Overview

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Mercure Hotel Berlin City

Invalidenstrasse 38, 10115 Berlin, Berlin, Germany
+49 30 308 260

£64+

Overall guest ratings

8.3/10 Excellent
Based on 3,351 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.5
  • 5.6

Good to know

  • Clean rooms
  • Friendly service
  • Train station is close
  • Close to public transport

Nearby

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    About

    The 4-star Mercure Hotel Berlin City is centrally located and ideal for tourists or business travelers. All 246 ECARF-certified rooms are suitable for allergy sufferers and have A/C and free WIFI. We have 6 air-conditioned conference rooms with up-to-date technology for your events. Arrival: The main train station is just 0.6 miles (1 km) away. Tegel and Schönefeld airports are 5 miles (8 km) and 15.5 miles (25 km) away. It is 3.1 miles (5 km) from the A100 highway. The U-Bahn stops right at the hotel.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 3,351 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      8.8 "City centre within easy reach, said 88%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.7 "87% found the restaurant service to be one of the best."
      8.0 "80% said the booking process went smoothly."
    • 8.5 "Breakfast is good."
    • 7.6 "Good cleanliness."
      7.0 "70% said rooms were clean."
      8.3 "83% thought it was clean."
    • 5.9 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.2 "For 52%, maintenance was acceptable."
      5.3 "Cleanliness of the bathroom was average, said 53%."
      5.5 "Only 55% thought the air conditioning was adequate."
      5.0 "For only 50%, the tv was ok."
    • 5.6 "Average amenities."
      5.0 "50% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
      5.7 "57% said the handicap accessible facilities were average."
    • 5.5 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.5 "Only 55% thought the air conditioning was adequate."
    • 4.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 2,144 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
      8.9 "City centre within easy reach, said 89%."
      9.1 "91% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 7.5 "Good cleanliness."
      8.4 "84% thought it was clean."
    • 5.6 "Average amenities."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.5 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.8 "Only 68% said rooms were clean enough."
      5.2 "For 52%, maintenance was acceptable."
      5.0 "Only 50% thought the shower was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.7 "Only 57% thought the air conditioning was adequate."
    • 5.0 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.7 "Only 57% thought the air conditioning was adequate."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 301 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 7.2 "Good cleanliness."
    • 6.0 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      5.2 "For 52%, maintenance was acceptable."
    • 5.5 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 4.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 268 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.8 "Bar is ok."
    • 5.3 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.3 "Average amenities."
    • 4.9 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      2.7 "73% said rooms were small."
      3.7 "63% were disappointed with the minibar."
      4.9 "51% had problems with the shower."
      4.0 "60% found problems with the furniture."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 636 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
      8.9 "City centre within easy reach, said 89%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 7.0 "Good cleanliness."
    • 5.6 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.6 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      5.3 "For 53%, maintenance was acceptable."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 5.4 "Average amenities."
    • 4.3 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Train station is close"
    "Close to public transport"
    data provided by TrustYou

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