Overview

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Hotel New Tsuruta

Kitahama 1-14-15, Beppu 874-0920, Japan
+81 977 221 110

£58+

Overall guest ratings

7.8/10 Good
Based on 776 reviews

Review highlights

  • 8.8
  • 8.3
  • 6.0
  • 4.0

Good to know

  • Spacious rooms

Nearby

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    About

    Situated on the bay, Hotel New Tsuruta is a great choice for a stay in Beppu. Guests can grab a bite to eat at the restaurant, or indulge in sports massages, aromatherapy, or mani/pedis. Nice touches like bathrobes and slippers are offered up in all rooms, along with refrigerators and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 776 reviews
    • 8.8 "Location is great."
      8.5 "85% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      7.6 "Great parking, according to 76%."
      9.2 "Near to public transport, according to 92%."
      9.1 "91% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 7.6 "Good breakfast."
    • 7.5 "Internet works."
      7.5 "75% said the wifi quality was great."
    • 6.4 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
    • 6.0 "Rooms are ok."
    • 4.0 "Not very clean."
      3.7 "63% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 3.3 "Bad amenities."
      2.6 "74% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    • 1.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 240 reviews
    • 8.8 "Location is great."
      8.1 "81% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 7.5 "High comfort."
      8.3 "83% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 6.4 "Food is average."
    • 6.1 "Rooms are ok."
    • 4.2 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.3 "Bad amenities."
      2.4 "76% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 1.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 426 reviews
    • 8.8 "Location is great."
      8.4 "84% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      8.0 "Great parking, according to 80%."
      8.7 "Easily accessible by car, said 87%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.6 "High comfort."
      8.6 "86% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    • 7.4 "Good breakfast."
    • 6.7 "Rooms are ok."
    • 6.6 "Food is average."
    • 4.7 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
    • 3.7 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    • 2.2 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 108 reviews
    • 8.6 "Location is great."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "High comfort."
      8.7 "87% thought rooms were spacious."
    • 6.0 "Rooms are ok."
    • 4.1 "Not very clean."
    • 3.4 "Bad amenities."
      2.7 "73% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 2.2 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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