapest ticket found on this route in the last 72 hours was £17 round-trip.
Alicante Airport is 30 miles from the centre of Benidorm. View on map.
Most visitors from United Kingdom need to provide a negative COVID-19 test result and/or quarantine to enter Benidorm. Spanish nationals and residents, and accompanying immediate family members can enter the country even from closed areas.
Other exceptions apply:
Visitors from United Kingdom are not required to quarantine after entering Benidorm.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 48 hours before departing to Benidorm.
Passenger Locator Card
Masks: Required in public spaces and enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Cons: "People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats."
Cons: "Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived."
Pros: "Regular updates during flight. Food!"
Pros: "Nice plane and well trained crew, will fly them again, without any doubt"
Pros: "Boarding well organised, cfrew friendly."
Cons: "Announcements too frequent and very loud."
Cons: "Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of"
Pros: "Crew are always pleasant and know how to smile"
Cons: "Air con started out super hot then went rather chilly!?"
Pros: "Great boarding decent legroom"
Cons: "Good all round - no entertainment but it’s short haul so expected"
Pros: "This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff."
Cons: "Would have rathered a new plane, and to land ontime but only 20 mins late."
Cons: "Could not check in online"
Pros: "Late at the airport but they managed to get us all through and boarded on time"
Cons: "Too many steps especially at Birmingham"
Pros: "Crew was good, boarding was good. On time."
Cons: "All food/drinks are chargeable, but they will not accept credit cards without a raise number on the front so I couldn't use my travel credit card and then I couldn't use my debit card because they said "often the debit card will not run through while in the air"...fortunately I had some Euros."
Pros: "The crew were helpful and friendly"
Cons: "Nothing to report. Very efficient"
Pros: "Good flight (when we eventually got airborne. Friendly cabin crew"
Cons: "Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself."
Pros: "Nice clean plane. Short flight good check in, comfortable seat. Nice staff"
Cons: "No entertainment"
Cons: "Timing and space"
Pros: "Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well."
Cons: "When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again."
Pros: "The convenience of the route"
Cons: "The thumping 'music' as we boarded, the over-jolly announcements which treated the passengers as if they were all mentally deficient or poorly educated. The information they conveyed was clear and comprehensive and obviously, safety instructions are crucial, but the format and tone of delivery were so patronising I thought they were a parody. They also assumed everybody was coming back to the UK after their holiday - the flight had a good proportion of French passengers and some of us don't live in the UK. Make the announcements more neutral. I fly with a lot of no-frills lines, especially Ryanair and EasyJet as well as the larger carriers such as Air France, BA, SAS and Air Canada, but I have never come across such grating and irritating announcements. I will think twice before booking another flight with them rather than endure this again."
Pros: "I actually found the seat quite comfortable, compared with other low-cost airlines. I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel. There was plenty of space in the overhead locker. I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner"
Pros: "excellent legroom"
Cons: "Nothing. Superb flight."
Pros: "First holiday with Jet2 and really impressed. My only tip would be to book a meal, as pre-booked meals are served first and the non-booked sandwiches ran out by our row. Will fly with them again."
Pros: "Boarding was relatively painless. Although as always we seemed to end up in the crèche part of the cabin."
Cons: "Having to switch off all electronics while the seatbelt sign is on believe bags in the last century. Even a kindle! This is just ridiculous."
Pros: "- Boarding was quick and effortless - Customer service was excellent from both ground staff and in flight team - No niggly baggage rules - Fair prices for in flight meals and snacks A huge thank you to Jet2 for providing an excellent service at fair prices"
Pros: "Short check in, good leg room in seats"
Cons: "Overpriced food"
Pros: "What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!"
Pros: "Everything, staff the whole package faultless, well done !!!"
Pros: "First time iv used jet2 and I will again"
Pros: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Cons: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Cons: "temperature too cold on return flight from Faro, especially having been in hot weather for 16 days"
Cons: "Delay due to incompetence at Venice airport"
Pros: "Everything ran smoothly"
Cons: "The constant talking on the overhead trying to sell something (food, donations, duty free) and then the stewardess didn't make it to the back to hand over landing cards."
