Overview

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Mercure Hotel Berlin City

Invalidenstrasse 38, 10115 Berlin, Berlin, Germany
+49 30 308 260

£61+

Overall guest ratings

8.3/10 Excellent
Based on 3,392 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.6
  • 5.6

Good to know

  • Clean rooms
  • Friendly service
  • Train station is close
  • Close to public transport

Nearby

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    About

    The 4-star Mercure Hotel Berlin City is centrally located and ideal for tourists or business travelers. All 246 ECARF-certified rooms are suitable for allergy sufferers and have A/C and free WIFI. We have 6 air-conditioned conference rooms with up-to-date technology for your events. Arrival: The main train station is just 0.6 miles (1 km) away. Tegel and Schönefeld airports are 5 miles (8 km) and 15.5 miles (25 km) away. It is 3.1 miles (5 km) from the A100 highway. The U-Bahn stops right at the hotel.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 3,392 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
      9.1 "City centre within easy reach, said 91%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      7.7 "77% found the restaurant service to be one of the best."
      8.8 "88% said the booking process went smoothly."
    • 8.6 "Breakfast is good."
    • 7.7 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.6 "For 56%, maintenance was acceptable."
      5.0 "Only 50% thought the shower was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.3 "Only 53% thought the air conditioning was adequate."
      6.5 "For only 65%, the tv was ok."
    • 5.6 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 4.9 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 2,170 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
      9.2 "City centre within easy reach, said 92%."
      9.3 "93% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 8.6 "Breakfast is good."
    • 7.6 "Good cleanliness."
      8.5 "85% thought it was clean."
    • 5.6 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      7.0 "70% said rooms were clean."
      5.4 "For 54%, maintenance was acceptable."
      5.0 "Only 50% thought the shower was ok."
      5.4 "Only 54% thought the air conditioning was adequate."
    • 5.0 "Average comfort."
      2.6 "74% said rooms were small."
      1.4 "86% criticized the small bathroom."
    • 4.7 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 305 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 7.7 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.1 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.5 "For 55%, maintenance was acceptable."
    • 5.6 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 271 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 6.6 "Bar is ok."
    • 5.4 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.1 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.9 "Only 69% said rooms were clean enough."
      5.1 "Only 51% thought the shower was ok."
    • 4.5 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 644 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
      9.2 "City centre within easy reach, said 92%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.8 "For 58%, maintenance was acceptable."
    • 5.8 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 4.7 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Train station is close"
    "Close to public transport"
    data provided by TrustYou

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