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2.0
First off, the safety door to go into the hotel where you are supposed to use your key did not even lock!! As we walked into the room, none of the lights worked. I tried to used the ones over the bed but they did not work either (staff response..did you plug them in?). I could not even figure out where to plug them in at. We arrived at 8pm and all we wanted was a bath and sleep. My daughter went to take a bath and screamed bloody murder. She had stepped on the bath mat and something oozed out of all sides of the mat. It is not like they missed cleaning it once this mat has never been taken up to clean this tub and it was really bad. It was horrific so no housekeeping to clean it, we can change rooms. No thanks. I was exhausted no bath for us tonight. I walked around in my gray socks for about 2 hours and they were BLACK when I laid on the bed to go to sleep. Not to mention the springs poking in my back. Oh my goodness this place was awful. Had to wash my hair in sink and low and behold the damn dryer did not work either. I was beyond aggravated. I have stayed in the hospital with my child for 67 days that was more comfortable and cleaner than this place. The paint was chipped all over the wall everywhere and the mold was awful!!! I complained to the girl the next morning, we got out of there at daybreak as fast as we could. Her response, your bill is paid Have a nice day...wait, what? We get no credit or anything. No maam, you will have to call Expedia. And she walked away. I should have taken pictures but was too tired to. I will NEVER stay at a Red Roof again. STAY AWAY FROM THIS PLACE!!!! First off, the safety door to go into the hotel where you are supposed to use your key did not even lock!! As we walked into the room, none of the lights worked. I tried to used the ones over the bed but they did not work either (staff response..did you plug them in?). I could not even figure out where to plug them in at. We arrived at 8pm and all we wanted was a bath and sleep. My daughter went to take a bath and screamed bloody murder. She had stepped on the bath mat and something oozed out of all sides of the mat. It is not like they missed cleaning it once this mat has never been taken up to clean this tub and it was really bad. It was horrific so no housekeeping to clean it, we can change rooms. No thanks. I was exhausted no bath for us tonight. I walked around in my gray socks for about 2 hours and they were BLACK when I laid on the bed to go to sleep. Not to mention the springs poking in my back. Oh my goodness this place was awful. Had to wash my hair in sink and low and behold the damn dryer did not work either. I was beyond aggravated. I have stayed in the hospital with my child for 67 days that was more comfortable and cleaner than this place. The paint was chipped all over the wall everywhere and the mold was awful!!! I complained to the girl the next morning, we got out of there at daybreak as fast as we could. Her response, your bill is paid Have a nice day...wait, what? We get no credit or anything. No maam, you will have to call Expedia. And she walked away. I should have taken pictures but was too tired to. I will NEVER stay at a Red Roof again. STAY AWAY FROM THIS PLACE!!!!
review from KAYAK -
6.5
It was directly beside 95 so direct access to highway, beds were comfortable, and over all clean. Being close to 95 you heard all cars all the time with uninsulated windows. The heater was beyond loud and if you shut it off the room was freezing. Had to get extra blankets just to sleep. To get the breakfast I would have had to walk outside around the building to get it, which was too cold. And the walls were paper thin so you heard everything from neighbors or outside.
review from KAYAK
-
2.0
First off, the safety door to go into the hotel where you are supposed to use your key did not even lock!! As we walked into the room, none of the lights worked. I tried to used the ones over the bed but they did not work either (staff response..did you plug them in?). I could not even figure out where to plug them in at. We arrived at 8pm and all we wanted was a bath and sleep. My daughter went to take a bath and screamed bloody murder. She had stepped on the bath mat and something oozed out of all sides of the mat. It is not like they missed cleaning it once this mat has never been taken up to clean this tub and it was really bad. It was horrific so no housekeeping to clean it, we can change rooms. No thanks. I was exhausted no bath for us tonight. I walked around in my gray socks for about 2 hours and they were BLACK when I laid on the bed to go to sleep. Not to mention the springs poking in my back. Oh my goodness this place was awful. Had to wash my hair in sink and low and behold the damn dryer did not work either. I was beyond aggravated. I have stayed in the hospital with my child for 67 days that was more comfortable and cleaner than this place. The paint was chipped all over the wall everywhere and the mold was awful!!! I complained to the girl the next morning, we got out of there at daybreak as fast as we could. Her response, your bill is paid Have a nice day...wait, what? We get no credit or anything. No maam, you will have to call Expedia. And she walked away. I should have taken pictures but was too tired to. I will NEVER stay at a Red Roof again. STAY AWAY FROM THIS PLACE!!!! First off, the safety door to go into the hotel where you are supposed to use your key did not even lock!! As we walked into the room, none of the lights worked. I tried to used the ones over the bed but they did not work either (staff response..did you plug them in?). I could not even figure out where to plug them in at. We arrived at 8pm and all we wanted was a bath and sleep. My daughter went to take a bath and screamed bloody murder. She had stepped on the bath mat and something oozed out of all sides of the mat. It is not like they missed cleaning it once this mat has never been taken up to clean this tub and it was really bad. It was horrific so no housekeeping to clean it, we can change rooms. No thanks. I was exhausted no bath for us tonight. I walked around in my gray socks for about 2 hours and they were BLACK when I laid on the bed to go to sleep. Not to mention the springs poking in my back. Oh my goodness this place was awful. Had to wash my hair in sink and low and behold the damn dryer did not work either. I was beyond aggravated. I have stayed in the hospital with my child for 67 days that was more comfortable and cleaner than this place. The paint was chipped all over the wall everywhere and the mold was awful!!! I complained to the girl the next morning, we got out of there at daybreak as fast as we could. Her response, your bill is paid Have a nice day...wait, what? We get no credit or anything. No maam, you will have to call Expedia. And she walked away. I should have taken pictures but was too tired to. I will NEVER stay at a Red Roof again. STAY AWAY FROM THIS PLACE!!!!
review from KAYAK -
6.5
It was directly beside 95 so direct access to highway, beds were comfortable, and over all clean. Being close to 95 you heard all cars all the time with uninsulated windows. The heater was beyond loud and if you shut it off the room was freezing. Had to get extra blankets just to sleep. To get the breakfast I would have had to walk outside around the building to get it, which was too cold. And the walls were paper thin so you heard everything from neighbors or outside.
review from KAYAK