Pros: "- Flight was on time, yet they pad the timetable to make it difficult to be late. - Aircraft was relatively clean considering this was its 4th flight of the day, and the fact it's 29 years old. - More laid back then EZY and FR as they allow a reasonable turnaround time."
Cons: "- Seat assignments don't always make sense, we were split up even though there was an empty row behind us. - Shortly after takeoff passengers moved into the extra legroom seats without paying. - Constant attempt to sell things to you, scratch cards, overpriced drinks etc."
Pros: "On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight"
Cons: "The food was expensive and not great"
Pros: "Great service and food and smooth all the wsy"
Cons: "BiokAggrevation beforehand trying to book guaranteed cabin baggage"
Pros: "Friendly, polite crew and clean aircraft both ways."
Cons: "Poor entertainment and lack of holder on seat in front to hold magazines, phone, iPad etc."
Cons: "Our flight out was delayed by a couple of hours and the return flight was delayed at least an hour. It was clear skies, no tusre why. Also, after having paid to check our bag, the bag didn't arrive at our destination because it was removed from the plane, along with 26 others. We didn't get it back for 5 days, just in time for our holiday to be over."
Pros: "Staff and process"
Cons: "No entertainment, pre booking hot food"
Cons: "This is a buckle and fine airline. I went to check in online the day before my flight and added a checked bag for each passenger. The website did not work well and it ended up booking 2 bags each and charging me for two each. When I arrived at the airport they said I had not checked on online and had to pay extra for checking in at the airport. I asked for a manager who said there was no record of me going online. That was odd because I booked and paid for my bags online the previous day while I was checking in.they said I had to write a letter to get back my extra baggage fees I was charged in error. I doubt I will ever see that money again."
Pros: "On time departure"
Cons: "Was told five minutes before landing that we would be circling the airport for 20 mins due to runway closure which turned into half an hour. When we landed we had to wait a further 10 - 15 minutes before we could taxi to the airport, so nearly an hour late but no delay."
Pros: "Fast, efficient boarding. Helpful cabin staff."
Cons: "Uncomfortable seats that don't recline and seat back pockets have no "give" to fit your personal items."
Pros: "For some reason there were only 14 people on the plane. Wish all flights were like that!"
Pros: "Fast and efficient boarding, pleasant crew, clean toilets"
Cons: "Uncomfortable seats"
Pros: "Quiet flight so plenty space Punctual"
Cons: "Old aircraft noticeably nosier"
Cons: "No bag drop Yes temperature cold going out and too hot on return flight"
Pros: "Board aircraft as per row you are sitting in."
Cons: "Why do people queue when they board the aircraft by row number and you have a booked seat anyway then don't get out the way when it's not even their row that has been called."
Pros: "Seats good"
Cons: "Onboard temp fluctuates to be uncomfortably cold at times. This has happened on two previous flights, on one occasion some passengers were wearing their hoodies it was so cold. Complained via email but received an arrogant 'shrugged shoulder' response"
Pros: "It's a slick operation, processing you through bag drop etc quickly and easily."
Cons: "Nothing not to like really, it's a budget airline providing a budget service, I think it's good value."
Cons: "Flighr cancel because of the stricke, and easy jet didn't tell us before with the mail. I am really upset and its The last time i take easy jet"
Pros: "The female flight attendant was probably the best thing about this flight. She was reasonably friendly and understanding of my partner's condition."
Cons: "Coming back from my work Christmas night, my boyfriend who has Crohn's disease and is not a good flyer, asked to be put in a spare seat located nearer the front on the aisle so that he could make a quick run for the toilets as he was having a flair up. The female flight attendant said this would be fine, but then an incredibly rude and abrupt male attendant warned us that we would have to move back or risk arrest and pay a fine!!!?! I wouldn't have been so offended if my partner wasn't so ill, and the attendant hadn't been so accusatory. We were marched back down the aisle, and made to feel like criminals. You pay for what you get. Flight down to London with BA was lovely in comparison - lovely staff, complementary drink and snacks, and overall a pleasant flight."
