Enjoy Hotel Berlin City Messe

- The location was okay. Accessible, but farther from restaurants than expected.

This hotel did not meet our expectations. 1. This is a former hostel or still partly a hostel. The rooms, therefore, are small and sparsely decorated 2. The location is far from city life. 3. The price is way too high for a hostel-like experience outside of the city.

Very rude, impolite, disrespectful and unprofessional reception employee Called Daniele who works in the morning shift Firstly, I simply asked him politely to ask the house keeping lady to change the bed sheets, as I had a cold during my stay and he replied in a very rude and urgent way that its not he’s job to do so and that the sheets are changed automatically everyday. After checking my room, I found out that the sheets weren’t changed so I had to go ask the lady myself and she changed it. Secondly, very disrespectful during checkout, talking in a rude way on the phone and then throwing the receipt in my face in a very disrespectful way because I was late 15 minutes in my checkout I don’t know what type of employees treats their guests like that Horrible stay and experience because of Daniele, not recommended at all

Ok for budget traveler

Cheap for private room, ok breakfast, helpful staff despite language barrier/mannerisms

Location, stuffy room

Location was pretty convenient...

The doors of the rooms are vey thin. We heard everyone in the hall way in the middle of the night. And the other guest were not condsiderate....

I liked the work of staff, rooms, delicious breakfast.

The worst thing that the Internet is very expensive. In today's world should not to be so. 10 minutes of Internet costs 5 euros !!!!! and did not like the room we had to wait four hours. Our plane flew in the morning, ordering the room I wrote a comment like that room to get past. But it was not. 7-storey hotel, I do not believe that they had no rooms available.

cleaning service was exellent,s-bahn transport not too far,the parc near the hotel was nice

the wireless internet price was too high

Everything was clean and the staff were nice.

The showers could be quieter and the metro station could be closer.

good price, it wasn't too hard to find, and when you're not carrying luggage its not too far to walk to the train

they were very unhelpful about where to go to get food near the hotel a double room should have 1 double bed, not 2 single beds on wheels

Open 24 hours

The bed and the pillows was not the best.

The staff was kind and helpfull. We liked the site, quiet and near U-bahn. The rooms were clean at arrival.

There was no change of towels during our 3days stay. The breakfast buffet was good, but the staff was too busy to get clean plates, glasses etc.

Clean, tidy room.