Cons: "Rushed us through to start boarding and then the crew were not onboard and had to wait a long time for them to arrive and get the plan ready"
Pros: "Flight was on time Plane clean"
Cons: "People in front of me were taking on hand luggage plus handbag and shopping bags. If the rule is hand luggage only then if is not fair if when so,e are pulled to one side and asked to pack their handbags."
Cons: "Disabled seating was allocated in row 10 which is a long way for someone with walking difficulties. Fixed seat arm on aisle side made access more difficult"
Pros: "Pre check in Plane was clean and comfortable Always delayed a little, is was twenty mins delay so quite good."
Cons: "The long walk to the departure fate. Having your photo taken for Belfast flights. Sitting on runway after we landed while a plane moved. Belfast is not that busy that this should happen."
Pros: "It arrived sooner than I expected"
Cons: "We departed later than expected"
Pros: "All was normal"
Pros: "Plain itself and crew were OK."
Cons: "It's not sufficient that row 10 will receive service after 1 hour and 30 minutes from take-off. After that you get your warmed sandwich when your coffee is already cold."
Pros: "Crew were friendly"
Cons: "My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport."
Cons: "Delayed to and from London..."
Cons: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Pros: "We got to Lisbon in one piece. Comfortable during the flight. Well behaved neighbouring passengers."
Cons: "Although the flight is actually good, my overall experience is still poor due to the boarding crew at the gates. If anything I want to make an official complaint on how poor the services were towards other passengers and us. I will do this in the week."
Pros: "Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier"
Cons: "Seat a bit cramped and it was a bit hot on-flight"
Pros: "Staff were friendly."
Cons: "My flight was delayed which meant I was over an hour late for my connecting travel. Delay kept increasing as I was waiting at Luton airport."
Pros: "On time and nice staff"
Cons: "No vegan options on menu other than crisps......."
Pros: "Friendly competent staff."
Cons: "Lack of space between the seats."
Pros: "Quick flight."
Cons: "They threw a black man off the flight for being rude. He wasnt being rude. He was travelling with gf for romantic weekend in Amsterdam. Despite quite a few passangers speaking sensibly on his behalf and despite him apoligising to keep himself on flight. Clear racism!!!!"
Cons: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."
Pros: "Speed of getting to the destination"
Cons: "2 hours delay"
Pros: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Cons: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."
Pros: "Crew, staff,"
Cons: "We were delayed 50 minutes and the seats are uncomfy with no legroom. It is quite squashed and makes it worse when people put their seat back in front of you even though there are spare seats throughout the rest of the plane."
Pros: "Arrived 10 minutes early at the stand. The seat next to me was empty."
Cons: "I have getting a bus from the plane to immigration. This seems to be the case at Zürich with Easy jet flights"
Pros: "Get what you pay for"
Cons: "Unfortunately there was a 45 minute delay before take-off"
Pros: "Everything went well, got on plane quickly and had room for case above."
Cons: "Because my bag was 1.5 inches to big I was charged 50 pounds.i will not fly with easy jet for one year to ensure they do not profit from me.jobs worth at desk disgusting and have already ripped them on social media .So well done to that jobs worth.hope you sleep well at night"
Pros: "Staff on the plane, views of Switzerland."
Cons: "Flight was delayed twice, but we were at the boarding gate when found out, then given an incorrect time which was brought forward later. It was all confusing"
Pros: "Nice cabin crew"
Cons: "Delay due to late arrival then deicing. Food expensive and not much legroom."
Cons: "Too tightly packed. The legroom is disappearing."
Cons: "Delayed nearly two hours."
Cons: "They didn't inform me to put stomp at customs desk"
Pros: "On time no problems at all"
Cons: "Took way to long to be served a drink and then had to rush my drink before landing"
Pros: "Smooth take-off and landing, no major issues on the flight to report."
Cons: "We were taken by coach to a plane bound for Paris and were than told to disembark, to be taken to the correct plane for Palma! In the process a mother and her son that were left on the wrong plane had to be collected, before we could take off, which delayed the flight by 45 minutes."
Cons: "What I do not like is that EasyJet always run late at least to Paris Charles De Gaulle You borrow steal and use other planes to plug holes created by poor planning or at least that is how it appears. Guessing that explains the recent press."
Pros: "The hot tea"
Cons: "The noisy children they were not controlled by there perants"
Pros: "Nice and helpful crews"
Pros: "left and landed on time"
Cons: "Every thing"
Cons: "You broke my suitcase.and no one helped me in the airport. Please Contect me +972523188998"
Pros: "All of it"
Pros: "Service from everyone was great"
Pros: "Was it a new plane? Seemed to be quite roomy for an Easyjet flight. Very quick security at Luton!"
Cons: "Boarding seemed really staggered instead of free flowing.like other flights, that is, a few people for on, it looked like it.was going to be a quiet flight, then a few more people for on, then heaps of people got on really late, so then there were problems with overhead space and people couldn't get past one another in the aisle... It was a bit of a shambles. Very slow passport control in Stockholm."
Pros: "Left on time, landed early. Quick boarding, quick disembarking."
Cons: "Most passengers had carry on put in the hold but there ended up being lots of room in the overhead lockers."
Cons: "We were in the 11th row but they asked us to board from the back so we were stuck trying to get past everyone who was trying to get to the back of the plane...doesn't make sense and creates bad traffic"
Cons: "Luton airport is undergoing renovation at the moment. It resembles more of a crowded bus station that an international airport. Very little seating and amenities. Worse still flight was delayed by an hour, another hour spent in this awful airport. We were called to gate 30 minutes before boarding and again very small waiting area with about 10 seats. Very uncomfortable journey"
Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pros: "There wasn't any delays, perfect landing"
Cons: "Last minute boarding change & overall 1 hr delay"
Cons: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Pros: "Excellent pilot"
Pros: "Pleasant staff."
Cons: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Pros: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Cons: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Pros: "Standard service , even was late come almost in time"
Cons: "Was a bit late"
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Pros: "The crew are always lovely,very professional,helpful and make us feel welcome"
Cons: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Pros: "grea air line always on time staff are friendly"
Pros: "was on time"
Pros: "The flight was cheap and got you where I wanted"
Cons: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Pros: "I liked that I got to my destination in one piece."
Cons: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Pros: "The staff was fine. We arrived on time."
Cons: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Cons: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Cons: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Pros: "NOTHING! !!! VERY POOR wizz air!!"
Cons: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Pros: "Everyone was really friendly and accommodating to my needs"
Cons: "40 minutes late taking off - sitting on the plane"
Pros: "nice servers"
Cons: "no kosher food for free"
Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Cons: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Cons: "Crampt seats, mob to board the plane, hour delay with no reason given."
Pros: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Cons: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Pros: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Cons: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Cons: "Hidden fees"
Pros: "No food or entertainment on this flight,"
Cons: "I found the luggage allowance confusing"
Cons: "I didn't eat No entertainment"
Pros: "The weather was nice."
Cons: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Pros: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Pros: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Cons: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Pros: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Cons: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Pros: "Nice new plane and caught up time even though it was late leaving left Luton late"
Cons: "Left late"
Pros: "Transparent fare, no frills and punctual."
Cons: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."
Cons: "Randomly picked for paying a carry on fee. Misleading, expensive, and the feeling of being extorted. I will push for a refund."
Pros: "If you are just looking to get from point A to point A and don't expected anything additional you will be ok on this flight."
Pros: "Cheap Quick Easy"
Cons: "Luton Airport needs an upgrade (already underway) Flight was late leaving Luton No food or entertainment provided as such so rated as a neutral 3 stars"
Cons: "The gate was całosezonowe way before so ive missed my flight"
Pros: "Petra is beautiful"
Pros: "The staff was very plesent"
Cons: "There was no water"
Cons: "Rubbish food options"
Pros: "The customer service of the cabin crew and nothing else!"
Cons: "They charged me £45 for my hand bag which was smaller than the standard handbags in other airlines, I had bought priority check-in service but still they didn't allow me to check in before anyone else, as I had to go to a separate queue to pay for my smaller than normal sized hand baggage ( in all other budget airlines its more than acceptable and was slightly bigger than Wizz Air allowance), the WizzAir hand baggage size allowance is way way too small and its a trap to make money off unsuspected passengers like myself. They were rude at the boarding gate and non-apologetic. Did not sympathize with me, although they were nice to other white passengers, I felt I was treated differently because of my race, specially after the Paris attack all brown skinned men were viewed as a potential threat I suppose and did not have a good experience in the flight as all passengers were looking at me funny! Point to be noted: On my way to Budapest from London I was carrying the same hand bag and I was not asked to pay extra!! Inconsistent service!"
Pros: "The wizz cabin crew was great as usual !"
Cons: "The plane was delayed for one hour. The gate was announced only 5 mins before boarding. Not enough to do during this time in the small airport. The meal selection on board was non-existent"
Pros: "Very pleasant crew. Nice modern plane (but spoilt by too many seats -see below). (Paid for) sandwich was very nice."
Cons: "Too many rows of seats fitted. The seat pitch was such that anyone over 5'11' would be in real trouble. Luckily the flight was far from full so I could put my legs sideways into the empty seat space next to me."
Cons: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"
Pros: "The food was great"
Cons: "I have not gotten my baggage for my flight I have been here 3 days after I landed"
Cons: "When we got to the airport, the gate info wasn’t on the screen. We found a seat and waited until the time it said the info would be available. When the info was available, it said the gate was closing in 10 minutes. You have to pay for everything. I ordered a meal, but there must have been a language barrier because the stewardess sold me a meal and extra sandwich, when I only wanted one. The seats don’t recline."
Pros: "Good but not the delay"
Cons: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Pros: "The crew are so helpful and friendly"
Cons: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Cons: "Seats are like deck chairs with no leg room"
Pros: "Getting off the plane in Barcelona"
Cons: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Pros: "Staff and smooth fligfht"
Cons: "Really long delay with hardly any information of when takeoff will be"
Pros: "we reached our destination alive"
Cons: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Pros: "Seats were clean"
Cons: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
Cons: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Pros: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Cons: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Cons: "Check-in process was a nightmare not well coordinated and took forever"
Pros: "Safe flight, good leg room"
Cons: "Delayed departure, delayed boarding"
Pros: "Crew was nice and welcoming"
Cons: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Cons: "Referral to Vuelungs site by BA for check in. Slow and difficult process to retrieve boarding pass."
Pros: "Although I booked a flight on what I thought was British airways it was some off brand airline: Vueling very disappointing to show up at Gateick to check in at BA and be redirected to the equivalence of Spirit airlines in the USA."
Cons: "It said British airlines and was a vueling airlines flight. I would equivalent this to booking a flight through Kayak on Delta showing up to Delta to check in and being redirected to Spirit airlines!! Completely misleading, just glad I didn’t have to pay for a vag as I would on Spirit. No water, snacks offered pretty bare bone airline!!"
Cons: "Very little legroom"
Pros: "It was comfortable, clean and efficient."
Cons: "The crew didn’t know f they had any vegan food."
Pros: "Furious, Vueling is always late!!!"
Cons: "Always late,, they don't care!!"
Pros: "Staff were fine, lovely to check in online and not have to worry"
Cons: "Once onboard we sat for nearly an hour going nowhere"
Pros: "Excellent check in . Before time arrival."
Pros: "Easy boarding and smooth flight."
Pros: "on time, easy to do, price"
Cons: "everything worked out well for this flight"
Pros: "Comfort and friendliness of crew"
Cons: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
Pros: "Made it to a new country safe and sound. Was nervous at first but relaxed once everything started going."
Pros: "Quick flight"
Cons: "Everything else! Where am I supposed to put my legs?"
Pros: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."
Pros: "The low price and civilised flight times. Had no hold baggage."
Cons: "Attempts to get extra money by not allowing check in before 7 days without paying extra for choosing seats."
Pros: "Left on time !"
Cons: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."
Cons: "Everything was Ok, staff, ladies are elegant and pleasant. Planes are on time. Could not be better"
Cons: "It was so uncomfortably cramped on the back row that my knees were numb by the end of the flight. I am tall but not ridiculously so. I think there should be minimum standards for legroom that exceed what was available on this flight."
Cons: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."
Pros: "Nice crew"
Cons: "Unconfortable seats"
Pros: "Efficient, great value"
Pros: "All of it"
Pros: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
Cons: "Zero service"
Cons: "2h delay for an already late flight. landed at 2am."
Cons: "Very very small amount of legroom Flight was delayed c.90 minutes, there wasn't a lot of information and eventually were told they had to use a different plane, which may have explained it's quite poor old condition."
Pros: "Efficient way to get to Paris"
Cons: "Small. Narrow seats. Late flight"
Cons: "Our flight was delayed over 3 hs, they kept changing the departure date with no explanation over and over again. about3 0 ppl couldnt even get on that plane. a complete disaster."
Cons: "Everything from the waiting time to boarding"
Cons: "Paid $180 one way trip on a cheap airline. I expected to fly with British Airways. That is what was sold to me. Like the airline pulled a fast one on me. I do not like this at all and extremely upset."
Pros: "Quick boarding"
Cons: "Had to change seats"
Cons: "This flight is always late. Sucks."
Pros: "Smooth loading and unloading"
Cons: "Food none. Entertainment none."
Pros: "Modern aircraft. Very clean. Polite staff. Some more willing than others to be friendly and helpful. Staff left you be rather than bombarding you with sales of various items like with some other low cost airlines"
Cons: "Boarding was very late for no apparent reason. Left us almost an hour delayed once boarded. Some of the staff were unfriendly while others were lovely. Not much space at all between the seats both forwards and back. In flight service was poor. As I booked through BA I expected a BA style of flight; in flight meal and drinks."
Cons: "Check in process was very unorganised. Witnessed some people being told their flight was cancelled and not given any reason. On arrival at our destination the airline lost about one third of the passengers' luggage on the flight. There were massive queues at the airport lost and found and we waited over three hours to fill out a claim form. Staff were not attentive or helpful at all. NEVER fly Vueling."
Pros: "Cheap flight"
Cons: "Service was awful - like early days Ryanair with surly stewardesses only serving food and drink to half the aircraft because there was "no time" for more on a 2 1/2 hour flight."
Pros: "Price and did not crash"
Cons: "Everything else"
Pros: "Inexpensive bus ride to London from Dublin."
Cons: "Everything is an upcharge...bag check, food, seating choice...and then bombarded with trinket purchase, donation to charity, beverage and food purchase... Rough landings on both legs of the trip...like pilots still training on how to land. Weather was clear and beautiful, so was not condition- related."
Cons: "Beware! They will charge you 45 + pounds for each piece of luggage! Total chaos at the checkin counter."
Pros: "The flight and the crew was great and it was a really great flight. It was only a 2 hr flight so I did not eat and there wasn't any entertainment."
Cons: "SO MANY HIDDEN FEES!! I expected to pay for my bags but didn't know I would have to pay for my boarding pass or the seat as well!"
Pros: "Ryanair is always good on timekeeping and value for money."
Cons: "Outward journey. We didn't get our food and drink until we were nearly landing. Homeward. Crew we moaning about the stag parties but it didn't stop them selling them alcohol. ( Are they on commission?)"
Pros: "Originally we thought the price was right but after the experience I will pay the increased fees elsewhere."
Cons: "Luton airport as a whole was extremely disorganized. Only one teller was present for Ryanair to assist everyone with checking in. We waited almost 2 hours to get through the line."
Cons: "I am 6foot 3 inches tall.I have traveled a lot. Had isle seat and never been tighter. A glass of water or lolly would have been appreciated."
Pros: "Overall ok...good and affordable...keep up the good amazing work"
Pros: "Everything went smoothly!"
Cons: "Only two staff for all Ryan Air flights at check in, meant long queues taking a long time to clear. No information about what was happening meant lots of people in the queue were upset and worried about not getting on the plane. All it would have taken was someone from Ryan Air saying not to worry and I think people would be ok. But, as per their reputation, Ryan Air appeared not to care at all about their customers experience."
Pros: "Flight empty, crew good."
Pros: "Everything was okay."
Cons: "I requested for assistance, for my little brother ( 1st time in Uk) Now this days they don’t got one because of Covid 19"
Cons: "Everything good"
Pros: "Actually getting on board!"
Cons: "The fact that something was clearly wrong before we started to go outside and when it was raining we were left outside with no apology at all and when we boarded the communication/apologies were scant"
Pros: "getting off"
Cons: "filthy plane, confused staff, cattle truck class. I bet people got comfier rides to aushvits. if only there were national carrier flying my route"
Cons: "Plane was late as most Ryanair flights in the afternoon are expected to be."
Pros: "not a lot"
Cons: "I paid for extra legroom in row 2?There isn't any and to radd insult to injury the person next to me had been allocated his seat without paying any more than the basic fare.I spent most of the flight in a vacant standard seat which gave me more leg room than than that which I had paid for.It was a total ripoff."
Cons: "My wife was not allowed to board the flight. because her passport expires in april, we was told by ryanair in a phone call that this would not be a problem,then when she tried to board she was refused. thanks ryanair you cost us a lot of money and caused a lot of stress. you just lost another customer. why not make it clear that a person needs 90 days on their passport if you are going to enforce these purile rules."
Pros: "Queue was long but still boarded quickly,"
Cons: "Providing even simple entertainment for kids e.g. colouring sheets would have helped them cope with the flight."
Pros: "It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time."
Cons: "I’m fed up with that bloody music when they land."
Cons: "Delayed an hour."
Pros: "Early arrival."
Cons: "Waiting in hallway and then tarmac to board."
Pros: "Nice peeps"
Cons: "Obnoxious passenger on board"
Cons: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"
Pros: "All is great. Just tired after a long day...."
Pros: "Airport OK. Efficient service. On time arrival."
Cons: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."
Pros: "we did not receive the boading check in pass even we did an online check in and end up we have to pay 55pounds extra"
Pros: "The price."
Cons: "Thę policy to make sure you do not sit with your family and have to buy seats to make sure you are all sitting together. The salaries of the staff are the worst in the industry."
Pros: "All is well"
Cons: "More destination"
Pros: "all airline staff caring and helpful"
Pros: "The price. Period"
Cons: "Legroom non-existent. Sardines have more room in their can."
Cons: "Delayed, no info, bad service on board"
Pros: "Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not."
Cons: "The plane was faulty so we had to change aircrafts and ended up leaving 2.5hours later than scheduled"
Pros: "Cheap and got to Madrid 15 mins early. You get what you pay for."
Cons: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"
Cons: "6 hour delay. 5 euro voucher - that could only buy water. But worse than that was the staff on board. Their rudeness was beyond belief. They: - Stood next to me and bitched about their job and people on board the flight - Laughed about a girl in front of me and her weight - Yelled at me for having my laptop open at the start of our decent (rather than ask me to close it) - Did not apologies once for the delay (which meant I missed a family members birthday) A formal complaint will be written."
Pros: "The air crew were excellent"
Cons: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"
Cons: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Cons: "Allocation of seats saw my wife in 5c and myself in 31d. 31e was vacant."
Pros: "Still have not left London"
Pros: "There is nothing to like about flying RyanAir"
Cons: "No legroom, seats are cramped. £100 for 1x 20kg bag and £56 to reserve 2 seats. £2 payment charge in order for me to give them money... No entertainment Delayed inexplicably for an hour on the taxiway - no reason given. There aren't even seat-back pockets. Truly awful flight."
Pros: "Ryanair compares well with a lot more expensive airlines. It's not perfect by any means but it offers excellent value for money."
Pros: "The flight was on time"
Cons: "The boarding, I had priority boarding pass..I was so confused where to go"
Pros: "Flight went to plan, no problems boarding and on time."
Cons: "All good."
Pros: "legs space"
Cons: "Everyone, EVERYTHING, horrible customer service!!!"
Pros: "Just everything was so easy and straight forward. No issues and no hassles"
Airlines flying to Benidorm have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Benidorm
Masks required on board, masks provided on flights to Benidorm
Social distancing seating
Middle seats unavailable to book on flights to Benidorm
Testing for antibodies, testing for symptoms for flights to Benidorm
Waiving of change fees. Search flexible flights to Benidorm